NISSAN VERSA HATCHBACK 2012 1.G Service And Maintenance Guide

2012
SERVICE AND MAINTENANCE GUIDE
Nissan, the Nissan logo, and Nissan model names are Nissan trademarks.
©2011 Nissan North America, Inc. All rights reserved.Publication No.: MB2E NALLU2
Printing : July 2011

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OWNER’S LITERATURE INFORMATION..................................2
INTRODUCTION
Nissan Maintenance ...............................................3
Why Nissan Service? ...............................................4
Nissan Commercial Vehicles ...........................................5
NISSAN MAINTENANCE & REPAIR SUPPORT
Extended Service Plans .............................................7
Genuine Nissan Collision Parts .........................................8
Complimentary Multi-Point Inspection .....................................14
Genuine Nissan Parts You Can Rely On ................................ 16,18,20
Nissan Services Designed With You in Mind ............................. 24,28,34
Nissan Express Services ............................................38
SCHEDULED MAINTENANCE GUIDE
Determining the Proper Maintenance Interval ..................................9
Explanation of Scheduled Maintenance Items .................................10
Maintenance Schedule .............................................13
Maintenance Log ................................................54
TABLE OF CONTENTS
1

INDEX OF TOPICSWHERE TO FIND INFORMATION
Recommended Fuel, Lubricants, Fluids ....Owner’s Manual: chapter 9
Radio/CD/Heater/AC Operation ........Owner’s Manual: chapter 4
Starting and Driving Your Vehicle ........Owner’s Manual: chapter 5
Security System Operation ............Owner’s Manual: chapter 2
Changing a Flat Tire ................. Owner’s Manual: chapter 6
New Vehicle Limited Warranty ..........“2012 New Vehicle Limited Warranty” section in
Warranty Information Booklet
Federal Emission Control Warranties .....“Federal Vehicle Emission Control Limited Warranties” section in
Warranty Information Booklet
California Emission Control Warranties ....“California Vehicle Emission Control Warranties”
section in Warranty Information Booklet
Tire Pressure/Rotation ................ Owner’s Manual: chapter 8
Tire Warranties/Safety Information .......Individual tire manufacturer warranty sections in
Warranty Information Booklet
Consumer Affairs Assistance ...........“Nissan’s Customer Care Program” section in Warranty
Information Booklet
Customer Care/Lemon Law Information Booklet
*
Do It Yourself Information ..............Owner’s Manual: chapter 8
General Maintenance ................ Owner’s Manual: chapter 8
* Not applicable outside the United States
OWNER’S LITERATURE INFORMATION
2

Maintain Your InvestmentPreventative scheduled maintenance is an important investment to
optimize the performance, reliability, durability, safety and resale value of
your Nissan. Scheduling your vehicle’s maintenance at the
recommended intervals will ensure your vehicle is running at its best.
We want you to enjoy your Nissan vehicle. This Service and
Maintenance Guide is designed to help you make sure your vehicle
receives proper and timely maintenance that is necessary. Key services
are explained in detail, along with an outline of scheduled maintenance
to help you maintain your vehicle. Your local Nissan dealer can assist
you in determining the best schedule based on your driving habits and
local conditions.
Failure to perform scheduled maintenance may result in excluding
portions of your vehicle from warranty coverage and may reduce the
performance, safety, reliability, durability and/or resale value of your
vehicle. See your Warranty Information Booklet and Owner’s Manual for
details.
NISSAN MAINTENANCE
3

To preserve the quality, reliability and safety of your ve-
hicle, an authorized Nissan dealer is recommended for
maintenance or repair. Only an authorized Nissan dealer
offers you these advantages:
●Nissan trained and ASE certified technicians
●Immediate access to warranty service history and
Nissan technical information
●Latest diagnostic, special tools and service techniques
●Genuine Nissan Parts that meet Nissan’s demanding
standards
●12 month/12,000 mile parts and labor limited warranty
when Genuine Nissan Parts are installed by your dealer
●Lifetime limited warranty on select replacement parts
●Complimentary Multi-Point Inspections (at participat-
ing dealers)
●Clear, up-front estimates
●Time guaranteed Express Services (at participating
dealers)
●Over 1,000 locations nationwide
●Shuttle service/Courtesy van (at participating dealers)Your Nissan dealer is a full-service maintenance and re-
pair center. We recommend using authorized Nissan Ser-
vice and genuine Nissan Parts that we have designed for
their reliability, safety and suitability for your Nissan ve-
hicle. We are committed to providing you with quick,
efficient, and competitively priced service and parts.
*
* May differ or not apply outside the United States, please inquire of your dealer.
WHY NISSAN SERVICE?*GENUINE SERVICE
4

