display Ram 3500 2017 Diesel Supplement

you of this condition. By simply driving your vehicle at
highway speeds for up to 20 minutes, you can remedy
the condition in the particulate filter system and allow
your diesel engine and exhaust after-treatment system to
cleanse the filter to remove the trapped PM and restore
the system to normal operating condition.
• Exhaust System — Regeneration In Process Exhaust
Filter XX% Full — This message indicates that the
Diesel Particulate Filter (DPF) is self-cleaning. Maintain
your current driving condition until regeneration is
completed.
• Exhaust System — Regeneration Completed — This
message indicates that the Diesel Particulate Filter (DPF)
self-cleaning is completed. If this message is displayed,
you will hear one chime to assist in alerting you of this
condition.
• Exhaust Service Required — See Dealer Now — This
messages indicates regeneration has been disabled due
to a system malfunction. At this point the engine Pow-
ertrain Control Module (PCM) will register a fault code,
the instrument panel will display a MIL light.CAUTION!
See your authorized dealer, as damage to the exhaust
system could occur soon with continued operation.
• Exhaust Filter Full — Power Reduced See Dealer —
This message indicates the PCM has derated the engine
to limit the likelihood of permanent damage to the
after-treatment system. If this condition is not corrected
and a dealer service is not performed, extensive exhaust
after-treatment damage can occur. To correct this condi-
tion it will be necessary to have your vehicle serviced by
your local authorized dealer.
CAUTION!
See your authorized dealer, as damage to the exhaust
system could occur soon with continued operation.
Displays
When the appropriate conditions exist, the Instrument
Cluster Display displays the following messages:
• System Setup Unavailable – Vehicle Not in Park
• System Setup Unavailable – Vehicle in Motion
26 UNDERSTANDING YOUR INSTRUMENT PANEL

•Exhaust Filter Full Safely Drive at Highway Speeds To
Remedy
• Exhaust Filter XX% Full – Power Reduced See Dealer
• Exhaust Service Required – See Dealer Now
• Exhaust System – Filter XX% Full Service Required See
Dealer
• Exhaust System – Regeneration In Process Exhaust Filter
XX% Full
• Exhaust System – Regeneration Completed
• Engine Will Not Restart in XXXX mi DEF Low Refill
Soon
• Engine Will Not Restart in XXXX mi Refill DEF
• Engine Will Not Restart Refill DEF
• Service DEF System See Dealer
• Incorrect DEF Detected See Dealer
• Engine Will Not Restart in XXX mi Service DEF See
Dealer
• Engine Will Not Restart Service DEF System See DealerVehicle Information (Customer Information
Features)
Vehicle Information Submenus
•Battery Voltage
Displays the actual battery voltage.
• Fuel Filter Life
Displays the life of the fuel filter.
• Oil Pressure
Displays the actual oil pressure.
• Oil Temperature
Displays the actual oil temperature.
• Trans Temperature
Displays the actual transmission sump temperature.
• Coolant Temp
Displays the actual coolant temperature.
• Tire Pressure Monitor System
Displays the actual tire pressure.
3
UNDERSTANDING YOUR INSTRUMENT PANEL 27

•Engine Hours
Displays the actual engine hours.
Gauge Summary (Coolant Temp, Trans Temp, Oil Temp,
Oil Pressure)
Diesel Exhaust Fluid (DEF) Warning Messages
Your vehicle will begin displaying warning messages when
the DEF level reaches a driving range of approximately 500
miles (800 km). If the following warning message sequence
is ignored, your vehicle may not restart unless DEF is
added with in the displayed mileage shown in the cluster
message.
• Engine Will Not Restart in XXXX mi DEF Low Refill
Soon — This message will display when DEF driving
range is less than 500 miles, DEF fluid top off is required
with in the displayed mileage. The message will be
displayed in the cluster during vehicle start up with the
current allowed mileage and accompanied by a single
chime. The remaining mileage can be pulled up anytime
by way of the “Messages” list within the Instrument
Cluster Display •
Engine Will Not Restart in XXXX mi Refill DEF — This
message will display when DEF driving range is less
than 200 miles. It is also displayed at 150 miles and
100 miles. DEF fluid top off is required with in the
displayed mileage. The message will be displayed in the
Instrument Cluster Display during vehicle start up with
an updated distance mileage, and it will be accompanied
by a single chime. Starting at 100 miles, remaining range
will be continuously displayed while operating the
vehicle. Chimes will also accompany the 75, 50 and 25
mile remaining distances. The DEF Low telltale will be
on continuously until DEF fluid is topped off.
• Engine Will Not Restart Refill DEF — This message
will display when the DEF driving range is less than 1
mile, DEF fluid top off is required or the engine will not
restart. The message will be displayed in the Instrument
Cluster Display during vehicle start up, and it will be
accompanied by a single chime. The DEF Low telltale
will be illuminated continuously until DEF fluid tank is
filled with a minimum of two gallons of DEF.
28 UNDERSTANDING YOUR INSTRUMENT PANEL

