service Ram 2500 2018 Owner's Guide

Enhanced Accident Response System Reset
Procedure
In order to reset the Enhanced Accident Response System
functions after an event, the ignition switch must be
changed from ignition START or ON/RUN to ignition OFF.
Carefully check the vehicle for fuel leaks in the engine
compartment and on the ground near the engine compart-
ment and fuel tank before resetting the system and starting
the engine.
Maintaining Your Air Bag System
WARNING!
•Modifications to any part of the air bag system could
cause it to fail when you need it. You could be
injured if the air bag system is not there to protect
you. Do not modify the components or wiring, in-
cluding adding any kind of badges or stickers to the
steering wheel hub trim cover or the upper right side
of the instrument panel. Do not modify the front
bumper, vehicle body structure, or add aftermarket
side steps or running boards.
(Continued)
WARNING! (Continued)
•It is dangerous to try to repair any part of the air bag
system yourself. Be sure to tell anyone who works on
your vehicle that it has an air bag system.
• Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may
not function properly if modifications are made.
Take your vehicle to an authorized dealer for any air
bag system service. If your seat, including your trim
cover and cushion, needs to be serviced in any way
(including removal or loosening/tightening of seat
attachment bolts), take the vehicle to your authorized
dealer. Only manufacturer approved seat accessories
may be used. If it is necessary to modify the air bag
system for persons with disabilities, contact your
authorized dealer.
Event Data Recorder (EDR)
This vehicle is equipped with an event data recorder
(EDR). The main purpose of an EDR is to record, in certain
crash or near crash-like situations, such as an air bag
deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed. The
EDR is designed to record data related to vehicle dynamics
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have the system inspected at your authorized dealer as
soon as possible. After the bulb check, this light will
illuminate with a single chime when a fault with the Air
Bag System has been detected. It will stay on until the
fault is cleared. If the light comes on intermittently or
remains on while driving, have your authorized dealer
service the vehicle immediately. Refer to “Occupant
Restraint Systems” in “Safety” for further information.
Defroster
Check operation by selecting the defrost mode and place
the blower control on high speed. You should be able to
feel the air directed against the windshield. See your
authorized dealer for service if your defroster is inoper-
able.
Floor Mat Safety Information
Always use floor mats designed to fit your vehicle. Only
use a floor mat that does not interfere with the operation of
the accelerator, brake or clutch pedals. Only use a floor mat
that is securely attached using the floor mat fasteners so it
cannot slip out of position and interfere with the accelera-
tor, brake or clutch pedals or impair safe operation of your
vehicle in other ways.
WARNING!
An improperly attached, damaged, folded, or stacked
floor mat, or damaged floor mat fasteners may cause
your floor mat to interfere with the accelerator, brake,
or clutch pedals and cause a loss of vehicle control. To
prevent SERIOUS INJURY or DEATH:
•ALWAYS securely attach
your floor mat using the
floor mat fasteners. DO NOT install your floor mat
upside down or turn your floor mat over. Lightly pull
to confirm mat is secured using the floor mat fasten-
ers on a regular basis.
• ALWAYS REMOVE THE EXISTING FLOOR MAT
FROM THE VEHICLE
before installing any other
floor mat. NEVER install or stack an additional floor
mat on top of an existing floor mat.
• ONLY install floor mats designed to fit your vehicle.
NEVER install a floor mat that cannot be properly
attached and secured to your vehicle. If a floor mat
needs to be replaced, only use a FCA approved floor
mat for the specific make, model, and year of your
vehicle.
• ONLY use the driver ’s side floor mat on the driver ’s
side floor area. To check for interference, with the
(Continued)
280 SAFETY

▫Airing Down For Off-Road Driving ..........371
▫ Vehicle Recovery .......................372
▫ After Driving Off-Road ...................375
 LIMITED-SLIP DIFFERENTIAL ..............375
 WINCH USAGE — POWER WAGON ONLY
(IF EQUIPPED) ........................ .376
▫ Things To Know Before Using Your Winch .....376
▫ Understanding The Features Of Your Winch . . . .378
▫ Winch Accessories ..................... .380
▫ Operating Your Winch ...................381
▫ Rigging Techniques .....................391
 POWER STEERING .......................392
▫ Electric Power Steering — 1500 Models .......392
▫ Hydraulic Power Steering —
2500/3500 Models ..................... .393
 FUEL SAVER TECHNOLOGY 5.7L/6.4L ENGINES
ONLY — IF EQUIPPED ....................394
 SPEED CONTROL .......................395 ▫
To Activate .......................... .395
▫ To Set A Desired Speed ...................396
▫ To Vary The Speed Setting ................396
▫ To Accelerate For Passing .................397
▫ To Resume Speed ..................... .397
▫ To Deactivate ........................ .397
 PARKSENSE REAR PARK ASSIST —
IF EQUIPPED ..........................398
▫ ParkSense Sensors ..................... .398
▫ ParkSense Warning Display ................398
▫ ParkSense Display ..................... .398
▫ Enabling And

