transmission service Ram 2500 2017 User Guide

WARNING!(Continued)
•Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave a
vehicle equipped with Keyless Enter-N-Go in the
ACC or ON/RUN mode. A child could operate power
windows, other controls, or move the vehicle.
• Be sure the parking brake is fully disengaged before
driving; failure to do so can lead to brake failure and
a collision.
• Always fully apply the parking brake when leaving
your vehicle or it may roll and cause damage or
injury. Also, be certain to leave the transmission in
PARK. Failure to do so may cause the vehicle to roll
and cause damage or injury.
CAUTION!
If the Brake System Warning Light remains on with the
parking brake released, a brake system malfunction is
indicated. Have the brake system serviced by an au-
thorized dealer immediately.
BRAKE SYSTEM
If power assist is lost for any reason (for example, repeated
brake applications with the engine off), the brakes will still
function. However, you will experience a substantial in-
crease in braking effort to stop the vehicle.
If either the front or rear hydraulic system loses normal
braking capability, the remaining system will still function
with some loss of overall braking effectiveness. This will be
evident by increased pedal travel during application,
greater pedal force required to slow or stop, and activation
of the “Brake Warning Light” and the “ABS Warning
Light” (if equipped) during brake use.
Hydraulic Brake Assist — 2500/3500 Models Only
(Except Power Wagon)
The brake system power assist is provided by a hydro-
boost unit which shares fluid with the power steering
system. You may experience some clicking or hissing
noises from the hydro-boost system during hard braking
conditions.
NOTE: Under cold temperatures, pedal effort will be
higher than normal until the power steering fluid reaches
operating temperature.
494 STARTING AND OPERATING

Jack Instructions (1500 Series)
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
•Always park on a firm, level surface as far from the
edge of the roadway as possible before raising the
vehicle.
• Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the wheel to be
raised.
• Set the parking brake firmly and set an automatic
transmission in PARK; a manual transmission in
REVERSE.
• Never start or run the engine with the vehicle on a
jack.
• Do not let anyone sit in the vehicle when it is on a
jack.
• Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
• Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
(Continued)
WARNING! (Continued)
•If working on or near a roadway, be extremely
careful of motor traffic.
• To assure that spare tires, flat or inflated, are securely
stowed, spares must be stowed with the valve stem
facing the ground.
Jack Warning Label
6
WHAT TO DO IN EMERGENCIES 591

Preparations
1. Park the vehicle on a firm, level surface. Avoid ice orslippery areas.
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic, pull far enough off the
road to avoid the danger of being hit when operating
the jack or changing the wheel.
2. Turn on the Hazard Warning flasher.
3. Apply the parking brake.
4. Place the gear selector into PARK. On four-wheel drive vehicles, shift the transfer case to the 4L position.
5. Turn the ignition OFF.
Block both the front and rear of the wheel diagonally
opposite the jacking position. For example, if the right front
wheel is being changed, block the left rear wheel. NOTE:Passengers should not remain in the
vehicle when the vehicle is being jacked.
Jack Instructions (2500, 3500 Series)
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
• Always park on a firm, level surface as far from the
edge of the roadway as possible before raising the
vehicle.
• Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the wheel to be
raised.
• Set the parking brake firmly and set an automatic
transmission in PARK; a manual transmission in
REVERSE.
• Never start or run the engine with the vehicle on a
jack.
• Do not let anyone sit in the vehicle when it is on a
jack.
• Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
• Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
(Continued)
6
WHAT TO DO IN EMERGENCIES 607

