phone PONTIAC VIBE 2009 Owners Manual

Adding Equipment to
Your Airbag-Equipped
Vehicle
Q:Is there anything I might add to
or change about the vehicle
that could keep the airbags
from working properly?
A:Yes. If you add things that
change the vehicle’s frame,
bumper system, height, front end
or side sheet metal, they may
keep the airbag system from
working properly. Changing or
moving any parts of the front
seats, safety belts, the airbag
sensing and diagnostic module,
steering wheel, instrument
panel, roof-rail airbag modules,
ceiling headliner or pillar
garnish trim, front sensors, or
airbag wiring can affect the
operation of the airbag system.In addition, the vehicle has a
passenger sensing system for the
right front passenger position,
which includes sensors that are
part of the passenger’s seat.
The passenger sensing system
may not operate properly if the
original seat trim is replaced with
non-GM covers, upholstery or
trim, or with GM covers,
upholstery or trim designed for a
different vehicle. Any object, such
as an aftermarket seat heater or a
comfort enhancing pad or device,
installed under or on top of the
seat fabric, could also interfere
with the operation of the
passenger sensing system.
This could either prevent proper
deployment of the passenger
airbag(s) or prevent the
passenger sensing system from
properly turning off the passenger
airbag(s). SeePassenger
Sensing System on page 1-28.If you have any questions, call
Customer Assistance. The phone
numbers and addresses for
Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in
this manual. SeeCustomer
Satisfaction Procedure on
page 12-1.Q:Because I have a disability,
I have to get my vehicle
modied. How can I nd out
whether this will affect my
airbag system?
A:If you have questions, call
Customer Assistance. The phone
numbers and addresses for
Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. SeeCustomer
Satisfaction Procedure on
page 12-1.
In addition, your dealer/retailer and
the service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.
1-34 Seats and Restraints
2009 - Pontiac Vibe Owner Manual

Notice:Holding a cigarette
lighter in while it is heating does
not let the lighter back away from
the heating element when it is hot.
Damage from overheating can
occur to the lighter or heating
element, or a fuse could be blown.
Do not hold a cigarette lighter in
while it is heating.
It is not recommended to use the
cigarette lighter to plug in auxiliary
electrical equipment. Use the
accessory power outlet for phones
and other electrical equipment.
SeeAccessory Power Outlet(s)
on page 4-9orPower Outlet
115 Volt Alternating Current
on page 4-10.Warning Lights,
Gages, and Indicators
Warning lights and gages can
signal that something is wrong
before it becomes serious enough
to cause an expensive repair or
replacement. Paying attention to the
warning lights and gages could
prevent injury.
Warning lights come on when there
may be or is a problem with one
of the vehicle’s functions. Some
warning lights come on briey when
the engine is started to indicate
they are working.Gages can indicate when there may
be or is a problem with one of the
vehicle’s functions. Often gages and
warning lights work together to
indicate a problem with the vehicle.
When one of the warning lights
comes on and stays on while
driving, or when one of the gages
shows there may be a problem,
check the section that explains what
to do. Follow this manual’s advice.
Waiting to do repairs can be
costly and even dangerous.
Instruments and Controls 4-11
2009 - Pontiac Vibe Owner Manual

To nd out more, refer to the OnStar
Owner’s Guide in the vehicle’s glove
box, visit www.onstar.com or
www.onstar.ca, or speak with
an OnStar advisor by pressing
the OnStar button or calling
1-888-4-ONSTAR (1-888-466-7827).
OnStar Virtual Advisor
OnStar Virtual Advisor is a feature of
OnStar Hands-Free Calling that uses
minutes to access location-based
weather, local traffic reports, and
stock quotes. Press the phone
button and give a few simple voice
commands to browse through the
various topics. See the OnStar
Owner’s Guide for more information.
This feature is only available in the
continental U.S.
How OnStar Service Works
The OnStar system can record
and transmit vehicle information.
This information is automatically
sent to an OnStar Call Center when
the OnStar button is pressed, the
emergency button is pressed, or ifthe airbags deploy. This information
usually includes the vehicles GPS
location and, in the event of a crash,
additional information regarding the
crash that the vehicle was involved in
(e.g. the direction from which the
vehicle was hit). When the Virtual
Advisor feature of OnStar
Hands-Free Calling is used, the
vehicle also sends OnStar the
vehicles GPS location so they can
provide services where it is located.
OnStar service cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. OnStar service also
cannot work unless the vehicle is in
a place where the wireless service
provider OnStar has hired for that
area has coverage, network capacity
and reception when the service is
needed, and technology that is
compatible with the OnStar service.
Not all services are available
everywhere, particularly in remote
or enclosed areas, or at all times.Location information about the
vehicle is only available if the GPS
satellite signals are unobstructed
and available.
The vehicle must have a working
electrical system, including adequate
battery power, for the OnStar
equipment to operate. There are
other problems OnStar cannot
control that may prevent OnStar from
providing OnStar service at any
particular time or place. Some
examples are damage to important
parts of the vehicle in a crash, hills,
tall buildings, tunnels, weather or
wireless phone network congestion.
Your Responsibility
Increase the volume of the radio if
the OnStar advisor cannot be heard.
If the light next to the OnStar buttons
is red, the system may not be
functioning properly. If the light
appears clear (no light is appearing),
your OnStar subscription has
expired and all services have been
deactivated. Press the OnStar button
to conrm that the OnStar equipment
is active.
Instruments and Controls 4-27
2009 - Pontiac Vibe Owner Manual

