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SiriusXM Guardian™ connected services are 
dependent upon an operative telematics 
device, a cellular connection, navigation map 
data, and GPS satellite reception, which can 
limit the ability to reach the response center or 
reach emergency support.Terms of service of the Uconnect and the Siri -
usXM Guardian™ subscriber agreement apply. 
See terms of services for complete service 
limitation.Remote Commands
On the Remote Commands screen, you have 
access to several vehicle features that can be 
controlled remotely from your mobile device. These 
features include locking/unlocking, remote 
starting, and activating the horn and lights of the 
vehicle.
Remote Commands lets you send a request to your 
vehicle in one of three ways:
Anywhere using your mobile device and Mobile 
App
From your computer on the Owner’s Site (not 
available on all functions)
Contacting SiriusXM Guardian™ Customer Care 
(not available on all functions) Using A Remote Command Through Your Mobile 
Device And The Mobile App
1. Press the desired Remote Command icon on 
your mobile device.
2. A pop-up screen will appear asking for your  SiriusXM Guardian™ Security PIN (this is the 
same four-digit code established when you 
activated your SiriusXM Guardian™ system). 
Enter the SiriusXM Guardian™ Security PIN on 
the keypad.
3. It may take 30 seconds or more for the  command to go through to your vehicle.
4. A message will let you know if the command  was received by your vehicle. Using A Remote Command Through Your Owner’s 
Site
 
1. Log on to your Owner’s Site using the  username and password you used when 
activating your SiriusXM Guardian™ 
connected services in your vehicle.
NOTE:If you forgot your username or password, links are 
provided on the website to help you retrieve them.
2. If you have more than one vehicle registered into your Owner’s Site, select the vehicle you 
want to send the command to by clicking on its 
image along the top.
Lock
Press this button to lock your vehicle.
Vehicle Start Press this button to start your vehicle.
Horn & Lights Press this button to sound the horn and activate your lights.
Unlock Press this button to unlock your vehicle.
Cancel Vehicle Start Press this button to cancel remote start.
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3. On your dashboard, you will see remote  commands. Press the desired icon to activate 
that feature.
4. You will then be asked to enter your SiriusXM  Guardian™ Security PIN (this is the same 
four-digit code established when you activated 
your SiriusXM Guardian™ system). Please 
enter your SiriusXM Guardian™ Security PIN.
5. A message will appear on the screen to let you  know if the command was received by your 
vehicle.
Contacting SiriusXM Guardian™ Customer Care 
(for example, in case of an accidental lock-out):  
1. Contact SiriusXM Guardian™ Customer Care  if you are unable to lock your vehicle through 
the Mobile App or your key fob.
2. For security purposes, the SiriusXM  Guardian™ Customer Care agent will verify 
your identity by asking for your four-digit 
SiriusXM Guardian™ Security PIN.
3. After providing your SiriusXM Guardian™  Security PIN, you can ask them to perform a 
remote command.
NOTE:Anyone with access to your PIN may request 
Remote Door Lock/Unlock. It is your responsibility 
to protect your PIN appropriately.
Remote Door Lock/Unlock 
Description
The Remote Door Lock/Unlock feature provides 
you the ability to lock or unlock the door on your 
vehicle without the keys and from virtually any 
distance.
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell 
tower reception.
Your mobile device must have a cellular or Wi-Fi 
connection.
Requirements 
Vehicle must be properly equipped with Siri -
usXM Guardian™.
Vehicle must have an operable LTE (voice/data) 
or 3G or 4G (data) network connection. If using 
the Mobile App to command your vehicle, your 
device must be compatible and be connected to 
an operable LTE (voice/data) or 3G or 4G (data) 
network connection.
Vehicle must be registered with SiriusXM 
Guardian™ and have an active subscription that 
includes the applicable feature.
An ignition cycle is required for some remote 
commands, such as Remote Vehicle Start and 
Remote Door Lock/Unlock if following a Remote 
Horn & Lights activation.
Your Remote Door Lock/Unlock request will not 
be processed if the vehicle is in motion, the igni -
tion key is on or during an emergency call.
NOTE:All other remote services should be performed via 
your Owner’s Site or through the Mobile App on 
your compatible device.
Remote Vehicle Start 
Description
The Remote Vehicle Start feature provides you with 
the ability to start the engine on your vehicle 
without the keys and from virtually any distance. 
Once started, the preset climate controls in your 
vehicle can warm up or cool down the interior.
