service OLDSMOBILE AURORA 2002 User Guide

2-59
Emergency Button: In an emergency situation,
press the emergency service button. Upon receiving the
call, an advisor at the center will locate your vehicle and
assess the situation. If necessary, the advisor will alert
the nearest emergency service provider.
Communication Button: Press this button at
the end of a call. Also press this button to answer a call
from the center, or cancel a call if one of the other
buttons is accidentally pressed. This button is also
used to access OnStar Personal Calling and Virtual
Advisor services. See the OnStar owner package for
more information.
Volume Control: You can control the volume of the
OnStar System using either the volume knob on the
radio or using the steering wheel volume control.
Telltale Light: This light will indicate the status of
the system. A solid green light will come on when you
start the vehicle to let you know that the system is on
and is ready to make or receive calls.
If the light blinks green it means that an incoming or
outgoing call is in progress. Press the Communication
button if you notice the light blinking and you are not
on a call.The light will be red in the event of an OnStar system
malfunction. If this occurs press the OnStar Services
button to attempt to contact an advisor. If the connection
is made, the advisor will assist you with steps to take to
make sure that the system is functioning properly. If you
cannot contact the advisor, take your vehicle to your
dealership as soon as possible for assistance.
Cellular Antenna
The cellular antenna on the outside of your vehicle is
critical to effective communications using the OnStar
system. Optimum cellular reception can be obtained
when the mast is straight up and down.
OnStar Services
The following services are available with OnStar service
plans. Your vehicle comes with a specific one
-year
service plan that allows use of some or all of the
following services.
Automatic Notification of Air Bag Deployment: If
an air bag deploys, a priority emergency signal is
automatically sent to the center. An advisor will locate
your vehicle's position, try to contact you and assist you
in the situation. If the center is unable to contact you, an
emergency service provider will be contacted.
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Stolen Vehicle Tracking: Call the center at
1
-888-4-ONSTAR (1-888-466-7827) to report
your vehicle stolen. The system can then attempt to
locate and track your vehicle and the advisor will assist
the proper authorities.
Roadside Assistance with Location: For vehicle
breakdowns, press the OnStar button. An advisor will
contact the appropriate help.
Remote Diagnostics: If an instrument panel light comes
on, press the OnStar Services button. An advisor can
perform a check of the engine on
-board computer, and
recommend what action needs to be taken.
OnStar MED
-NET: Med-Net can store your personal
medical history and provide it to emergency personnel if
necessary. (Requires activation and additional fee.)
Accident Assist: An advisor can provide step
-by-step
guidance following an accident.Remote Door Unlock: To contact the center, call
1
-888-4-ONSTAR. You will be required to provide
your security information. An advisor will send a
command to your vehicle to unlock itself. The advisor
can delay unlocking your vehicle. Remote Door Unlock
is disabled 48 hours after the vehicle is parked to
maintain the battery charge.
Vehicle Locator Service: To contact the center, call
1
-888-4-ONSTAR. You will be required to provide
your security information. An advisor will send a
command to your vehicle to sound the horn and/or
flash the lamps.
Route Support: An advisor can provide directions or
guidance to most places you want to go. In addition,
they can help you locate gas stations, rest areas, ATMs,
hospitals, hotels, stores, eateries and more.
Ride Assist: An advisor can locate transportation in the
event that you are unable to drive.
Concierge Services: The concierge advisor can obtain
tickets, reservations, or help with vacation/trip planning
and other unique items and services.
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2-61 OnStar System Limitations
Complete limitations can be found on the Subscriber
Services Agreement.
In order to provide you with excellent service, calls with
the OnStar Center may be monitored or recorded.
OnStar Service is:

Available in the 48 contiguous United States, Alaska,
Hawaii and Canada;

available when the vehicle is within the operating
range of a cellular provider;

subject to limitations caused by atmospheric
conditions, such as severe weather or topographical
conditions, such as mountainous terrain;

