maintenance Ram 3500 Chassis Cab 2017 Owner's Manual

TABLE OF CONTENTSSECTIONPAGE
1INTRODUCTION
...................................................................3
2THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
......................................9
3UNDERSTANDING THE FEATURES OF YOUR VEHICLE
......................................97
4UNDERSTANDING YOUR INSTRUMENT PANEL
...........................................193
5STARTINGANDOPERATING.........................................................321
6WHATTODOINEMERGENCIES ......................................................429
7MAINTAININGYOURVEHICLE .......................................................451
8MAINTENANCE SCHEDULES . .
.......................................................511
9IF YOU NEED CONSUMER ASSISTANCE
.................................................517
10INDEX........................................................................\
..523
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INTRODUCTION
Congratulations on selecting your new FCA US LLC ve-
hicle. Be assured that it represents precision workmanship,
distinctive styling, and high quality.
This Owner’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint you
with the operation and maintenance of your vehicle. It is
supplemented by Warranty Information, and various
customer-oriented documents. Please take the time to read
these publications carefully. Following the instructions and
recommendations in this manual will help assure safe and
enjoyable operation of your vehicle.
If applicable, refer to the Diesel Supplement for diesel
related information.
NOTE: After reviewing the owner information, it should
be stored in the vehicle for convenient referencing and
remain with the vehicle when sold.When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained techni-
cians and genuine MOPAR® parts, and cares about your
satisfaction.
HOW TO USE THIS MANUAL
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the items
of equipment ordered, certain descriptions and illustra-
tions may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
4 INTRODUCTION

The ORC also includes diagnostics that will illuminate the
instrument panel Air Bag Warning Light if a malfunction is
detected that could affect the air bag system. The diagnos-
tics also record the nature of the malfunction. While the air
bag system is designed to be maintenance free, if any of the
following occurs, have an authorized dealer service the air
bag system immediately.
•The Air Bag Warning Light does not come on during the
four to eight seconds when the ignition switch is first in
the ON/RUN position.
• The Air Bag Warning Light remains on after the four to
eight-second interval.
• The Air Bag Warning Light comes on intermittently or
remains on while driving.
NOTE: If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant Restraint
Controller (ORC) may also be disabled. In this condition
the air bags may not be ready to inflate for your protection.
Have an authorized dealer service the air bag system
immediately.WARNING!
Ignoring the Air Bag Warning Light in your instrument
panel could mean you won’t have the air bag system to
protect you in a collision. If the light does not come on
as a bulb check when the ignition is first turned on,
stays on after you start the vehicle, or if it comes on as
you drive, have your authorized dealer service the air
bag system immediately.
Front Air Bags
This vehicle has front air bags and lap/shoulder belts for
both the driver and front passenger. The front air bags are
a supplement to the seat belt restraint systems. The driver
front air bag is mounted in the center of the steering wheel.
The passenger front air bag is mounted in the instrument
panel, above the glove compartment. The words “SRS
AIRBAG” or “AIRBAG” are embossed on the air bag
covers.
56 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

▫Radio Operation ....................... .277
▫ CD Player — If Equipped .................278
 CD/DVD DISC MAINTENANCE ............278
 RADIO OPERATION AND MOBILE DEVICES . . .278
▫ Regulatory And Safety Information ..........279
 CLIMATE CONTROLS ....................280
▫ Manual Climate Controls Without A Touchscreen —
If Equipped ......................... .280
▫ Climate Controls With a Touchscreen .........285
▫ Automatic Temperature Control (ATC) — If
Equipped ........................... .294
▫ Operating Tips ....................... .295
 PERSONALIZED MENU BAR ...............297
 UCONNECT VOICE RECOGNITION .........298
▫ Introducing Uconnect ....................298
▫ Get Started .......................... .300
▫ Basic Voice Commands ...................301
▫ Radio .............................. .302▫
Media .............................. .304
▫ Phone .............................. .306
▫ Voice Text Reply ...................... .307
▫ Climate (8.4/8.4 NAV) ...................309
▫ Navigation (8.4 /8.4 NAV) ................309
▫ Uconnect Access (8.4/8.4 NAV) .............310
▫ Vehicle Health Alert ....................311
▫ Register (8.4/8.4 NAV) ...................312
▫ Mobile App (8.4/8.4 NAV) ................312
▫ Voice Texting (8.4/8.4 NAV) ...............313
▫ Y

elp (8.4/8.4 NAV) ..................... .314
▫ SiriusXM Travel Link (8.4/8.4 NAV) ..........315
▫ Siri Eyes Free — If Equipped ..............316
▫ Do Not Disturb ....................... .319
▫ General Information .....................319
▫ Additional Information ...................320
194 UNDERSTANDING YOUR INSTRUMENT PANEL

Please note that the TPMS is not a substitute for proper tire
maintenance, and it is the driver ’s responsibility to main-
tain correct tire pressure, even if under-inflation has not
reached the level to trigger illumination of the TPMS low
tire pressure telltale.
Your vehicle has also been equipped with a TPMS malfunc-
tion indicator to indicate when the system is not operating
properly. The TPMS malfunction indicator is combined
with the low tire pressure telltale. When the system detects
a malfunction, the telltale will flash for approximately one
minute and then remain continuously illuminated. This
sequence will continue upon subsequent vehicle start-ups
as long as the malfunction exists. When the malfunction
indicator is illuminated, the system may not be able to
detect or signal low tire pressure as intended. TPMS
malfunctions may occur for a variety of reasons, including
the installation of replacement or alternate tires or wheels
on the vehicle that prevent the TPMS from functioning
properly. Always check the TPMS malfunction telltale afterreplacing one or more tires or wheels on your vehicle to
ensure that the replacement or alternate tires and wheels
allow the TPMS to continue to function properly.
CAUTION!
The TPMS has been optimized for the original equip-
ment tires and wheels. TPMS pressures and warning
have been established for the tire size equipped on
your vehicle. Undesirable system operation or sensor
damage may result when using replacement equip-
ment that is not of the same size, type, and/or style.
Aftermarket wheels can cause sensor damage. Using
aftermarket tire sealants may cause the Tire Pressure
Monitoring System (TPMS) sensor to become inoper-
able. After using an aftermarket tire sealant it is
recommended that you take your vehicle to an autho-
rized dealer to have your sensor function checked.4
UNDERSTANDING YOUR INSTRUMENT PANEL 213

CD Player — If Equipped
Pushing the top of the switch once will go to the next track
on the CD. Pushing the bottom of the switch once will go
to the beginning of the current track or to the beginning of
the previous track if it is within eight seconds after the
current track begins to play.
If you push the switch up or down twice, it plays the
second track. If you push the switch up or down three
times, it will play the third, etc.
CD/DVD DISC MAINTENANCE
To keep a CD/DVD in good condition, take the following
precautions:
1. Handle the disc by its edge; avoid touching the surface.
2. If the disc is stained, clean the surface with a soft cloth,wiping from center to edge.
3. Do not apply paper or tape to the disc; avoid scratching the disc.
4. Do not use solvents such as benzene, thinner, cleaners, or anti-static sprays. 5. Store the disc in its case after playing.
6. Do not expose the disc to direct sunlight.
7. Do not store the disc where temperatures may become
too high.
NOTE: If you experience difficulty in playing a particular
disc, it may be damaged (e.g., scratched, reflective coating
removed, a hair, moisture or dew on the disc), oversized, or
have protection encoding. Try a known good disc before
considering disc player service.RADIO OPERATION AND MOBILE DEVICES
Under certain conditions, an “on” mobile device in your
vehicle can cause erratic or noisy performance from your
radio. This condition may be lessened or eliminated by
relocating the mobile device antenna. This condition is not
harmful to the radio. If your radio performance does not
satisfactorily “clear” by the repositioning of the antenna, it
is recommended that the radio volume be turned down or
off during mobile device operation when not using
Uconnect (if equipped).
278 UNDERSTANDING YOUR INSTRUMENT PANEL

▫Shallow Standing Water ..................352
 POWER STEERING ..................... .353
▫ Power Steering Fluid Check ...............354
 PARKING BRAKE ...................... .355
 BRAKE SYSTEM ....................... .356
▫ Hydraulic Brake Assist ...................357
 ELECTRONIC BRAKE CONTROL SYSTEM .....357
▫ Electronic Brake Force Distribution (EBD) ......357
▫ Brake System Warning Light ...............358
▫ Anti-Lock Brake System (ABS) .............358
▫ Anti-Lock Brake Warning Light .............359
▫ Brake Assist System (BAS) ................359
▫ Hill Start Assist (HSA) ...................360
▫ Traction Control System (TCS) .............362
▫ Electronic Stability Control (ESC) ...........363
▫ Electronic Roll Mitigation (ERM) ...........366
▫ Trailer Sway Control (TSC) — If Equipped . . . .367 ▫
Hill Descent Control (HDC) — If Equipped . . . .368
 TIRE SAFETY INFORMATION ..............370
▫ Tire Markings ........................ .370
▫ Tire Identification Number (TIN) ............374
▫ Tire Terminology And Definitions ...........375
▫ Tire Loading And Tire Pressure ............376
 TIRES — GENERAL INFORMATION .........381
▫ Tire Pressure ......................... .381
▫ Tire Inflation Pressures ..................382
▫ T

ire Pressures For High Speed Operation .....383
▫ Tire Maintenance And Replacement ..........383
▫ Radial Ply Tires ....................... .384
▫ Tire Types ........................... .384
▫ Run Flat Tires — If Equipped ..............385
▫ Spare Tires — If Equipped ................386
▫ Tire Spinning ........................ .388
▫ Tread Wear Indicators ...................388
322 STARTING AND OPERATING

