Oldsmobile Alero 2004 Owner's Manuals
Page 341 of 360
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle you
obtained if your vehicle is kept for a warranty repair.
Reimbursement will be limited to a maximum of $30 a
day and must be supported by receipts. This requires that
you sign and complete a rental agreement and meet
state, local and rental vehicle provider requirements.
Requirements vary and may include minimum age
requirements, insurance coverage, credit card, etc. You
are responsible for fuel usage charges and may also be
responsible for taxes, levies, usage fees, excessive
mileage or rental usage beyond the completion of the
repair.
Generally it is not possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but itis
notpart of the New Vehicle Limited Warranty. A
separate booklet entitledWarranty and Owner
Assistance Informationfurnished with each new vehicle
provides detailed warranty coverage information.Courtesy Transportation is available only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer. Please
contact your dealer for specific information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles:For warranty repairs during
the Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited Warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
7-9
Page 342 of 360
Vehicle Data Collection and Event
Data Records
Your vehicle, like other modern motor vehicles, has a
number of sophisticated computer systems that monitor
and control several aspects of the vehicle’s
performance. Your vehicle uses on-board vehicle
computers to monitor emission control components to
optimize fuel economy, to monitor conditions for
airbag deployment and, if so equipped, to provide
anti-lock braking and to help the driver control the
vehicle in difficult driving situations. Some information
may be stored during regular operations to facilitate
repair of detected malfunctions; other information
is stored only in a crash or near crash event by
computer systems commonly called event data
recorders (EDR).
In a crash or near crash event, computer systems, such
as the Airbag Sensing and Diagnostic Module (SDM)
in your vehicle may record information about the
condition of the vehicle and how it was operated, such
as engine speed, brake applications, throttle position,
vehicle speed, seat belt usage, airbag readiness, airbag
performance data, and the severity of a collision. This
information has been used to improve vehicle crash
performance and may be used to improve crash
performance of future vehicles and driving safety. Unlikethe data recorders on many airplanes, these on-board
systems do not record sounds, such as conversation of
vehicle occupants.
To read this information, special equipment is needed
and access to the vehicle or the SDM is required.
GM will not access information about a crash event or
share it with others other than
•with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee,
•in response to an official request of police or similar
government office,
•as part of GM’s defense of litigation through the
discovery process, or
•as required by law.
In addition, once GM collects or receives data, GM may
•use the data for GM research needs,
•make it available for research where appropriate
confidentiality is to be maintained and need is
shown, or
•share summary data which is not tied to a specific
vehicle with non-GM organizations for research
purposes.
7-10
Page 343 of 360
Others, such as law enforcement, may have access to
the special equipment that can read the information
if they have access to the vehicle or SDM.
If your vehicle is equipped with OnStar, please check
the OnStar subscription service agreement or manual for
information on its operations and data collection.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer or
General Motors.To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
7-11
Page 344 of 360
Reporting Safety Defects to General
Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you’ll notify us.
Please call us at 1-800-442-6537, or write:
Oldsmobile Customer Assistance Center
P.O. Box 33171
Detroit, MI 48232-5171
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and specifications for GM
transmissions, transaxles, and transfer cases.
