towing Ram 3500 Chassis Cab 2017 Owner's Guide

•Do not interconnect the hydraulic brake system or
vacuum system of your vehicle with that of the trailer.
This could cause inadequate braking and possible per-
sonal injury.
• An electronically actuated trailer brake controller is
required when towing a trailer with electronically actu-
ated brakes. When towing a trailer equipped with a
hydraulic surge actuated brake system, an electronic
brake controller is not required.
• Trailer brakes are recommended for trailers over
1,000 lbs (453 kg) and required for trailers in excess of
1,653 lbs (749 kg).
Integrated Trailer Brake Module — If Equipped
Your vehicle may have an Integrated Trailer Brake Module
(ITBM) for Electric and Electric Over Hydraulic (EOH)
trailer brakes.
NOTE: This module has been designed and verified with
electric trailer brakes and new electric over hydraulic
systems. Some previous EOH systems may not be compat-
ible with ITBM. The user interface consists of the following:
Manual Brake Control Lever
Slide the manual brake control lever to the right to activate
power to the trailer’s electric brakes independent of the
tow vehicle’s brakes. If the manual brake control lever is
activated while the brake is also applied, the greater of the
two inputs determines the power sent to the trailer brakes.
Integrated Trailer Brake Module (ITBM)
1 — GAIN Adjustment Button
2 — GAIN Adjustment Button
3 — Manual Brake Control Lever
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The trailer and the vehicle’s brake lamps will come on
when either vehicle braking or manual trailer brakes are
applied.
Trailer Brake Status Indicator Light
This light indicates the trailer electrical connection status.
If no electrical connection is detected after the ignition is
turned on, pushing the GAIN adjustment button or sliding
the manual brake control lever will display the GAIN
setting for 10 seconds and the “Trailer Brake Status Indi-
cator Light” will not be displayed.
If a fault is detected in the trailer wiring or the Integrated
Trailer Brake Module (ITBM), the “Trailer Brake Status
Indicator Light” will flash.
GAIN Adjustment Buttons (+/-)
Pushing these buttons will adjust the brake control power
output to the trailer brakes in 0.5 increments. The GAIN
setting can be increased to a maximum of 10 or decreased
to a minimum of 0 (no trailer braking).
GAIN
The GAIN setting is used to set the trailer brake control for
the specific towing condition and should be changed astowing conditions change. Changes to towing conditions
include trailer load, vehicle load, road conditions and
weather.
Adjusting GAIN
NOTE:
This should only be performed in a traffic free
environment at speeds of approximately 20–25 mph
(30–40 km/h).
1. Make sure the trailer brakes are in good working condition, functioning normally and properly adjusted.
See your trailer dealer if necessary.
2. Hook up the trailer and make the electrical connections according to the trailer manufacturer’s instructions.
3. When a trailer with electric/EOH brakes is plugged in, the trailer connected message should appear in the
instrument cluster display (if the connection is not
recognized by the ITBM, braking functions will not be
available), the GAIN setting will illuminate and the
correct type of trailer must be selected from the instru-
ment cluster display options.
4. Push the UP or DOWN button on the steering wheel until “TRAILER TOW” appears on the screen.
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5. Push the RIGHT arrow on the steering wheel to enter“TRAILER TOW”.
6. Push the UP or DOWN buttons until Trailer Brake Type appears on the screen.
7. Push the RIGHT arrow and then push the UP or DOWN buttons until the proper Trailer Brake Type appears on
the screen. 8. In a traffic-free environment, tow the trailer on a dry,
level surface at a speed of 20–25 mph (30–40 km/h) and
squeeze the manual brake control lever completely.
9. If the trailer wheels lockup (indicated by squealing tires), reduce the GAIN setting; if the trailer wheels turn
freely, increase the GAIN setting.
Repeat steps 8 and 9 until the GAIN setting is at a point just
below trailer wheel lockup. If towing a heavier trailer,
trailer wheel lockup may not be attainable even with the
maximum GAIN setting of 10.
Light Electric Heavy Electric Light EOH Heavy EOH
Type of Trailer Brakes Electric Trailer Brakes Electric Trailer Brakes Electric over Hydrau- lic Trailer BrakesElectric over Hydrau-
lic Trailer Brakes
Load *Under 10,000 lbs *Above 10,000 lbs *Under 10,000 lbs *Above 10,000 lbs
* The suggested selection depends and may change de-
pending on the customer preferences for braking perfor-
mance. Condition of the trailer brakes, driving and road
state may also affect the selection.
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Instrument Cluster Display Messages
The trailer brake control interacts with the instrument
cluster display. Display messages, along with a single
chime, will be displayed when a malfunction is determined
in the trailer connection, trailer brake control, or on the
trailer. Refer to “Instrument Cluster Display” in “Under-
standing Your Instrument Panel” for further information.
