Ram 3500 Chassis Cab 2018 Owner's Manual

STICK WITH THE SPECIALISTS®
Second Edition Rev 1Printed in the U.S.A.
©2017 FCA US LLC. All Rights Reserved.
Ram is a registered trademark of FCA US LLC. 18DD-126-AB
Chassis CAB
OWNER’S MANUAL
2018
Promaster
2018

VEHICLES SOLD IN CANADAWith respect to any Vehicles Sold in Canada, the name
FCA US LLC shall be deemed to be deleted and the name
FCA Canada Inc. used in substitution therefore.DRIVING AND ALCOHOLDrunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated non-
drinking driver, call a cab, a friend, or use public trans-
portation.
WARNING!
Driving after drinking can lead to an accident.
Your perceptions are less sharp, your reflexes are
slower, and your judgment is impaired when you
have been drinking. Never drink and then drive.
This manual illustrates and describes the operation of
features and equipment that are either standard or op-
tional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in design
and specifications, and/or make additions to or improve-
ments to its products without imposing any obligation
upon itself to install them on products previously manu-
factured.
Copyright © 2017 FCA US LLC

TABLE OF CONTENTSSECTIONPAGE
1INTRODUCTION
...................................................................3
2GRAPHICAL TABLE OF CONTENTS
......................................................9
3GETTING TO KNOW YOUR VEHICLE
...................................................15
4GETTING TO KNOW YOUR INSTRUMENT PANEL
.........................................125
5SAFETY
........................................................................\
159
6STARTINGANDOPERATING.........................................................235
7INCASEOFEMERGENCY ...........................................................317
8SERVICING AND MAINTENANCE
.....................................................355
9TECHNICAL SPECIFICATIONS
........................................................423
10MULTIMEDIA ....................................................................437
11CUSTOMER ASSISTANCE
............................................................503
12INDEX........................................................................\
..509
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4
5
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7
8
9
10 11
12

INTRODUCTION
CONTENTS
INTRODUCTION .........................4
 HOW TO USE THIS MANUAL ...............5
▫ Essential Information ......................5
▫ Symbols ...............................6 
WARNINGS AND CAUTIONS ................7
 VAN CONVERSIONS/CAMPERS ..............7
 VEHICLE MODIFICATIONS/ALTERATIONS .....7
1

INTRODUCTION
Dear Customer, congratulations on selecting your new
vehicle. Be assured that it represents precision workman-
ship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and
perform tasks that conventional passenger vehicles are not
intended. It handles and maneuvers differently from many
passenger vehicles both on-road and off-road, so take time
to become familiar with your vehicle. If equipped, the
two-wheel drive version of this vehicle was designed for
on-road use only. It is not intended for off-road driving or
use in other severe conditions suited for a four-wheel drive
vehicle. Before you start to drive this vehicle, read the
Owner ’s Manual. Be sure you are familiar with all vehicle
controls, particularly those used for braking, steering,
transmission, and transfer case shifting. Learn how your
vehicle handles on different road surfaces. Your driving
skills will improve with experience. When driving off-road,
or working the vehicle, don’t overload the vehicle or expect
the vehicle to overcome the natural laws of physics.
Always observe federal, state, provincial and local laws
wherever you drive. As with other vehicles of this type,
failure to operate this vehicle correctly may result in loss of
control or a collision. Refer to the “Driving Tips” section for
further information.This Owner ’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint you
with the operation and maintenance of your vehicle. It is
supplemented by Warranty Information, and customer
oriented documents. In the attached Warranty Booklet you
will find a description of the services that FCA offers to its
customers, the Warranty Certificate and the details of the
terms and conditions for maintaining its validity. Please
take the time to read all of these publications carefully
before driving your vehicle for the first time. Following the
instructions, recommendations, tips, and important warn-
ings in this manual will help assure safe and enjoyable
operation of your vehicle.
This Owner ’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related
to the trim level, engine, and version that you have
purchased. Any content introduced throughout the Own-
er ’s Information, that may or may not be applicable to your
vehicle, will be identified with the wording “If Equipped”.
All data contained in this publication are intended to help
you use your vehicle in the best possible way. FCA aims at
a constant improvement of the vehicles produced. For this
reason, it reserves the right to make changes to the model
4 INTRODUCTION

described for technical and/or commercial reasons. For
further information, contact an authorized dealer.
If applicable, refer to the owners manual supplement for
related information.
NOTE:After reviewing the Owner ’s Information, it should
be stored in the vehicle for convenient referencing, and
remain with the vehicle when sold.
When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained techni-
cians and genuine MOPAR® parts, and cares about your
satisfaction.HOW TO USE THIS MANUAL
Essential Information
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the items
of equipment ordered, certain descriptions and illustra-
tions may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
1
INTRODUCTION 5

Symbols
Consult the following table for a description of the symbols
that may be used on your vehicle or throughout this
Owner’s Manual:
6 INTRODUCTION

WARNINGS AND CAUTIONS
This Owner ’s Manual containsWARNINGSagainst oper-
ating procedures that could result in a collision, bodily
injury and/or death. It also contains CAUTIONSagainst
procedures that could result in damage to your vehicle. If
you do not read this entire Owner ’s Manual, you may miss
important information. Observe all Warnings and Cau-
tions.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body
modifications or special equipment installed by van
conversion/camper manufacturers/body builders. U.S.
residents refer to the Warranty Information book, Section
2.1.C. Canadian residents refer to the “What Is Not Cov-
ered” section of the Warranty Information book. Such
equipment includes video monitors, VCRs, heaters, stoves,
refrigerators, etc. For warranty coverage and service on
these items, contact the applicable manufacturer. Operating instructions for the special equipment installed
by the conversion/camper manufacturer should also be
supplied with your vehicle. If these instructions are miss-
ing, please contact your authorized dealer for assistance in
obtaining replacement documents from the applicable
manufacturer.
For information on the Body Builder ’s Guide refer to
www.rambodybuilder.com. This website contains dimen-
sional and technical specifications for your vehicle. It is
intended for Second Stage Manufacturer’s technical sup-
port. For service issues, contact your authorized dealer.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could
seriously affect its roadworthiness and safety and may
lead to a collision resulting in serious injury or death.
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INTRODUCTION 7