Disabling ParkSense ..........401
▫ Service The ParkSense Rear Park Assist System. .402
▫ Cleaning The ParkSense System .............402
▫ ParkSense System Usage Precautions .........402
 PARKSENSE FRONT AND REAR PARK ASSIST —
IF EQUIPPED ..........................404
▫ ParkSense Sensors ..................... .404
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▫ParkSense Warning Display ................405
▫ ParkSense Display ..................... .405
▫ Enabling And Disabling Front And/Or Rear
ParkSense ............................407
▫ Service The ParkSense Park Assist System .....407
▫ Cleaning The ParkSense System .............408
▫ ParkSense System Usage Precautions .........408
 PARKVIEW REAR BACK UP CAMERA — IF
EQUIPPED ............................410
 REFUELING THE VEHICLE — GAS ENGINE . . .413
▫ Loose Fuel Filler Cap Message .............414
 VEHICLE LOADING .....................414
▫ Gross Vehicle Weight Rating (GVWR) ........414
▫ Payload ............................. .414
▫ Gross Axle Weight Rating (GAWR) ..........415
▫ Tire Size ............................ .415
▫ Rim Size ............................ .415▫
Inflation Pressure .......................415
▫ Curb Weight ..........................415
▫ Loading ............................ .415
 TRAILER TOWING ..................... .416
▫ Common Towing Definitions ...............416
▫ Trailer Hitch Type and Maximum Trailer
Weight ............................. .422
▫ Trailer Towing Weights (Maximum Trailer
Weight Ratings) .......................423
▫ Trailer And Tongue Weight ...............423
▫ Towing Requirements ...................424
▫ Towing Tips ..........................431
 SNOWPLOW .......................... .433
▫ 1500 Models

Only ..................... .433
▫ 2500/3500 Models Only ..................433
286 STARTING AND OPERATING

WARNING!(Continued)
ACC or ON/RUN mode. A child could operate power
windows, other controls, or move the vehicle.
• Be sure the parking brake is fully disengaged before
driving; failure to do so can lead to brake failure and
a collision.
• Always fully apply the parking brake when leaving
your vehicle or it may roll and cause damage or
injury. Also, be certain to leave the transmission in
PARK. Failure to do so may cause the vehicle to roll
and cause damage or injury.
CAUTION!
If the Brake System Warning Light remains on with the
parking brake released, a brake system malfunction is
indicated. Have the brake system serviced by an au-
thorized dealer immediately.
AUTOMATIC TRANSMISSION
WARNING!
•It is dangerous to shift out of PARK or NEUTRAL if
the engine speed is higher than idle speed. If your
foot is not firmly pressing the brake pedal, the
vehicle could accelerate quickly forward or in re-
verse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
• Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles, you
should never exit a vehicle while the engine is
running. Before exiting a vehicle, always come to a
complete stop, then apply the parking brake, shift
the transmission into PARK, turn the engine OFF,
and remove the key fob. When the ignition is in the
LOCK/OFF (key removal) position, (or, with Keyless
Enter-N-Go, when the ignition is in the OFF mode)
the transmission is locked in PARK, securing the
vehicle against unwanted movement.
(Continued)
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STARTING AND OPERATING 297

ignition when the ignition is in the LOCK/OFF position,
and the transmission is locked in PARK whenever the
ignition is in the LOCK/OFF position.
NOTE:If a malfunction occurs, the system will trap the
key fob in the ignition to warn you that this safety feature
is inoperable. The engine can be started and stopped but
the key fob cannot be removed until you obtain service.
Brake/Transmission Shift Interlock System
This vehicle is equipped with a Brake Transmission Shift
Interlock System (BTSI) that holds the transmission gear
selector in PARK unless the brakes are applied. To shift the
transmission out of PARK, the ignition must be turned to
the ON/RUN mode (engine running, for vehicles with
eight-speed transmission) and the brake pedal must be
pressed.
In 8-speed vehicles, the brake pedal must also be pressed to
shift from NEUTRAL into DRIVE or REVERSE when the
vehicle is stopped or moving at low speeds.
Eight-Speed Automatic Transmission — If
Equipped
The transmission is controlled using a rotary electronic
gear selector located on the instrument panel. The trans-
mission gear range (PRND) is displayed both above the
gear selector and in the instrument cluster. To select a gear
range, simply rotate the gear selector. You must press the
brake pedal to shift the transmission out of PARK (or
NEUTRAL, when the vehicle is stopped or moving at low
speeds). To shift past multiple gear ranges at once (such as
PARK to DRIVE), simply rotate the gear selector to the
appropriate detent. Select the DRIVE range for normal
driving.
NOTE: In the event of a mismatch between the gear
selector position and the actual transmission gear (for
example, driver selects PARK while driving), the position
indicator will blink continuously until the selector is re-
turned to the proper position, or the requested shift can be
completed.
The electronically-controlled transmission adapts its shift
schedule based on driver inputs, along with environmental
and road conditions. The transmission electronics are self-
calibrating; therefore, the first few shifts on a new vehicle
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STARTING AND OPERATING 299

