Ram 3500 2017 Service Manual

WINDOWS
Power Windows — If Equipped
The power window controls located on the driver’s door
trim panel have up-down switches that give you fingertip
control of all power windows. There is a single opening
and closing switch on the front passenger door for passen-
ger window control and on the rear doors of the Quad Cab
and Crew Cab models. The windows will operate when theignition switch is turned to the ON/RUN or ACC position,
and for up to 10 minutes after the ignition is turned OFF or
until a front door is opened.
NOTE:
The Key Off Power Delay feature will allow the
power windows to operate for up to 10 minutes after the
ignition is turned OFF. This feature is cancelled when
either front door is opened.
WARNING!
Never leave children unattended in a vehicle. Do not
leave the key fob in or near the vehicle or in a location
accessible to children, and do not leave the ignition of
a vehicle equipped with Keyless Enter-N-Go in the
ACC or ON/RUN mode. Occupants, particularly unat-
tended children, can become entrapped by the win-
dows while operating the power window switches.
Such entrapment may result in serious injury or death.
Power Window Switches
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 39

Auto-Down
Both the driver and front passenger window switch have
an Auto-Down feature. Push the window switch past the
first detent, release, and the window will go down auto-
matically. To cancel the Auto-Down movement, operate the
switch in either the up or down direction and release the
switch.
To stop the window from going all the way down during
the Auto-Down operation, pull up on the switch briefly.
To open the window part way, push to the switch to the
first detent and release it when you want the window to
stop.
Auto-Up Feature With Anti-Pinch Protection (4-Door
Models Driver And Front Passenger Door Only) —
If Equipped
Pull the window switch fully upward to the second detent,
release, and the window will go up automatically.
To stop the window from going all the way up during the
Auto-Up operation, push down on the switch briefly.
To close the window part way, lift the window switch to
the first detent and release when you want the window to
stop.NOTE:
If the window runs into any obstacle during the
Auto-Closure, it will reverse direction and then go back
down. Remove the obstacle and use the window switch
again to close the window. Any impact due to rough road
conditions may trigger the auto reverse function unexpect-
edly during auto closure. If this happens, pull the switch
lightly to the first detent and hold to close the window
manually.
WARNING!
There is no anti-pinch protection when the window is
almost closed. Be sure to clear all objects from the
window before closing.
Reset Auto-Up
Should the Auto-Up feature stop working, the window
may need to be reset. To reset Auto-Up:
1. Make sure the door is fully closed.
2. Pull the window switch up to close the window com- pletely and continue to hold the switch up for an
additional two seconds after the window is closed.
40 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

3. Push the window switch down firmly to the seconddetent to open the window completely and continue to
hold the switch down for an additional two seconds
after the window is fully open.
Window Lockout Switch (4–Door Models Only)
The window lockout switch on the driver’s door allows
you to disable the window control on the rear passenger
doors. To disable the window controls on the rear passen-
ger doors, push the window lock switch into the latched or
down position. To enable the window controls, push the
window lock switch again and return the switch to the
released or up position.
Wind Buffeting
Wind buffeting can be described as the perception of
pressure on the ears or a helicopter-type sound in the ears.
Your vehicle may exhibit wind buffeting with the windows
down, or the sunroof (if equipped) in certain open or
partially open positions. This is a normal occurrence and
can be minimized. If the buffeting occurs with the rear
windows open, then open the front and rear windows
together to minimize the buffeting. If the buffeting occurs
with the sunroof open, adjust the sunroof opening to
minimize the buffeting.
Window Lockout Switch
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 41

OCCUPANT RESTRAINT SYSTEMS
Some of the most important safety features in your vehicle
are the restraint systems:
Occupant Restraint Systems Features
•Seat Belt Systems
• Supplemental Restraint Systems (SRS) Air Bags
• Child Restraints
Some of the safety features described in this section may be
standard equipment on some models, or may be optional
equipment on others. If you are not sure, ask your autho-
rized dealer.
Important Safety Precautions
Please pay close attention to the information in this section.
It tells you how to use your restraint system properly, to
keep you and your passengers as safe as possible.
Here are some simple steps you can take to minimize the
risk of harm from a deploying air bag:
1. Children 12 years old and under should always ride buckled up in a vehicle with a rear seat. 2. If a child from 2 to 12 years old (not in a rear-facing child
restraint) must ride in the front passenger seat, move the
seat as far back as possible and use the proper child
restraint (Refer to “Child Restraints.”)
3. Children that are not big enough to wear the vehicle seat belt properly (Refer to Child Restraints) should be
secured in a vehicle with a rear seat in child restraints or
belt-positioning booster seats. Older children who do
not use child restraints or belt-positioning booster seats
should ride properly buckled up in a vehicle with a rear
seat.
4. Never allow children to slide the shoulder belt behind them or under their arm.
5. You should read the instructions provided with your child restraint to make sure that you are using it
properly.
6. All occupants should always wear their lap and shoul- der belts properly.
7. The driver and front passenger seats should be moved back as far as practical to allow the front air bags room
to inflate.
42 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