subject to cellular carrier equipment limitations.
Global positioning locating capabilities will not be
available if satellite signals are obstructed.
OnStar will not function if the vehicle's battery is
discharged or disconnected. It may also be inoperative
if the vehicle is in an accident and the OnStar or vehicle
electrical system components are damaged.OnStar is the communication link between you and
existing governmental emergency and roadside service
providers. OnStar will receive your call and use
reasonable effort to contact an appropriate provider.
OnStar cannot promise that the providers will respond in
a timely manner or at all.
Assist Handles
A handle above each rear door and the front passenger's
door can be used to help you get in or out of your vehicle.
Floor Mats
Your vehicle is equipped with floor mats. The driver's
side floor mat is held in place by a locator hook.
To remove the driver's side floor mat, slide the floor mat
towards the driver's seat to unhook it. Then pick up the
floor mat to remove it.
To reinstall the floor mat, line up the opening in the floor
mat over the locator hook and push it down into place.
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HomeLink
Transmitter (If Equipped)
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired operation.
This device complies with RSS
-210 of Industry Canada.
Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including
interference that may cause undesired operation of
the device.Changes and modifications to this system by other than
an authorized service facility could void authorization to
use this equipment.
Programming the HomeLink Transmitter
Do not use the HomeLink Transmitter with any garage
door opener that does not have the ªstop and reverseº
safety feature. This includes any garage door opener
model manufactured before April 1, 1982.
Be sure that people and objects are clear of the garage
door you are programming.
It is recommended that a new battery be installed in
your hand
-held transmitter for quicker and more
accurate transmission of the radio frequency.
Your vehicle's engine should be turned off while
programming the transmitter. Follow these steps to
program up to three channels:
1. Decide which one of the three channels (one of the
three HomeLink buttons) you want to program.
2. Press and hold the desired button on HomeLink
through Step 3.
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2-72 Air Bag Readiness Light
There is an air bag readiness light on the instrument
panel, which shows the air bag symbol. The system
checks the air bag's electrical system for malfunctions.
The light tells you if there is an electrical problem. The
system check includes the air bag sensors, the air bag
modules, the wiring and the crash sensing and
diagnostic module. For more information on the air bag
system, see ªAir Bagº in the Index.
This light will come on
when you start your vehicle,
and it will flash for a few
seconds. Then the light
should go out. This means
the system is ready.
If the air bag readiness light stays on after you start the
vehicle or comes on when you are driving, your air bag
system may not work properly. Have your vehicle
serviced right away.
CAUTION:
If the air bag readiness light stays on after you
start your vehicle, it means the air bag system
may not be working properly. The air bags in
your vehicle may not inflate in a crash, or they
could even inflate without a crash. To help avoid
injury to yourself or others, have your vehicle
serviced right away if the air bag readiness light
stays on after you start your vehicle.
The air bag readiness light should flash for a few
seconds when you turn the ignition key to ON. If the
light doesn't come on then, have it fixed so it will be
ready to warn you if there is a problem.
On the DIC an AIR BAG PROBLEM message will be
displayed when there is a problem with the air bag
system. See ªDIC Warnings and Messagesº in the Index
for more information.
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2-73 Battery Warning Light
This light will come on
briefly when you start the
vehicle, as a check to show
you it is working; then it
should go out.
If it stays on, or comes on while you are driving, you
may have a problem with the electrical charging system.
Have it checked right away. Driving while this light is
on could drain your battery, and result in a vehicle that
may stall.
If you must drive a short distance with the light on, be
certain to turn off all your accessories, such as the radio
and climate control system.
On the DIC a CHECK CHARGE SYSTEM message
will be displayed and a warning chime will sound.
See ªDIC Warnings and Messagesº in the Index for
more information.
Brake System Warning Light
Your vehicle's hydraulic brake system is divided into
two parts. If one part isn't working, the other part can
still work and stop you. For good braking, though, you
need both parts working well.
If the warning light comes on, there is a brake problem.
Have your brake system inspected right away.
United States Canada
This light should come on briefly when you turn the
ignition key to ON. If it doesn't come on then, have it
fixed so it will be ready to warn you if there's a problem.
If the light comes on while you are driving, pull off the
road and stop carefully. You may notice that the pedal is
harder to push. Or, the pedal may go closer to the floor.
It may take longer to stop. If the light is still on, have the
vehicle towed for service. See ªTowing Your Vehicleº in
the Index.
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CAUTION:
Your brake system may not be working properly
if the brake system warning light is on. Driving
with the brake system warning light on can lead
to an accident. If the light is still on after you've
pulled off the road and stopped carefully, have
the vehicle towed for service.
When the ignition is on, the brake system warning light
will also come on when you set your parking brake. The
light will stay on if your parking brake doesn't release
fully. If you try to drive off with the parking brake set,
a chime will also come on until you release the parking
brake. If the light stays on after your parking brake is
fully released, it means you have a brake problem.
A PARK BRAKE SET message will be displayed on
the Driver Information Center (DIC) while the parking
brake is set and the vehicle is moving. The message will
not come on if the transaxle is in PARK (P).
Anti-Lock Brake System Warning Light
With the anti-lock
brake system, the light(s)
will come on when your
engine is started and may
stay on for several seconds.
That's normal.
If the light stays on, turn the ignition to OFF. Or, if
the light comes on when you're driving, stop as soon as
possible and turn the ignition off. Then start the engine
again to reset the system. If the light still stays on, or
comes on again while you're driving, your vehicle needs
service. If the regular brake system warning light isn't
on, you still have brakes, but you don't have anti
-lock
brakes. If the regular brake system warning light is also
on, you don't have anti
-lock brakes and there's a
problem with your regular brakes. See ªBrake System
Warning Lightº earlier in this section.
The anti
-lock brake system warning light should
come on briefly when you turn the ignition key to ON.
If the light doesn't come on then, have it fixed so it will
be ready to warn you if there is a problem.
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2-75 Traction Control System Warning Light
(If Equipped)
United States Canada
This warning light should come on briefly when the
engine is started.
If the warning light doesn't come on then, have it fixed
so it will be ready to warn you if there's a problem. If it
stays on, or comes on when you're driving, there may
be a problem with your traction control system and
your vehicle may need service. When this warning light
is on, the system will not limit wheel spin. Adjust your
driving accordingly.The traction control system warning light may come on
for the following reasons:

