ECO mode Ram 3500 Chassis Cab 2018 Workshop Manual

Dual wheel models require a special heavy-duty lug nut
tightening adapter (included with the vehicle) to correctly
tighten the lug nuts. Also, when it is necessary to remove
and install dual rear wheels, use a proper vehicle lifting
device.
NOTE:When installing a spare tire (if equipped) as part of
a dual rear wheel end combination, the tire diameter of the
two individual tires must be compared. If there is a
significant difference, the larger tire should be installed in
a front location. The correct direction of rotation for dual
tire installations must also be observed.
It is recommended that wheel stud nuts be kept torqued to
specifications at all times. Torque wheel stud nuts to
specifications at each lubrication interval.
Wheel Nuts
All wheel nuts should be tightened occasionally to elimi-
nate the possibility of wheel studs being sheared or the bolt
holes in the wheels becoming elongated. This is especially
important during the first few hundred miles/kilometers
of operation to allow the wheel nuts to become properly
set. All wheel nuts should first be firmly seated against the
wheel. The wheel nuts should then be tightened to recom-
mended torque. Tighten the wheel nuts to final torque in increments. Progress around the bolt circle, tightening the
wheel nut opposite to the wheel nut just previously
tightened until final torque is achieved.
To Stow The Flat Or Spare — If Equipped
Refer to Upfitters Body Builders Guide for information on
stowing your spare tire (if equipped).
Hub Caps/Wheel Covers — If Equipped
The hub caps must be removed before raising the vehicle
off the ground.
CAUTION!
Use extreme caution when removing the front and rear
center caps. Damage can occur to the center cap and/or
the wheel if screwdriver type tools are used. A pulling
motion, not a pry off motion, is recommended to
remove the caps.
For single rear wheel (SRW) models, use the flat blade on
the end of the lug wrench to pull the hub cap off. Insert the
blade end into the pull off notch and carefully pull the hub
cap off with a back and forth motion.
On 3500 models with dual rear wheels (DRW), you must
first remove the hub caps. The jack handle driver has a
342 IN CASE OF EMERGENCY

6. Move the gear selector to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. Next, shift back and forth between DRIVE and
REVERSE (with automatic transmission) or SECOND
GEAR and REVERSE (with manual transmission) while
gently pressing the accelerator. Use the least amount of
accelerator pedal pressure that will maintain the rocking
motion, without spinning the wheels or racing the engine.
NOTE:Push the ESC Off switch, to place the Electronic
Stability Control (ESC) system in Partial Offmode, before
rocking the vehicle. Refer to “Electronic Brake Control
System” in “Safety” for further information. Once the
vehicle has been freed, push the ESC Offswitch again to
restore ESC On mode.
Gear Selector Override Access Port
348 IN CASE OF EMERGENCY

Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to “Gear Selector Override” in this section
for instructions on shifting the automatic transmission out
of PARK for towing.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, the vehicle may be towed (with the rear wheels
on the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 15 miles (24 km).
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 15
miles (24 km), tow with the rear wheels OFFthe ground.
Acceptable methods are to tow the vehicle on a flatbed, or
with the front wheels raised and the rear wheels on a
towing dolly, or (when using a suitable steering wheel
stabilizer to hold the front wheels in the straight position)
with rear wheels raised and the front wheels on the
ground.
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CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe engine and/or transmission
damage. Damage from improper towing is not covered
under the New Vehicle Limited Warranty.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels
OFFthe ground. Acceptable methods are to tow the vehicle
on a flatbed or with one end of vehicle raised and the
opposite end on a towing dolly.
If flatbed equipment is not available, and the transfer case
is operable, the vehicle may be towed (in the forward
direction, with ALLwheels on the ground), IFthe transfer
case is in NEUTRAL and the transmission is in PARK (for
automatic transmissions) or in gear (NOT in NEUTRAL,
for manual transmissions). Refer to “Recreational Towing”
in “Starting And Operating” for further information and
detailed instructions.
CAUTION!
• Front or rear wheel lifts must not be used (if the
remaining wheels are on the ground). Internal dam-
age to the transmission or transfer case will occur if
a front or rear wheel lift is used when towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
Emergency Tow Hooks — If Equipped
Your vehicle may be equipped with emergency tow hooks.
NOTE: For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk of damage
to the vehicle.
WARNING!
• Do not use a chain for freeing a stuck vehicle. Chains
may break, causing serious injury or death.
• Stand clear of vehicles when pulling with tow hooks.
Tow straps may become disengaged, causing serious
injury.
352 IN CASE OF EMERGENCY

