tire Ram 1500 2020 Workshop Manual

432 IN CASE OF EMERGENCY
If equipped, the overhead console contains an ASSIST and a
SOS button.
NOTE:
• Your vehicle may be transmitting data as authorized bythe subscriber.
• The SOS and ASSIST buttons will only function if you are connected to an operable LTE (voice/data) or 4G (data)
network. Other Uconnect services will only be operable if
your SiriusXM Guardian™ service is active and connected
to an operable LTE (voice/data) or 4G (data) network. ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
• Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you’ll be connected to
someone who can help. Roadside Assistance will know
what vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
• SiriusXM Guardian™ Customer Care – In-vehicle support for SiriusXM Guardian™.
• Vehicle Customer Care – Total support for all other vehicle issues.
SOS Call
1. Push the SOS Call button on the overhead console.
NOTE:
In case the SOS Call button is pushed in error, there will be a
ten second delay before the SOS Call system initiates a call to
a SOS operator. To cancel the SOS Call connection, push the
SOS call button on the overhead console or press the cancel -
lation button on the Device Screen. Termination of the SOS
Call will turn off the green LED light on the overhead
console.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it is
safe to do so. Failure to do so may result in an accident
involving serious injury or death.
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JACKING AND TIRE CHANGING NOTE:
If your vehicle is equipped with an air suspension system,
there is a feature which allows the automatic leveling to be
disabled to assist with changing a tire.
This feature can be activated through the Uconnect system.
Refer to “Uconnect Settings” in “Multimedia” for further
information.
Jack Location
The jack and jack tools are stored under the front passenger
seat.
WARNING!
• Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to
avoid the danger of being hit when operating the jack
or changing the wheel.
• Being under a jacked-up vehicle is dangerous. The vehicle could slip off the jack and fall on you. You
could be crushed. Never put any part of your body
under a vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service center where
it can be raised on a lift.
• Never start or run the engine while the vehicle is on a jack.
• The jack is designed to be used as a tool for changing tires only. The jack should not be used to lift the
vehicle for service purposes. The vehicle should be
jacked on a firm level surface only. Avoid ice or slip -
pery areas.
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456 IN CASE OF EMERGENCY
Release the tool bag straps from the jack and remove tools
from bag.Jack And Tool Bag There are two ways to assemble the tools:
Assembled For Spare Tire Lowering/Raising
Assembled For Spare Tire Lowering/Raising
1 — Lug Wrench
2 — Long Extension Without Spring Clip 2
3 — Long Extension With Spring Clip 3
4 — Long Extension With Spring Clip 4
5 — Short Extension 5
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NOTE:
If the tailgate is lowered, the jack extension with hook can be
added to this assembly to enable lowering of the spare tire
without having to raise the tailgateAssembled For Jack Operation
Assembled For Jack Operation
CAUTION!
• The lug wrench can only be attached to extension 2.
• When attaching the tool to the winch mechanism be sure the large flared end opening on extension 4 is posi -
tioned correctly over the winch mechanism adjusting
nut.
• Damage to the lug wrench, extensions and winch mech -
anism may occur from improper tool assembly.
1 — Lug Wrench
2 — Long Extension 2
3 — Long Extension 3
4 — Long Extension 4
5 — Short Extension 5
6 — Extension With Hook
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Removing The Spare Tire
1. Remove the spare tire before attempting to jack up thetruck. Attach the lug wrench to the extension tubes with
the curved angle facing away from the vehicle.
2. Remove the protective cover over the access hole for the winch mechanism by sliding the cover upward. Access Hole Cover Location
WARNING!
After using the jack and tools, always reinstall them in
the original carrier and location. While driving you may
experience abrupt stopping, rapid acceleration or sharp
turns. A loose jack, tools, bracket or other objects in the
vehicle may move around with force, resulting in serious
injury.
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460 IN CASE OF EMERGENCY
4. Rotate the lug wrench handle counterclockwise until thespare tire is on the ground with enough cable slack to
allow you to pull it out from under the vehicle.
Rotating The Lug Wrench Handle 5. Pull the spare tire out from under the vehicle to gain
access to the spare tire retainer.
Pulling The Spare Tire Out
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6. Lift the spare tire with one hand to give clearance to tiltthe retainer at the end of the cable.
Gaining Access To The Retainer 7. Pull the retainer through the center of the wheel.
Pulling The Retainer Through The Center Of The Wheel
NOTE:
The winch mechanism is designed for use with the extension
tubes only. Use of an air wrench or other power tools is not
recommended and can damage the winch.
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462 IN CASE OF EMERGENCY
Preparations For Jacking
1. Park on a firm, level surface. Avoid ice or slippery areas.
2. Turn on the Hazard Warning flasher.
3. Apply the parking brake.
4. Shift the transmission into Park (P).
5. Turn the ignition OFF.
6. Block both the front and rear of the wheel diagonallyopposite the jacking position. For example, if the right
front wheel is being changed, block the left rear wheel. Wheel Blocked
NOTE:
Passengers should not remain in the vehicle when the
vehicle is being raised or lifted.
WARNING!
Do not attempt to change a tire on the side of the vehicle
close to moving traffic. Pull far enough off the road to
avoid being hit when operating the jack or changing the
wheel.
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Jacking Instructions
Jack Warning Label
1. Remove the spare tire, jack, and tools from the stored location.
2. Using the lug wrench, loosen the wheel nuts (but do not remove), by turning them counterclockwise one turn
while the wheel is still on the ground.
WARNING!

Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
• Always park on a firm, level surface as far from the edge of the roadway as possible before raising the vehicle.
• Turn on the Hazard Warning flasher.

• Block the wheel diagonally opposite the wheel to be raised.

• Apply the parking brake firmly and set the transmission in PARK.
• Never start or run the engine with the vehicle on a jack.
• Do not let anyone sit in the vehicle when it is on a jack.
• Do not get under the vehicle when it is on a jack. If you need to get under a raised vehicle, take it to a service center
where it can be raised on a lift.
• Only use the jack in the positions indicated and for lifting this vehicle during a tire change.
• If working on or near a roadway, be extremely careful of motor traffic.
• To assure that spare tires, flat or inflated, are securely stowed, spares must be stowed with the valve stem facing
the ground.

CAUTION!
Do not attempt to raise the vehicle by jacking on
locations other than those indicated in the Jacking
Instructions for this vehicle.
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Front Jacking Location
When changing a front wheel, place the scissor jack under
the rear portion of the lower control arm as shown. Ac-
cess the front jacking location from behind the front
tire.
Front Lifting Point Front Jacking Location
Rear Jacking Location
Operate the jack using the extension with jack hook and
the lug wrench. The extension tubes may be used but is
not required.
When changing a rear wheel, assemble the extension with
jack hook to the jack and connect the extension tubes. Ac-
cess the rear jacking location from behind the rear tire.
Place the jack under the Jack Lifting Point located on the
rear axle lower control arm bracket. Then locate the slot in
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