Ram 3500 Chassis Cab 2017 Owner's Manual

CAUTION!
•Mixing of engine coolant (antifreeze) other than speci-
fied Organic Additive Technology (OAT) engine cool-
ant (antifreeze), may result in engine damage and may
decrease corrosion protection. Organic Additive Tech-
nology (OAT) engine coolant is different and should
not be mixed with Hybrid Organic Additive Technol-
ogy (HOAT) engine coolant (antifreeze) or any “glob-
ally compatible” coolant (antifreeze). If a non-OAT
engine coolant (antifreeze) is introduced into the cool-
ing system in an emergency, the cooling system will
need to be drained, flushed, and refilled with fresh
(Continued)
CAUTION! (Continued)
OAT coolant (conforming to MS.90032), by an autho-
rized dealer as soon as possible.
•Do not use water alone or alcohol-based engine
coolant (antifreeze) products. Do not use additional
rust inhibitors or antirust products, as they may not
be compatible with the radiator engine coolant and
may plug the radiator.
• This vehicle has not been designed for use with
propylene glycol-based engine coolant (antifreeze).
Use of propylene glycol-based engine coolant (anti-
freeze) is not recommended.
7
MAINTAINING YOUR VEHICLE 509

Chassis
ComponentFluid, Lubricant, or Genuine Part
Automatic Transmission (6.4L Engine with 66RFE Trans-
mission) (For Diesel Engine See Diesel Supplement) Use only ATF+4 Automatic Transmission Fluid. Failure to
use ATF+4 fluid may affect the function or performance of
your transmission. We recommend Mopar ATF+4 fluid.
Automatic Transmission (6.4L Engine with AS66RC Trans-
mission) Use only Mopar ASRC Automatic Transmission Fluid or
equivalent. Failure to use the proper fluid may affect the
function or performance of your transmission.
Transfer Case We recommend you use Mopar BW44-44 Transfer Case
Fluid.
Front and Rear Axle Fluid (4500/5500) We recommend you use GL-5 SAE 75W-90 Synthetic
(MS-9763). Limited slip additive is not required for
Limited-Slip Rear Axles.
Brake Master Cylinder We recommend you use Mopar DOT 3 and SAE J1703.
If DOT 3 brake fluid is not available, then DOT 4 is
acceptable.
Power Steering Reservoir We recommend you use Mopar Power Steering Fluid +4,
Mopar ATF+4 Automatic Transmission Fluid.
510 MAINTAINING YOUR VEHICLE

MAINTENANCE SCHEDULES
CONTENTS
MAINTENANCE SCHEDULE ...............512
▫ Maintenance Chart .....................513
8

MAINTENANCE SCHEDULE
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that service
is required for your vehicle. Operating conditions such as
frequent short-trips, trailer tow, extremely hot or cold
ambient temperatures, and E85 fuel usage will influence
when the “Oil Change Required” message is displayed.
Severe Operating Conditions can cause the change oil
message to illuminate as early as 3,500 miles (5,600 km)
since last reset. Have your vehicle serviced as soon as
possible, within the next 500 miles (805 km).
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other than
your authorized dealer, the message can be reset by
referring to the steps described under “Instrument Cluster
Display” in “Understanding Your Instrument Panel” for
further information.Gasoline Engines:
Under no circumstances should oil change intervals exceed
8,000 miles (13,000 km), twelve months or 350 hours of
engine run time, whichever comes first. The 350 hours of
engine run or idle time is generally only a concern for fleet
customers.
Severe Duty:
Change Engine Oil at 4,000 miles (6,500 km) if the vehicle
is operated in a dusty and off road environment or is
operated predominately at idle or very low engine RPM’s.
This type of vehicle use is considered Severe Duty.
Once A Month Or Before A Long Trip:
•
Check engine oil level
• Check windshield washer fluid level
• Check the tire inflation pressures and look for unusual
wear or damage
• Check the fluid levels of the coolant reservoir, brake
master cylinder, power steering and automatic transmis-
sion, and fill as needed
• Check function of all interior and exterior lights
512 MAINTENANCE SCHEDULES

