warning Ram 3500 Chassis Cab 2017 Workshop Manual
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5. The 9-1-1 operator may attempt to contact appropriateemergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
WARNING!
•If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from a 9-1-1
operator. All occupants should exit the vehicle im-
mediately and move to a safe location.
• Never place anything on or near the vehicle’s oper-
able 1X(voice/data) or 3G(data) network and GPS
antennas. You could prevent operable 1X(voice/data)
or 3G(data) network and GPS signal reception,
which can prevent your vehicle from placing an
emergency call. An operable 1X(voice/data) or
3G(data) network and GPS signal reception is re-
quired for the 9-1-1 Call system to function properly.
• The 9-1-1 Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
(Continued)
WARNING! (Continued)
can cause the 9-1-1 Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), THE UCONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.
• Modifications to any part of the 9-1-1 Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
9-1-1 Call System Limitations
Vehicles sold in Canada and Mexico DO NOThave 9-1-1
Call system capabilities.
9-1-1 or other emergency line operators in Canada and
Mexico may not answer or respond to 9-1-1 system calls.
104 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
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If the 9-1-1 Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
•The rearview mirror light located between the ASSIST
and 9-1-1 buttons will continuously be illuminated red.
• The device screen will display the following message
“Vehicle device requires service. Please contact your
dealer.”
• An in-vehicle audio message will state “Vehicle device
requires service. Please contact your dealer.”
WARNING!
• Ignoring the rearview mirror light could mean you
will not have 9-1-1 Call services. If the rearview
mirror light is illuminated, have an authorized dealer
service the 9-1-1 Call system immediately.
• The Occupant Restraint Control module turns on the
Air Bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately. Even if the 9-1-1 Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the
9-1-1 Call system operation. These include, but are not
limited to, the following factors:
•
Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.
• The 9-1-1 Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• 1X(voice/data) or 3G(data) network and/or Global Po-
sitioning Satellite signals are unavailable or obstructed.
• Equipment malfunction at the 9-1-1 operator facility.
• Operator error by the 9-1-1 operator.
• 1X(voice/data) or 3G(data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 105
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WARNING!
ALWAYS obey traffic laws and pay attention to the
road. Some Uconnect Access services, including 9-1-1
and Assist, will NOT work without an operable
1X(voice/data) or 3G(data) network connection.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• Never place anything on or near the vehicle’s 1X(voice/
data) or 3G(data) and GPS antennas. You could prevent
1X(voice/data) or 3G(data) and GPS signal reception,
which can prevent your vehicle from placing an emer-
gency call. An operable 1X(voice/data) or 3G(data)
network connection and a GPS signal is required for the
9-1-1 Call system to function properly.
General Information
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received, includ-
ing interference that may cause undesired operation. NOTE:
Changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.
CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
Automatic Dimming Mirror With Rear View Camera
Display — If Equipped
A single ball joint mirror is provided in the vehicle. It is a
twist on mirror that has a fixed position at the windshield.
The mirror installs on the windshield button with a coun-
terclockwise rotation and requires no tools for mounting.
The mirror head can be adjusted up, down, left, and right
for various drivers. The mirror should be adjusted to center
on the view through the rear window.
This mirror automatically adjusts for headlight glare from
vehicles behind you.
106 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
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When the vehicle is placed into reverse gear a video
display illuminates to display the image generated by the
rear view camera. The auto dimming feature is also dis-
abled to improve rear view viewing.Outside Mirrors
To receive maximum benefit, adjust the outside mirrors to
center on the adjacent lane of traffic with a slight overlap of
the view obtained on the inside mirror.
NOTE:If your vehicle is equipped with illuminated ap-
proach lights under the outside mirrors, they can be turned
off through the instrument cluster display or the Uconnect
radio. For further information, refer to “Instrument Cluster
Display” and “Uconnect Settings” in “Understanding Your
Instrument Panel”.
WARNING!
Vehicles and other objects seen in the passenger side
convex mirror will look smaller and farther away than
they really are. Relying too much on your passenger
side convex mirror could cause you to collide with
another vehicle or other object. Use your inside mirror
when judging the size or distance of a vehicle seen in
the passenger side convex mirror. Some vehicles will
not have a convex passenger side mirror.
Automatic Dimming Mirror With Rear View Camera
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 107
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SEATS
Seats are a part of the Occupant Restraint System of the
vehicle.
WARNING!
•It is dangerous to ride in a cargo area, inside or
outside of a vehicle. In a collision, people riding in
these areas are more likely to be seriously injured or
killed.
• Do not allow people to ride in any area of your
vehicle that is not equipped with seats and seat belts.
In a collision, people riding in these areas are more
likely to be seriously injured or killed.
• Be sure everyone in your vehicle is in a seat and
using a seat belt properly.
Driver’s Power Seat — If Equipped
Some models may be equipped with an eight-way power
driver’s seat. The power seat switches are located on the
outboard side of the driver’s seat cushion. There are two
power seat switches that are used to control the movement
of the seat cushion and the seatback.
Adjusting The Seat Forward Or Rearward
The seat can be adjusted both forward and rearward. Push
the seat switch forward or rearward. The seat will move in
the direction of the switch. Release the switch when the
desired position has been reached.
Power Seat Switches
1 — Power Seat Switch
2 — Power Seatback Switch
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Adjusting The Seat Up Or Down
The height of the seats can be adjusted up or down. Pull
upward or push downward on the seat switch. The seat
will move in the direction of the switch. Release the switch
when the desired position is reached.
Reclining The Seatback
The angle of the seatback can be adjusted forward or
rearward. Push the seatback switch forward or rearward,
the seat will move in the direction of the switch. Release the
switch when the desired position is reached.