You can also send a command to turn off an 
engine that has been started using Remote Vehicle 
Start. After 15 minutes, if you have not entered 
your vehicle with the key, the engine will shut off 
automatically.
This remote function requires your vehicle to be 
equipped with a factory-installed Remote Start 
system.
You can set up push notifications every time a 
command is sent to activate or cancel Remote 
Start.
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Working Vehicle Conditions
The vehicle must be off or in ACC mode.
The vehicle has been started with the key fob 
within the last 14 days.
The vehicle must be in PARK or at a standstill.
The vehicle’s security system has been armed 
and not triggered since the last vehicle start.
The doors, hood, and trunk/liftgate are closed.
The vehicle’s check engine light must be off.
The vehicle must have at least a quarter tank of 
fuel, along with oil and battery power.
The vehicle’s hazard lights must be off.
If equipped, the vehicle must have an automatic 
transmission.
The vehicle must be in an open area with cell 
tower reception.
Your mobile device must have a cellular or Wi-Fi 
connection.
If the Panic button has been pressed, the 
vehicle must be started at least once after 
alarming the system.
NOTE:The SiriusXM Guardian™ Customer Care agents 
are not authorized for Remote Vehicle Start 
services. Contact the Uconnect Care Team for 
assistance.
Remote Horn & Lights 
Description
It is easy to locate a vehicle in a dark, crowded or 
noisy parking area by activating the horn and 
lights. It may also help if you need to draw attention 
to your vehicle for any reason.
If you want, you can set up push notifications every 
time a command is sent to turn on the horn and 
lights.
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell 
tower reception.
Your mobile device must have a cellular or Wi-Fi 
connection.
NOTE:The Remote Horn & Lights feature is designed to 
be loud and get noticed. Please keep in mind the 
surroundings when using this feature. You are 
responsible for compliance with local laws, rules 
and ordinances in the location of your vehicle 
when using Remote Horn & Lights.
Assist — If Equipped
Description
Vehicles equipped with the SiriusXM Guardian™ 
connected services feature may contain an ASSIST 
button in the vehicle. Once your SiriusXM 
Guardian™ connected services have been 
activated, the ASSIST button can connect you 
directly to a Customer Care call center (if 
equipped). You will be directed to one of the four 
services below:
Roadside Assistance  — If you get a flat tire or 
need a tow, you’ll be connected to someone 
who can help anytime.
Connected Services  — Contact the SiriusXM 
Guardian™ Customer Care call center to acti -
vate your services, renew after your trial has 
expired, for in-vehicle support for your SiriusXM 
Guardian™ connected services, or help 
answering any general questions surrounding 
your connected services.
Uconnect Care — In-vehicle support for all 
non-connected Uconnect system features, such 
as radio and Bluetooth® connections.
Vehicle Care  — Total support for your vehicle.
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SiriusXM Guardian™ In-Vehicle Assistance 
Features — If Equipped
With SiriusXM Guardian™, your vehicle has 
onboard assistance features located on the 
rearview mirror or overhead console designed to 
enhance your driving experience if you should ever 
need assistance or support.
How It Works
Simply push the ASSIST button in the vehicle and 
you will be presented with your ASSIST options on 
the touchscreen. Make your selection by pressing 
the touchscreen.
Requirements 
This feature is available only on vehicles sold in 
the US and Canada.
Vehicle must be properly equipped with the Siri -
usXM Guardian™ system.
Vehicle must have an operable LTE (voice/data) 
or 3G or 4G (data) network connection.
Vehicle must be registered with SiriusXM 
Guardian™ and have an active subscription that 
includes the applicable feature.
Vehicle must be powered in the ON/RUN or ACC 
(Accessory) position with a properly functioning 
electrical system. Disclaimers
If Roadside Assistance Call is provided to your 
vehicle, you agree to be responsible for any 
additional roadside assistance service costs that 
you may incur. In order to provide SiriusXM 
Guardian™ connected services to you, we may 
record and monitor your conversations with 
Roadside Assistance Call, Vehicle Care, Uconnect 
Care, or SiriusXM Guardian™ Customer Care, 
whether such conversations are initiated through 
the SiriusXM Guardian™ connected services in 
your vehicle, or via a landline or mobile device, and 
may share information obtained through such 
recording and monitoring in accordance with 
regulatory requirements. You acknowledge, agree 
and consent to any recording, monitoring or 
sharing of information obtained through any such 
call recordings.
Send & Go — If Equipped 
Description
The Send & Go feature allows you to search for a 
destination on your mobile device, and then send 
the route to your vehicle’s Navigation system.
