suspension RAM 1500 2023 Owner's Manual

186STARTING AND OPERATING
RECREATIONAL TOWING (BEHIND MOTORHOME)
TOWING THIS VEHICLE BEHIND ANOTHER VEHICLE
NOTE:
When towing your vehicle, always follow applicable
state and provincial laws. Contact state and provincial
Highway Safety offices for additional details.
 Vehicles equipped with Active-Level Four Corner Air
Suspension must be placed in Transport mode before
tying them down (from the body) on a trailer or flatbed
truck
Úpage 134. If the vehicle cannot be placed in
Transport mode (for example, engine will not run),
tie-downs must be fastened to the axles (not to the
body). Failure to follow these instructions may cause
fault codes to be set and/or cause loss of proper
tie-down tension.
RECREATIONAL TOWING — TWO-WHEEL
D
RIVE MODELS
DO NOT flat tow this vehicle. Damage to the drivetrain will
result.
Recreational towing (for two-wheel drive models) is
allowed ONLY if the rear wheels are OFF the ground.
This may be accomplished using a tow dolly or vehicle
trailer. If using a tow dolly, follow this procedure:
NOTE:If vehicle is equipped with air suspension, ensure the
vehicle is set to Normal Ride Height.

1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's instructions.

2. Drive the rear wheels onto the tow dolly. 3. Apply the parking brake. Place the transmission
in PARK.
4. Properly secure the rear wheels to the dolly, following the dolly manufacturer's instructions.
5. Turn the ignition OFF.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the straight
position.
Towing Condition Wheels OFF The Ground Two-Wheel Drive Models Four-Wheel Drive Models
Flat TowNONENOT ALLOWED See Instructions
 Transmission in PARK
 Transfer case in N (Neutral)
 Tow in forward direction
Dolly Tow Front
NOT ALLOWED NOT ALLOWED
Rear OK NOT ALLOWED
On Trailer ALLOK OK
CAUTION!
Towing with the rear wheels on the ground will cause
severe transmission damage. Damage from improper
towing is not covered under the New Vehicle Limited
Warranty.

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STARTING AND OPERATING187
(Continued)
RECREATIONAL TOWING —
F
OUR-WHEEL DRIVE MODELS
NOTE:The transfer case must be shifted into N (Neutral) for
recreational towing. The transmission must be shifted into
PARK for recreational towing. Refer to the following for the
proper transfer case N (Neutral) shifting procedure for
your vehicle.
Shifting Into N (Neutral)
Use the following procedure to prepare your vehicle for
recreational towing.
1. Bring the vehicle to a complete stop on level ground,
with the engine running. Apply the parking brake.

2. Press and hold the brake pedal.
3. Shift the transmission to NEUTRAL. The driver's door must be closed (or the driver's seat belt buckled) so
that the transmission will remain in NEUTRAL when
the brake pedal is released.
NOTE:If vehicle is equipped with air suspension, ensure the
vehicle is set to Normal Ride Height.
4. Using a ballpoint pen or similar object, push and hold the recessed transfer case N (Neutral) button (at the
center of the transfer case switches). The N (Neutral)
indicator light will illuminate, and remain lit, when the
shift to N (Neutral) is complete. After the shift is
completed and the N (Neutral) light stays on, release
the N (Neutral) button.
CAUTION!
DO NOT dolly tow any 4WD vehicle. Towing with only
one set of wheels on the ground (front or rear) will
cause severe transmission and/or transfer case
damage. Tow with all four wheels either ON the
ground, or OFF the ground (using a vehicle trailer).
 Tow only in the forward direction. Towing this vehicle
backwards can cause severe damage to the transfer
case.
 Before recreational towing, the transfer case must
be in N (Neutral). To be certain the transfer case is
fully in N (Neutral), perform the procedure outlined
under “Shifting Into N (Neutral)”. Internal transmis -
sion damage will result, if the transfer case is not in
N (Neutral) during towing.
 The transmission must be in PARK for recreational
towing.
 Ensure that the Electric Park Brake is released, and
remains released, while being towed.
Towing this vehicle in violation of the above require -
ments can cause severe transmission and/or
transfer case damage. Damage from improper
towing is not covered under the New Vehicle Limited
Warranty.
 Do not disconnect the rear driveshaft because fluid
will leak from the transfer case, causing damage to
internal parts.
 Do not use a fascia/bumper-mounted clamp-on tow
bar on your vehicle. The fascia/bumper face bar will
be damaged.
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the N
(Neutral) position without first fully engaging the
parking brake. The transfer case N (Neutral) position
disengages both the front and rear driveshafts from the
powertrain and will allow the vehicle to roll, even if the
transmission is in PARK. The parking brake should
always be applied when the driver is not in the vehicle.
CAUTION!CAUTION!
It is necessary to follow these steps to be certain that
the transfer case is fully in N (Neutral) before
recreational towing to prevent damage to internal parts.
4