RETAIL SELL PRICE: $50.00
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to assist in
the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
7-12
Page 345 of 360
Owner’s Information
Owner publications are written specifically for owners and
intended to provide basic operational information about
the vehicle. The owner’s manual will include the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-13
Page 346 of 360
✍NOTES
7-14
Page 347 of 360
A
Accessory Power Outlets.................................3-18
Adding Washer Fluid.......................................5-36
Additional Program Information........................... 7-9
Additives, Fuel................................................. 5-5
Add-On Electrical Equipment............................5-89
Adjusting the Speakers
(Balance/Fade)............................3-42, 3-47, 3-58
Air Bag
Readiness Light..........................................3-26
Air Bag System, Supplemental Restraint
System (SRS).............................................1-54
Air Cleaner/Filter, Engine.................................5-20
Airbag Sensing and Diagnostic Module (SDM)....7-10
AM ...............................................................3-67
Antenna, Backglass.........................................3-69
Antenna, XM™ Satellite Radio Antenna System . . 3-69
Anti-lock Brake System (ABS)............................ 4-7
Anti-Lock Brake System Warning Light...............3-29
Appearance Care............................................5-81
Care of Safety Belts....................................5-84
Chemical Paint Spotting...............................5-87
Cleaning the Inside of Your Vehicle................5-82
Cleaning the Outside of Your Vehicle..............5-85
Finish Damage............................................5-87
Sheet Metal Damage...................................5-87
Underbody Maintenance...............................5-87
Vehicle Care/Appearance Materials................5-88
Weatherstrips..............................................5-84Ashtrays........................................................3-19
Audio System(s).............................................3-39
Backglass Antenna......................................3-69
Care of Your Cassette Tape Player................3-67
Care of Your CD Player...............................3-68
Care of Your CDs........................................3-68
Chime Level Adjustment...............................3-69
Radio with Cassette and CD.........................3-55
Radio with CD....................................3-40, 3-45
Setting the Time for Radios with Radio Data
Systems (RDS)........................................3-40
Setting the Time for Radios without Radio
Data Systems (RDS)................................3-39
Theft-Deterrent Feature................................3-67
Understanding Radio Reception.....................3-67
XM™ Satellite Radio Antenna System............3-69
Automatic Headlamp System............................3-15
Automatic Transaxle........................................2-18
Fluid..........................................................5-21
Operation...................................................2-22
B
Backglass Antenna..........................................3-69
Backing Up....................................................4-43
Battery..........................................................5-41
Battery Replacement......................................... 2-6
Battery Run-Down Protection............................3-17
Before Leaving on a Long Trip.........................4-23
1
Page 348 of 360
Brake
Parking......................................................2-27
System Warning Light..................................3-28
Brake Adjustment............................................5-41
Brake Fluid....................................................5-38
Brake Pedal Travel.........................................5-41
Brake Wear...................................................5-40
Brakes..........................................................5-38
Braking........................................................... 4-6
Braking in Emergencies..................................... 4-8
Break-In, New Vehicle.....................................2-16
Bulb Replacement...........................................5-50
Center High-Mounted Stoplamp (CHMSL)........5-51
Front Turn Signal and Parking Lamps.............5-51
Halogen Bulbs............................................5-50
Headlamp Aiming........................................5-48
Headlamps.................................................5-50
Replacement Bulbs......................................5-52
Taillamps, Turn Signal, and Stoplamps............5-52
Buying New Tires...........................................5-65
C
California Fuel.................................................. 5-5
Canada – Customer Assistance.......................... 7-5
Canadian Owners................................................ ii
Canadian Roadside Assistance........................... 7-7
Capacities and Specifications............................5-95
Carbon Monoxide...................4-26, 4-39, 2-12, 2-31Care of
Safety Belts................................................5-84
Your Cassette Tape Player............................3-67
Your CD Player...........................................3-68
Your CDs ...................................................3-68
Cassette Tape Messages.................................3-64
Cassette Tape Player Service............................. 6-9
CD Messages................................3-44, 3-54, 3-66
Center Console Storage Area...........................2-35
Center High-Mounted Stoplamp (CHMSL)...........5-51
Center Rear Passenger Position, Safety Belts.....1-27
Chains, Tires..................................................5-69
Charging System Light....................................3-27
Check
Engine Light...............................................3-32
Checking Coolant............................................5-25
Checking Engine Oil........................................5-15
Checking Things Under the Hood....................... 5-9
Checking Your Restraint Systems......................1-60
Chemical Paint Spotting...................................5-87
Child Restraints
Child Restraint Systems...............................1-38
Infants and Young Children...........................1-34
Lower Anchorages and Top Tethers for
Children (LATCH System)..........................1-43
Older Children.............................................1-32
Securing a Child Restraint Designed for the
LATCH System........................................1-46
Securing a Child Restraint in a Center Rear
Seat Position...........................................1-49
2
Page 349 of 360
Child Restraints (cont.)