How It Works
1. There are multiple ways to find a destination. 
After selecting the Location tab at the bottom 
of the App, browse through one of the 
categories provided, or type the name or 
keyword in the search box. You can also 
select categories such as “Favorites” or 
“Contact List”.
2. Select your destination from the list that  appears. Location information will then be 
displayed on the map.
From this screen, you will be able to:
View the location on a map.
See the distance from your current location.
Send the destination to the vehicle
(Send & Go).
3. Send the destination to the Uconnect  Navigation in your vehicle. You can also call 
the destination by pressing the Call button.
4. Confirm your destination in the vehicle through  a notification or in the Navigation system.
Requirements
Vehicle must have an operable LTE (voice/data) 
or 3G or 4G (data) network connection compat -
ible with your device.
Vehicle must have an active subscription that 
includes the applicable feature.
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Vehicle Finder 
Description
The Vehicle Finder feature allows you to find the 
location of your vehicle.
You can also sound the horn and flash the lights to 
make finding your vehicle even easier.
How It Works
Select the Vehicle Finder function within the 
Mobile App and select the Location tab at the 
bottom of the App. Then, press the Vehicle icon to 
find your vehicle.
Requirements
Vehicle must be properly equipped with the 
Uconnect system.
Vehicle must have an operable LTE (voice/data) 
or 3G or 4G (data) network connection compat -
ible with your device.
Vehicle must have an active subscription that 
includes the applicable feature.
Vehicle ignition must have been turned on 
within 14 days.
4G Wi-Fi Hotspot — If Equipped 
Description
4G Wi-Fi Hotspot is an in-vehicle service that 
connects your device to an LTE (voice/data) or 4G 
(data) network that is ready to go wherever you are.  After you've made your purchase, turn on your 
device’s Wi-Fi and connect your devices. 
Enables all your passengers to be simultane
-
ously connected to the web.
Connect several devices at one time.
Any Wi-Fi-enabled device — such as a laptop or 
any other portable-enabled media — can 
connect over your private in-vehicle network.
A high-speed, secured connection lets anyone 
on your private network access the Web — great 
for working and relaxing.
Create A 4G Wi-Fi Hotspot For Use In Your Vehicle How It Works
The 4G Wi-Fi Hotspot feature provides 
the vehicle passengers with an internet 
access hotspot in the vehicle, using the radio as an 
access point. The hotspot will allow Wi-Fi-enabled 
in-vehicle devices (such as a laptop or any other  portable-enabled media device) to wirelessly 
connect to the internet. Uconnect offers a 
complimentary 3-month trial period that includes 
1GB of total data. The trial can be activated any 
time within the first year of new vehicle ownership.
Use one of these three ways to purchase a 
subscription to the 4G Wi-Fi Hotspot:
1. From your vehicle’s touchscreen, select the 
4G Wi-Fi Hotspot App, and press the How To 
Purchase button and follow the instructions.
2. Log onto your Owner’s Site and click the link to  the AT&T portal to get set up.
3. For existing Connected Car customers:  Push 
the ASSIST button to be routed to an AT&T 
Customer Care agent who will assist you.
Once the 4G Wi-Fi Hotspot is purchased, you can 
change its name and the password by selecting the 
Wi-Fi Hotspot App and pressing the Setup Wi-Fi 
Hotspot button. You can also view the connected 
devices from the app screen by pressing the View 
Connected Devices button.
NOTE:A SiriusXM Guardian™ subscription is not required 
in order to purchase and use the 4G Wi-Fi Hotspot.
WARNING!
The driver should NEVER use the 4G Wi-Fi 
Hotspot while driving the vehicle as doing so 
may result in an accident involving serious injury 
or death.
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Stolen Vehicle Assistance — If Equipped
Description
If your vehicle is stolen, the SiriusXM Guardian™ 
Customer Care agent may be able to locate the 
stolen vehicle and work with law enforcement to 
help recover it.
How It Works 
1. If your vehicle is stolen, contact local law  enforcement as soon as possible. They will 
work with you to file a stolen vehicle report.
2. Next, inform SiriusXM Guardian™ Customer  Care that your vehicle has been stolen.
The SiriusXM Guardian™ Customer Care Agent 
will ask for the stolen vehicle report number 
(as issued by your local law enforcement). If 
you have downloaded the Mobile App, you can 
push the Settings menu button on your device,  select “Help”, and then select “SiriusXM 
Guardian™ Customer Care” to make the call.
