wheel Ram 3500 2014 Owner's Manual

CAUTION!
Tow hooks are for emergency use only to rescue a
vehicle stranded off-road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.
SHIFT LEVER OVERRIDE
If a malfunction occurs and the shift lever cannot be
moved out of the PARK position, you can use one of the
following procedures to temporarily move the shift lever:
Column Shifter — If Equipped
1. Turn the engine off.
2. Firmly apply the parking brake.
3. Tilt the steering wheel to the full up position.
4. Press and maintain firm pressure on the brake pedal.5. Insert a screwdriver or similar tool, into the access port
(ringed circle) on the bottom of the steering column
and push and hold the override release lever up.
6. Move the shift lever to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
Shift Lever Override Access Port
666 WHAT TO DO IN EMERGENCIES

Towing
Condition Wheels
OFF the Ground 2WD Models 4WD Models
Flat Tow NONE If transmission is operable:
•Transmission in NEUTRAL
• 30 mph (48 km/h) max speed
• 15 miles (24 km) maxdistance
(6–speed transmission)
• 30 miles (48 km) maxdistance
(8–speed transmission) See instructions in “Recreational Tow-
ing” under “Starting and Operating”
•
Automatic Transmission in PARK
• Manual Transmission in gear
( NOT NEUTRAL)
• Transfer Case in NEUTRAL (N)
• To w i n forward direction
Wheel Lift or Dolly To w Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
6
WHAT TO DO IN EMERGENCIES 671

Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equip-
ment manufacturer ’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing device to
main structural members of the vehicle, not to bumpers
or associated brackets. State and local laws regarding
vehicles under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
position, not the ACC position.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to ”Manual Park Release” or “Shift
Lever Override” in this section for instructions on shift-
ing the automatic transmission out of PARK for towing.CAUTION!
Do not use sling type equipment when towing.
When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheelsOFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmis-
sion is operable, this vehicle may be towed (with rear
wheels on the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing speed must not exceed 30 mph (48 km/h).
672 WHAT TO DO IN EMERGENCIES

•The towing distance must not exceed 15 miles (24 km)
for 6-speed transmission, or 30 miles (48 km) for
8-speed transmission.
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 15
miles (24 km) for 6-speed transmission, or 30 miles
(48 km) for 8-speed transmission, tow with the rear
wheels OFFthe ground. Acceptable methods are to tow
the vehicle on a flatbed, or with the front wheels raised
and the rear wheels on a towing dolly, or (when using a
suitable steering wheel stabilizer to hold the front wheels
in the straight position) with the rear wheels raised and
the front wheels on the ground.CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe engine and/or transmission
damage. Damage from improper towing is not cov-
ered under the New Vehicle Limited Warranty.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels
OFF the ground. Acceptable methods are to tow the
vehicle on a flatbed or with one end of vehicle raised and
the opposite end on a towing dolly.
6
WHAT TO DO IN EMERGENCIES 673

If flatbed equipment is not available, and the transfer
case is operable, the vehicle may be towed (in the
forward direction, withALLwheels on the ground), IF
the transfer case is in NEUTRAL (N) and the transmis-
sion is in PARK(for automatic transmissions) or in gear
(NOT in NEUTRAL, for manual transmissions). Refer to
“Recreational Towing” in “Starting And Operating” for
further information and detailed instructions.CAUTION!
• Front or rear wheel lifts must not be used. Internal
damage to the transmission or transfer case will
occur if a front or rear wheel lift is used when
towing.
• Towing this vehicle in violation of the above re-
quirements can cause severe transmission and/or
transfer case damage. Damage from improper tow-
ing is not covered under the New Vehicle Limited
Warranty.
674 WHAT TO DO IN EMERGENCIES

MAINTAINING YOUR VEHICLE
CONTENTS
ENGINE COMPARTMENT — 3.6L ..........678
 ENGINE COMPARTMENT — 5.7L ..........679
 ENGINE COMPARTMENT — 6.4L ..........680
 ONBOARD DIAGNOSTIC SYSTEM (OBD II) . . .681
▫ Loose Fuel Filler Cap Message ............681
 EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ......................... .682
 REPLACEMENT PARTS ..................683
 DEALER SERVICE ..................... .683
 MAINTENANCE PROCEDURES ...........684▫
Engine Oil ......................... .685
▫ Engine Oil Filter ..................... .688
▫ Engine Air Cleaner Filter ................689
▫ Maintenance-Free Battery ...............689
▫ Air Conditioner Maintenance .............691
▫ Front Driveshaft Lubrication — 2500/3500
(Four-Wheel Drive Models Only) ..........692
▫ Body Lubrication .....................692
▫ Windshield Wiper Blades ...............693
▫ Adding Washer Fluid ..................693
7