SMART SOLUTIONS
TO SUPPORT YOUR BUSINESS VEHICLE NEEDS
Our Commitment to You
At Nissan Commercial Vehicles, we understand that your
vehicle is the life blood of your business. That’s why we’ve
partnered with our commercial certified dealers to make
absolutely sure that we’re there when you need us with
parts and service, vehicle support and vehicle financing
solutions.
Parts and Service Solutions
Keeping your vehicle on the road can be important to a
smooth running and successful business. As part of our
parts and service commitment to you, you’ll find the fol-
lowing at every one of our commercial certified dealers:
●NCV Next Bay Priority Service Guarantee–You
don’t have time to stand in line. That is why your
commercial certified Nissan dealer will prioritize your
vehicle into the next available commercial bay
●Extended Service Hours – Your commercial certi-
fied Nissan dealer stays open longer to meet your
service needs
●Enhanced Commercial Parts Stocking – NCV
dealers stock the right parts to keep your vehicle on the
road
●Commercial Certified Parts and Service Staff –
NCV dealers’ parts and service staff are knowledge-
able, dedicated and intensely focused on reducing
downtime and ensuring everything possible is done to
keep you on the road
Vehicle Support Solutions
With all you have to think about in running your business,
we are committed to contributing to your peace of mind
with:
●Roadside Assistance – Our commercial vehicles
come with the confidence of Roadside Assistance
including services such as towing, tire changes and
dead battery jump starts
●Service and Maintenance Plans – Developed spe-
cifically for Nissan Commercial Vehicles and backed by
Nissan, a wide variety of service plans are available to
you, including high-mileage options
●Warranty – You’re covered with our 3-year/36,000-
mile basic coverage and 5-year/60,000-mile pow-
ertrain warranties
May differ or not apply outside the United States, please inquire at your dealer.
NISSAN COMMERCIAL VEHICLES
5

Vehicle Financing Solutions
From the moment you request vehicle financing, we con-
sider the unique nature of how your company operates
and suggest a financing plan that will maximize your fleet
vehicle investment. Leverage your company’s net worth
through NMAC’sSignatureBusiness™ lines of credit.
Your authorized Nissan Commercial Vehicle dealer has all the details and will be glad to help you find the solutions that are right for your business.
May differ or not apply outside the United States, please inquire at your dealer.
NISSAN COMMERCIAL VEHICLES
6

If someone told you, you could drive your new Nissan for the
next 8 years or 120,000 miles, almost worry-free of unex-
pected repair costs, would you be interested?
Nissan’s“Security+Plus” family of extended service con-
tracts delivers the peace of mind that does just that.
Security+Plus vehicle protection plans can cover every-
thing from over 780 up to 1,950 vehicle components to
roadside assistance to rental vehicle costs and provide:
Nationwide Coverage (over 1,000 Nissan dealers nation-
wide); utilizing: Genuine Nissan Parts (new or in some
cases remanufactured); installed by: Factory Trained
Technicians (trained by us to work on your vehicle) . And
you’ll be protected against future inflation (rising cost of parts
and labor) .
Security+Plus coverage can be purchased any time
within your vehicle’s original 3-year/36,000-mile basic
limited warranty period. Just contact your selling dealer
and tell them you’d like to take advantage of one of the
best mechanical breakdown plans available for your
Nissan today. Do you currently have someone that maintains your yard?
Cleans your house? Maintains your vehicle? With
Maintenance+Plus
you’ll be hiring Nissan to maintain
your vehicle to factory specification by factory trained
technicians. Like Security+Plus, you’ll benefit from Na-
tionwide Coverage, Genuine Nissan Parts, Factory
Trained Technicians, and you’ll be protected against
future inflation (rising costs of parts and labor) . What
could be easier? Maintenance+Plus offers four service
levels, two service intervals and five time and mileage
periods... so it’s easy to find a plan that’s right for you.
Didn’t purchase Maintenance+Plus at the time of ve-
hicle delivery? Don’t sweat the small stuff, ‘New’
Maintenance+Plus contracts can be purchased any
time within the first 6-months/7,500-miles of original ve-
hicle sale date. If for some reason you missed this initial
window a ‘Used’ Maintenance+Plus contract may be
purchased at any time throughout the life of the vehicle.
Just contact your selling dealer and tell them you’d like to
take advantage of one of the best maintenance plans
available for your Nissan today.
* These products not available outside the United States.
See your participating Nissan dealer for details.
EXTENDED SERVICE PLANS*
7

If you have an accident, insist on Genuine Nissan Collision
Parts. If you want your vehicle to be restored using parts
made to Nissan’s original exacting specifications – if you
want it to last, help to protect your personal safety and to
help hold its resale value, the solution is simple. Tell your
insurance agent and your repair shop to use only Genuine
Nissan Collision Parts.
Many non-genuine parts are copies made from impres-
sions of Nissan parts and may not match the specifica-
tions and performance standards of Genuine Nissan
Parts. As a result, non-genuine parts may not look or fit
right, and may be less safe.
The hood on your vehicle is a good example. Nissan
designed it with hood buckling creases to help prevent the
hood from penetrating the interior of your vehicle in an
accident. Non-genuine parts may not provide such built-in
safeguards.
In some states, the law says you must be advised if
non-genuine parts are used to repair your vehicle.Why
should you take a chance?Replacement Panel Limited Lifetime
Corrosion Warranty*
If you have your collision damage repaired using Genuine
Nissan Outer Sheet Metal Panels you don’t have to worry
about corrosion. That’s because these panels are war-
ranted against inside out rust-through perforation for as
long as you own your Nissan. Another reason to insist on
Genuine Nissan Collision Repair Parts.
* This warranty does not apply to vehicles or parts not distributed by Nissan North America and/or sold outside the United States.
GENUINE NISSAN COLLISION PARTS
8