PONTIAC FIREBIRD 2002 Owners Manual

7-22 Engine Cooling System Inspection
Inspect the hoses and have them replaced if they are
cracked, swollen or deteriorated. Inspect all pipes,
fittings and clamps; replace as needed. Clean the outside
of the radiator and air conditioning condenser. To help
ensure proper operation, a pressure test of the cooling
system and pressure cap is recommended at least once
a year.
Throttle System Inspection
(Except 3800 Series V6 Engine)
Inspect the throttle system for interference or binding,
and for damaged or missing parts. Replace parts as
needed. Replace any components that have high effort
or excessive wear. Do not lubricate accelerator and
cruise control cables.
Rear Axle Service
Check the gear lubricant level in the rear axle and add
if needed. See ªRear Axleº in the Index. A fluid loss
may indicate a problem. Check the axle and repair it
if needed.
Brake System Inspection
Inspect the complete system. Inspect brake lines and
hoses for proper hook
-up, binding, leaks, cracks,
chafing, etc. Inspect disc brake pads for wear and
rotors for surface condition. Inspect other brake parts,
including calipers, parking brake, etc. Check parking
brake adjustment. You may need to have your brakes
inspected more often if your driving habits or conditions
result in frequent braking.

7-23
Part D: Recommended Fluids
and Lubricants
Fluids and lubricants identified below by name,
part number or specification may be obtained from
your dealer.
USAGE
FLUID/LUBRICANT
Engine OilEngine oil with the American
Petroleum Institute Certified for
Gasoline Engines starburst symbol
of the proper viscosity. To
determine the preferred viscosity
for your vehicle's engine, see
ªEngine Oilº in the Index.
Engine Coolant50/50 mixture of clean,
drinkable water and use only
GM Goodwrench

DEX-COOL

or Havoline
DEX-COOL

Coolant. See ªEngine Coolantº in
the Index.
USAGEFLUID/LUBRICANT
Hydraulic
Brake SystemDelco Supreme 11
Brake Fluid
(GM Part No. 12377967 or
equivalent DOT
-3 brake fluid).
Windshield
Washer SolventGM Optikleen
Washer
Solvent (GM Part No. 1051515)
or equivalent.
Hydraulic
Clutch SystemHydraulic Clutch Fluid
(GM Part No. 12345347 or
equivalent DOT
-3 brake fluid).
Power
Steering SystemGM Power Steering Fluid
(GM Part No. 1052884
- 1 pint,
1050017
- 1 quart, or equivalent).
Manual
TransmissionDEXRON
-III Automatic
Transmission Fluid.
Automatic
TransmissionDEXRON
-III Automatic
Transmission Fluid.

7-24
USAGEFLUID/LUBRICANT
Key
Lock CylindersMulti-Purpose Lubricant,
Superlube
(GM Part
No. 12346241 or equivalent).
Clutch Linkage
Pivot PointsEngine oil.
Floor
Shift LinkageLubriplate
Lubricant Aerosol
(GM Part No. 12346293 or
equivalent) or lubricant meeting
requirements of NLGI # 2
Category LB or GC
-LB.
Chassis
LubricationChassis Lubricant (GM Part
No. 12377985 or equivalent)
or lubricant meeting requirements
of NLGI # 2, Category LB
or GC
-LB.
Rear Axle
(Standard
Differential)SAE 75W-90 Synthetic
Axle Lubricant (GM Part
No. 12378261) or
equivalent meeting
GM Specification 9986115.
USAGEFLUID/LUBRICANT
Rear Axle
(Limited
-Slip
Differential)
SAE 75W-90 Synthetic
Axle Lubricant (GM
Part No. 12378261) or
equivalent meeting GM
Specification 9986115. With a
complete drain and refill add
4 ounces (118 ml) of Limited
-Slip
Axle Lubricant Additive (GM Part
No. 1052358 or equivalent)
where required. See ªRear Axleº
in the Index.
Hood Latch
Assembly,
Secondary Latch,
Pivots, Spring
Anchor and
Release PawlLubriplate
Lubricant Aerosol
(GM Part No. 12346293 or
equivalent) or lubricant meeting
requirements of NLGI # 2,
Category LB or GC
-LB.
Hood and
Door HingesMulti-Purpose Lubricant,
Superlube
(GM Part
No. 12346241 or equivalent).
Weatherstrip
ConditioningDielectric Silicone Grease (GM
Part No. 12345579 or equivalent).

7-25
Part E: Maintenance Record
After the scheduled services are performed, record the date, odometer reading and who performed the service in the
boxes provided after the maintenance interval. Any additional information from ªOwner Checks and Servicesº or
ªPeriodic Maintenanceº can be added on the following record pages. Also, you should retain all maintenance receipts.
Your owner information portfolio is a convenient place to store them.
Maintenance Record
DATEODOMETER
READINGSERVICED BYMAINTENANCE PERFORMED

7-26
Maintenance Record
DATEODOMETER
READINGSERVICED BYMAINTENANCE PERFORMED

7-27
Maintenance Record
DATEODOMETER
READINGSERVICED BYMAINTENANCE PERFORMED

7-28
Maintenance Record
DATEODOMETER
READINGSERVICED BYMAINTENANCE PERFORMED

8-
8-1
Section 8 Customer Assistance Information
Here you will find out how to contact Pontiac if you need assistance. This section also tells you how to obtain service
publications and how to report any safety defects.
8
-2 Pontiac Cares
8
-2 What Makes Up Pontiac Cares?
8
-3 Customer Satisfaction Procedure
8
-5 Customer Assistance for Text Telephone
(TTY) Users
8
-5 Customer Assistance Offices
8
-6 GM Mobility Program for Persons
with Disabilities
8
-6 Pontiac Roadside Assistance Program8
-8 Canadian Roadside Assistance
8
-8 Courtesy Transportation
8
-10 Warranty Information
8
-10 Reporting Safety Defects to the United
States Government
8
-11 Reporting Safety Defects to the
Canadian Government
8
-11 Reporting Safety Defects to General Motors

8-2
Pontiac Cares
With PONTIAC CARES, you are never more than
a phone call away from having your concern taken
care of.The PONTIAC CARES philosophy and elements are
designed to make you realize that Pontiac recognizes
you as a valuable customer, appreciates your purchase
decision, and is dedicated to taking care of the most
important person ... YOU! PONTIAC CARES is:
A valuable feature that comes with every Pontiac,
a feature that offers a multitude of benefits that can
give you safety, security, comfort and convenience.
What Makes Up Pontiac Cares?

A 3 year/36,000 mile (60 000 km)
Bumper
-to-Bumper Warranty

Customer Assistance

Roadside Assistance

Courtesy Transportation
All of these elements combine to make your driving
experience an enjoyable one and are discussed in greater
detail in your owner's manual. Pontiac is focusing on
the changing needs of our customers and is committed
to giving you an exceptional level of customer care
throughout your ownership experience. Our goal is
to create total customer enthusiasm in our product and
our services and make you the most satisfied customer
in the world.

8-3
Customer Satisfaction ProcedureYour satisfaction and goodwill are important to your
dealer and to Pontiac. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your dealer's sales or service departments.
Sometimes, however, despite the best intentions of
all concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE -- Discuss your concern with a member
of dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or the
general manager.
STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot
be resolved by the dealership without further help, contact
the Pontiac Customer Assistance Center by calling
1-800-762-2737. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).