CAUTION!
Connecting a trailer that is not compatible with the
ITBM system may result in reduced or complete loss of
trailer braking. There may be a increase in stopping
distance or trailer instability which could result in
damage to your vehicle, trailer, or other property.
WARNING!
Connecting a trailer that is not compatible with the
ITBM system may result in reduced or complete loss of
trailer braking. There may be a increase in stopping
distance or trailer instability which could result in
personal injury.NOTE:
•
An aftermarket controller may be available for use with
trailers with air or electric-over-hydraulic trailer brake
systems. To determine the type of brakes on your trailer
and the availability of controllers, check with your
trailer manufacturer or dealer.
• Removal of the ITBM will cause errors and it may cause
damage to the electrical system and electronic modules
of the vehicle. See your authorized dealer if an aftermar-
ket module is to be installed.
Towing Requirements — Trailer Lights And Wiring
Whenever you pull a trailer, regardless of the trailer size,
stop lights and turn signals on the trailer are required for
motoring safety.
NOTE: Do not cut or splice wiring into the vehicle’s wiring
harness.
WARNING!
Any work done to the vehicle’s electrical system or
wiring should be performed by a qualified automotive
technician. If done improperly it may cause damage to
the electrical system wiring and could result in serious
or fatal injury.
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Towing Tips
Before setting out on a trip, practice turning, stopping and
backing the trailer up in an area away from heavy traffic.
Automatic Transmission — If Equipped
The DRIVE range can be selected when towing. The
transmission controls include a drive strategy to avoid
frequent shifting when towing. However, if frequent shift-
ing does occur while in DRIVE, select TOW/HAUL mode
or select a lower gear range (using the Electronic Range
Select (ERS) shift control).
NOTE:Using TOW/HAUL mode, or selecting a lower
gear range (using the ERS shift control) while operating the
vehicle under heavy loading conditions will improve per-
formance and extend transmission life by reducing exces-
sive shifting and heat build up. This action will also
provide better engine braking.
When towing a loaded trailer up steep grades at low
speeds (20 mph [32 km/h] or below), holding your vehicle
in first gear (using the ERS shift control) can help to avoid
transmission overheating. If you regularly tow a trailer for more than 45 minutes of
continuous operation, then change the transmission fluid
and filter(s) as specified for
police, taxi, fleet, or frequent
trailer towing. Refer to the “Maintenance Schedule” for
the proper maintenance intervals.
NOTE: Check the automatic transmission fluid level be-
fore towing.
Tow/Haul Mode
To reduce potential for automatic transmission overheat-
ing, activate TOW/HAUL mode when driving in hilly
areas, or select a lower gear range (using the Electronic
Range Select (ERS) shift control) on more severe grades.
Speed Control — If Equipped
• Do not use in hilly terrain or with heavy loads.
• When using the speed control, if you experience speed
drops greater than 10 mph (16 km/h), disengage until
you can get back to cruising speed.
• Use speed control in flat terrain and with light loads to
maximize fuel efficiency.
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General Maintenance
Snowplows should be maintained in accordance with the
plow manufacturer’s instructions.
Keep all snowplow electrical connections and battery ter-
minals clean and free of corrosion.
When plowing snow, to avoid transmission and drivetrain
damage, the following precautions should be observed.
•Operate with transfer case in 4LO when plowing small
or congested areas where speeds are not likely to exceed
15 mph (24 km/h). At higher speeds operate in 4HI. •
Vehicles with automatic transmissions should use 4LO
range when plowing deep or heavy snow for extended
periods of time to avoid transmission overheating.
• Do not shift the transmission unless the engine has
returned to idle and wheels have stopped. Make a
practice of stepping on the brake pedal while shifting the
transmission.
RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
Towing Condition Wheels OFF The GroundTwo-Wheel
Drive Models Four-Wheel Drive Models
Flat Tow NONENOT
ALLOWED See Instructions
•
Automatic transmission in PARK
• Manual transmission in gear
(NOT in NEUTRAL)
• Transfer case in NEUTRAL (N)
• Tow in forward direction 5
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Towing Condition Wheels OFF TheGroundTwo-Wheel
Drive Models Four-Wheel Drive Models
Dolly Tow Front NOT
ALLOWED NOT ALLOWED
Rear OK NOT ALLOWED
On Trailer ALLOK OK
NOTE: When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.
Recreational Towing — Two-Wheel Drive Models
DO NOT flat tow this vehicle. Damage to the drivetrain
will result.
Recreational towing (for two-wheel drive models) is al-
lowedONLY if the rear wheels are OFFthe ground. This
may be accomplished using a tow dolly or vehicle trailer. If
using a tow dolly, follow this procedure:
1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer’s instructions.
