fuel Ram 3500 2017 Workshop Manual

Towing Tips
Before setting out on a trip, practice turning, stopping and
backing the trailer up in an area away from heavy traffic.
Automatic Transmission
The DRIVE range can be selected when towing. The
transmission controls include a drive strategy to avoid
frequent shifting when towing. However, if frequent shift-
ing does occur while in DRIVE, select TOW/HAUL mode
or select a lower gear range (using the Electronic Range
Select (ERS) shift control).
NOTE:Using TOW/HAUL mode or selecting a lower
gear range (using the ERS shift control) while operating the
vehicle under heavy loading conditions will improve per-
formance and extend transmission life by reducing exces-
sive shifting and heat build up. This action will also
provide better engine braking.
When towing a loaded trailer up steep grades at low
speeds (20 mph [32 km/h] or below), holding your vehicle
in first gear (using the ERS shift control) can help to avoid
transmission overheating. If you regularly tow a trailer for more than 45 minutes of
continuous operation, then change the automatic transmis-
sion fluid and filter(s) as specified for
police, taxi, fleet, or
frequent trailer towing. Refer to the “Maintenance Sched-
ule” for the proper maintenance intervals.
NOTE: Check the automatic transmission fluid level be-
fore towing (6-speed automatic only).
Tow/Haul Mode
To reduce potential for automatic transmission overheat-
ing, activate TOW/HAUL mode when driving in hilly
areas, or select a lower gear range (using the Electronic
Range Select (ERS) shift control) on more severe grades.
Electronic Speed Control — If Equipped
• Do not use in hilly terrain or with heavy loads.
• When using the speed control, if you experience speed
drops greater than 10 mph (16 km/h), disengage until
you can get back to cruising speed.
• Use speed control in flat terrain and with light loads to
maximize fuel efficiency.
5
STARTING AND OPERATING 567

Jump-Starting Procedure
WARNING!
Failure to follow this jump-starting procedure could
result in personal injury or property damage due to
battery explosion.
CAUTION!
Failure to follow these procedures could result in
damage to the charging system of the booster vehicle
or the discharged vehicle.
Connecting The Jumper Cables
1. Connect the positive (+)end of the jumper cable to the
positive (+)post of the discharged vehicle.
NOTE: Do not jump off fuses. Only jump directly off
positive post.
2. Connect the opposite end of the positive (+)jumper
cable to the positive (+)post of the booster battery.
3. Connect the negative (-)end of the jumper cable to the
negative (-)post of the booster battery. 4. Connect the opposite end of the negative
(-)jumper
cable to a good engine ground (exposed metal part of
the discharged vehicle’s engine) away from the battery
and the fuel injection system.
WARNING!
Do not connect the jumper cable to the negative (-) post
of the discharged battery. The resulting electrical spark
could cause the battery to explode and could result in
personal injury. Only use the specific ground point, do
not use any other exposed metal parts.
5. Start the engine in the vehicle that has the booster battery, let the engine idle a few minutes, and then start
the engine in the vehicle with the discharged battery.
CAUTION!
Do not connect jumper cable to any of the fuses on the
positive battery terminal. The resulting electrical cur-
rent will blow the fuse.
6. Once the engine is started, remove the jumper cables in the reverse sequence:
620 WHAT TO DO IN EMERGENCIES

MAINTAINING YOUR VEHICLE
CONTENTS
ENGINE COMPARTMENT — 3.6L ...........633
 ENGINE COMPARTMENT — 5.7L ...........634
 ENGINE COMPARTMENT — 6.4L ...........635
 ONBOARD DIAGNOSTIC SYSTEM (OBD II) . . . .636
â–« Onboard Diagnostic System (OBD II)
Cybersecurity ........................ .636
â–« Loose Fuel Filler Cap Message .............637
 EMISSIONS INSPECTION AND
MAINTENANCE PROGRAMS ..............637
 REPLACEMENT PARTS ...................639
 DEALER SERVICE ...................... .639
 MAINTENANCE PROCEDURES .............639
â–« Engine Oil .......................... .640
â–« Engine Oil Filter ...................... .642
â–« Engine Air Cleaner Filter .................643 â–«
Accessory Drive Belt Inspection ............646
â–« Maintenance-Free Battery .................648
â–« Air Conditioner Maintenance ..............649
â–« Front Driveshaft Lubrication — 2500/3500
(Four-Wheel Drive Models Only) ............655
â–« Body Lubrication ..................... .656
â–« Windshield Wiper Blades .................656
â–« Adding Washer Fluid ...................659
â–« Exhaust System ....................... .660
â–« Cooling System ....................... .662
â–« Brake System ........................ .667
â–« Rear Axle And 4x4 Front Driving
Axle Fluid Level ...................... .668
â–« Transfer Case ........................ .669
â–« Automatic

