service Ram 1500 2011 Workshop Manual

CAUTION!
Before raising the wheel off the ground, make sure
that the jack will not damage surrounding truck parts
and adjust the jack position as required.
NOTE: If the bottle jack will not lower by turning the
dial (thumbwheel) by hand, it may be necessary to use
the jack drive tube in order to lower the jack.
4. By rotating the wheel wrench clockwise, raise the
vehicle until the wheel just clears the surface.
WARNING!
Raising the vehicle higher than necessary can make
the vehicle unstable and cause a collision. It could
slip off the jack and hurt someone near it. Raise the
vehicle only enough to remove the tire. 5. Remove the wheel nuts and pull the wheel off. On
single rear-wheel (SRW) trucks, install the spare wheel
and wheel nuts with the cone shaped end of the wheel
nuts toward the wheel. On 3500 dual rear-wheel models
(DRW) the wheel nuts are a two-piece assembly with a
flat face. Lightly tighten the wheel nuts. To avoid the risk
of forcing the vehicle off the jack, do not fully tighten the
wheel nuts until the vehicle has been lowered.
6. Using the wheel wrench, finish tightening the wheel
nuts using a crisscross pattern. The correct wheel nut
tightness is 130 ft lbs (177 N·m) torque (1500 Series), 135 ft
lbs (183 N·m) torque for 2500/3500 single-rear wheel
(SRW) models, and 145 ft lbs (197 N·m) for 3500 dual
rear-wheel models. If in doubt about the correct tight-
ness, have them checked with a torque wrench by your
authorized dealer or at a service station.
504 WHAT TO DO IN EMERGENCIES

TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial wrecker service. If the trans-
mission and drivetrain are operable, disabled vehicles
may also be towed as described under “Recreational
Towing” in the “Starting and Operating” section.
Towing ConditionWheels OFF
the Ground 2WD Models
4WD Models
Flat Tow NONEIf transmission is operable:
•
Trans in NEUTRAL
• 30 mph max(48 km/h)
• 15 miles (24 km) maxdistance See instructions in “Recreational Tow-
ing” under “Starting and Operating”
•
Auto Trans in PARK
• Manual Trans in gear ( NOTNeutral
• T/case in NEUTRAL
• To w i n forward direction
Wheel Lift or Dolly To w Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALLBEST METHOD BEST METHOD
518 WHAT TO DO IN EMERGENCIES

MAINTAINING YOUR VEHICLE
CONTENTS
Engine Compartment — 3.7L ............. 526
 Engine Compartment — 4.7L ............. 527
 Engine Compartment — 5.7L ............. 528
 Onboard Diagnostic System (OBD II) ....... 529
▫ Loose Fuel Filler Cap Message ........... 529
 Emissions Inspection And Maintenance
Programs ............................ 530
 Replacement Parts ..................... 531
 Dealer Service ........................ 531 
Maintenance Procedures ................. 532
▫ Engine Oil ......................... 533
▫ Engine Oil Filter ..................... 535
▫ Engine Air Cleaner Filter ............... 536
▫ Maintenance-Free Battery .............. 536
▫ Air Conditioner Maintenance ............ 538
▫ Front Driveshaft Lubrication – 2500/3500
(Four-Wheel Drive) Models (Ram Trucks
Only) ............................. 539
▫ Body Lubrication .................... 539
7

ONBOARD DIAGNOSTIC SYSTEM (OBD II)
Your vehicle is equipped with a sophisticated onboard
diagnostic system called OBD II. This system monitors
the performance of the emissions, engine, and automatic
transmission control systems. When these systems are
operating properly, your vehicle will provide excellent
performance and fuel economy, as well as engine emis-
sions well within current government regulations.
If any of these systems require service, the OBD II system
will turn on the “Malfunction Indicator Light (MIL).” It
will also store diagnostic codes and other information to
assist your service technician in making repairs. Al-
though your vehicle will usually be drivable and not
need towing, see your authorized dealer for service as
soon as possible.CAUTION!
•Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and drivability. The
vehicle must be serviced before any emissions
tests can be performed.
•If the MIL is flashing, while the engine is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
Loose Fuel Filler Cap Message
If the vehicle diagnostic system determines
that the fuel filler cap is loose, improperly
installed, or damaged, a loose gascap indicator
will display in the EVIC telltale display area.
Refer to “Electronic Vehicle Information Center (EVIC) in
“Understanding Your Instrument Panel” for further in-
formation. Tighten the fuel filler cap properly and press
7
MAINTAINING YOUR VEHICLE 529

