tow Ram 1500 2011 Service Manual

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This electronically shifted transfer case provides four
mode positions:
•Two-wheel drive high range (2WD)
•Four-wheel drive lock range (4WD LOCK)
•Four-wheel drive low range (4WD LOW)
•Neutral (NEUTRAL)
This electronically shifted transfer case is designed to be
driven in the two-wheel drive position (2WD) for normal
street and highway conditions on dry, hard surfaced
roads.
When additional traction is required, the transfer case
4WD LOCK and 4WD LOW positions can be used to lock
the front and rear driveshafts together, forcing the front
and rear wheels to rotate at the same speed. This is
accomplished by rotating the 4WD Control Switch to the
desired position. Refer to “Shifting Procedure” in this section for specific shifting instructions. The 4WD LOCK
and 4WD LOW positions are designed for loose, slippery
road surfaces only. Driving in the 4WD LOCK and 4WD
LOW positions on dry hard surfaced roads may cause
increased tire wear and damage to the driveline compo-
nents.
NOTE:
The transfer case NEUTRAL position is selected
by pressing the recessed button located on the lower left
hand corner of the 4WD Control Switch. The transfer case
NEUTRAL position is to be used for recreational towing
only. Refer to “Recreational Towing” in “Starting and
Operating” for further information.
Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights (4WD and
4LOW) are located in the instrument cluster and indicate
the current and desired transfer case selection. When you
select a different transfer case position, the indicator
lights will do the following:
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4WD LOCK
Four-Wheel Drive Lock Range - This range locks the front
and rear driveshafts together forcing the front and rear
wheels to rotate at the same speed. This range provides
additional traction for loose, slippery road surfaces only.
4WD LOW
Four-Wheel Drive Low Range - This range provides low
speed four-wheel drive. It locks the front and rear
driveshafts together forcing the front and rear wheels to
rotate at the same speed. This range provides additional
traction and maximum pulling power for loose, slippery
road surfaces only. Do not exceed 25 mph (40 km/h).
N
Neutral - This range disengages both the front and rear
driveshafts from the powertrain. To be used for flat
towing behind another vehicle. Refer to “Recreational
Towing” in “Starting and Operating” for further
information.Shifting Procedure
NOTE:
•If any of the requirements to select a new transfer case
position have not been met, the transfer case will not
shift. The position indicator light for the previous
position will remain ON and the newly selected posi-
tion indicator light will continue to flash until all the
requirements for the selected position have been met.
To retry a shift: return the control knob back to the
original position, make certain all shift requirements
have been met, wait five seconds and try the shift
again.
•If all the requirements to select a new transfer case
position have been met, the current position indicator
light will turn OFF, the selected position indicator light
will flash until the transfer case completes the shift.
When the shift is complete, the position indicator light
for the selected position will stop flashing and remain
ON.
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drive will be automatically engaged when the vehicle
senses a loss of traction. Because the front axle is en-
gaged, this mode will result in lower fuel economy than
the 2WD mode.
When additional traction is required, the transfer case
4WD LOCK and 4WD LOW positions can be used to lock
the front and rear driveshafts together forcing the front
and rear wheels to rotate at the same speed. This is
accomplished by rotating the 4WD Control Switch to the
desired position. Refer to “Shifting Procedure” for spe-
cific shifting instructions. The 4WD LOCK and 4WD
LOW positions are designed for loose, slippery road
surfaces only. Driving in the 4WD LOCK and 4WD LOW
positions on dry hard surfaced roads may cause in-
creased tire wear and damage to the driveline compo-
nents.
NOTE:The transfer case NEUTRAL position is selected
by depressing the recessed button located on the lower left hand corner of the 4WD Control Switch. The transfer
case NEUTRAL position is to be used for recreational
towing only. Refer to “Recreational Towing” in “Starting
and Operating” for further information.
Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights (4WD,
4LOW, and 4WD AUTO) are located on the instrument
cluster and indicate the current and desired transfer case
selection. When you select a different transfer case posi-
tion, the position indicator lights will do the following:
If All Shift Conditions Are Met:
1. The current position indicator light will turn OFF.
2. The selected position indicator light will flash until the
transfer case completes the shift.
3. When the shift is complete, the indicator light for the
selected position will stop flashing and remain ON.
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4WD LOW
Four-Wheel Drive Low Range - This range provides low
speed four-wheel drive. Locks the front and rear drive-
shafts together forcing the front and rear wheels to rotate
at the same speed. Additional traction and maximum
pulling power for loose, slippery road surfaces only. Do
not exceed 25 mph (40 km/h).