8. Do not lean against the door or window. If your vehiclehas side air bags, and deployment occurs, the side air
bags will inflate forcefully into the space between occu-
pants and the door and occupants could be injured.
9. If the air bag system in this vehicle needs to be modified to accommodate a disabled person, refer to the “If You
Need Assistance” section for customer service contact
information.
WARNING!
•Never place a rear-facing child restraint in front of an
air bag. A deploying passenger front air bag can
cause death or serious injury to a child 12 years or
younger, including a child in a rear-facing child
restraint.
• Only use a rear-facing child restraint in a vehicle
with a rear seat.
Seat Belt Systems
Buckle up even though you are an excellent driver, even on
short trips. Someone on the road may be a poor driver and
could cause a collision that includes you. This can happen
far away from home or on your own street. Research has shown that seat belts save lives, and they can
reduce the seriousness of injuries in a collision. Some of the
worst injuries happen when people are thrown from the
vehicle. Seat belts reduce the possibility of ejection and the
risk of injury caused by striking the inside of the vehicle.
Everyone in a motor vehicle should be belted at all times.
Enhanced Seat Belt Use Reminder System (BeltAlert)
Driver And Passenger BeltAlert (If Equipped)
BeltAlert is a feature intended to remind the driver
and outboard front seat passenger (if equipped with
outboard front passenger seat BeltAlert) to buckle their
seat belts. The Belt Alert feature is active whenever the
ignition switch is in the START or ON/RUN position.
Initial Indication
If the driver is unbuckled when the ignition switch is first
in the START or ON/RUN position, a chime will signal for
a few seconds. If the driver or outboard front seat passen-
ger (if equipped with outboard front passenger seat
BeltAlert) is unbuckled when the ignition switch is first in
the START or ON/RUN position the Seat Belt Reminder
Light will turn on and remain on until both outboard front
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 43

seat belts are buckled. The outboard front passenger seat
BeltAlert is not active when an outboard front passenger
seat is unoccupied.
BeltAlert Warning Sequence
The BeltAlert warning sequence is activated when the
vehicle is moving above a specified vehicle speed range
and the driver or outboard front seat passenger is unbuck-
led (if equipped with outboard front passenger seat
BeltAlert) (the outboard front passenger seat BeltAlert is
not active when the outboard front passenger seat is
unoccupied). The BeltAlert warning sequence starts by
blinking the Seat Belt Reminder Light and sounding an
intermittent chime. Once the BeltAlert warning sequence
has completed, the Seat Belt Reminder Light will remain on
until the seat belts are buckled. The BeltAlert warning
sequence may repeat based on vehicle speed until the
driver and occupied outboard front seat passenger seat
belts are buckled. The driver should instruct all occupants
to buckle their seat belts.
Change Of Status
If the driver or outboard front seat passenger (if equipped
with outboard front passenger seat BeltAlert) unbucklestheir seat belt while the vehicle is traveling, the BeltAlert
warning sequence will begin until the seat belts are buck-
led again.
The outboard front passenger seat BeltAlert is not active
when the outboard front passenger seat is unoccupied.
BeltAlert may be triggered when an animal or other items
are placed on the outboard front passenger seat or when
the seat is folded flat (if equipped). It is recommended that
pets be restrained in the rear seat (if equipped) in pet
harnesses or pet carriers that are secured by seat belts, and
cargo is properly stowed.
BeltAlert can be activated or deactivated by your autho-
rized dealer. FCA US LLC does not recommend deactivat-
ing BeltAlert.
NOTE:
If BeltAlert has been deactivated and the driver or
outboard front seat passenger (if equipped with outboard
front passenger seat BeltAlert) is unbuckled the Seat Belt
Reminder Light will turn on and remain on until the driver
and outboard front seat passenger seat belts are buckled.
Lap/Shoulder Belts
All seating positions except the Quad Cab, Mega Cab and
Crew Cab front center seating position have combination
lap/shoulder belts.
44 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