Diesel Exhaust Fluid (DEF) Fault Warning
Messages
There are different messages which are displayed if the
vehicle detects that the DEF system has been filled with a
fluid other than DEF, has experienced component failures,
or when tampering has been detected.
When the DEF system needs to be serviced the following
warnings will display:
•Service DEF System See Dealer — This message will
display when the fault is initially detected and each time
the vehicle is started. The message will be accompanied
by a single chime and the Malfunction Indicator Light.
We recommend you drive to your nearest authorized
dealer and have your vehicle serviced immediately. If
not corrected in 50 miles, vehicle will enter the “Engine
Will not restart in XXXmi Service DEF See dealer”
warning stage and message.
• Incorrect DEF Detected See Dealer — This message will
display if the DEF system has detected the incorrect
fluid has been introduced to the DEF tank. The message
will be accompanied by a single chime. We recommend
you drive to your nearest authorized dealer and have
your vehicle serviced immediately. If not corrected in 30 miles, vehicle will enter the “Engine Will not restart in
XXX mi Service DEF See dealer” warning stage and
message.
• Engine Will Not Restart in XXX mi Service DEF See
Dealer — This message is first displayed if the fault
detected is not serviced after 50 miles of operation. It is
also displayed at 150 miles 125 miles and 100 miles.
System service is required within the displayed mileage.
The message will be displayed during vehicle start up
with an updated distance mileage, and it will be accom-
panied by a single chime. Starting at 100 miles, remain-
ing range will be continuously displayed while operat-
ing the vehicle. Chimes will also accompany the 75, 50
and 25 mile remaining distances. We recommend you
drive to your nearest authorized dealer and have your
vehicle serviced immediately.
• Engine Will Not Restart Service DEF System See
Dealer — This message will display if DEF system issue
detected is not serviced during the allowed period. Your
engine will not restart unless your vehicle is serviced by
your authorized dealer. This message will be displayed
when under 1 mile until engine will not start and each
time the vehicle is started, and will be continuously
displayed. The message will be accompanied by a single
3
UNDERSTANDING YOUR INSTRUMENT PANEL 29

chime. Your Malfunction Indicator Light will be continu-
ously illumined. We highly recommend you drive to
your nearest authorized dealer if the message appears
while engine is running.
• Engine Will Not Start Service DEF System See Dealer
— This message will display when the fault detected is
not serviced after the Engine will not restart Service DEF
System See Dealer message is displayed on the next
subsequent restart. Your engine will not start unless
your vehicle is serviced by your authorized dealer. The
message will be accompanied by a single chime. Your
Malfunction Indicator Light will be continuously illumi-
nated. If the message appears and you can not start the
engine, we recommend you have your vehicle towed to
your nearest authorized dealer immediately.
30 UNDERSTANDING YOUR INSTRUMENT PANEL

The DEF injection system and SCR catalyst enable the
achievement of diesel emissions requirements; while main-
taining outstanding fuel economy, drivability, torque and
power ratings.
Refer to “Instrument Cluster Display” in “Understanding
Your Instrument Panel” for system messages and warn-
ings.
NOTE:
•Your vehicle is equipped with a DEF injection system.
You may occasionally hear an audible clicking noise
from under the vehicle at a stop. This is normal opera-
tion.
• The DEF pump will run for a period of time after engine
shutdown to purge the DEF system. This is normal
operation and may be audible from the rear of the
vehicle.
ADDING FUEL — 1500 DIESEL MODELS
1. Open the fuel filler door. NOTE:
There is no fuel filler cap. A flapper door inside the
filler pipe seals the system.
2. Insert the fuel nozzle fully into the filler pipe – the nozzle opens and holds the flapper door while refuel-
ing.
Diesel Fuel And Diesel Exhaust Fluid Fill Location
1 — Diesel Exhaust Fluid Fill Location
2 — Diesel Fuel Fill Location
4
STARTING AND OPERATING 45

Adding Diesel Exhaust Fluid
The DEF gauge (located on the instrument cluster) will
display the level of DEF remaining in the tank. Refer to
“Instrument Cluster” and “Instrument Cluster Descrip-
tions” in “Understanding Your Instrument Panel” for fur-
ther information.
NOTE:
•Driving conditions (altitude, vehicle speed, load, etc.)
will effect the amount of DEF that is used in your
vehicle.
• Another factor is that outside temperature can affect
DEF consumption. In cold conditions, 12° F (-11° C) and
below, the DEF gauge needle can stay on a fixed position
and may not move for extended periods of time. This is
a normal function of the system.
• There is an electric heater inside the DEF tank that
automatically works when necessary. And if the DEF
supply does freeze, the truck will operate normally until
it thaws.
DEF Fill Procedure
NOTE: Refer to “Fluids, Lubricants, and Genuine Parts” in
“Maintaining Your Vehicle” for the correct fluid type.
1. Remove cap from DEF tank (located on drivers side of the vehicle or in fuel door).
DEF Filler Cap And Fuel Fill 1500/2500/3500 Models
1 — Diesel Exhaust Fluid Fill Location
2 — Fuel Fill Location
4
STARTING AND OPERATING 49