Radio Data System (RDS)
The audio system has Radio Data
System (RDS). RDS features are
available for use only on FM stations
that broadcast RDS information.
With RDS:
Stations can be selected based
on programming.
Stations with traffic
announcements can be selected.
Announcements concerning local
and national emergencies can be
received.
Messages display from radio
stations.
RDS relies on receiving specic
information from radio stations and
only works when the information
is available. In rare cases, a
radio station could broadcast
incorrect information that causes the
radio features to work improperly.
Contact the radio station if this
happens.When the radio is tuned to an RDS
station, the station name or call
letters display instead of the
frequency. RDS stations can also
provide the time of day, a program
type (PTY) for current programming,
and the name of the program being
broadcast.
RDS Messages
ALERT:Displays when local or
national emergency announcements
are received. If the radio tunes to
a related network station for the
announcement, it returns to the
original station when the
announcement ends. The
announcement should be heard
even if the volume is low or a CD is
playing. If a CD is playing, it will stop
playing during the announcement.
The RDS alert feature is not
supported by all RDS radio
stations.
The RDS alert feature cannot be
turned off.
Alert is not affected by tests of the
emergency broadcast system.
MSG (Message):Displays if the
current RDS station has a message.
The message displays the artist,
song title, call in phone numbers,
etc. If the entire message does not
display, parts of the message appear
every three seconds until the
message is completed. MSG
disappears from the display once the
completed message has displayed.
Radio Messages for XM Only
SeeXM Radio Messages on
page 6-12later in this section for
further detail.
6-6 Infotainment
2009 - Pontiac Vibe Owner Manual

A problem may have occurred
while burning the CD.
The label could be caught in the
CD player.
If any error occurs repeatedly or if
an error cannot be corrected,
contact your dealer/retailer. If the
radio displays an error message,
write it down and provide it to your
dealer/retailer when reporting
the problem.
Using the Auxiliary Input Jack
The radio has an auxiliary input
jack located on the lower right side
of the faceplate. This is not an
audio output; do not plug the
headphone set into the front
auxiliary input jack. An external
audio device such as an iPod,
laptop computer, MP3 player, CD
changer, etc. can be connected
to the auxiliary input jack for use
as another audio source.To use a portable audio player,
connect a 3.5 mm (1/8 inch) cable
to the radio’s front auxiliary input
jack. When a device is connected,
press the radio CD/AUX button
to begin playing audio from
the device over the vehicle
speakers.
PWR VOL (Power/Volume):Turn
to adjust the volume. Additional
volume adjustments may have to be
made from the portable device if
the volume is too quiet or not loud.
BAND:Press to listen to the
radio when a portable audio device
is playing.
CD/AUX (CD/Auxiliary):Press to
play a CD when a portable audio
device is playing. Press again
and the system begins playing
audio from the connected portable
audio player.
Using an MP3
MP3 CD-R Disc
MP3 Format
The MP3 player will only play
CD-R discs. It can read and play a
maximum of:
50 folders
11 folders in depth
50 playlists
10 sessions
255 les
All folders, playlists, sessions and
les over the maximum are ignored.
Record an MP3 disc:
Onto a CD-R disc.
Record playlists with an .m3u or
.wpl extension.
Do not mix standard audio and
MP3 les on the same disc.
Record the entire disc at once.
Finalize the disc when recording
an MP3 disc with multiple
sessions.
Infotainment 6-9
2009 - Pontiac Vibe Owner Manual

Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as cell phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the item
from the accessory power outlet.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere
with each other. For better radio
reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.
FM Stereo
FM stereo gives the best sound,
but FM signals only reach about
10 to 40 miles (16 to 65 km).
Tall buildings or hills can interfere
with FM signals, causing the
sound to fade in and out.
XM™ Satellite Radio Service
XM Satellite Radio Service gives
digital radio reception from
coast-to-coast in the 48 contiguous
United States, and in Canada. Just
as with FM, tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and out.
In addition, traveling or standing
under heavy foliage, bridges,
garages, or through tunnels could
cause loss of the XM signal for a
period of time. The radio may
display NO XM SIGNAL to indicate
interference.
Fixed Mast Antenna
The xed mast antenna can
withstand most car washes without
being damaged. If the mast should
ever become slightly bent, straighten
it out by hand. If the mast is badly
bent, replace it.
Check occasionally to make sure
the mast is still tightened to the
antenna base located on the roof
of the vehicle. If tightening is
required, tighten by hand.
XM™ Satellite Radio
Antenna System
The XM Satellite Radio antenna is
located on the roof of the vehicle.
Keep this antenna clear of snow and
ice build up for clear radio reception.
If the vehicle has a sunroof, the
performance of the XM system may
be affected if the sunroof is open.
Loading items onto the roof of
the vehicle can interfere with the
performance of the XM system.
Make sure the XM Satellite Radio
antenna is not obstructed.
6-14 Infotainment
2009 - Pontiac Vibe Owner Manual