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188STARTING AND OPERATING
5. Release the parking brake.
6. Shift the transmission into REVERSE.
7. Release the brake pedal for five seconds and ensure
that there is no vehicle movement.
8. Repeat steps 6 and 7 with the transmission in DRIVE.
9. Shift the transmission to NEUTRAL. Apply the parking brake. Turn off the engine. For vehicles with Keyless
Enter ‘n Go™, push and hold the ENGINE START/
STOP button until the engine shuts off. The
transmission will automatically select PARK when the
engine is turned off.
10. Turn the ignition off.
11. Attach the vehicle to the tow vehicle using a suitable tow bar.
12. Turn the ignition to the ON/RUN mode, but do not start the engine.
13. Release the parking brake.
14. Turn the ignition OFF.NOTE:
 Steps 2 and 3 are requirements that must be met
before pushing the N (Neutral) button, and must
continue to be met until the shift has been completed.
If any of these requirements are not met before
pushing the N (Neutral) button or are no longer met
during the shift, the N (Neutral) indicator light will flash
continuously until all requirements are met or until the
N (Neutral) button is released.
 The ignition must be in the ON/RUN mode for a shift to
take place and for the position indicator lights to be
operable. If the ignition is not in the ON/RUN mode, the
shift will not take place and no position indicator lights
will be on or flashing.
 A flashing N (Neutral) position indicator light indicates
that shift requirements have not been met.
 If the vehicle is equipped with air suspension, the
engine should be started and left running for a
minimum of 60 seconds (with all the doors closed) at
least once every 24 hours. This process allows the air
suspension to adjust the vehicle’s ride height to
compensate for temperature effects.
Shifting Out Of N (Neutral)
Use the following procedure to prepare your vehicle for
normal usage:

1. Bring the vehicle to a complete stop, leaving it
connected to the tow vehicle.

2. Press and hold the brake pedal.
3. Start the engine. Apply the parking brake. Shift the transmission into NEUTRAL.
4. Using a ballpoint pen or similar object, push and hold the recessed transfer case N (Neutral) button
(at the center of the transfer case switches).
5. When the N (Neutral) indicator light turns off, release the N (Neutral) button.
6. Turn the engine off. The transmission will automat -
ically select PARK when the engine is turned off.
7. Release the brake pedal.

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190STARTING AND OPERATING
OFF-ROAD DRIVING TIPS
Care should be taken when attempting to climb steep hills
or driving diagonally across a hill or slope. If natural
obstacles force you to travel diagonally up or down a hill,
choose a mild angle and keep as little side tilt as possible.
Keep the vehicle moving and make turns slowly and
cautiously.
If you must back down a hill, back straight down using
REVERSE gear. Never back down in NEUTRAL or diagonally
across the hill.
When driving over sand, mud, and other soft terrain, shift
to low gear and drive steadily. Apply the accelerator slowly
to avoid spinning the wheels.
Do not reduce the tire pressures for this type of driving.
After Driving Off-Road
Off-road operation puts more stress on your vehicle than
does most on-road driving. After going off-road, it is always
a good idea to check for damage. That way you can get any
problems taken care of right away and have your vehicle
ready when you need it.
Completely inspect the underbody of your vehicle.
Check tires, body structure, steering, suspension, and
exhaust system for damage.
 Inspect the radiator for mud and debris and clean as
required. 
Check threaded fasteners for looseness, particularly
on the chassis, drivetrain components, steering, and
suspension. Retighten them, if required, and torque to
the values specified in the Service Manual.
 Check for accumulations of plants or brush. These
things could be a fire hazard. They might hide damage
to fuel lines, brake hoses, axle pinion seals, and
propeller shafts.
 After extended operation in mud, sand, water, or
similar dirty conditions, have the radiator, fan, brake
rotors, wheels, brake linings, and axle yokes inspected
and cleaned as soon as possible.
 If you experience unusual vibration after driving in
mud, slush or similar conditions, check the wheels for
impacted material. Impacted material can cause a
wheel imbalance and freeing the wheels of it will
correct the situation.
CAUTION!
Always check the depth of the standing water before
driving through it. Never drive through standing
water that is deeper than the bottom of the tire rims
mounted on the vehicle.
 Determine the condition of the road or the path that
is under water and if there are any obstacles in the
way before driving through the standing water.
 Do not exceed 5 mph (8 km/h) when driving through
standing water. This will minimize wave effects.
 Driving through standing water may cause damage
to your vehicle’s drivetrain components. Always
inspect your vehicle’s fluids (i.e., engine oil, transmis -
sion, axle, etc.) for signs of contamination (i.e., fluid
that is milky or foamy in appearance) after driving
through standing water. Do not continue to operate
the vehicle if any fluid appears contaminated, as this
may result in further damage. Such damage is not
covered by the New Vehicle Limited Warranty.
 Getting water inside your vehicle’s engine can cause
it to lock up and stall out, and cause serious internal
damage to the engine. Such damage is not covered
by the New Vehicle Limited Warranty.
WARNING!
Abrasive material in any part of the brakes may cause
excessive wear or unpredictable braking. You might not
have full braking power when you need it to prevent a
collision. If you have been operating your vehicle in dirty
conditions, get your brakes checked and cleaned as
necessary.