Intervention Regeneration Strategy — Message
Process Flow
This engine meets all required diesel engine emissions
standards. To achieve these emissions standards, your
vehicle is equipped with a state-of-the-art engine and
exhaust system. These systems are seamlessly integrated
into your vehicle and managed by the Powertrain Control
Module (PCM). The PCM manages engine combustion to
allow the exhaust system’s catalyst to trap and burn
Particulate Matter (PM) pollutants, with no input or inter-
action on your part.
Additionally, your vehicle has the ability to alert you to
additional maintenance required on your vehicle or engine.
Refer to “Instrument Cluster Display” in “Understanding
Your Instrument Panel” for further information.
WARNING!
A hot exhaust system can start a fire if you park over
materials that can burn. Such materials might be grass
or leaves coming into contact with your exhaust sys-
tem. Do not park or operate your vehicle in areas where
your exhaust system can contact anything that can
burn.
Maintenance-Free Batteries
Your vehicle is equipped with a maintenance-free battery.
The top of the maintenance-free battery is permanently
sealed. You will never have to add water, nor is periodic
maintenance required.
WARNING!
Battery posts, terminals, and related accessories con-
tain lead and lead compounds. Always wash hands
after handling the battery.
CAUTION!
It is essential when replacing the cables on the battery
that the positive cable is attached to the positive post
and the negative cable is attached to the negative post.
Battery posts are marked (+) positive and negative (-)
and are identified on the battery case. Also, if a “fast
charger” is used while the battery is in vehicle, discon-
nect both vehicle battery cables before connecting the
charger to the battery. Do not use a “fast charger” to
provide starting voltage.
64 MAINTAINING YOUR VEHICLE

MAINTENANCE SCHEDULE
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that service
is required for your vehicle. Operating conditions such as
frequent short-trips, trailer tow, extremely hot or cold
ambient temperatures will influence when the “Oil Change
Required” message is displayed. Severe Operating Condi-
tions can cause the change oil message to illuminate as
early as 3,500 miles (5,600 km) since last reset. Have your
vehicle serviced as soon as possible, within the next
500 miles (805 km).
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other thanyour authorized dealer, the message can be reset by
referring to the steps described under “Instrument Cluster
Display” in “Understanding Your Instrument Panel” for
further information.
NOTE:
Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km) or twelve months,
whichever comes first.
Once A Month Or Before A Long Trip:
• Check engine oil level
• Check windshield washer fluid level
• Check the tire inflation pressures and look for unusual
wear or damage
• Check the fluid levels of the coolant reservoir, brake
master cylinder, and power steering, and fill as needed
• Check function of all interior and exterior lights
78 MAINTENANCE SCHEDULE

Remote Start Abort Message
The following messages will display in the Instrument
Cluster Display if the vehicle fails to remote start or exits
remote start prematurely:
•Remote Start Aborted - Door Open
• Remote Start Aborted - Hood Open
• Remote Start Aborted - Fuel Low
• Remote Start Aborted - System Fault
The Instrument Cluster Display message stays active until
the ignition is placed in the ON/RUN position.
To Enter Remote Start Mode
Push and release the REMOTE START button on
the key fob twice, within five seconds. The
parking lights will flash and the horn will chirp
twice (if programmed). In cold ambient tempera-
ture conditions, the diesel vehicle may delay crank up to 30
seconds for the fuel and grid heater. Once the vehicle has
started, the engine will run for 15 minutes or 75 seconds in
extreme cold and high elevation. NOTE:
•
The park lamps will turn on and remain on during
Remote Start mode.
• For security, power window and power sunroof opera-
tion (if equipped) are disabled when the vehicle is in the
Remote Start mode.
• The engine can be started two consecutive times (two
15-minute cycles) with the key fob. However, the igni-
tion switch must be cycled to the ON position before you
can repeat the start sequence for a third cycle.
To Exit Remote Start Mode Without Driving The
Vehicle
Push and release the REMOTE START button one time or
allow the engine to run for the entire fifteen minute cycle.
NOTE: To avoid unintentional shut downs, the system
will disable the one time push of the REMOTE START
button for two seconds after receiving a valid Remote Start
request.
To Exit Remote Start Mode And Drive The Vehicle
To exit Remote Start Mode and drive the vehicle before the
end of the 15-minute cycle, push and release the unlock
button on the key fob to unlock the door and disarm the
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 93