the SELECT button to turn off the message. If the
problem continues, the message will appear the next time
the vehicle is started.
A loose, improperly installed, or damaged fuel filler cap
may also turn on the Malfunction Indicator Light (MIL).
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS
In some localities, it may be a legal requirement to pass
an inspection of your vehicle’s emissions control system.
Failure to pass could prevent vehicle registration.For states that require an Inspection and Mainte-
nance (I/M), this check verifies the “Malfunction
Indicator Light (MIL)” is functioning and is not
on when the engine is running, and that the OBD II
system is ready for testing. Normally, the OBD II system will be ready. The OBD II
system may
notbe ready if your vehicle was recently
serviced, recently had a dead battery or a battery replace-
ment. If the OBD II system should be determined not
ready for the I/M test, your vehicle may fail the test.
Your vehicle has a simple ignition key-actuated test,
which you can use prior to going to the test station. To
check if your vehicle’s OBD II system is ready, you must
do the following:
1. Turn the ignition switch to the ON position, but do not
crank or start the engine.
2. If you crank or start the engine, you will have to start
this test over.
3. As soon as you turn the ignition switch to the ON
position, you will see the MIL symbol come on as part of
a normal bulb check.
530 MAINTAINING YOUR VEHICLE

4. Approximately 15 seconds later, one of two things will
happen:a. The MIL will flash for about 10 seconds and then
return to being fully illuminated until you turn OFF
the ignition or start the engine. This means that your
vehicle’s OBD II system is not readyand you should
not proceed to the I/M station.
b. The MIL will not flash at all and will remain fully
illuminated until you turn OFF the ignition or start the
engine. This means that your vehicle’s OBD II system
is ready and you can proceed to the I/M station.
If your OBD II system is not ready,you should see your
authorized dealer or repair facility. If your vehicle was
recently serviced or had a battery failure or replacement,
you may need to do nothing more than drive your
vehicle as you normally would in order for your OBD II
system to update. A recheck with the above test routine
may then indicate that the system is now ready. Regardless of whether your vehicle’s OBD II system is
ready or not, if the MIL is illuminated during normal
vehicle operation you should have your vehicle serviced
before going to the I/M station. The I/M station can fail
your vehicle because the MIL is on with the engine
running.
REPLACEMENT PARTS
Use of genuine MOPAR
parts for normal/scheduled
maintenance and repairs is highly recommended to en-
sure the designed performance. Damage or failures
caused by the use of non-MOPAR parts for maintenance
and repairs will not be covered by the manufacturer’s
warranty.
DEALER SERVICE
Your authorized dealer has the qualified service person-
nel, special tools, and equipment to perform all service
operations in an expert manner. Service Manuals are
available which include detailed service information for
7
MAINTAINING YOUR VEHICLE 531

your vehicle. Refer to these Service Manuals before
attempting any procedure yourself.
NOTE:Intentional tampering with emissions control
systems may void your warranty and could result in civil
penalties being assessed against you.
WARNING!
You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the proper equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
MAINTENANCE PROCEDURES
The pages that follow contain the requiredmaintenance
services determined by the engineers who designed your
vehicle.
Besides those maintenance items specified in the fixed
maintenance schedule, there are other components which
may require servicing or replacement in the future.
CAUTION!
•Failure to properly maintain your vehicle or per-
form repairs and service when necessary could
result in more costly repairs, damage to other
components or negatively impact vehicle perfor-
mance. Immediately have potential malfunctions
examined by an authorized Chrysler Group LLC
dealership or qualified repair center.
(Continued)
532 MAINTAINING YOUR VEHICLE