Maintenance Chart
Required Maintenance
Refer to the Maintenance Schedules on the following pages
for required maintenance.
At Every Oil Change Interval As Indicated By OilChange Indicator System:
•Change oil and filter.
• Rotate the tires. Rotate at the first sign of irregular
wear, even if it occurs before the oil indicator
system turns on.
• Inspect engine cooling system protection and hoses.
• Inspect exhaust system.
• Inspect engine air cleaner if using in dusty or
off-road conditions.
At Every Oil Change Interval As Indicated By Oil
Change Indicator System:
•Inspect battery and clean and tighten terminals as
required.
• Inspect automatic transmission fluid if equipped
with dipstick.
• Inspect brake pads, shoes, rotors, drums, hoses and
park brake.
• Inspect front end, and lubricate — If equipped with
serviceable fittings.
• Lube the front drive shaft fitting (4X4 models only).
8
MAINTENANCE SCHEDULES 513

Mileage or time passed (which-ever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV/Universal joints. XX X XX
Inspect front suspension, tie rod
ends, and replace if necessary. XXX X X X X
Inspect the front and rear axle sur-
faces. If gear oil leakage is sus-
pected, check the fluid level. If us-
ing your vehicle for police, taxi,
fleet, off-road or frequent trailer
towing, change axle fluid. XXX X X X X
Inspect the brake linings, parking
brake function. XXX X X X X
Additional Maintenance
Replace engine air filter. XX X XX
Replace spark plugs. ** X
Flush and replace the engine cool-
ant at 10 years or 150,000 miles
(240,000 km) whichever comes
first. XX
514 MAINTENANCE SCHEDULES

Mileage or time passed (which-ever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Change the automatic transmis-
sion fluid (AS66RC Transmission
Only). XX X
Change the automatic transmis-
sion fluid and sump filter (AS66RC
Transmission Only). XX
Change the automatic transmis-
sion fluid and filter(s) (66RFE
Transmission Only), if using your
vehicle for police, taxi, fleet, or
frequent trailer towing. XX
Change the automatic transmis-
sion fluid and filter(s) (66RFE
transmission). X
Inspect the transfer case fluid,
change for any of the following:
police, taxi, fleet, or frequent
trailer towing. XX X X X
8
MAINTENANCE SCHEDULES 515

Mileage or time passed (which-ever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Change the transfer case fluid. X
Inspect and replace PCV valve if
necessary. X
** The spark plug change interval is mileage based only,
yearly intervals do not apply.
WARNING!
•
You can be badly injured working on or around a
motor vehicle. Do only service work for which you
have the knowledge and the right equipment. If you
have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
(Continued)
WARNING! (Continued)
•Failure to properly inspect and maintain your vehicle
could result in a component malfunction and effect
vehicle handling and performance. This could cause
an accident.
516 MAINTENANCE SCHEDULES

IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ....................... .518
▫ Prepare For The Appointment ..............518
▫ Prepare A List ........................ .518
▫ Be Reasonable With Requests ..............518
 IF YOU NEED ASSISTANCE ................518
▫ FCA USA LLC Customer Center ............519
▫ FCA Canada Inc. Customer Center ...........519
▫ In Mexico Contact ..................... .519
▫ Puerto Rico And U.S. Virgin Islands ..........519▫
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY) ....................520
▫ Service Contract ...................... .520
 WARRANTY INFORMATION ...............521
 MOPARPARTS .........................521
 REPORTING SAFETY DEFECTS .............521
▫ In The 50 United States And Washington, D.C. . .521
▫ In Canada ........................... .522
 PUBLICATION ORDER FORMS .............522
9

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to bring the
right papers with you, as well as your warranty folder. All
work to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history, as this
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
518 IF YOU NEED CONSUMER ASSISTANCE