service Ram 5500 Chassis Cab 2012 Owner's Manual

INTRODUCTION
Congratulations on selecting your new Chrysler Group
LLC vehicle. Be assured that it represents precision
workmanship, distinctive styling, and high quality - all
essentials that are traditional to our vehicles.
This Owner’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint
you with the operation and maintenance of your vehicle.
It is supplemented by Warranty Information, and various
customer-oriented documents. Please take the time to
read these publications carefully. Following the instruc-
tions and recommendations in this manual will help
assure safe and enjoyable operation of your vehicle.
NOTE: After reviewing the owner information, it
should be stored in the vehicle for convenient referenc-
ing and remain with the vehicle when sold.When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained tech-
nicians and genuine MOPARparts, and cares about
your satisfaction.
HOW TO USE THIS MANUAL
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the
items of equipment ordered, certain descriptions and
illustrations may differ from your vehicle’s equipment
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Consult the following table for a description of the
symbols that may be used on your vehicle or throughout
this Owner’s Manual:
4 INTRODUCTION

WARNINGS AND CAUTIONS
This Owner’s Manual containsWARNINGSagainst op-
erating procedures that could result in a collision or
bodily injury. It also containsCAUTIONSagainst proce-
dures that could result in damage to your vehicle. If you
do not read this entire manual, you may miss important
information. Observe all Warnings and Cautions.
VAN CONVERSIONS/CAMPERS
The Manufacturer’s Warranty does not apply to body
modifications or special equipment installed by van
conversion/camper manufacturers/body builders. Refer
to the Warranty Information book, Section 2.1.C. Such
equipment includes video monitors, VCRs, heaters,
stoves, refrigerators, etc. For warranty coverage and
service on these items, contact the applicable manufac-
turer.
Operating instructions for the special equipment in-
stalled by the conversion/camper manufacturer shouldalso be supplied with your vehicle. If these instructions
are missing, please contact your authorized dealer for
assistance in obtaining replacement documents from the
applicable manufacturer.
For information on the Body Builders Guide refer to:
www.dodgebodybuilder.com. This website contains di-
mensional and technical specifications for your vehicle. It
is intended for Second Stage Manufacturer’s technical
support. For service issues, contact your authorized
dealer.
VEHICLE IDENTIFICATION NUMBER
The Vehicle Identification Number (VIN) is found on the
left front corner of the instrument panel, visible through
the windshield. This number also appears on the vehicle
frame and underbody as well as the Automobile Infor-
mation Disclosure Label affixed to a window on your
vehicle, the vehicle registration and title.
6 INTRODUCTION

If the Vehicle Security Light turns on during normal
vehicle operation (vehicle running for longer than 10 sec-
onds), it indicates that there is a fault in the electronics.
Should this occur, have the vehicle serviced as soon as
possible by an authorized dealer.
CAUTION!
The Sentry KeyImmobilizer system is not compat-
ible with some after-market remote starting systems.
Use of these systems may result in vehicle starting
problems and loss of security protection.
All of the Key Fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Replacement Keys
NOTE:Only Key Fobs that are programmed to the
vehicle electronics can be used to start and operate thevehicle. Once a Key Fob is programmed to a vehicle, it
cannot be programmed to any other vehicle.
CAUTION!
Always remove the Sentry Keysfrom the vehicle
and lock all doors when leaving the vehicle unat-
tended.
At the time of purchase, the original owner is provided
with a four-digit Personal Identification Number (PIN).
Keep the PIN in a secure location. This number is
required for authorized dealer replacement of Key Fobs.
Duplication of Key Fobs may be performed at an autho-
rized dealer, this procedure consists of programming a
blank Key Fob to the vehicle electronics. A blank Key Fob
is one that has never been programmed.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 17

NOTE:
•When having the Sentry KeyImmobilizer System
serviced, bring all vehicle keys with you to an autho-
rized dealer.
•If a programmed Key Fob is lost, see your authorized
dealer to have all remaining Key Fobs erased from the
system’s memory. This will prevent the lost Key Fobs
from starting your vehicle. The remaining Keys Fobs
must then be reprogrammed.
Customer Key Programming
Programming Key Fobs or RKE transmitters may be
performed at an authorized dealer.
General Information
The Sentry Keysystem complies with FCC rules Part 15
and with RSS-210 of Industry Canada. Operation is
subject to the following conditions:
•This device may not cause harmful interference.
•This device must accept any interference that may be
received, including interference that may cause unde-
sired operation.
VEHICLE SECURITY ALARM — IF EQUIPPED
The Vehicle Security Alarm monitors the vehicle doors
and ignition for unauthorized operation. When the Ve-
hicle Security Alarm is activated, interior switches for
door locks are disabled. The system provides both au-
dible and visible signals, for the first three minutes the
horn will sound and the headlights will turn on, the park
lamps and/or turn signals will flash and Vehicle Security
Light will flash repeatedly. For an additional 15 minutes
only, the headlights will turn on, the park lamps and/or
turn signals and Vehicle Security Light will flash.
Rearming Of The System
The Vehicle Security Alarm will rearm itself after the 15
additional minutes of headlights and Vehicle Security
Light flashing, if the system has not been disabled. If the
18 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