NOTE:Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your earliest
possible convenience. Your authorized dealer has diagnos-
tic equipment to assess the condition of your transmission.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation —
Eight-Speed Transmission
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the trans-
mission is in DRIVE. For example, if you set the transmis-
sion gear limit to 4 (fourth gear), the transmission will not
shift above fourth gear (except to prevent engine over-
speed), but will shift through the lower gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the transmission gear selector is in
DRIVE, the transmission will operate automatically, shift-
ing between all available gears. Tapping the GEAR- switch
(on the steering wheel) will activate ERS mode, display the
current gear in the instrument cluster, and set that gear as
the top available gear. Once in ERS mode, tapping the
GEAR- or GEAR+ switch will change the top available
gear. To exit ERS mode, simply push and hold the GEAR+
switch until the gear limit display disappears from the
instrument cluster.
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their grip
and the vehicle could skid, causing a collision or
personal injury.
1 — GEAR - Switch
2 — GEAR + Switch
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STARTING AND OPERATING 305

During cold temperatures, transmission operation may be
modified depending on engine and transmission tempera-
ture as well as vehicle speed. This feature improves warm
up time of the engine and transmission to achieve maxi-
mum efficiency. Engagement of both the torque converter
clutch and the top overdrive gear are inhibited until the
transmission fluid is warm (refer to the “Note” under
“Torque Converter Clutch” in this section). During ex-
tremely cold temperatures (-16°F [-27°C] or below), opera-
tion may briefly be limited to first and direct gears only.
Normal operation will resume once the transmission tem-
perature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in direct gear regardless of which forward gear is selected.
PARK, REVERSE, and NEUTRAL will continue to operate.
The Malfunction Indicator Light (MIL) may be illuminated.
Limp Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the trans-
mission.In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your earliest
possible convenience. Your authorized dealer has diagnos-
tic equipment to assess the condition of your transmission.
If the transmission cannot be reset, authorized dealer
service is required.
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STARTING AND OPERATING 311

climbing a grade), or shifting to NEUTRAL (when stopped
in heavy traffic) can help to reduce this excess heat
generation.
During cold temperatures, transmission operation may be
modified depending on engine and transmission tempera-
ture as well as vehicle speed. This feature improves warm
up time of the engine and transmission to achieve maxi-
mum efficiency. Engagement of both the torque converter
clutch and the top overdrive gear are inhibited until the
transmission fluid is warm (refer to the “Note” under
“Torque Converter Clutch” in this section). During ex-
tremely cold temperatures (-16°F [-27°C] or below), opera-
tion may briefly be limited to first and direct gears only.
Normal operation will resume once the transmission tem-
perature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in fourth gear regardless of which forward gear is selected.
PARK, REVERSE, and NEUTRAL will continue to operate.
The Malfunction Indicator Light (MIL) may be illuminated.Limp Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the trans-
mission.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your earliest
possible convenience. Your authorized dealer has diagnos-
tic equipment to assess the condition of your transmission.
If the transmission cannot be reset, authorized dealer
service is required.
320 STARTING AND OPERATING

The 4WD LOCK and 4WD LOW positions are designed for
loose, slippery road surfaces only. Driving in the 4WD
LOCK and 4WD LOW positions on dry hard surfaced
roads may cause increased tire wear and damage to the
driveline components.
NOTE:The transfer case NEUTRAL button is located on
the lower left hand corner of the 4WD Control Switch. The
transfer case NEUTRAL position is to be used for recre-
ational towing only. Refer to “Recreational Towing” in
“Starting And Operating” for further information.
Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights (4WD and
4LOW) are located in the instrument cluster and indicate
the current and desired transfer case selection. When you
select a different transfer case position, the indicator lights
will do the following:
If All Of The Following Shift Conditions Are Met:
1. The current position indicator light will turn OFF.
2. The selected position indicator light will flash until the transfer case completes the shift.
3. When the shift is complete, the indicator light for the selected position will stop flashing and remain ON. If One Or More Of The Following Shift Conditions Are
Not Met:
1. The indicator light for the current position will remain
ON.
2. The newly selected position indicator light will continue to flash.
3. The transfer case will notshift.
NOTE: Before retrying a selection, make certain that all
the necessary requirements for selecting a new transfer
case position have been met. To retry the selection, turn the
control switch back to the current position, wait five
seconds, and retry selection. To find the shift requirements,
refer to the Shifting Procedure for your transfer case,
located in this section.
The “SVC 4WD Warning Light” monitors the electronic
shift four-wheel drive system. If this light remains on after
engine start up or illuminates during driving, it means that
the four-wheel drive system is not functioning properly
and that service is required.
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