Securing a Child Restraint in a Rear Outside
Seat Position...........................................1-46
Securing a Child Restraint in the Right Front
Seat Position...........................................1-51
Top Strap...................................................1-41
Top Strap Anchor Location............................1-43
Where to Put the Restraint...........................1-41
Chime Level Adjustment..................................3-69
Cigarette Lighter.............................................3-19
Cleaning
Inside of Your Vehicle..................................5-82
Outside of Your Vehicle................................5-85
Underbody Maintenance...............................5-87
Weatherstrips..............................................5-84
Cleaning Aluminum Wheels..............................5-86
Cleaning Exterior Lamps/Lenses.......................5-85
Cleaning Fabric/Carpet....................................5-82
Cleaning Glass Surfaces..................................5-84
Cleaning Interior Plastic Components.................5-84
Cleaning Leather............................................5-83
Cleaning the Top of the Instrument Panel...........5-84
Cleaning Tires................................................5-87
Cleaning Vinyl................................................5-83
Cleaning Windshield and Wiper Blades..............5-86
Climate Control System...................................3-19
Outlet Adjustment........................................3-22Clutch, Hydraulic.............................................5-22
Compact Spare Tire........................................5-80
Control of a Vehicle.......................................... 4-5
Coolant
Engine Temperature Gage............................3-31
Heater, Engine............................................2-20
Low Warning Light.......................................3-32
Cooling System..............................................5-29
Cruise Control................................................3-10
Cruise Control Light........................................3-37
Cupholder(s)..................................................2-34
Current and Past Model Order Forms................7-13
Customer Assistance Information
Courtesy Transportation.................................. 7-8
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-6
Reporting Safety Defects to General Motors....7-12
Reporting Safety Defects to the Canadian
Government............................................7-11
Reporting Safety Defects to the United States
Government............................................7-11
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-12
3
Page 350 of 360
Customizing the Automatic Door Locks for
Automatic Transaxle Vehicles.......................... 2-9
Customizing the Automatic Door Locks for
Manual Transaxle Vehicles............................. 2-9
D
Daytime Running Lamps (DRL).........................3-14
Defensive Driving............................................. 4-2
Defogging and Defrosting.................................3-21
Delayed Headlamps........................................3-16
Delayed Locking............................................... 2-8
Dinghy Towing................................................4-32
Doing Your Own Service Work........................... 5-3
Dolly Towing..................................................4-33
Dome Lamp...................................................3-17
Door
Delayed Locking........................................... 2-8
Locks.......................................................... 2-7
Power Door Locks......................................... 2-8
Programmable Automatic Door Locks............... 2-9
Rear Door Security Locks.............................2-10
Driver
Position, Safety Belt.....................................1-15
Six-Way Power Seat...................................... 1-3
Driving
At Night.....................................................4-16
City...........................................................4-21
Defensive..................................................... 4-2Driving (cont.)
Drunken....................................................... 4-2
Freeway.....................................................4-22
Hill and Mountain Roads..............................4-24
In Rain and on Wet Roads...........................4-18
Winter........................................................4-26
Driving On Grades..........................................4-44
Driving on Snow or Ice....................................4-27
Driving Through Deep Standing Water...............4-19
Driving Through Flowing Water.........................4-20
Driving with a Trailer.......................................4-43
E
Easy Entry Seat............................................... 1-6
Electrical System
Add-On Equipment......................................5-89
Fuses and Circuit Breakers...........................5-90
Power Windows and Other Power Options......5-90
Windshield Wiper Fuses...............................5-90
Emergency Trunk Release Handle.....................2-13
Emissions Inspection and Maintenance
Programs...................................................3-35
Engine
Air Cleaner/Filter.........................................5-20
Battery.......................................................5-41
Change Engine Oil Light...............................3-36
Check and Service Engine Soon Light............3-32
Coolant......................................................5-23
4