▫Exhaust System ..................... .694
▫ Cooling System ..................... .697
▫ Brake System ....................... .704
▫ Rear Axle And 4x4 Front Driving Axle Fluid
Level ............................. .706
▫ Transfer Case ....................... .708
▫ Automatic Transmission ................708
▫ Appearance Care And Protection From
Corrosion .......................... .712
 FUSES ............................. .720
▫ Power Distribution Center ...............721
 VEHICLE STORAGE ....................730 
REPLACEMENT BULBS .................730
 BULB REPLACEMENT ..................732
▫ Base Quad / Premium Bi-Halogen: Low Beam
Headlamp, High Beam Headlamp, Front Park
And Turn — If Equipped ...............732
▫ Fog Lamps — If Equipped ..............734
▫ Rear Tail/Stop, Turn Signal And Backup
Lamps ............................ .735
▫ Center High-Mounted Stoplamp (CHMSL)
With Cargo Lamp .....................736
▫ Cab Top Clearance Lamps — If Equipped . . . .738
▫ Rear Lamp Bar ID Marker (Dual Rear
Wheels) — If Equipped .................740
676 MAINTAINING YOUR VEHICLE

▫Side Marker Lamps (Dual Rear Wheels) —
If Equipped ........................ .741
 FLUID CAPACITIES ....................742 FLUIDS, LUBRICANTS AND GENUINE PARTS . .744
▫
Engine ............................ .744
▫ Chassis ........................... .746
7
MAINTAINING YOUR VEHICLE 677

Protection Agency and is an ozone-saving product. How-
ever, the manufacturer recommends that air conditioning
service be performed by authorized dealer or other
service facilities using recovery and recycling equipment.
NOTE:Use only manufacturer approved A/C system
PAG compressor oil, and refrigerants.
Refrigerant Recovery And Recycling HFO 1234yf
— If Equipped
HFO 1234yf Air Conditioning Refrigerant is a hydro-
fluorocarbon (HFC) that is endorsed by the Environmen-
tal Protection Agency and is an ozone-saving product
with a low GWP (Global Warming Potential). However,
the manufacturer recommends that air conditioning ser-
vice be performed by authorized dealer or other service
facilities using recovery and recycling equipment.
NOTE: Use only manufacturer approved A/C system
PAG compressor oil, and refrigerants.
Front Driveshaft Lubrication — 2500/3500
(Four-Wheel Drive Models Only)
Lubricate the front driveshaft grease fitting at each oil
change. Refer to the “Maintenance Schedule” for the
proper maintenance intervals. Use MOPAR® Type MS-
6560 (lithium-based grease), or equivalent.
Body Lubrication
Locks and all body pivot points, including such items as
seat tracks, door hinge pivot points and rollers, liftgate,
tailgate, sliding doors and hood hinges, should be lubri-
cated periodically with a lithium based grease, such as
MOPAR® Spray White Lube to assure quiet, easy opera-
tion and to protect against rust and wear. Prior to the
application of any lubricant, the parts concerned should
be wiped clean to remove dust and grit; after lubricating
excess oil and grease should be removed. Particular
attention should also be given to hood latching compo-
nents to ensure proper function. When performing other
692 MAINTAINING YOUR VEHICLE

CAUTION!
•Do not use abrasive or strong cleaning materials
such as steel wool or scouring powder that will
scratch metal and painted surfaces.
• Use of power washers exceeding 1,200 psi (8 274
kPa) can result in damage or removal of paint and
decals.
Special Care
• If you drive on salted or dusty roads or if you drive
near the ocean, hose off the undercarriage at least once
a month.
• It is important that the drain holes in the lower edges
of the doors, rocker panels, and trunk be kept clear and
open. •
If you detect any stone chips or scratches in the paint,
touch them up immediately. The cost of such repairs is
considered the responsibility of the owner.
• If your vehicle is damaged due to a collision or similar
cause that destroys the paint and protective coating,
have your vehicle repaired as soon as possible. The
cost of such repairs is considered the responsibility of
the owner.
• If you carry special cargo such as chemicals, fertilizers,
de-icer salt, etc., be sure that such materials are well
packaged and sealed.
• If a lot of driving is done on gravel roads, consider
mud or stone shields behind each wheel.
• Use MOPAR® Touch Up Paint on scratches as soon as
possible. Your authorized dealer has touch up paint to
match the color of your vehicle.
714 MAINTAINING YOUR VEHICLE