▫Trailer And Tongue Weight ...............413
▫ Towing Requirements ...................414
▫ Towing Tips .......................... .420
 SNOWPLOW .......................... .421
▫ Before Plowing ....................... .421
▫ Snowplow Prep Package Model Availability . . . .422
▫ Over The Road Operation With Snowplow
Attached ............................ .422
▫ Operating Tips ........................ .422
▫ General Maintenance ....................423 
RECREATIONAL TOWING (BEHIND
MOTORHOME, ETC.) ....................423
▫ Towing This Vehicle Behind Another Vehicle. . . .423
▫ Recreational Towing — Two-Wheel Drive
Models ............................. .424
▫ Recreational Towing — Four-Wheel Drive
Models ............................. .425
324 STARTING AND OPERATING

WARNING!(Continued)
the performance of the ESC system. Changes to the
steering system, suspension, braking system, tire
type and size or wheel size may adversely affect ESC
performance. Improperly inflated and unevenly
worn tires may also degrade ESC performance. Any
vehicle modification or poor vehicle maintenance
that reduces the effectiveness of the ESC system can
increase the risk of loss of vehicle control, vehicle
rollover, personal injury and death.
ESC Operating Modes
NOTE:Depending upon model and mode of operation, the
ESC system may have multiple operating modes.
ESC On
This is the normal operating mode for the ESC. Whenever
the vehicle is started, the ESC system will be in this mode.
This mode should be used for most driving conditions.
Alternate ESC modes should only be used for specific
reasons as noted in the following paragraphs. Partial Off
The “Partial Off” mode is intended for times when a more
spirited driving experience is desired. This mode may
modify TCS and ESC thresholds for activation, which
allows for more wheel spin than normally allowed. This
mode may be useful if the vehicle becomes stuck.
To enter the “Partial Off” mode, momentarily push the
“ESC Off” switch and the “ESC Off Indicator Light” will
illuminate. To turn the ESC on again, momentarily push
the “ESC Off” switch and the “ESC Off Indicator Light”
will turn off.
NOTE:
For vehicles with multiple partial ESC modes a
momentary button push will toggle the ESC mode. Mul-
tiple momentary button pushed may be required to return
to ESC On.
WARNING!
• When in “Partial Off” mode, the TCS functionality
of ESC, (except for the limited slip feature described
in the TCS section), has been disabled and the “ESC
Off Indicator Light” will be illuminated. When in
“Partial Off” mode, the engine power reduction
(Continued)
364 STARTING AND OPERATING

Example: If garage temperature = 68°F (20°C) and the
outside temperature = 32°F (0°C) then the cold tire inflation
pressure should be increased by 3 psi (21 kPa), which
equals 1 psi (7 kPa) for every 12°F (7°C) for this outside
temperature condition.
Tire pressure may increase from 2 to 6 psi (13 to 40 kPa)
during operation. DO NOT reduce this normal pressure
build up or your tire pressure will be too low.
Tire Pressures For High Speed Operation
The manufacturer advocates driving at safe speeds and
within posted speed limits. Where speed limits or condi-
tions are such that the vehicle can be driven at high speeds,
maintaining correct tire inflation pressure is very impor-
tant. Increased tire pressure and reduced vehicle loading
may be required for high-speed vehicle operation. Refer to
your authorized tire dealer or original equipment vehicle
dealer for recommended safe operating speeds, loading
and cold tire inflation pressures.
WARNING!
High speed driving with your vehicle under maximum
load is dangerous. The added strain on your tires could
cause them to fail. You could have a serious collision.
Do not drive a vehicle loaded to the maximum capacity
at continuous speeds above 75 mph (120 km/h).
Tire Maintenance And Replacement
You should follow all maintenance procedures specified by
the manufacturer of this vehicle’s tires. The tires originally
installed on this vehicle were designed to conform to EPA
greenhouse gas standards and NHTSA fuel economy stan-
dards.
If you need to replace your tires, you should do so with
tires that meet those standards. Check with your autho-
rized dealer or with the tire manufacturer for appropriate
replacement tires.
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STARTING AND OPERATING 383