NISSAN X-TRAIL 2003 Service Repair Manual

SQUEAK AND RATTLE TROUBLE DIAGNOSES
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SQUEAK AND RATTLE TROUBLE DIAGNOSESPFP:00000
Work FlowEIS008NP
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any
customer's comments; refer to GW-9, "
Diagnostic Worksheet" . This information is necessary to duplicate the
conditions that exist when the noise occurs.

The customer may not be able to provide a detailed description or the location of the noise. Attempt to
obtain all the facts and conditions that exist when the noise occurs (or does not occur).

If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer
is concerned about. This can be accomplished by test driving the vehicle with the customer.

After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.

Squeak —(Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard sur-
faces=higher pitch noise/softer surfaces=lower pitch noises/edge to surface=chirping

Creak—(Like walking on an old wooden floor)
Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch
dependent on materials/often brought on by activity.

Rattle—(Like shaking a baby rattle)
Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.

Knock —(Like a knock on a door)
Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.

Tick—(Like a clock second hand)
Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.

Thump—(Heavy, muffled knock noise)
Thump characteristics include softer knock/dead sound often drought on by activity.

Buzz—(Like a bumble bee)
Buzz characteristics include high frequency rattle/firm contact.

Often the degree of acceptable noise level will vary depending upon the person. A noise that you may
judge as acceptable may be very irritating to the customer.

Weather conditions, especially humidity and temperature, may have a great effect on noise level.
SBT842

GW-6
SQUEAK AND RATTLE TROUBLE DIAGNOSES

DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.

Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.

If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool
(Engine Ear or mechanics stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:

removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fastener can be broken
or lost during the repair, resulting in the creation of new noise.

tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only
temporarily.

feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.

placing a piece of paper between components that you suspect are causing the noise.

looking for loose components and contact marks.
Refer to GW-7, "
Generic Squeak and Rattle Troubleshooting" .
REPAIR THE CAUSE

If the cause is a loose component, tighten the component securely.

If the cause is insufficient clearance between components:
–separate components by repositioning or loosening and retightening the component, if possible.
–insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-
thane tape are available through your authorized Nissan Parts Department.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
Each item can be ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100 × 135 mm (3.94 × 5.31 in)/76884-71L01: 60×85 mm (2.36 × 3.35 in)/76884-71L02: 15 ×
25 mm (0.59 × 0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact.Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50 × 50 mm (1.97 × 1.97 in)/73982-50Y00: 10 mm (0.39 in) think,
50 × 50 mm (1.97 × 1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 × 50 mm (1.18 × 1.97 in)

SQUEAK AND RATTLE TROUBLE DIAGNOSES
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FELT CLOTHTAPE
Used to insulate where movement does not occur. Ideal for instrument panel applications.
68370-4B000: 15 × 25 mm (0.59 × 0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll
The following materials, not available through NISSAN Parts Department, can also be used to repair
squeaks and rattles.
UHMW(TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used in of UHMW tape that will be visible or not fit.
Note: Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingEIS008NQ
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. Cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicon spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Do not use silicone spray to isolate a squeak or rattle. If you saturate the area with silicone, you will
not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation procedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the areas with felt cloth tape or insulator foam blocks to
repair the noise.

GW-8
SQUEAK AND RATTLE TROUBLE DIAGNOSES

TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.
In addition look for:
1. Trunk lid dumpers out of adjustment
2. Trunk lid striker out of adjustment
3. Trunk lid torsion bars knocking together
4. A loose license plate or bracket
Most of these incidents can be repaired by adjusting, securing or insulating the item(s) or component(s) caus-
ing the noise.
SUNROOF/HEADLINING
Noises in the sunroof/headlining area can often be traced to one of the following:
1. Sunroof lid, rail, linkage or seals making a rattle or light knocking noise
2. Sunvisor shaft shaking in the holder
3. Front or rear windshield touching headlining and squeaking
Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these
incidents. Repairs usually consist of insulating with felt cloth tape.
SEATS
When isolating seat noise it's important to note the position the seat is in and the load placed on the seat when
the noise is present. These conditions should be duplicated when verifying and isolating the cause of the
noise.
Cause of seat noise include:
1. Headrest rods and holder
2. A squeak between the seat pad cushion and frame
3. Rear seatback lock and bracket
These noises can be isolated by moving or pressing on the suspected components while duplicating the con-
ditions under which the noise occurs. Most of these incidents can be repaired by repositioning the component
or applying urethane tape to the contact area.
UNDERHOOD
Some interior noise may be caused by components under the hood or on the engine wall. The noise is then
transmitted into the passenger compartment.
Causes of transmitted underhood noise include:
1. Any component mounted to the engine wall
2. Components that pass through the engine wall
3. Engine wall mounts and connectors
4. Loose radiator mounting pins
5. Hood bumpers out of adjustment
6. Hood striker out of adjustment
These noise can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move or insulate one component at a time and test drive the vehicle. Also, engine RPM
or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting securing, or
insulating the component causing the noise.

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Diagnostic WorksheetEIS008NR
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SQUEAK AND RATTLE TROUBLE DIAGNOSES

SBT844

WINDSHIELD GLASS AND MOLDING
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WINDSHIELD GLASS AND MOLDINGPFP:72700
Removal and InstallationEIS0045I
REMOVAL
1. Remove the front pillar garnish and headlining. Refer to EI-35, "BODY SIDE TRIM" and EI-39, "HEAD-
LINING" .
2. Remove the body side welt on the front pillar.
3. Remove the cowl top cover. Refer to EI-20, "
COWL TOP" .
4. Apply a protective tape around the windshield glass to protect the painted surface from damage.
After removing moldings, remove glass using piano wire or power cutting tool and an inflatable pump bag.