Filling the Tank
{CAUTION
Fuel vapor burns violently and a
fuel re can cause bad injuries.
To help avoid injuries to you and
others, read and follow all the
instructions on the pump island.
Turn off the engine when you are
refueling. Do not smoke if you are
near fuel or refueling the vehicle.
Do not use cellular phones. Keep
sparks, ames, and smoking
materials away from fuel. Do not
leave the fuel pump unattended
when refueling the vehicle. This is
against the law in some places.
Do not re-enter the vehicle while
pumping fuel. Keep children away
from the fuel pump; never let
children pump fuel.The fuel door release lever is near
the oor under the driver seat
on the outboard side.The tethered fuel cap is located
behind a hinged fuel door on
the driver side of the vehicle.
To remove the fuel cap, turn it
slowly counterclockwise. On some
vehicles you may have to push
in while turning the cap.
While refueling, hang the fuel cap
inside of the fuel door.
8-38 Driving and Operating
2009 - Pontiac Vibe Owner Manual

Filling a Portable Fuel
Container
{CAUTION
Never ll a portable fuel container
while it is in the vehicle. Static
electricity discharge from the
container can ignite the fuel
vapor. You can be badly burned
and the vehicle damaged if this
occurs. To help avoid injury to
you and others:
Dispense fuel only into
approved containers.
Do not ll a container while
it is inside a vehicle, in a
vehicle’s trunk, pickup bed,
or on any surface other than
the ground.
(Continued)
CAUTION (Continued)
Bring the ll nozzle in contact
with the inside of the ll
opening before operating the
nozzle. Contact should be
maintained until the lling is
complete.
Do not smoke while
pumping fuel.
Do not use a cellular phone
while pumping fuel.
8-40 Driving and Operating
2009 - Pontiac Vibe Owner Manual

Customer
Information
Customer Information
Customer Satisfaction
Procedure.......................12-1
Online Owner Center........12-3
Customer Assistance for
Text Telephone (TTY)
Users
..............................12-4
Customer Assistance
Offices............................12-4
GM Mobility
Reimbursement
Program
..........................12-5
Roadside Assistance
Program..........................12-5
Scheduling Service
Appointments
(for Service)
.....................12-8
Scheduling Service
Appointments (for Vehicle
Customization)
.................12-8
Courtesy Transportation. . .12-10
Collision Damage
Repair...........................12-11
Reporting Safety Defects
Reporting Safety Defects
to the United States
Government
...................12-15
Reporting Safety Defects
to the Canadian
Government
...................12-15
Reporting Safety Defects
to General Motors.........12-16
Service Publications
Ordering Information......12-16
Vehicle Data Recording
and Privacy
Vehicle Data Recording
and Privacy...................12-17
Event Data Recorders.....12-17
OnStar®..........................12-18
Navigation System...........12-18
Radio Frequency
Identication (RFID).......12-18
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Pontiac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will
be resolved by the dealer’s sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has
not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE:Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service, or
parts manager, contact the owner
of the dealership or the general
manager.
Customer Information 12-1
2009 - Pontiac Vibe Owner Manual

STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by the dealership without
further help, in the U.S., call the
Pontiac Customer Assistance
Center at 1-800-762-2737. In
Canada, call General Motors of
Canada Customer Communication
Centre at 1-800-263-3777 (English)
or 1-800-263-7854 (French).
We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the
Customer Assistance
Representative:
Vehicle Identication Number
(VIN). This is available from the
vehicle registration or title, or the
plate at the top left of the
instrument panel and visible
through the windshield.
Dealership name and location.
Vehicle delivery date and present
mileage.When contacting Pontiac, remember
that your concern will likely be
resolved at a dealer’s facility.
That is why we suggest you follow
Step One rst.
STEP THREE — U.S. Owners:
Both General Motors and your
dealer are committed to making
sure you are completely satised
with your new vehicle. However, if
you continue to remain unsatised
after following the procedure
outlined in Steps One and Two,
you can le with the BBB Auto Line
Program to enforce your rights.
The BBB Auto Line Program is an
out of court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New
Vehicle Limited Warranty. Although
you may be required to resort to
this informal dispute resolution
program prior to ling a court action,
use of the program is free of charge
and your case will generally beheard within 40 days. If you do not
agree with the decision given in
your case, you may reject it
and proceed with any other venue
for relief available to you.
You can contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
12-2 Customer Information
2009 - Pontiac Vibe Owner Manual