3. SiriusXM Guardian™ Customer Care will  authenticate that you are the owner of the 
vehicle and contact the law enforcement with 
whom you filed the stolen vehicle report.
4. SiriusXM Guardian™ Customer Care will work  with your local law enforcement to locate the 
vehicle. You will be contacted by law 
enforcement if your vehicle is recovered. While 
the investigation is ongoing, you should also 
contact your insurance company to inform it of 
the situation.
Requirements 
Vehicle must be properly equipped with the 
Uconnect system.
Vehicle must have an operable LTE (voice/data) 
or 3G or 4G (data) network connection compat -
ible with your device.
Vehicle must be registered with SiriusXM 
Guardian™ and have an active subscription that 
includes the applicable feature.
NOTE:Not all features of SiriusXM Guardian™ are 
available everywhere at all times, particularly in 
remote or enclosed areas.
Monthly Vehicle Health Report — 
If Equipped
Description
Monthly Vehicle Health Report is a Uconnect 
service through which a summary of the 
performance of your vehicle’s key systems will be 
sent to you every month so you can stay on top of 
your vehicle’s maintenance needs. This is provided 
as a convenience to you and does not substitute 
for regular maintenance to your vehicle.
In order to provide the Monthly Vehicle Health 
Report, the Uconnect system in your vehicle may 
collect and transmit vehicle data to SiriusXM 
Guardian™ and to FCA, such as your vehicle’s 
health and performance, your vehicle’s location, 
your utilization of the features in your vehicle, and 
other data.
This data collection and transmission begins when 
you enroll in SiriusXM Guardian™ and will continue 
even if you cancel your SiriusXM Guardian™ 
subscription unless you call SiriusXM Guardian™ 
Customer Care and tell them to deactivate your 
Uconnect Services.
Please see the Uconnect Privacy Policy for more 
information, located at 
www.driveuconnect.com/
connectedservices/privacy.html (US Residents) 
or www.driveuconnect.ca (Canadian Residents).
WARNING!
Always drive safely with your hands on the 
steering wheel and obey all applicable laws. You 
have full responsibility and assume all risks 
related to the use of the features and 
applications in this vehicle. Only use the 
features and applications in this vehicle when it 
is safe to do so. Failure to comply may result in 
an accident involving in serious injury or death.
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For more information on SiriusXM Guardian™ 
private policy, see 
https://siriusxmcvs.com/
privacy-policy.
Vehicle Health Alert —If Equipped
Description
Your vehicle will send you an email alert if it senses 
a problem with one of your vehicle’s key systems. 
For further information, go to your Owner’s 
website.
NOTE:Vehicle Health Alert emails require you to register 
and activate services. During this process you will 
be asked to provide an email address to which the 
reports will be sent.
In-Vehicle Notifications — If Equipped 
Description
Your vehicle will send you notifications to remind 
you when services are needed, or to alert you of 
other important information, such as recall 
notices. When you receive a notification through 
your touchscreen, press OK to dismiss the 
message, or press Call Care to speak with a 
SiriusXM Guardian™ Customer Care agent.
NOTE:Pressing “OK” or the X button on the pop-up screen 
will dismiss or close the pop-up, and the In-Vehicle 
Messages mailbox will display. In the Mailbox, you 
can reopen messages or delete messages.
Amazon Alexa Skill — If Equipped
Enjoy the convenience of using your voice to 
command your vehicle with Amazon Alexa!
With Amazon Alexa, you can connect to your 
vehicle and remotely access key services and 
features.
If your vehicle is equipped with Uconnect 
Navigation, you can send a destination directly to 
your vehicle using Alexa.
If you need assistance, you can always ask Alexa 
for help, or complete a list of commands by saying: 
“Alexa, ask <brand name> for help with my car.”
Here are a few of the many questions you can ask 
Alexa:
“Alexa, ask <vehicle brand> to start my <vehicle 
name> with your Voice Code .”
“Alexa, ask <vehicle brand> to lock my <vehicle 
name> with your Voice Code.”
“Alexa, ask <vehicle brand> to send 1000 
Chrysler Drive, Auburn Hills, Michigan to my 
<vehicle name>.”
“Alexa, ask <vehicle brand> what is the fuel 
level of my <vehicle name>.”
An active subscription to SiriusXM Guardian™ is 
required. To use Amazon Alexa, first, register for 
SiriusXM Guardian™  Ú page 284. Next, link the Uconnect system on your vehicle to 
Amazon Alexa:
1. Download the Amazon Alexa app on your 
mobile device (Apple® or Android™).