Refrigerant Recovery And Recycling — R–1234yf
R–1234yf Air Conditioning Refrigerant is a hydrofluo-
roolefin (HFO) that is endorsed by the Environmental
Protection Agency and is an ozone-friendly substance with
a low global-warming potential. The manufacturer recom-
mends that air conditioning service be performed by an
authorized dealer using recovery and recycling equipment.
NOTE:Use only manufacturer approved A/C system
PAG compressor oil, and refrigerants.
Cabin Filter Replacement (A/C Air Filter)
Refer to the “Maintenance Plan” for the proper mainte-
nance intervals.
WARNING!
Do not remove the cabin air filter while the vehicle is
running, or while the ignition is in the ACC or ON/
RUN mode. With the cabin air filter removed and the
blower operating, the blower can contact hands and
may propel dirt and debris into your eyes, resulting in
personal injury. The cabin air filter is located in the fresh air inlet behind the
glove compartment. Perform the following procedure to
replace the filter:
1. Open the glove compartment and remove all contents.
2. With the glove compartment door open, remove the
glove compartment tension tether and tether clip by
sliding the clip toward the face of the glove compart-
ment door. Lift the clip out of glove compartment door
and release into dash panel.
Right Side Of Glove Compartment
1 — Glove Compartment Tension Tether
2 — Glove Compartment Door
370 SERVICING AND MAINTENANCE

Conditions that would require replacement:
•Rib chunking (one or more ribs has separated from belt
body)
• Rib or belt wear
• Longitudinal belt cracking (cracks between two ribs)
• Belt slips
• “Groove jumping (belt does not maintain correct posi-
tion on pulley)
• Belt broken (note: identify and correct problem before
new belt is installed) •
Noise (objectionable squeal, squeak, or rumble is heard
or felt while drive belt is in operation)
Some conditions can be caused by a faulty component such
as a belt pulley. Belt pulleys should be carefully inspected
for damage and proper alignment.
Belt replacement on some models requires the use of
special tools, we recommend having your vehicle serviced
at an authorized dealer.
Body Lubrication
Locks and all body pivot points, including such items as
seat tracks, door hinge pivot points and rollers, liftgate,
tailgate, decklid, sliding doors and hood hinges, should be
lubricated periodically with a lithium based grease, such as
Mopar Spray White Lube to assure quiet, easy operation
and to protect against rust and wear. Prior to the applica-
tion of any lubricant, the parts concerned should be wiped
clean to remove dust and grit; after lubricating excess oil
and grease should be removed. Particular attention should
also be given to hood latching components to ensure
proper function. When performing other underhood ser-
vices, the hood latch, release mechanism and safety catch
should be cleaned and lubricated.
Accessory Belt (Serpentine Belt)
376 SERVICING AND MAINTENANCE

9. Reinsert the dipstick. Check for leaks. Release the park-ing brake.
NOTE: To prevent dirt and water from entering the trans-
mission after checking or replenishing fluid, make sure that
the dipstick cap is properly reseated. It is normal for the
dipstick cap to spring back slightly from its fully seated
position, as long as its seal remains engaged in the dipstick
tube.
Fluid And Filter Changes
Refer to the “Maintenance Plan” for the proper mainte-
nance intervals.
In addition, change the fluid and filters if the fluid becomes
contaminated (with water, etc.), or if the transmission is
disassembled for any reason.
Rear Axle And 4x4 Front Driving Axle Fluid Level
For models with 9.25 in Front Axles and 11.5 in Rear Axles,
refer to “Fluids And Lubricants” in “Servicing And Main-
tenance” for further information. For normal service, peri-
odic fluid level checks are not required. When the vehicle is
serviced for other reasons, the exterior surfaces of the axle
assembly should be inspected. When checking the fluid level (4500/5500 only), the vehicle
should be in a level position. The fluid level should be ¼ in
± ¼ in (6.4 mm ± 6.4 mm) below the fill hole on the front
axle. The fluid level should be level with the bottom of the
fill hole on the rear axle.
Drain And Refill
On 4500/5500 vehicles, remove the lower bolt to drain the
axle fluid.
4500/5500 Rear Axle Plugs
1 — 4500/5500 Rear Axle Fluid Fill Plug
2 — 4500/5500 Rear Axle Fluid Drain Plug
390 SERVICING AND MAINTENANCE