N
Neutral - This range disengages both the front and rear
driveshafts from the powertrain. To be used for flat
towing behind another vehicle. Refer to “Recreational
Towing” in “Starting and Operating” for further
information.
Shifting Procedure
NOTE:
•If any of the requirements to select a new transfer case
position have not been met, the transfer case will not
shift. The position indicator light for the previousposition will remain ON, and the newly selected
position indicator light will continue to flash until all
the requirements for the selected position have been
met. To retry a shift: return the control knob back to the
original position, make certain all shift requirements
have been met, wait five seconds and try the shift
again.
•If all the requirements to select a new transfer case
position have been met, the current position indicator
light will turn OFF, the selected position indicator light
will flash until the transfer case completes the shift.
When the shift is complete, the position indicator light
for the selected position will stop flashing and remain
ON.
2WD
⇔4WD AUTO Or 4WD LOCK
Rotate the 4WD Control Switch to the desired position.
Shifts between 2WD and 4WD AUTO and 4WD LOCK
can be done with the vehicle stopped or in motion. With
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crossing is the water depth, current and bottom con-
ditions. On soft bottoms the vehicle will sink in,
effectively increasing the water level on the vehicle. Be
sure to consider this when determining the depth and
the ability to safely cross.
•Crossing Puddles, Pools, Flooded Areas Or Other
Standing Water– Puddles, pools, flooded or other
standing water areas normally contain murky or
muddy waters. These water types normally contain
hidden obstacles and make it difficult to determine an
accurate water depth, approach angle, and bottom
condition. Murky or muddy water holes are where
you want to hook up tow straps prior to entering. This
makes for a faster, cleaner and easier vehicle recovery.
If you are able to determine you can safely cross, than
proceed using the low and slow method.
CAUTION!
Muddy waters can reduce the cooling system effec-
tiveness by depositing debris onto the radiator.
•Crossing Ditches, Streams, Shallow Rivers Or Other
Flowing Water – Flowing water can be extremely
dangerous. Never attempt to cross a fast running
stream or river even in shallow water. Fast moving
water can easily push your vehicle downstream
sweeping it out of control. Even in very shallow water,
a high current can still wash the dirt out from around
your tires putting you and your vehicle in jeopardy.
There is still a high risk of personal injury and vehicle
damage with slower water currents in depths greater
than the vehicle’s running ground clearance. You
should never attempt to cross flowing water which is
deeper than the vehicle’s running ground clearance.
Even the slowest current can push the heaviest vehicle
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Vehicle Recovery
If you drive off-road, you may encounter a situation
where you will need to recover your vehicle. Vehicle
recovery should always be given consideration before
attempting a questionable obstacle. You should never go
off-road driving without the ability to recover your
vehicle from a situation. Having another vehicle with
you usually works best for most situations. The first
thing to do is assess the situation. Why are you stuck?
Are you hung up on something? Would it be easier to go
forward or to go backward? Can you still move the
vehicle? Is there an anchor point to winch to? Are you
alone or do you have another vehicle to help? Is there
high risk of vehicle damage during the recovery process?
Answering these questions will help you determine the
best method of recovery. If you can still move the vehicle
slightly and the only issue is slick ground, then rock
cycling your vehicle would be the first choice. If you have
ample room, an additional vehicle and there is low risk ofvehicle impingement on the surroundings, then using a
tow strap to the vehicle tow hooks would be fast and
easy. If the vehicle is severely hung up or in a situation
where great care needs to be taken during the recovery,
then nothing can do the job better than a winch. If you are
severely hung up on something you should jack the
vehicle up and stack something under the wheels to
allow the vehicle to roll off the object without causing
further damage. This should be tried before attempting
any recovery method.
CAUTION!
Pulling the vehicle off an obstacle, without first
clearing the object, may result in additional under-
body damage.
•Rock Cycling Your Vehicle
– Rock cycling your ve-
hicle is one of the easiest, fastest and most commonly
used methods. This simply involves shifting your
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vehicle from DRIVE to REVERSE, while applying
throttle after each shift. During this process, for addi-
tional traction, try turning your steering wheel quickly
back and forth no more than a
14turn. If you are stuck
in mud, sand, or snow try spinning your tires during
this process to clean the debris from the tread and
improve the traction. You want to create a rocking
motion with the vehicle. This helps build vehicle
momentum, which hopefully gets you out. Remember
to ease off and on the accelerator before and after the
shift. If after a few rock cycles your vehicle is not free,
stop and try another method of recovery. Continuous
rock cycling will only cause unnecessary damage to
your vehicle and the environment.
CAUTION!