Lubricants which do not have both the engine oil certi-
fication mark and the correct SAE viscosity grade num-
ber should not be used.
NOTE:For 2500/3500 trucks with a 5.7L engine oper-
ating under a gross combined weight rating of 14,000 lbs
(6 350 kg) or greater, SAE 5W-30 engine oil is recom-
mended for all operating temperatures.
Synthetic Engine Oils
You may use synthetic engine oils if the recommended oil
quality requirements are met and the recommended
maintenance intervals for oil and filter changes are
followed.
Materials Added To Engine Oil
The manufacturer strongly recommends against the ad-
dition of any additives (other than leak detection dyes) to
the engine oil. Engine oil is an engineered product and its
performance may be impaired by supplemental
additives.
Disposing Of Used Engine Oil And Oil Filters
Care should be taken in disposing of used engine oil and
oil filters from your vehicle. Used oil and oil filters,
indiscriminately discarded, can present a problem to the
environment. Contact your authorized dealer, service
station or governmental agency for advice on how and
where used oil and oil filters can be safely discarded in
your area.
Engine Oil Filter
The engine oil filter should be replaced with a new filter
at every engine oil change.
Engine Oil Filter Selection
The manufacturer’s engines have a full-flow type oil
filter. Use a filter of this type for replacement. The quality
of replacement filters varies considerably. Only high-
quality filters should be used to assure most efficient
service. MOPAR engine oil filters are a high-quality oil
filter and are recommended.7
MAINTAINING YOUR VEHICLE 535

Engine Air Cleaner Filter
Refer to the “Maintenance Schedule” for the proper
maintenance intervals.
WARNING!
The air induction system (air cleaner, hoses, etc.) can
provide a measure of protection in the case of engine
backfire. Do not remove the air induction system (air
cleaner, hoses, etc.) unless such removal is necessary
for repair or maintenance. Make sure that no one is
near the engine compartment before starting the
vehicle with the air induction system (air cleaner,
hoses, etc.) removed. Failure to do so can result in
serious personal injury.
Engine Air Cleaner Filter Selection
The quality of replacement engine air cleaner filters
varies considerably. Only high quality filters should beused to assure most efficient service. MOPAR
engine air
cleaner filters are a high quality filter and are
recommended.
Maintenance-Free Battery
Your vehicle is equipped with a maintenance-free battery.
You will never have to add water, nor is periodic main-
tenance required.
WARNING!
•Battery fluid is a corrosive acid solution and can
burn or even blind you. Do not allow battery fluid
to contact your eyes, skin, or clothing. Do not lean
over a battery when attaching clamps. If acid
splashes in eyes or on skin, flush the area imme-
diately with large amounts of water. Refer to
“Jump-Starting Procedures” in “What To Do In
Emergencies” for further information.
(Continued)
536 MAINTAINING YOUR VEHICLE

Air Conditioner Maintenance
For best possible performance, your air conditioner
should be checked and serviced by an authorized dealer
at the start of each warm season. This service should
include cleaning of the condenser fins and a performance
test. Drive belt tension should also be checked at this
time.
CAUTION!
Do not use chemical flushes in your air conditioning
system as the chemicals can damage your air condi-
tioning components. Such damage is not covered by
the New Vehicle Limited Warranty.
WARNING!
•Use only refrigerants and compressor lubricants
approved by the manufacturer for your air condi-
tioning system. Some unapproved refrigerants are
flammable and can explode, injuring you. Other
unapproved refrigerants or lubricants can cause
the system to fail, requiring costly repairs. Refer to
Warranty Information Book, located on the DVD,
for further warranty information.
•The air conditioning system contains refrigerant
under high pressure. To avoid risk of personal
injury or damage to the system, adding refrigerant
or any repair requiring lines to be disconnected
should be done by an experienced repairman.
NOTE: Use only manufacturer approved A/C System
Sealers, Stop Leak Products, Seal Conditioners, Compres-
sor Oil, or Refrigerants.
538 MAINTAINING YOUR VEHICLE