Transmission ..................669
7

ONBOARD DIAGNOSTIC SYSTEM (OBD II)
Your vehicle is equipped with a sophisticated onboard
diagnostic system called OBD II. This system monitors the
performance of the emissions, engine, and automatic trans-
mission control systems. When these systems are operating
properly, your vehicle will provide excellent performance
and fuel economy, as well as engine emissions well within
current government regulations.
If any of these systems require service, the OBD II system
will turn on the “Malfunction Indicator Light (MIL).” It
will also store diagnostic codes and other information to
assist your service technician in making repairs. Although
your vehicle will usually be drivable and not need towing,
see your authorized dealer for service as soon as possible.
CAUTION!
•Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and driveability. The
vehicle must be serviced before any emissions tests
can be performed.
(Continued)
CAUTION! (Continued)
•If the MIL is flashing, while the engine is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
Onboard Diagnostic System (OBD II) Cybersecurity
Your vehicle is required to have an Onboard Diagnostic
system (OBD II) and a connection port to allow access to
information related to the performance of your emissions
controls. Authorized service technicians may need to ac-
cess this information to assist with the diagnosis and
service of your vehicle and emissions system.
WARNING!
• ONLY an authorized service technician should con-
nect equipment to the OBD II connection port in
order to diagnose or service your vehicle.
• If unauthorized equipment is connected to the OBD
II connection port, such as a driver-behavior tracking
device, it may:
• Be possible that vehicle systems, including safety
related systems, could be impaired or a loss of
(Continued)
636 MAINTAINING YOUR VEHICLE

WARNING!(Continued)
vehicle control could occur that may result in an
accident involving serious injury or death.
• Access, or allow others to access, information
stored in your vehicle systems, including personal
information.
For further information, refer to “Privacy Practices — If
Equipped With Uconnect 8.4 Radio” and “Uconnect Cy-
berSecurity” in “All About Uconnect Access” in your
Owner ’s Manual Radio Supplement and “Cybersecurity”
in “Understanding Your Instrument Panel”.
Loose Fuel Filler Cap Message
If the vehicle diagnostic system determines that
the fuel filler cap is loose, improperly installed,
or damaged, a loose gascap indicator will dis-
play in the instrument cluster telltale display
area. Refer to “Instrument Cluster Display” in “Under-
standing Your Instrument Panel” for further information.
Tighten the fuel filler cap properly and push the SELECT
button to turn off the message. If the problem continues,
the message will appear the next time the vehicle is started. A loose, improperly installed, or damaged fuel filler cap
may also turn on the Malfunction Indicator Light (MIL).
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS
In some localities, it may be a legal requirement to pass an
inspection of your vehicle’s emissions control system.
Failure to pass could prevent vehicle registration.
For states that require an Inspection and Mainte-
nance (I/M), this check verifies the “Malfunction
Indicator Light (MIL)” is functioning and is not on
when the engine is running, and that the OBD II system is
ready for testing.
Normally, the OBD II system will be ready. The OBD II
system may notbe ready if your vehicle was recently
serviced, or recently had a dead battery or a battery
replacement. If the OBD II system should be determined
not ready for the I/M test, your vehicle may fail the test.
7
MAINTAINING YOUR VEHICLE 637

CAUTION!(Continued)
have potential malfunctions examined by an autho-
rized dealer or qualified repair center.
• Your vehicle has been built with improved fluids
that protect the performance and durability of your
vehicle and also allow extended maintenance inter-
vals. Do not use chemical flushes in these compo-
nents as the chemicals can damage your engine,
transmission, or air conditioning. Such damage is not
covered by the New Vehicle Limited Warranty. If a
flush is needed because of component malfunction,
use only the specified fluid for the flushing proce-
dure.
Engine Oil
Checking Oil Level
To assure proper lubrication of your vehicle’s engine, the
engine oil must be maintained at the correct level. Check
the oil level at regular intervals, such as every fuel stop.
The best time to check the engine oil level is about five
minutes after a fully warmed up engine is shut off. Checking the oil while the vehicle is on level ground will
improve the accuracy of the oil level readings. Always
maintain the oil level within the SAFE zone on the dipstick.
Adding one quart of oil when the reading is at the bottom
of the SAFE zone will result in a reading at the top of the
safe zone on these engines.
CAUTION!
Overfilling or underfilling the crankcase will cause oil
aeration or loss of oil pressure. This could damage your
engine.
Change Engine Oil
The oil change indicator system will remind you that it is
time to take your vehicle in for scheduled maintenance.
Refer to the “Maintenance Schedule” for further informa-
tion.
1500 Models Only
NOTE:
Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), twelve months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.
640 MAINTAINING YOUR VEHICLE