2. Once in the app, tap MENU and go to SKILLS.
3. Search for <vehicle brand> skill, then tap  Enable.
4. Tap SAVE SETTINGS when prompted.
5. Link the vehicle brand name to the <vehicle  brand> Skill by tapping LINK ACCOUNT.
6. Log in using your Owner Account credentials.  This will be the same user name and password 
you used when registering for SiriusXM 
Guardian™ connected services. There will be 
additional settings to confirm on the following 
screen.
7. AUTHORIZE the account to return to the  <vehicle brand> Skill.
You can now begin using the <vehicle brand> Skill 
on Alexa!
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Google Assistant — If Equipped
With the Google Assistant, you can get help and 
keep tabs on your car. Google Assistant is available 
across your devices, including Android™ phones, 
iPhone® devices, or voice-activated speakers, like 
Google Home. If you need assistance, ask Google 
for help, or for a complete list of commands by 
saying: “Hey Google, ask <brand name> for help 
with my car.”
Here are a few examples of commands:
“Hey Google, ask <vehicle brand> to start my 
<vehicle name> with your Voice Code.”
“Hey Google, ask <vehicle brand> to lock my 
<vehicle name> with your Voice Code.”
“Hey Google, ask <vehicle brand> to send 1000 
Chrysler Drive, Auburn Hills, Michigan to my 
<vehicle name>.”
“Hey Google, ask <vehicle brand> what is the 
fuel level of my <vehicle name>.”
To link your Uconnect account with Google 
Assistant, follow these steps:
1. Download and install the Google Assistant  app on your smart phone from the App 
Store® or Google Play.
2. After installation, log in to the Google Assistant  app with your Gmail ID. Verify your account by 
pressing the icon in the upper right-hand 
corner. 3. Press the Discover button in the bottom left 
corner of the screen. Enter the vehicle brand 
name.
4. A prompt will appear to link your Uconnect  account. Press “Link Uconnect to Google”.
5. Press “Sign In” and enter the email address  and password you created when you activated 
SiriusXM Guardian™. There will be additional 
settings to confirm on the following screen.
6. Lastly, press “Authorize” to complete the  linking process.
Now, you can ask Google Assistant to help you:
Remotely start the engine, or cancel a remote 
start
Send a destination to your vehicle’s built-in 
Uconnect Navigation system
Monitor vehicle vitals, such as tire pressure, fuel 
level and oil life
And more!
Family Drive Alerts — If Equipped 
Description
Family Drive Alerts help promote safer driving and 
give you peace of mind when your loved ones are 
out on the road. You can set boundary limits, 
monitor driving speed, and pinpoint your vehicle’s 
location any time, any place. Use the Mobile App to 
set alerts:
Boundary Alert
Receive a notification the moment your vehicle 
is driven either out of or into a geographic 
boundary that you set.
Curfew Alert
Receive a notification when your car is being 
driven outside of the curfew time.
Speed Alert
Receive a notification whenever your car 
exceeds a speed limit you set.
Valet Alert
Receive a notification if and when your vehicle is 
driven outside a quarter-mile radius of a valet 
drop-off zone.
SmartWatch Integration — If Equipped 
Description
SmartWatch Integration puts the Mobile App right 
on your Apple® Watch or Android™ Wear. To get 
started, follow these steps:
1. Download the Mobile App from the App  Store® or Google Play.
2. Log onto the app from your smartphone using  the username and password you created when 
you first set up your account.
3. Make sure your watch and smartphone are  connected through Bluetooth®.
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4. The Mobile App should appear on your  SmartWatch.
Once the app is downloaded on your SmartWatch, 
you can enjoy these features:
Lock or unlock your vehicle by tapping the 
remote lock button in the app and entering your 
security PIN.
Remote start or stop your vehicle.
View important vehicle stats, such as fuel level, 
vehicle location, tire pressure warning, and 
more.
For help, refer to the Uconnect YouTube channel 
for SmartWatch Integration.
Market — If Equipped
With Market, you can enjoy seamless and secure 
transactions from the comfort of your vehicle. 
Make restaurant reservations, place food orders, 
or pay for other goods and services right from the 
vehicle’s touchscreen.
To get started with Market on the touchscreen:
1. Press the Market button in the Mobile App  drawer.
2. Press “Get Started”.
3. Press “Text Me A Link” and enter your phone  number to receive a text message with 
instructions on how to set up Market.