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MULTIMEDIA209
Suspension/Air Suspension
Headlight Off Delay This setting will allow you to set the amount of time it takes for the headlights to shut off
after the vehicle is turned off. The available settings are “0 sec”, “30 sec”, “60 sec”, and
“90 sec”.
Setting Name
Description
When the Suspension/Air Suspension button is pressed on the touchscreen, the system will display settings related to the vehicle’s air suspension.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting NameDescription
Sound Horn With Remote Lower This setting will sound the horn when the Lower button is pressed on the key fob.
Flash Lights With Remote Lower This setting will flash the lights when the Lower button is pressed on the key fob.
Display Suspension Messages This setting will display suspension messages in the Instrument Cluster Display. The “All”
setting will display all available messages. The “Warnings Only” setting will only display
warning messages.
Aero Mode This setting will automatically adjust the vehicle ride height depending on the
vehicle speed.
Tire Jack Mode This setting will disable the Air Suspension system to assist in changing a spare tire.
Transport Mode This setting will lower the vehicle to Entry/Exit height and then disable the Air Suspension
system for flat towing.5

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210MULTIMEDIA
AUX Switches
Wheel Alignment Mode This setting must be activated before performing a wheel alignment, which will move the
vehicle to normal ride height and then disable the Air Suspension system. Contact an
authorized dealer for further information.
Four Corner Air Suspension Modes There are three air suspension modes designed to protect the system in unique
situations. Tire Jack Mode is selected to assist in changing a spare tire. Transport Mode
is selected to assist when the vehicle is being flat bed towed. Wheel Alignment Mode is
selected before performing a wheel alignment. Contact an authorized dealer for further
information.
Setting Name
Description
When the AUX Switches button is pressed on the touchscreen, the system displays the options related to the six vehicle AUX switches.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting NameDescription
AUX 1-6 This setting will adjust the type and power source for the six vehicle AUX switches.
There are two types: “Latching” and “Momentary”. The power source for the AUX switches
can either be set to run off the “Battery” or from the “Ignition”. In addition to setting the
type and power source, you can set if the vehicle will recall the previous state at which
the AUX switches were set. The Recalled Last State setting can be set to “On” or “Off”.
Last state conditions are met only if the type is set to Latching and the power source is
set to Ignition.

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MULTIMEDIA261
SUSPENSION — IF EQUIPPED
The Suspension page displays the current status of the
vehicle’s suspension system and the current ride height of
the vehicle. The Suspension page will also indicate when
the vehicle’s height changes.

Suspension Menu

FORWARD FACING CAMERA —
I
F EQUIPPED
Your vehicle may be equipped with a Forward Facing
Camera that allows you to see an on-screen image of the
front view of your vehicle. The image will be displayed on
the touchscreen along with a caution note “Check Entire
Surroundings” across the top of the screen.
To activate, press the Forward Facing Camera button on
the touchscreen.
5