The seat belt webbing retractor will lock only during very
sudden stops or collisions. This feature allows the shoulder
part of the seat belt to move freely with you under normal
conditions. However, in a collision the seat belt will lock
and reduce your risk of striking the inside of the vehicle or
being thrown out of the vehicle.
WARNING!
•Relying on the air bags alone could lead to more
severe injuries in a collision. The air bags work with
your seat belt to restrain you properly. In some
collisions, the air bags won’t deploy at all. Always
wear your seat belt even though you have air bags.
• In a collision, you and your passengers can suffer
much greater injuries if you are not properly buckled
up. You can strike the interior of your vehicle or
other passengers, or you can be thrown out of the
vehicle. Always be sure you and others in your
vehicle are buckled up properly.
• It is dangerous to ride in a cargo area, inside or
outside of a vehicle. In a collision, people riding in
these areas are more likely to be seriously injured or
killed.
(Continued)
WARNING! (Continued)
•Do not allow people to ride in any area of your
vehicle that is not equipped with seats and seat belts.
• Be sure everyone in your vehicle is in a seat and
using a seat belt properly. Occupants, including the
driver, should always wear their seat belts whether
or not an air bag is also provided at their seating
position to minimize the risk of severe injury or
death in the event of a crash.
• Wearing your seat belt incorrectly could make your
injuries in a collision much worse. You might suffer
internal injuries, or you could even slide out of the
seat belt. Follow these instructions to wear your seat
belt safely and to keep your passengers safe, too.
• Two people should never be belted into a single seat
belt. People belted together can crash into one an-
other in a collision, hurting one another badly. Never
use a lap/shoulder belt or a lap belt for more than one
person, no matter what their size.
(Continued)
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 45

WARNING!(Continued)
•A lap belt worn too high can increase the risk of
injury in a collision. The seat belt forces won’t be at
the strong hip and pelvic bones, but across your
abdomen. Always wear the lap part of your seat belt
as low as possible and keep it snug.
• A twisted seat belt may not protect you properly. In
a collision, it could even cut into you. Be sure the seat
belt is flat against your body, without twists. If you
can’t straighten a seat belt in your vehicle, take it to
your authorized dealer immediately and have it
fixed.
• A seat belt that is buckled into the wrong buckle will
not protect you properly. The lap portion could ride
too high on your body, possibly causing internal
injuries. Always buckle your seat belt into the
buckle nearest you.
• A seat belt that is too loose will not protect you
properly. In a sudden stop, you could move too far
forward, increasing the possibility of injury. Wear
your seat belt snugly.
(Continued)
WARNING! (Continued)
•A seat belt that is worn under your arm is dangerous.
Your body could strike the inside surfaces of the
vehicle in a collision, increasing head and neck
injury. A seat belt worn under the arm can cause
internal injuries. Ribs aren’t as strong as shoulder
bones. Wear the seat belt over your shoulder so that
your strongest bones will take the force in a collision.
• A shoulder belt placed behind you will not protect
you from injury during a collision. You are more
likely to hit your head in a collision if you do not
wear your shoulder belt. The lap and shoulder belt
are meant to be used together.
• A frayed or torn seat belt could rip apart in a collision
and leave you with no protection. Inspect the seat
belt system periodically, checking for cuts, frays, or
loose parts. Damaged parts must be replaced imme-
diately. Do not disassemble or modify the seat belt
system. Seat belt assemblies must be replaced after a
collision.
46 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Lap/Shoulder Belt Operating Instructions
1. Enter the vehicle and close the door. Sit back and adjustthe seat.
2. The seat belt latch plate is above the back of the front seat, and next to your arm in the rear seat (for vehicles
equipped with a rear seat). Grasp the latch plate and
pull out the seat belt. Slide the latch plate up the
webbing as far as necessary to allow the seat belt to go
around your lap. 3. When the seat belt is long enough to fit, insert the latch
plate into the buckle until you hear a “click.”
4. Position the lap belt so that it is snug and lies low across your hips, below your abdomen. To remove slack in the
lap belt portion, pull up on the shoulder belt. To loosen
the lap belt if it is too tight, tilt the latch plate and pull
on the lap belt. A snug seat belt reduces the risk of
sliding under the seat belt in a collision.
Pulling Out The Latch Plate
Inserting Latch Plate Into Buckle
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 47

5. Position the shoulder belt across the shoulder and chestwith minimal, if any slack so that it is comfortable and
not resting on your neck. The retractor will withdraw
any slack in the shoulder belt.
6. To release the seat belt, push the red button on the buckle. The seat belt will automatically retract to its
stowed position. If necessary, slide the latch plate down
the webbing to allow the seat belt to retract fully.
Lap/Shoulder Belt Untwisting Procedure
Use the following procedure to untwist a twisted lap/
shoulder belt.
1. Position the latch plate as close as possible to the anchorpoint.
2. At about 6 to 12 inches (15 to 30 cm) above the latch plate, grasp and twist the seat belt webbing 180 degrees
to create a fold that begins immediately above the latch
plate.
3. Slide the latch plate upward over the folded webbing. The folded webbing must enter the slot at the top of the
latch plate.
4. Continue to slide the latch plate up until it clears the folded webbing and the seat belt is no longer twisted.
Adjustable Upper Shoulder Belt Anchorage
In the driver and front passenger seats, the top of the
shoulder belt can be adjusted upward or downward to
position the seat belt away from your neck. Push or
squeeze the anchorage button to release the anchorage, and
move it up or down to the position that serves you best.
Positioning The Lap Belt
48 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE