Ram 3500 Chassis Cab 2018 Owner's Manual

WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle’s wheels
faster than 30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when you are
stuck and do not let anyone near a spinning wheel, no
matter what the speed.
CAUTION!
•Racing the engine or spinning the wheels may lead
to transmission overheating and failure. Allow the
engine to idle with the transmission in NEUTRAL
for at least one minute after every five rocking-
motion cycles. This will minimize overheating and
reduce the risk of clutch or transmission failure
during prolonged efforts to free a stuck vehicle.
• When “rocking” a stuck vehicle by shifting between
DRIVE/SECOND GEAR and REVERSE, do not spin
the wheels faster than 15 mph (24 km/h), or drive-
train damage may result.
• Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure. It
can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no transmis-
sion shifting occurring).
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IN CASE OF EMERGENCY 349

TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service. If the transmis-
sion and drivetrain are operable, disabled vehicles may
also be towed as described under “Recreational Towing” in
the “Starting And Operating” section.
Towing
Condition Wheels
OFF The Ground 2WD Models 4WD Models
Flat Tow NONE If transmission is operable:
•Transmission in NEUTRAL
• 30 mph (48 km/h) max speed
• 15 miles (24 km) maxdistance See instructions in “Recreational Tow-
ing” under “Starting And Operating”
•
Auto Transmission in PARK
• Manual Transmission in gear ( NOT
NEUTRAL)
• Transfer Case in NEUTRAL
• To w i n forward direction
Wheel Lift Or Dolly To w Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
350 IN CASE OF EMERGENCY

Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to “Gear Selector Override” in this section
for instructions on shifting the automatic transmission out
of PARK for towing.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, the vehicle may be towed (with the rear wheels
on the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 15 miles (24 km).
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 15
miles (24 km), tow with the rear wheels OFFthe ground.
Acceptable methods are to tow the vehicle on a flatbed, or
with the front wheels raised and the rear wheels on a
towing dolly, or (when using a suitable steering wheel
stabilizer to hold the front wheels in the straight position)
with rear wheels raised and the front wheels on the
ground.
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IN CASE OF EMERGENCY 351

CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe engine and/or transmission
damage. Damage from improper towing is not covered
under the New Vehicle Limited Warranty.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels
OFFthe ground. Acceptable methods are to tow the vehicle
on a flatbed or with one end of vehicle raised and the
opposite end on a towing dolly.
If flatbed equipment is not available, and the transfer case
is operable, the vehicle may be towed (in the forward
direction, with ALLwheels on the ground), IFthe transfer
case is in NEUTRAL and the transmission is in PARK (for
automatic transmissions) or in gear (NOT in NEUTRAL,
for manual transmissions). Refer to “Recreational Towing”
in “Starting And Operating” for further information and
detailed instructions.
CAUTION!
• Front or rear wheel lifts must not be used (if the
remaining wheels are on the ground). Internal dam-
age to the transmission or transfer case will occur if
a front or rear wheel lift is used when towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
Emergency Tow Hooks — If Equipped
Your vehicle may be equipped with emergency tow hooks.
NOTE: For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk of damage
to the vehicle.
WARNING!
• Do not use a chain for freeing a stuck vehicle. Chains
may break, causing serious injury or death.
• Stand clear of vehicles when pulling with tow hooks.
Tow straps may become disengaged, causing serious
injury.
352 IN CASE OF EMERGENCY

CAUTION!
Tow hooks are for emergency use only, to rescue a
vehicle stranded off road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Enhanced Accident Re-
sponse System (EARS) function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder
(EDR). The main purpose of an EDR is to record data that
will assist in understanding how a vehicle’s systems per-
formed under certain crash or near crash-like situations,
such as an air bag deployment or hitting a road obstacle.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Event Data Recorder (EDR).
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IN CASE OF EMERGENCY 353