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264SAFETY
Electronic Roll Mitigation (ERM)
The ERM system anticipates the potential for wheel lift by
monitoring the driver’s steering wheel input and the speed
of the vehicle. When ERM determines that the rate of
change of the steering wheel angle and vehicle’s speed
are sufficient to potentially cause wheel lift, it then applies
the appropriate brake and may also reduce engine power
to lessen the chance that wheel lift will occur. ERM can
only reduce the chance of wheel lift occurring during
severe or evasive driving maneuvers; it cannot prevent
wheel lift due to other factors, such as road conditions,
leaving the roadway, striking objects or other vehicles.
Electronic Stability Control (ESC)
ESC enhances directional control and stability of the
vehicle under various driving conditions. ESC corrects for
oversteering or understeering of the vehicle by applying
the brake of the appropriate wheel(s) to counteract these
conditions. Engine power may also be reduced to help the
vehicle maintain the desired path.
Oversteer — when the vehicle is turning more than
appropriate for the steering wheel position.
 Understeer — when the vehicle is turning less than
appropriate for the steering wheel position.
ESC uses sensors in the vehicle to determine the vehicle
path intended by the driver and compares it to the actual
path of the vehicle. When the actual path does not match
the intended path, ESC applies the brake of the
appropriate wheel to assist in counteracting the oversteer
or understeer condition.
The ESC Activation/Malfunction Indicator Light located in
the instrument cluster will start to flash as soon as the ESC
system becomes active. The ESC Activation/Malfunction
Indicator Light also flashes when the TCS is active. If the
ESC Activation/Malfunction Indicator Light begins to flash
during acceleration, ease up on the accelerator and apply
as little throttle as possible. Be sure to adapt your speed
and driving to the prevailing road conditions.
WARNING!
Many factors, such as vehicle loading, road conditions
and driving conditions, influence the chance that wheel
lift or rollover may occur. ERM cannot prevent all wheel
lift or rollovers, especially those that involve leaving the
roadway or striking objects or other vehicles. The
capabilities of an ERM-equipped vehicle must never be
exploited in a reckless or dangerous manner which
could jeopardize the user's safety or the safety of
others.
WARNING!
 Electronic Stability Control (ESC) cannot prevent the
natural laws of physics from acting on the vehicle,
nor can it increase the traction afforded by prevailing
road conditions. ESC cannot prevent accidents,
including those resulting from excessive speed in
turns, driving on very slippery surfaces, or hydro -
planing. ESC also cannot prevent accidents resulting
from loss of vehicle control due to inappropriate
driver input for the conditions. Only a safe, attentive,
and skillful driver can prevent accidents. The capabil -
ities of an ESC equipped vehicle must never be
exploited in a reckless or dangerous manner which
could jeopardize the user’s safety or the safety of
others.
 Vehicle modifications, or failure to properly maintain
your vehicle, may change the handling characteris -
tics of your vehicle, and may negatively affect the
performance of the ESC system. Changes to the
steering system, suspension, braking system, tire
type and size or wheel size may adversely affect ESC
performance. Improperly inflated and unevenly worn
tires may also degrade ESC performance. Any vehicle
modification or poor vehicle maintenance that
reduces the effectiveness of the ESC system can
increase the risk of loss of vehicle control, vehicle
rollover, personal injury and death.

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IN CASE OF EMERGENCY317
NOTE:
Your vehicle may be transmitting data as authorized by
the subscriber.
 Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and GPS signal
reception, which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/data) or 4G
(data) network connection and a GPS signal is required
for the SOS Call system to function properly.
NOTE:Changes or modifications not expressly approved by the
party responsible for compliance could void the user's
authority to operate the equipment.
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that your
vehicle’s airbags deploy. Please refer to your provided
radio supplement for complete information.
JACKING AND TIRE CHANGING
Use this QR code to access your digital
experience. NOTE:
If your vehicle is equipped with an air suspension system,
there is a feature which allows the automatic leveling to be
disabled to assist with changing a tire. This feature can be
activated through the Uconnect system
Úpage 209.
PREPARATIONS FOR JACKING
NOTE:If your vehicle is equipped with Air Suspension, you will
need to enable Tire Jack Mode in the Uconnect system
before changing the tire
Úpage 134.

1. Park on a firm, level surface. Avoid ice or slippery areas.

2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake.
4. Shift the transmission into PARK (P).
5. Turn the ignition OFF.
WARNING!
 Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the
road to avoid the danger of being hit when operating
the jack or changing the wheel.
 Being under a jacked-up vehicle is dangerous. The
vehicle could slip off the jack and fall on you. You
could be crushed. Never put any part of your body
under a vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service center
where it can be raised on a lift.
 Never start or run the engine while the vehicle is on
a jack.
 The jack is designed to be used as a tool for changing
tires only. The jack should not be used to lift the
vehicle for service purposes. The vehicle should be
jacked on a firm level surface only. Avoid ice or slip -
pery areas.
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the
road to avoid being hit when operating the jack or
changing the wheel.
7

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330IN CASE OF EMERGENCY
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
If the transmission and drivetrain are operable, disabled vehicles may also be towed as described on
Úpage 186.
NOTE:Vehicles equipped with the Active-Level Four Corner Air Suspension System must be placed in Transport mode, before tying them down (from the body) on a trailer or flatbed truck Úpage 134. If the vehicle cannot be placed in Transport mode (for example, engine will not run), tie-downs must be fastened to the axles (not to the body). Failure to follow these
instructions may cause fault codes to be set and/or cause loss of proper tie-down tension.
Towing Condition Wheels OFF The Ground Two-Wheel Drive Models Four-Wheel Drive Models
Flat TowNONENOT ALLOWED See Instructions
 Transmission in PARK
 Transfer case in N (Neutral)
 Tow in forward direction
Dolly Tow Front
NOT ALLOWED NOT ALLOWED
Rear OK NOT ALLOWED
On Trailer ALLOK OK

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