2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Place automatic trans- mission in PARK, manual transmission in gear (not in
NEUTRAL). 4. Properly secure the rear wheels to the dolly, following
the dolly manufacturer’s instructions.
5. Turn the ignition OFF and remove the key fob.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the straight position.
CAUTION!
•Towing with the rear wheels on the ground will
cause severe transmission damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
• Do not disconnect the driveshaft because fluid may
leak from the transmission, causing damage to inter-
nal parts.
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Recreational Towing — Four-Wheel Drive Models
NOTE:Both the manual shift and electronic shift transfer
cases must be shifted into NEUTRAL (N) for recreational
towing. Automatic transmissions must be shifted into
PARK for recreational towing. Manual transmissions must
be placed in gear (NOT in NEUTRAL) for recreational
towing. Refer to the following for the proper transfer case
NEUTRAL (N) shifting procedure for your vehicle.
CAUTION!
• DO NOT dolly tow any 4WD vehicle. Towing with
only one set of wheels on the ground (front or rear)
will cause severe transmission and/or transfer case
damage. Tow with all four wheels either ON the
ground, or OFF the ground (using a vehicle trailer).
• Tow only in the forward direction. Towing this
vehicle backwards can cause severe damage to the
transfer case.
• Before recreational towing, the transfer case must be
in NEUTRAL. To be certain the transfer case is fully
in NEUTRAL, perform the procedure outlined under
“Shifting Into NEUTRAL”. Internal transmission
(Continued)
CAUTION! (Continued)
damage will result, if the transfer case is not in
NEUTRAL during towing.
• Automatic transmissions must be placed in PARK,
and manual transmissions must be placed in gear
(not in Neutral) for recreational towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
• Do not disconnect the rear driveshaft because fluid
will leak from the transfer case, causing damage to
internal parts.
• Do not use a bumper-mounted clamp-on tow bar on
your vehicle. The bumper face bar will be damaged.
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Shifting Into NEUTRAL (N)
Use the following procedure to prepare your vehicle for
recreational towing.
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the NEU-
TRAL (N) position without first fully engaging the
parking brake. The transfer case NEUTRAL (N) posi-
tion disengages both the front and rear driveshafts
from the powertrain, and will allow the vehicle to roll,
even if the automatic transmission is in PARK (or
manual transmission is in gear). The parking brake
should always be applied when the driver is not in the
vehicle.
CAUTION!
It is necessary to follow these steps to be certain that
the transfer case is fully in NEUTRAL (N) before
recreational towing to prevent damage to internal
parts.1. Bring the vehicle to a complete stop, with the engine
running. Firmly apply the parking brake.
2. Shift the transmission to NEUTRAL.
3. Press and hold the brake pedal.
4. Depress the clutch pedal on a manual transmission.
5. Shift the transfer case into NEUTRAL: •With manual shift transfer case, shift the transfer case
lever into NEUTRAL (N).
• With electronic shift transfer case, push and hold the
transfer case NEUTRAL (N) button. Some models
have a small, recessed Nbutton (at the center of the
transfer case switches) that must be pressed using a
ballpoint pen or similar object. Other models have a
rectangular NEUTRAL switch, below the rotary trans-
fer case control knob. The NEUTRAL (N) indicator
light will blink while the shift is in progress. The light
will stop blinking (stay on solid) when the shift to
NEUTRAL (N) is complete. After the shift is completed
and the NEUTRAL (N) light stays on, release the
NEUTRAL (N) button.
6. Release the parking brake.
7. Shift the transmission into REVERSE.
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WHAT TO DO IN EMERGENCIES
CONTENTS
HAZARD WARNING FLASHERS ............430
 IF YOUR ENGINE OVERHEATS .............430
 WHEEL AND TIRE TORQUE SPECIFICATIONS . .431
▫ Torque Specifications ....................431
 JACKING AND TIRE CHANGING ...........433
▫ 4500/5500 Models ..................... .434
▫ Preparations For Jacking ..................434
▫ Jacking Instructions .....................435
 HOISTING ........................... .440
 JUMP-STARTING PROCEDURES ............440
▫ Preparations For Jump-Start ...............441
▫ Jump-Starting Procedure ..................442 
FREEING A STUCK VEHICLE ..............443
 EMERGENCY TOW HOOKS — IF EQUIPPED . . .444
 GEAR SELECTOR OVERRIDE ..............445
 TOWING A DISABLED VEHICLE ............446
▫ Two-Wheel Drive Models .................447
▫ Four-Wheel Drive Models .................448
 ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .448
 EVENT DATA RECORDER (EDR) ............449
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