NOTE:If the text message does not come through, press 
the Resend Text button. It might take a minute to 
receive the text message.
4. Once you receive the text message, press the link provided. You will be directed to a sign-in 
screen. Enter your email and password. You 
will then be able to use Market.
5. If you do not have an account, press “Register  Now” to create one.
6. Accept the Market Terms of Service.
7. Enter your credit card information, and press  “Next”.
8. Enter your phone number, and press “Next”.
9. The system will verify the phone number. Once  verified, Market will be available to use. Press 
the OK button.
From the online portal, 
https://
market.mopar.com/home, you can link loyalty 
accounts and start receiving benefits from them 
while still using Market and view your purchase 
history.
MANAGE MY SIRIUSXM GUARDIAN™ 
A
CCOUNT
To manage your SiriusXM Guardian™ account, 
press the ASSIST button in your vehicle, or call 
SiriusXM Guardian™ Customer Care.
NOTE:It is recommended, when selling your vehicle, or 
turning in your lease, to call SiriusXM Guardian™ 
Care to remove your personal data.
CONNECTED SERVICES FAQS 
For additional information about SiriusXM 
Guardian™, active subscribers can push the 
ASSIST button (if equipped) and then select 
SiriusXM Guardian™ Call on your in-vehicle 
touchscreen to contact SiriusXM Guardian™. Your 
call will be directed to a SiriusXM Guardian™ agent 
or held in a queue until an agent is available. If you 
do not have an active subscription, push the 
ASSIST button and press the Activate button on the 
touchscreen to activate services.5
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CONNECTED SERVICES SOS FAQS — IF 
E
QUIPPED 
1.
 What happens if I accidentally push the SOS 
Call button on the mirror or overhead console?
  
You have 10 seconds after pushing the SOS 
Call button to cancel the call. To cancel the 
call, either push the SOS Call button again, or 
press the Cancel button on the in-vehicle 
touchscreen.
2. What type of information is sent when I use the 
SOS Call button from my vehicle?  Certain 
vehicle information, such as make and model, 
is transmitted along with the last known GPS 
location.
3. When could I use the SOS Call button?  You can 
use the SOS Call button to make a call if you or 
someone else needs emergency assistance.
CONNECTED SERVICES REMOTE DOOR 
L
OCK/UNLOCK FAQS 
1.
 How long does it take to unlock or lock the 
door?
  Depending on various conditions, it can 
take up to three minutes or more for the 
request to get to your vehicle.
 2.
Which is faster, my key fob or the Mobile App?  
Your key fob will lock/unlock the door more 
quickly, however its range is limited and your 
Mobile App comes in handy for these and 
other situations.
3. Will my vehicle be safe if I lose my device?  
People sometimes lose their mobile devices, 
which is why security measures have been 
engineered into the Mobile App. Asking for 
your username, password and SiriusXM 
Guardian™ Security PIN are required for the 
activation of Remote services through your 
mobile device. It is your responsibility to 
protect your passwords and PINs.
4. Why can’t all mobile devices use the Mobile 
App?  The Mobile App is compatible with most 
devices with the Apple® and Android™ 
operating systems. The capabilities of these 
devices allow us to remotely command your 
vehicle. Other operating systems may be 
supported in the future.
5. Why is the Mobile App running slow?  The 
Mobile App relies on a mobile network 
connection from your device to send 
commands to your vehicle which must have an 
operable LTE (voice/data) or 3G, 4G (data), or 
5G (data) network connection. If either your 
device or your vehicle is in an area with below 
average coverage, it may take longer to log in 
and send commands.
CONNECTED SERVICES ROADSIDE 
A
SSISTANCE FAQS 
1.
 What is the phone number for roadside 
assistance call?  The phone number is:
US: 1-800-521-2779
Canada: 1-800-363-4869
2. If I am subscribed to SiriusXM Guardian™, 
does it cover towing or other expenses 
incurred by using roadside assistance?  No, 
however your new vehicle may include 
Roadside Assistance Call services.
CONNECTED SERVICES SEND & GO 
FAQ
S — IF EQUIPPED 
1.
 How long does it take to send the route and 
destination to my vehicle?
  Depending on 
various conditions, it can take up to three 
minutes for the request to get through to your 
vehicle.
2. Can I cancel a route I sent to my vehicle?  Yes, 
once you enter your vehicle, and start the 
engine, the pop-up message stating that you 
have a new route will appear. There is an exit 
button on the pop-up that will cancel the route 
if selected.
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