If you turn the system off by pressing the TC button
located on the center console, the warning light will
come on and stay on. To turn the system back on,
press the button again. The warning light should go
off. See ªTraction Control Systemº in the Index
for more information.

If there's a brake system problem that is specifically
related to traction control, the traction control system
will turn off and the warning light will come on. If
your brakes begin to overheat, the traction control
system will turn off and the warning light will come
on until your brakes cool down.

If the traction control system is affected by an
engine
-related problem, the system will turn off
and the warning light will come on.
If the traction control system warning light comes on
and stays on for an extended period of time when the
system is turned on, your vehicle needs service.
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This system is called OBD II (On-Board
Diagnostics
-Second Generation) and is intended to
assure that emissions are at acceptable levels for the life
of the vehicle, helping to produce a cleaner
environment. The CHECK ENGINE light comes on to
indicate that there is a problem and service is required.
Malfunctions often will be indicated by the system
before any problem is apparent. This may prevent more
serious damage to your vehicle. This system is also
designed to assist your service technician in correctly
diagnosing any malfunction.
NOTICE:
If you keep driving your vehicle with this light
on, after a while, your emission controls may not
work as well, your fuel economy may not be as
good and your engine may not run as smoothly.
This could lead to costly repairs that may not be
covered by your warranty.
NOTICE:
Modifications made to the engine, transaxle,
exhaust, intake or fuel system of your vehicle or
the replacement of the original tires with other
than those of the same Tire Performance Criteria
(TPC) can affect your vehicle's emission controls
and may cause the CHECK ENGINE light to
come on. Modifications to these systems could
lead to costly repairs not covered by your
warranty. This may also result in a failure to pass
a required Emission Inspection/Maintenance test.
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This light should come on, as a check to show you it is
working, when the ignition is on and the engine is not
running. If the light doesn't come on, have it repaired.
This light will also come on during a malfunction in one
of two ways:

Light Flashing
-- A misfire condition has been
detected. A misfire increases vehicle emissions and
may damage the emission control system on your
vehicle. Dealer or qualified service center diagnosis
and service may be required.

Light On Steady
-- An emission control system
malfunction has been detected on your vehicle.
Dealer or qualified service center diagnosis and
service may be required.
If the Light Is Flashing
The following may prevent more serious damage to
your vehicle:

Reducing vehicle speed.

Avoiding hard accelerations.

Avoiding steep uphill grades.

If you are towing a trailer, reduce the amount of
cargo being hauled as soon as it is possible.If the light stops flashing and remains on steady,
see ªIf the Light Is On Steadyº following.
If the light continues to flash, when it is safe to do so,
stop the vehicle. Find a safe place to park your vehicle.
Turn the key off, wait at least 10 seconds and restart the
engine. If the light remains on steady, see ªIf the Light
Is On Steadyº following. If the light is still flashing,
follow the previous steps, and drive the vehicle to your
dealer or qualified service center for service.
If the Light Is On Steady
You may be able to correct the emission system
malfunction by considering the following:
Did you recently put fuel into your vehicle?
If so, reinstall the fuel cap, making sure to fully install
the cap. See ªFilling Your Tankº in the Index. The
diagnostic system can determine if the fuel cap has been
left off or improperly installed. A loose or missing fuel
cap will allow fuel to evaporate into the atmosphere.
A few driving trips with the cap properly installed
should turn the light off.
Did you just drive through a deep puddle of water?
If so, your electrical system may be wet. The condition
will usually be corrected when the electrical system
dries out. A few driving trips should turn the light off.
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