2500 – 3500 Models Only
NOTE:Under no circumstances should oil change inter-
vals exceed 8,000 miles (13,000 km), twelve months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.
Engine Oil Selection
For best performance and maximum protection under all
types of operating conditions, the manufacturer only rec-
ommends engine oils that are API Certified and meet the
requirements of FCA Material Standard MS-6395.
American Petroleum Institute (API) Engine Oil
Identification Symbol
This symbol means that the oil has been
certified by the American Petroleum In-
stitute (API). The manufacturer only rec-
ommends API Certified engine oils.
This symbol certifies 0W-20, 5W-20, 0W-
30, 5W-30 and 10W-30 engine oils.
CAUTION!
Do not use chemical flushes in your engine oil as the
chemicals can damage your engine. Such damage is not
covered by the New Vehicle Limited Warranty.
Engine Oil Viscosity — 3.6L Engines (1500 Models
Only)
MOPAR SAE 5W-20 engine oil approved to FCA Material
Standard MS-6395 or equivalent Pennzoil or Shell Helix is
recommended for all operating temperatures. This engine
oil improves low temperature starting and vehicle fuel
economy.
The engine oil filler cap also shows the recommended
engine oil viscosity for your vehicle. For information on
engine oil filler cap location, refer to “Engine Compart-
ment” in “Maintaining Your Vehicle” for further informa-
tion.
NOTE: MOPAR SAE 5W-30 engine oil approved to FCA
Material Standard MS-6395 may be used when SAE 5W-20
engine oil meeting MS-6395 is not available.
7
MAINTAINING YOUR VEHICLE 641

Engine Oil Viscosity (SAE Grade) — 5.7L Engine
(1500/2500/3500 Models)
MOPAR SAE 5W-20 engine oil approved to FCA Material
Standard MS-6395 such as Pennzoil, Shell Helix or equiva-
lent is recommended for all operating temperatures. This
engine oil improves low temperature starting and vehicle
fuel economy.
The engine oil filler cap also shows the recommended
engine oil viscosity for your engine. For information on
engine oil filler cap location, refer to the “Engine Compart-
ment” illustration in this section.
Lubricants which do not have both the engine oil certifi-
cation mark and the correct SAE viscosity grade number
should not be used.
Engine Oil Viscosity (SAE Grade) — 6.4L Engine
Use MOPAR SAE 0W-40 engine oil approved to FCA
Material Standard MS-12633 such as Pennzoil Ultra
equivalent is recommended for all operating temperatures.
The engine oil filler cap also shows the recommended
engine oil viscosity for your engine. For information on
engine oil filler cap location, refer to the “Engine Compart-
ment” in this section.Lubricants which do not have both the engine oil certifi-
cation mark and the correct SAE viscosity grade number
should not be used.
Synthetic Engine Oils
You may use synthetic engine oils provided the recom-
mended oil quality requirements are met, and the recom-
mended maintenance intervals for oil and filter changes are
followed.
Synthetic engine oils which do not have both the engine oil
certification mark and the correct SAE viscosity grade
number should not be used.
Disposing Of Used Engine Oil And Oil Filters
Care should be taken in disposing of used engine oil and
oil filters from your vehicle. Used oil and oil filters,
indiscriminately discarded, can present a problem to the
environment. Contact your authorized dealer, service sta-
tion or governmental agency for advice on how and where
used oil and oil filters can be safely discarded in your area.
Engine Oil Filter
The engine oil filter should be replaced with a new filter at
every engine oil change.
642 MAINTAINING YOUR VEHICLE

CAUTION!
•The catalytic converter requires the use of unleaded
fuel only. Leaded gasoline will destroy the effective-
ness of the catalyst as an emissions control device
and may seriously reduce engine performance and
cause serious damage to the engine.
• Damage to the catalytic converter can result if your
vehicle is not kept in proper operating condition. In
the event of engine malfunction, particularly involv-
ing engine misfire or other apparent loss of perfor-
mance, have your vehicle serviced promptly. Contin-
ued operation of your vehicle with a severe
malfunction could cause the converter to overheat,
resulting in possible damage to the converter and
vehicle.
Under normal operating conditions, the catalytic converter
will not require maintenance. However, it is important to
keep the engine properly tuned to assure proper catalyst
operation and prevent possible catalyst damage.
NOTE: Intentional tampering with emissions control sys-
tems can result in civil penalties being assessed against
you. In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe and
abnormal catalyst overheating. If this occurs, stop the
vehicle, turn off the engine and allow it to cool. Service,
including a tune-up to manufacturer’s specifications,
should be obtained immediately.
To minimize the possibility of catalytic converter damage:
•
Do not shut off the engine or interrupt the ignition,
when the transmission is in gear and the vehicle is in
motion.
• Do not try to start the engine by pushing or towing the
vehicle.
• Do not idle the engine with any spark plug wires
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough idle
or malfunctioning operating conditions.
7
MAINTAINING YOUR VEHICLE 661

CavityCartridge Fuse Micro Fuse Description
F01 80 Amp Black –Rad Fan Control Module – If Equipped
F03 60 Amp Yellow –Rad Fan – If Equipped
F05 40 Amp Green –Compressor for Air Suspension –
If Equipped
F06 40 Amp Green –Antilock Brakes/Electronic Stability Control
Pump
F07 40 Amp Green –Starter Solenoid
F08 20 Amp Blue
(1500 LD/Cummins Diesel) –
Emissions Diesel – If Equipped
F09 40 Amp Green
(Special Services
Vehicle & Cummins Diesel) –
Diesel Fuel Heater – If Equipped
F10 40 Amp Green –Body Controller / Exterior Lighting #2
F10 50 Amp Red –Body Controller / Exterior Lighting #2 –
If Equipped with Stop/Start
F11 30 Amp Pink –Integrated Trailer Brake Module –
If Equipped
7
MAINTAINING YOUR VEHICLE 681