MAINTAINING YOUR VEHICLE
CONTENTS
ENGINE COMPARTMENT — 3.6L ...........633
 ENGINE COMPARTMENT — 5.7L ...........634
 ENGINE COMPARTMENT — 6.4L ...........635
 ONBOARD DIAGNOSTIC SYSTEM (OBD II) . . . .636
▫ Onboard Diagnostic System (OBD II)
Cybersecurity ........................ .636
▫ Loose Fuel Filler Cap Message .............637
 EMISSIONS INSPECTION AND
MAINTENANCE PROGRAMS ..............637
 REPLACEMENT PARTS ...................639
 DEALER SERVICE ...................... .639
 MAINTENANCE PROCEDURES .............639
▫ Engine Oil .......................... .640
▫ Engine Oil Filter ...................... .642
▫ Engine Air Cleaner Filter .................643 ▫
Accessory Drive Belt Inspection ............646
▫ Maintenance-Free Battery .................648
▫ Air Conditioner Maintenance ..............649
▫ Front Driveshaft Lubrication — 2500/3500
(Four-Wheel Drive Models Only) ............655
▫ Body Lubrication ..................... .656
▫ Windshield Wiper Blades .................656
▫ Adding Washer Fluid ...................659
▫ Exhaust System ....................... .660
▫ Cooling System ....................... .662
▫ Brake System ........................ .667
▫ Rear Axle And 4x4 Front Driving
Axle Fluid Level ...................... .668
▫ Transfer Case ........................ .669
▫ Automatic

Transmission ..................669
7

CAUTION!
•The catalytic converter requires the use of unleaded
fuel only. Leaded gasoline will destroy the effective-
ness of the catalyst as an emissions control device
and may seriously reduce engine performance and
cause serious damage to the engine.
• Damage to the catalytic converter can result if your
vehicle is not kept in proper operating condition. In
the event of engine malfunction, particularly involv-
ing engine misfire or other apparent loss of perfor-
mance, have your vehicle serviced promptly. Contin-
ued operation of your vehicle with a severe
malfunction could cause the converter to overheat,
resulting in possible damage to the converter and
vehicle.
Under normal operating conditions, the catalytic converter
will not require maintenance. However, it is important to
keep the engine properly tuned to assure proper catalyst
operation and prevent possible catalyst damage.
NOTE: Intentional tampering with emissions control sys-
tems can result in civil penalties being assessed against
you. In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe and
abnormal catalyst overheating. If this occurs, stop the
vehicle, turn off the engine and allow it to cool. Service,
including a tune-up to manufacturer’s specifications,
should be obtained immediately.
To minimize the possibility of catalytic converter damage:
•
Do not shut off the engine or interrupt the ignition,
when the transmission is in gear and the vehicle is in
motion.
• Do not try to start the engine by pushing or towing the
vehicle.
• Do not idle the engine with any spark plug wires
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough idle
or malfunctioning operating conditions.
7
MAINTAINING YOUR VEHICLE 661

Lubricant Selection
Refer to “Fluids, Lubricants, And Genuine Parts” in “Main-
taining Your Vehicle” for further information.
NOTE:The presence of water in the gear lubricant will
result in corrosion and possible failure of differential
components. Operation of the vehicle in water, as may be
encountered in some off-highway types of service, will
require draining and refilling the axle to avoid damage.
Limited-Slip Differentials
1500 Model rear axles equipped with a Limited Slip
Differential require that 5 oz. (148 ml) MOPAR Limited Slip
Additive be added to the gear lubricant. Refer to “Fluids,
Lubricants, And Genuine Parts” in “Maintaining Your
Vehicle” for further information. The MOPAR Limited Slip
Additive should be added to the gear lubricant whenever
a fluid change is made to an axle equipped with a Limited
Slip Differential.
2500/3500 Model axles DO NOT REQUIREany limited
slip oil additive (friction modifiers).
NOTE: When refilling an axle with a Limited Slip Differ-
ential, (which requires a Limited Slip Additive), the Lim-
ited Slip Additive should be added before the gear lubri-
cant is added to insure proper additive fill.
Transfer Case
Drain And Refill
Refer to the “Maintenance Schedule” for the proper main-
tenance intervals.
Lubricant Selection
Refer to “Fluids, Lubricants, And Genuine Parts” in “Main-
taining Your Vehicle” for further information.
Fluid Level Check
This fluid level can be checked by removing the filler plug.
The fluid level should be to the bottom edge of the filler
plug hole with the vehicle in a level position.
Automatic Transmission
Selection Of Lubricant
It is important to use the proper transmission fluid to
ensure optimum transmission performance and life. Use
only the manufacturer ’s specified transmission fluid. Refer
to “Fluids, Lubricants, And Genuine Parts” in this section
for fluid specifications. It is important to maintain the
7
MAINTAINING YOUR VEHICLE 669

transmission fluid at the correct level using the recom-
mended fluid. No chemical flushes should be used in any
transmission; only the approved lubricant should be used.
CAUTION!
Using a transmission fluid other than the manufactur-
er ’s recommended fluid may cause deterioration in
transmission shift quality and/or torque converter
shudder, and will require more frequent fluid and
filter changes. Refer to “Fluids, Lubricants, And Genu-
ine Parts” in this section for fluid specifications.
Special Additives
The manufacturer strongly recommends against using any
special additives in the transmission. Automatic Transmis-
sion Fluid (ATF) is an engineered product and its perfor-
mance may be impaired by supplemental additives. There-
fore, do not add any fluid additives to the transmission.
The only exception to this policy is the use of special dyes
for diagnosing fluid leaks in six-speed transmissions.
Avoid using transmission sealers as they may adversely
affect seals.
CAUTION!
Do not use chemical flushes in your transmission as
the chemicals can damage your transmission compo-
nents. Such damage is not covered by the New Vehicle
Limited Warranty.
Fluid Level Check — Eight-Speed Transmission
The fluid level is preset at the factory and does not require
adjustment under normal operating conditions. Routine
fluid level checks are not required, therefore the transmis-
sion has no dipstick. Your authorized dealer can check
your transmission fluid level using special service tools.
If you notice fluid leakage or transmission malfunction, visit
your authorized dealer immediately to have the transmission
fluid level checked. Operating the vehicle with an improper
fluid level can cause severe transmission damage.
CAUTION!
If a transmission fluid leak occurs, visit your autho-
rized dealer immediately. Severe transmission damage
may occur. Your authorized dealer has the proper tools
to adjust the fluid level accurately.
670 MAINTAINING YOUR VEHICLE

NOTE:If it is necessary to check the transmission below
the operating temperature, the fluid level should be be-
tween the two “COLD” (lower) holes on the dipstick with
the fluid at 60-70°F / 16-21°C. Only use the COLD region
of the dipstick as a rough reference when setting the fluid
level after a transmission service or fluid change. Re-check
the fluid level, and adjust as required, once the transmis-
sion reaches normal operating temperature.
CAUTION!
If the fluid temperature is below 50 °F (10 °C) it may
not register on the dipstick. Do not add fluid until the
temperature is elevated enough to produce an accurate
reading. Run the engine at idle, in PARK, to warm the
fluid.
8. Reinsert the dipstick. Check for leaks. Release the park- ing brake.
NOTE: To prevent dirt and water from entering the
transmission after checking or replenishing fluid, make
sure that the dipstick cap is properly reseated. It is normal
for the dipstick cap to spring back slightly from its fully
seated position, as long as its seal remains engaged in the
dipstick tube.
Fluid And Filter Changes — Eight-Speed
Transmission
Under normal operating conditions, the fluid installed at
the factory will provide satisfactory lubrication for the life
of the vehicle.
Routine fluid and filter changes are not required. However,
change the fluid and filter if the fluid becomes contami-
nated (with water, etc.), or if the transmission is disas-
sembled for any reason.
Fluid And Filter Changes — Six Speed Transmission
Refer to the “Maintenance Schedule” for the proper main-
tenance intervals.
In addition, change the fluid and filter(s) if the fluid
becomes contaminated (with water, etc.), or if the transmis-
sion is disassembled for any reason.
Appearance Care And Protection From Corrosion
Protection Of Body And Paint From Corrosion
Vehicle body care requirements vary according to geo-
graphic locations and usage. Chemicals that make roads
passable in snow and ice and those that are sprayed on
trees and road surfaces during other seasons are highly
corrosive to the metal in your vehicle. Outside parking,
672 MAINTAINING YOUR VEHICLE