WARNING!
•Adjusting a seat while driving may be dangerous.
Moving a seat while driving could result in loss of
control which could cause a collision and serious
injury or death.
• Seats should be adjusted before fastening the seat
belts and while the vehicle is parked. Serious injury
or death could result from a poorly adjusted seat belt.
• Do not ride with the seatback reclined so that the
shoulder belt is no longer resting against your chest.
In a collision, you could slide under the seat belt,
which could result in serious injury or death.
CAUTION!
Do not place any article under a power seat or impede
its ability to move as it may cause damage to the seat
controls. Seat travel may become limited if movement
is stopped by an obstruction in the seat’s path.
Tilting The Seat Up Or Down
The angle of the seat cushion can be adjusted in four
directions. Pull upward or push downward on the front or
rear of the seat switch, the front or rear of the seat cushion
will move in the direction of the switch. Release the switch
when the desired position is reached.
Passenger’s Power Seat — If Equipped
Some models are equipped with a six-way power passen-
ger seat. The power seat switch is located on the outboard
side of the seat. The switch is used to control the movement
of the seat and seat cushion.
Adjusting The Seat Forward Or Rearward
The seat can be adjusted both forward and rearward. Push
the seat switch forward or rearward. The seat will move in
the direction of the switch. Release the switch when the
desired position has been reached.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 113
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Adjusting The Seat Up Or Down
The height of the seats can be adjusted up or down. Pull
upward or push downward on the seat switch. The seat
will move in the direction of the switch. Release the switch
when the desired position is reached.
Tilting The Seat Up Or Down
The angle of the seat cushion can be adjusted up or down.
Pull upward or push downward on the front of the seat
switch, the front of the seat cushion will move in the
direction of the switch. Release the switch when you have
reached the desired position.
Power Lumbar — If Equipped
Vehicles equipped with power driver or passenger seats
may be also be equipped with power lumbar. The power
lumbar switch is located on the outboard side of the power
seat. Push the switch forward to increase the lumbar
support. Push the switch rearward to decrease the lumbar
support.
Heated Seats — If Equipped
On some models, the front and rear seats may be equipped
with heaters located in the seat cushions and seat backs.
WARNING!
•Persons who are unable to feel pain to the skin
because of advanced age, chronic illness, diabetes,
spinal cord injury, medication, alcohol use, exhaus-
tion or other physical condition must exercise care
(Continued)
Lumbar Control Switch
114 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
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WARNING!(Continued)
when using the seat heater. It may cause burns even
at low temperatures, especially if used for long
periods of time.
• Do not place anything on the seat or seatback that
insulates against heat, such as a blanket or cushion.
This may cause the seat heater to overheat. Sitting in
a seat that has been overheated could cause serious
burns due to the increased surface temperature of the
seat.
Front Heated Seats
The front heated seats control buttons are located within
the climate or controls screen of the touchscreen.
• Press the heated seat button
once to turn the HI
setting on.
• Press the heated seat buttona second time to turn
the LO setting on.
• Press the heated seat buttona third time to turn the
heating elements off.
If the HI-level setting is selected, the system will automati-
cally switch to LO-level after approximately 60 minutes of
continuous operation. At that time, the display will change
from HI to LO, indicating the change. The LO-level setting
will turn off automatically after approximately 45 minutes.
NOTE: The engine must be running for the heated seats to
operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start, the heated
seats can be programed to come on during a remote start.
If your vehicle is equipped with a touchscreen, this feature
can be programmed through the Uconnect system. Refer to
“Uconnect Settings” in “Understanding Your Instrument
Panel” for further information.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 115
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WARNING!
•Adjusting a seat while driving may be dangerous.
Moving a seat while driving could result in loss of
control which could cause a collision and serious
injury or death.
•
Seats should be adjusted before fastening the seat
belts and while the vehicle is parked. Serious injury or
death could result from a poorly adjusted seat belt.
Reclining Rear Seats — If Equipped
The recliner handle is located on the outside of the seat
cushion. To adjust the seatback, lift upward on the handle,
lean back on the seatback and when you reach the desired
position, release the handle.
WARNING!
Do not ride with the seatback reclined so that the
shoulder belt is no longer resting against your chest. In
a collision, you could slide under the seat belt, which
could result in serious injury or death.
40-20-40 Front Bench Seat — If Equipped
The seat is divided into three segments. The outboard seat
portions are each 40% of the total width of the seat. On some
models, the back of the center portion (20%) easily folds
down to provide an armrest/center storage compartment.
Rear Seat Recliner Handle
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Head Restraints
Head restraints are designed to reduce the risk of injury by
restricting head movement in the event of a rear impact.
Head restraints should be adjusted so that the top of the
head restraint is located above the top of your ear.
WARNING!
•All occupants, including the driver, should not oper-
ate a vehicle or sit in a vehicle’s seat until the head
restraints are placed in their proper positions in
order to minimize the risk of neck injury in the event
of a crash.
• Head restraints should never be adjusted while the
vehicle is in motion. Driving a vehicle with the head
restraints improperly adjusted or removed could
cause serious injury or death in the event of a
collision.
Front Head Restraints
To raise the head restraint, pull upward on the head
restraint. To lower the head restraint, push the adjustment
button located on the base of the head restraint and push
downward on the head restraint. To remove the head restraint, raise it up as far as it can go.
Then, push the adjustment button and the release button at
the base of each post while pulling the head restraint up. To
reinstall the head restraint, put the head restraint posts into
the holes. Then, adjust it to the appropriate height.
Adjustment Buttons
1 — Release Button
2 — Adjustment Button
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