Damage can occur when spinning your tires at an
excessive high speed. Do not spin your tires faster
than an indicated 35 mph (56 km/h).
•Using The Tow Hooks With A Tow Strap –Tow
straps are a quick and easy way to recover your
vehicle from minor situations if you have a secondary
vehicle which is not stuck. The tow hooks on your
vehicle are designed to take the abusive force gener-
ated during vehicle recovery. Do not use the bumper
or any other vehicle component as an attachment
point. Using tow straps requires coordination between
the two drivers. Good communication and line of sight
are required for a safe recovery. First connect the tow
strap to the correct attachment points on both vehicles.
There should be a least 20 to 30 feet between the
vehicles to allow for a safe recovery. If necessary join
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two tow straps together using a 112inch hard wood
dowel. This will keep the straps from becoming knot-
ted and is safer than using a clevis pin if the strap
breaks. Next have the tow vehicle backup, leaving two
to three feet worth of slack in the strap. Then the tow
vehicle, using light throttle, should accelerate tighten-
ing the strap providing the pulling force needed to free
the vehicle. The vehicle being recovered should assist
in the recovery, at the time of the snap, by slowly
spinning the tires in the same direction as the pulling
vehicle. After the vehicle becomes free, the driver of
the previously stuck vehicle should signal they are free
and should hit their brakes stopping both vehicles.
The driver of the pulling vehicle should let off the
throttle without using the brakes, once signaled by the
other driver. This sequence is important to avoid
having the recovered vehicle hit the pulling vehicle.WARNING!
Never use tow straps with end hooks or link two
straps with a clevis pin. These heavy metal objects
could become projectiles if a strap breaks, which
could cause severe injury. Never leave more than two
or three feet of slack in the strap. More slack than this
greatly increases the risk of injury and vehicle dam-
age. Always keep everyone at least 30 feet away from
a strapping or winching situation.
•Winching (Refer To “Winch Operation” For Addi-
tional Information) – Winching is most commonly
used in the following situations: there is no support
vehicle available, a high controlled force is required to
recover the vehicle, there is a high risk of environmen-
tal or vehicle damage, or where nothing else seems to
work. A winch can deliver a high pulling force with a
great deal of control. It allows you to walk the vehicle
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out of the situation in a slow controlled manner. This
control works well for avoiding further vehicle dam-
age. Once you decide it is time to use the winch look
for a good anchor point. It needs to be strong enough
to hold more than the vehicle’s weight and provide a
direction of pull as straight as possible. Use block and
tackle if necessary to improve the angle of pull or
increase the winch’s pulling force. If the anchor point
is a tree use a strap around its base and hook the cable
to the strap. If it is another vehicle, then place that
vehicle in PARK and block the front tires. If you cannot
find an anchor point within reach try using your spare
tire by burying it. Once you have determined an
anchor point hook up the cable, ensuring there are a
least five wraps of cable left on the drum, and place a
floor mat or something else over the strung out cable.
Placing something over the strung out cable helps
keep the cable on the ground if it breaks. Next, place
the vehicle in first gear and apply a very light throttleas you power the winch in. Be careful not to allow
slack in the cable as you recover the vehicle. Do not try
to guide the cable into the drum. If it starts to bunch
up on one end, let it. You can re-spool the cable
afterwards. Never use a winch cable as a tow strap and
always stand back while winching.
WARNING!
Winch cables are under high tension when in use and
can become a projectile if they fail. Never stand over
or straddle the winch cable. Never jerk or overload
the winch cable. Never stand in front of the vehicle
while winching. Failure to follow these instructions
can result in serious or fatal injury.
After Driving Off-Road
Off-road operation puts more stress on your vehicle than
does most on-road driving. After going off-road, it is
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WARNING! (Continued)
•Always stand clear of wire rope and load and keep
others away during winching.
•Always keep hands and clothing clear of the wire
rope, hook and fairlead opening during operation
and when spooling.
•Never wrap wire rope back onto itself. Always use
a choker chain, wire choker rope or tree trunk
protector on the anchor.
•Never attach a recovery strap to the winch hook to
increase the length of a pull.
•Never attempt to tow a vehicle with the recovery
strap attached directly to the winch hook.
•Never usebungeestraps that develop tremen-
dous and potentially dangerous amounts of force
when stretched.
(Continued)
WARNING! (Continued)
•Always disconnect the remote control when not in
use.
•Never winch when there are less than five wraps
of wire rope around the winch drum.
•Always pass remote control through a window to
avoid pinching lead in door, then using remote
inside a vehicle.
•Never leave the remote control plugged into the
winch while free spooling, rigging or sitting idle.
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