Exterior................................98
Fog........................... .142, 256, 691
Four-Wheel Drive Indicator .................417
Hazard Warning Flasher ...................580
Headlights ............................ .139
High Beam ............................ .147
High Beam/Low Beam Select ................147
Hill Descent Control Indicator ...............505
Illuminated Entry .........................21
Interior ..................... .143, 144, 145, 174
Low Fuel ............................. .254
Malfunction Indicator (Check Engine) ..........249
Park ................................. .262
Passing ............................... .147
Seat Belt Reminder ...................... .241
Security Alarm ......................... .244
Service ............................ .688, 690
Side Marker ........................... .696
Tire Pressure Monitoring (TPMS) ..........252, 535
Traction Control ........................ .503
Transfer Case .......................... .417
Turn Signal ................98, 146, 263, 690, 692
Warning (Instrument Cluster Description) . . . .244, 263
Limited-Slip Differential ..................470, 669 Loading Vehicle
........................... .549
Tires................................. .513
Load Shed Battery Saver Mode ...................... .282
Battery Saver On ........................ .282
Electrical Load Reduction ...................282
Intelligent Battery Sensor ...................282
Locks ....................................32
Automatic Door ..........................34
Child Protection ..........................34
Door ..................................32
Power Door .............................33
Low Tire Pressure System .....................535
Lubrication, Body ......................... .656
Lug

Nuts ............................... .581
Maintenance Free Battery .....................648
Maintenance Procedures ..................... .639
Maintenance Schedule ...................... .704
Malfunction Indicator Light (Check Engine) . . . .249, 637
Manual, Service ........................... .714
Manual Transmission Fluid Level Check ....................... .669
Lubricant Selection ...................... .701
10
INDEX 723

Reminder............................. .241
Untwisting Procedure ......................48
Seats ..........................118,119, 120, 125
Adjustment ......................118,119,120
Easy Entry ............................ .135
Folding Floor .......................... .202
Memory .............................. .132
Power ................................118
Rear Folding ....................... .126, 127
Reclining Rear .......................... .125
Security Alarm ......................... .19, 244
Selection Of Coolant (Antifreeze) ...............698
Sentry Key Key Programming .........................18
Sentry Key (Immobilizer) ......................17
Sentry Key Replacement ......................18
Service Assistance ......................... .710
Service Contract .......................... .712
Service Manuals .......................... .714
Settings, Personal ......................... .275
Shifting ................................ .386
Automatic Transmission .............388, 395, 405
Transfer Case .......................... .416
Transfer Case, Shifting Into Transfer Case
Neutral (N) ............................ .574Transfer Case, Shifting Out Of Transfer Case
Neutral (N)
............................ .576
Shift Lever Override ....................... .623
Signals, Turn ....................... .98, 146, 263
Siri ................................ .369, 370
Sliding Rear Window Power ............................... .201
Snow Chains (Tire Chains) ....................528
Snow Plow .............................. .568
Snow Tires .............................. .522
Spare Tire ........................ .523, 524, 525
Spark Plugs ............................. .698
Speed Control Accel/Decel ........................... .155
Cancel ............................... .155
Resume .............................. .155
Speed

Control (Cruise Control) .................154
Stabilizer/Sway Bar System ...................455
Starting .............................. .29, 381
Automatic Transmission ....................382
Cold Weather .......................... .384
Engine Fails To Start ..................... .384
Remote ................................29
Starting Procedures (Gas Engines) ...............381
10
INDEX 727