mileage OLDSMOBILE BRAVADA 1998 Owner's Manual

I Long Trip/Highway Maintenance Schedule I
0 Replace fuel filter. Arz Emissiorz Control Service. (See footnote-)'.)
0 Replace air cleaner filter. An Errzissior? Corztrol Service.
0 Rotate tires. See "Tire Inspection and Rotation" in the Index for proper
rotation pattern and additional information. (See footnote
+.)
97,500 Miles (162 500 km)
0 Change engine oil and filter (or every 12 months, whichever occurs first).
CI Lubricate chassis components (or every 12 months, whichever occurs first).
0 Check readfront axle fluid level and add fluid as needed. Check constant
0 Rotate tires. See "Tire Inspection and Rotation" in the Index for proper
An EITzissiorz Corztiul Service.
(See footnote #.)
velocity joints and axle seals for leaking. (See footnote ';";:.)
rotation pattern and additional information. (See footnote +.)
DATE 1
MI1,EAGE ACTUAL I SERVICEDBY I
DATE
I MILEAGE ACTUAL I SERVICEDBY I
(Continued)
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For prompt assistance, please have the following
information available to give the Customer
Assistance Representative:
0
0
0
0
0
Your name, address, home and business
telephone numbers
Vehicle Identification Number (This is available
from the vehicle registration or title,
or the plate at
the t,op left
of the instrument panel and visible
through the windshield.)
Retail facility name and location
Vehicle delivery date and present mileage
Nature of concern
We encourage you to call us so we can give your inquiry
prompt attention. However,
if you wish to write
Oldsmobile, address your inquiry to:
Customer Assistance Representative
Oldsmobile Central Office
920 Townsend Street
P.0. Box 30095
Lansing, MI 48909
In Canada, write to:
General Motors
of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario
L1H 8P7
Refer to your Warranty and Owner Assistance
Information booklet for addresses of
GM Overseas offices.
When contacting Oldsmobile, please remember that
your concern will likely
be resolved in the retail facility,
using the retailer’s facilities, equipment and personnel.
That
is why we suggest you follow Step One first if you
have
a concern.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Oldsmobile has TTY equipment available at
its
Customer Assistance Center. Any TTY user
can communicate
with Oldsmobile by dialing:
1-800-833-OLDS. (TTY users
in Canada can dial
1-800-263-3830.)
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GM Participation in an Alternative
Dispute Resolution Program
This program is available in all 50 states and the District
of Columbia. Canadian owners refer to your Warranty
and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP). General Motors reserves the right to
change eligibility limitations and/or
to discontinue its
participation
in this program.
Both Oldsmobile and your Oldsmobile retailer are
committed to making sure you are completely satisfied
with your new vehicle. Our experience has shown that,
if a
situation arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction Procedure
described earlier
in this section is very successful.
There may be instances where an impartial third party
can assist
in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation
of the New
Vehicle Limited Warranty. To assist
in resolving these
disagreements, Oldsmobile voluntarily participates
in
BBB AUTO LINE.
BBB AUTO LINE is an out-of-court program
administered by the Better Business Bureau system to
settle automotive disputes. This program is available
free
of charge to customers who currently own or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the
BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-
1804
Telephone: 1-800-955-5 100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number
(VIN)
and a statement of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
8-7
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