If a windshield glass is to be reused, mark the body and the glass with mating marks.
WARNING:
When cutting the glass from the vehicle, always wear safety glasses and heavy gloves to help prevent
glass splinters from entering your eyes or cutting your hands.
CAUTION:

When a windshield glass is to be reused, do not use a cutting knife or power cutting tool.

Be careful not to scratch the glass when removing.

Do not set or stand the glass on its edge. Small chips may develop into cracks.
PIIB0581E
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GW-12
WINDSHIELD GLASS AND MOLDING

INSTALLATION

Use a genuine Nissan Urethane Adhesive Kit or equivalent and follow the instructions furnished with it.

While the urethane adhesive is curing, open a door window. This will prevent the glass from being forced
out by passenger compartment air pressure when a door is closed.

The molding must be installed securely so that it is in position and leaves no gap.

Inform the customer that the vehicle should remain stationary until the urethane adhesive has completely
cured (preferably 24 hours). Curing time varies with temperature and humidity.
WARNING:

Keep heat and open flames away as primers and adhesive are flammable.

The materials contained in the kit are harmful if swallowed, and may irritate skin and eyes. Avoid
contact with the skin and eyes.

Use in an open, well ventilated location. Avoid breathing the vapors. They can be harmful if
inhaled. If affected by vapor inhalation, immediately move to an area with fresh air.

Driving the vehicle before the urethane adhesive has completely cured may affect the perfor-
mance of the windshield in case of an accident.
CAUTION:

Do not use an adhesive which is past its usable term. Shelf life of this product is limited to six
months after the date of manufacture. Carefully adhere to the expiration or manufacture date
printed on the box.

Keep primers and adhesive in a cool, dry place. Ideally, they should be stored in a refrigerator.

Do not leave primers or adhesive cartridge unattended with their caps open or off.

The vehicle should not be driven for at least 24 hours or until the urethane adhesive has com-
pletely cured. Curing time varies depending on temperature and humidities. The curing time will
increase under lower temperatures and lower humidities.
Repairing Water Leaks
Leaks can be repaired without removing and reinstalling glass.
If water is leaking between the urethane adhesive material and body or glass, determine the extent of leakage.
This can be done by applying water to the windshield area while pushing glass outward.
To stop the leak, apply primer (if necessary) and then urethane adhesive to the leak point.
PIIA0550E

SIDE WINDOW GLASS
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SIDE WINDOW GLASSPFP:83300
Removal and InstallationEIS0045J
REMOVAL
1. Remove luggage side lower finisher and rear pillar finisher. Refer to EI-35, "BODY SIDE TRIM" .
2. Apply protective tape on body panels around side window glass to protect painted surfaces from damage.

Remove glass using piano wire or power cutting tool and an
inflatable pump bag.

If a side window glass is to be reused, mark the body and the
glass with mating marks.
WARNING:
When cutting the glass from the vehicle, always wear safety
glasses and heavy gloves to help prevent glass splinters from
entering your eyes or cutting your hands.
CAUTION:

When a side window is to be reused, do not use a cutting
knife or power cutting tool.

Be careful not to scratch the glass when removing.

Do not set or stand the glass on its edge. Small chips may develop into cracks.
INSTALLATION

With a knife, scrape off remaining adhesive left around on the
side of vehicle body to as thin and flat as 2 mm (0.08 in).

Use a genuine Nissan Urethane Adhesive Kit or equivalent and follow the instructions furnished with it.

While the urethane adhesive is curing, open a door window. This will prevent the glass from being forced
out by passenger compartment air pressure when a door is closed.

The molding must be installed securely so that it is in position and leaves no gap.
SIIA0168E
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SIDE WINDOW GLASS


Inform the customer that the vehicle should remain stationary unit the urethane adhesive has completely
cured (preferably 24 hours). Curing time varies with temperature and humidity.
WARNING:

Keep heat and open flames away as primers and adhesive are flammable.

The materials contained in the Kit are harmful if swallowed, and may irritate skin and eyes. Avoid
contact with the skin and eyes.

Use in an open, well ventilated location. Avoid breathing the vapors. They can be harmful if
inhaled. if affected by vapor inhalation, immediately move to an area with fresh air.

Driving the vehicle before the urethane adhesive has completely cured may affect the perfor-
mance of the side window in case of an accident.
CAUTION:

Do not use an adhesive which is past its usable term. Shelf life of this product is limited to six
months after the date of manufacture. Carefully adhere to the expiration or manufacture date
printed on the box.

Keep primers and adhesive in a cool, dry place. Ideally, they should be stored in a refrigerator.

Do not leave primers or adhesive cartridge unattended with their caps open or off.

They vehicle should not be driven for at least 24 hours or until the urethane adhesive has com-
pletely cured. Curing time varies depending on temperature and humidities. The curing time will
increase under lower temperatures and lower humidities.
REPAIRING WATER LEAKS
Leaks can be repaired without removing and reinstalling glass.
If water is leaking between the urethane adhesive material and body or glass, determine the extent of leakage.
This can be done by applying water to the side window area while pushing glass outward.
To stop the leak, apply primer (if necessary) and then urethane adhesive to the leak point.