dealer for recommended safe operating speeds, loading
and cold tire inflation pressures.
WARNING!
High speed driving with your vehicle under maximum
load is dangerous. The added strain on your tires could
cause them to fail. You could have a serious collision.
Do not drive a vehicle loaded to the maximum capacity
at continuous speeds above 75 mph (120 km/h).
Radial Ply Tires
WARNING!
Combining radial ply tires with other types of tires on
your vehicle will cause your vehicle to handle poorly.
The instability could cause a collision. Always use
radial ply tires in sets of four. Never combine them
with other types of tires.
Tire Repair
If your tire becomes damaged, it may be repaired if it meets
the following criteria:
• The tire has not been driven on when flat. •
The damage is only on the tread section of your tire
(sidewall damage is not repairable).
• The puncture is no greater thana¼ofaninch (6 mm).
Consult an authorized tire dealer for tire repairs and
additional information.
Damaged Run Flat tires, or Run Flat tires that have
experienced a loss of pressure should be replaced immedi-
ately with another Run Flat tire of identical size and service
description (Load Index and Speed Symbol).
Run Flat Tires — If Equipped
Run Flat tires allow you the capability to drive 50 miles
(80 km) at 50 mph (80 km/h) after a rapid loss of inflation
pressure. This rapid loss of inflation is referred to as the
Run Flat mode. A Run Flat mode occurs when the tire
inflation pressure is of/or below 14 psi (96 kPa). Once a
Run Flat tire reaches the run flat mode it has limited
driving capabilities and needs to be replaced immediately.
A Run Flat tire is not repairable.
It is not recommended driving a vehicle loaded at full
capacity or to tow a trailer while a tire is in the run flat
mode.
See the tire pressure monitoring section for more information.
404 SERVICING AND MAINTENANCE

Please follow the table below for proper tire size, chain type, and axle recommendations:
VehicleAxle Recommendations Tire SizesChain Class
Chassis Cab 3500 (Single Rear Wheel) Models Rear Only
LT275/70R18E U Class
Chassis Cab 3500 (Dual
Rear Wheel) 4X2 Models Rear Only
LT235/80R17E U Class
Chassis Cab 3500 (Dual
Rear Wheel) 4X4 Models Front/Rear
LT235/80R17E U Class
Chassis Cab 4500/5500 Models Rear Only
225/70R19.5G U Class
WARNING!
Using tires of different size and type (M+S, Snow)
between front and rear axles can cause unpredictable
handling. You could lose control and have a collision.
CAUTION!
To avoid damage to your vehicle or tires, observe the
following precautions:
•Because of restricted traction device clearance be-
tween tires and other suspension components, it is
important that only traction devices in good condi-
tion are used. Broken devices can cause serious
damage. Stop the vehicle immediately if noise occurs
that could indicate device breakage. Remove the
damaged parts of the device before further use.
(Continued)
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SERVICING AND MAINTENANCE 413

Designated TOP TIER Detergent Gaso-
line contains a higher level of detergents
to further aide in minimizing engine
and fuel system deposits. When avail-
able, the usage of Top Tier Detergent
gasoline is recommended. Visit
www.toptiergas.com for a list of TOP
TIER Detergent Gasoline Retailers.
Indiscriminate use of fuel system cleaning agents should be
avoided. Many of these materials intended for gum and
varnish removal may contain active solvents or similar
ingredients. These can harm fuel system gasket and dia-
phragm materials.
Gasoline/Oxygenate Blends
Some fuel suppliers blend unleaded gasoline with oxygen-
ates such as ethanol.
CAUTION!
DO NOT use E-85, gasoline containing methanol, or
gasoline containing more than 15% ethanol (E-15). Use
of these blends may result in starting and drivability
problems, damage critical fuel system components,
cause emissions to exceed the applicable standard,
(Continued)
CAUTION! (Continued)
and/or cause the “Malfunction Indicator Light” to
illuminate. Please observe pump labels as they should
clearly communicate if a fuel contains greater than 15%
ethanol (E-15).
Problems that result from using gasoline containing more
than 15% ethanol (E-15) or gasoline containing methanol are
not the responsibility of the manufacturer and may void or
not be covered under New Vehicle Limited Warranty.
Do Not Use E-85 In Non-Flex Fuel Vehicles
Non-Flex Fuel Vehicles (FFV) are compatible with gasoline
containing up to 15% ethanol (E-15). Use of gasoline with
higher ethanol content may void the New Vehicle Limited
Warranty.
If a Non-FFV vehicle is inadvertently fueled with E-85 fuel,
the engine will have some or all of these symptoms:
•Operate in a lean mode.
• OBD II “Malfunction Indicator Light” on.
• Poor engine performance.
• Poor cold start and cold drivability.
• Increased risk for fuel system component corrosion.
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