SERVICING AND MAINTENANCE
CONTENTS
SCHEDULED SERVICING .................357
▫ Maintenance Plan ..................... .358
▫ Heavy Duty Use Of The Vehicle ............361
 ENGINE COMPARTMENT .................362
▫ 6.4L Engine ......................... .362
▫ Checking Oil Level — Gas Engine ...........363
▫ Adding Washer Fluid ...................363
▫ Maintenance-Free Battery .................363
 DEALER SERVICE ...................... .364
▫ Engine Oil — Gas Engine .................365
▫ Engine Oil Filter ...................... .366
▫ Engine Air Cleaner Filter .................366
▫ Air Conditioner Maintenance ..............369▫
Front Driveshaft Lubrication — 2500/3500
(Four-Wheel Drive Models Only) ............374
▫ Accessory Drive Belt Inspection ............375
▫ Body Lubrication ..................... .376
▫ Windshield Wiper Blades .................377
▫ Exhaust System ....................... .380
▫ Cooling System ....................... .382
▫ Brake System ........................ .386
▫ Automatic Transmission ..................387
▫ Rear Axle And 4x4 Front Driving Axle
Fluid Level .......................... .390
▫ Transfer Case ........................ .391
 HOISTING ........................... .391
8

TIRES ............................... .392
▫ Tire Safety Information ..................392
▫ Tires — General Information ..............401
▫ Tire Types ........................... .407
▫ Spare Tires — If Equipped ................409
▫ Wheel And Wheel Trim Care ..............411
▫ Tire Chains (Traction Devices) .............412
▫ Tire Rotation Recommendations ............414
 DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ..................416
▫ Treadwear ........................... .416
▫ Traction Grades ....................... .416▫
Temperature Grades .....................416
 STORING THE VEHICLE ..................417
 BODYWORK .......................... .417
▫ Protection From Atmospheric Agents ........417
▫ Body And Underbody Maintenance ..........418
▫ Preserving The Bodywork .................418
 INTERIORS ........................... .419
▫ Seats And Fabric Parts ...................419
▫ Plastic And Coated Parts ..................420
▫ Leather Parts ......................... .421
▫ Glass Surfaces ........................ .421
356 SERVICING AND MAINTENANCE

SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that service
is required for your vehicle. Operating conditions such as
frequent short-trips, trailer tow, extremely hot or cold
ambient temperatures, and E85 fuel usage will influence
when the “Oil Change Required” message is displayed.
Severe Operating Conditions can cause the change oil
message to illuminate as early as 3,500 miles (5,600 km)
since last reset. Have your vehicle serviced as soon as
possible, within the next 500 miles (805 km).
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other than
your authorized dealer, the message can be reset by
referring to the steps described under “Instrument Cluster
Display” in “Getting To Know Your Instrument Panel” for
further information.Gasoline Engines:
Under no circumstances should oil change intervals exceed
8,000 miles (13,000 km), twelve months or 350 hours of
engine run time, whichever comes first. The 350 hours of
engine run or idle time is generally only a concern for fleet
customers.
Severe Duty:
Change Engine Oil at 4,000 miles (6,500 km) or 350 hours of
engine run time if the vehicle is operated in a dusty and off
road environment or is operated predominately at idle or
very low engine RPM’s. This type of vehicle use is consid-
ered Severe Duty.
Once A Month Or Before A Long Trip:
•
Check engine oil level
• Check windshield washer fluid level
• Check the tire inflation pressures and look for unusual
wear or damage
• Check the fluid levels of the coolant reservoir, brake
master cylinder, power steering and automatic transmis-
sion, and fill as needed
• Check function of all interior and exterior lights
8
SERVICING AND MAINTENANCE 357

Maintenance Plan
Required Maintenance
Refer to the maintenance plan on the following pages for
required maintenance.
At Every Oil Change Interval As Indicated By OilChange Indicator System:
•Change oil and filter.
• Rotate the tires. Rotate at the first sign of irregular
wear, even if it occurs before the oil indicator
system turns on.
• Inspect engine cooling system protection and hoses.
• Inspect exhaust system.
• Inspect engine air cleaner if using in dusty or
off-road conditions.
At Every Oil Change Interval As Indicated By Oil
Change Indicator System:
•Inspect battery and clean and tighten terminals as
required.
• Inspect automatic transmission fluid if equipped
with dipstick.
• Inspect brake pads, shoes, rotors, drums, hoses and
park brake.
• Inspect front end, and lubricate — If equipped with
serviceable fittings.
• Lube the front drive shaft fitting (4X4 models only).
358 SERVICING AND MAINTENANCE