WARNING!
Ignoring the Air Bag Warning Light in your instru-
ment panel could mean you won’t have the air bags
to protect you in a collision. If the light does not come
on as a bulb check when the ignition is first turned
on, stays on after you start the vehicle, or if it comes
on as you drive, have an authorized dealer service the
air bag system immediately.
Driver And Passenger Advanced Front Air Bag
Inflator Units
The Driver and Passenger Advanced Front Air Bag
Inflator Units are located in the center of the steering
wheel and on the right side of the instrument panel (if
equipped). When the ORC detects a collision requiringthe Advanced Front Air Bags, it signals the inflator units.
A large quantity of non-toxic gas is generated to inflate
the Advanced Front Air Bags. Different air bag inflation
rates are possible, based on the collision type and sever-
ity. The steering wheel hub trim cover and the upper
right side of the instrument panel separate and fold out
of the way as the air bags inflate to their full size. The air
bags fully inflate in about 50 to 70 milliseconds. This is
about half of the time it takes to blink your eyes. The air
bags then quickly deflate while helping to restrain the
driver and front passenger.
The Advanced Front Air Bag gas is vented through the
vent holes in the sides of the air bag. In this way, the air
bags do not interfere with your control of the vehicle.
60 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

bag inflation. These airborne particles may irritate the
skin, eyes, nose, or throat. If you have skin or eye
irritation, rinse the area with cool water. For nose or
throat irritation, move to fresh air. If the irritation
continues, see your doctor. If these particles settle on
your clothing, follow the garment manufacturer’s in-
structions for cleaning.
Do not drive your vehicle after the air bags have de-
ployed. If you are involved in another collision, the air
bags will not be in place to protect you.
WARNING!
Deployed air bags cannot protect you in another
collision. Have the air bags replaced by an autho-
rized dealer immediately. Also, have the Occupant
Restraint Controller (ORC) system serviced as well.
Maintaining Your Air Bag System
WARNING!
•Modifications to any part of the air bag system
could cause it to fail when you need it. You could
be injured if the air bag system is not there to
protect you. Do not modify the components or
wiring, including adding any kind of badges or
stickers to the steering wheel hub trim cover or the
upper right side of the instrument panel. Do not
modify the front bumper, vehicle body structure,
or add aftermarket side steps or running boards.
•It is dangerous to try to repair any part of the air
bag system yourself. Be sure to tell anyone who
works on your vehicle that it has an air bag system.
(Continued)
62 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

WARNING! (Continued)
•Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or
may not function properly if modifications are
made. Take your vehicle to an authorized dealer
for any air bag system service. If your seat includ-
ing your trim cover and cushion needs to be
serviced in any way (including removal or
loosening/tightening of seat attachment bolts),
take the vehicle to your authorized dealer. Only
manufacturer approved seat accessories may be
used. If it is necessary to modify the air bag system
for persons with disabilities, contact your autho-
rized dealer.
Air Bag Warning Light
You will want to have the air bags ready to
inflate for your protection in a collision. The
Air Bag Warning Light monitors the internal
circuits and interconnecting wiring associated
with air bag system electrical components. While the air
bag system is designed to be maintenance free. If any of
the following occurs, have an authorized dealer service
the air bag system immediately.
•The Air Bag Warning Light does not come on during
the four to eight seconds when the ignition switch is
first turned to the ON/RUN position.
•The Air Bag Warning Light remains on after the four to
eight-second interval.
•The Air Bag Warning Light comes on intermittently or
remains on while driving.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 63

Whenever a change is noticed in the sound of the exhaust
system, when exhaust fumes can be detected inside the
vehicle, or when the underside or rear of the vehicle is
damaged, have a competent mechanic inspect the com-
plete exhaust system and adjacent body areas for broken,
damaged, deteriorated, or mispositioned parts. Open
seams or loose connections could permit exhaust fumes
to seep into the passenger compartment. In addition,
inspect the exhaust system each time the vehicle is raised
for lubrication or oil change. Replace as required.
Safety Checks You Should Make Inside The
Vehicle
Seat Belts
Inspect the belt system periodically, checking for cuts,
frays, and loose parts. Damaged parts must be replaced
immediately. Do not disassemble or modify the system.Front seat belt assemblies must be replaced after a
collision. Rear seat belt assemblies must be replaced after
a collision if they have been damaged (i.e., bent retractor,
torn webbing, etc.). If there is any question regarding belt
or retractor condition, replace the belt.
Air Bag Warning Light
The light should come on and remain on for four to eight
seconds as a bulb check when the ignition switch is first
turned ON. If the light is not lit during starting, see your
authorized dealer. If the light stays on, flickers, or comes
on while driving, have the system checked by an autho-
rized dealer.
Defroster
Check operation by selecting the defrost mode and place
the blower control on high speed. You should be able to
feel the air directed against the windshield. See your
authorized dealer for service if your defroster is
inoperable.
80 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

WARNING!
Any voice commanded system should be used only
in safe driving conditions following local laws and
phone use. All attention should be kept on the
roadway ahead. Failure to do so may result in a
collision causing serious injury or death.
Uconnect™ Phone Button
The radio or steering wheel controls (if
equipped) will contain the two control buttons
(Uconnect™ Phone
button and Voice
Command
button) that will enable you
to access the system. When you press the button you will
hear the word Uconnect™ followed by a BEEP. The beep
is your signal to give a command.Voice Command Button
Actual button location may vary with the ra-
dio. The individual buttons are described in the
“Operation” section.
The Uconnect™ Phone can be used with any Hands-Free
Profile certified Bluetoothmobile phone. See the
Uconnect™ website for supported phones. Refer to your
mobile service provider or the phone manufacturer for
details.
The Uconnect™ Phone is fully integrated with the vehi-
cle’s audio system. The volume of the Uconnect™ Phone
can be adjusted either from the radio volume control
knob or from the steering wheel radio control (right
switch), if so equipped.
The radio display will be used for visual prompts from
the Uconnect™ Phone such as “CELL” or caller ID on
certain radios.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 95

List All Names In The Uconnect™ Phonebook
•
Press thebutton to begin.
•After the “Ready” prompt and the following beep, say
“Phonebook List Names”.
•The Uconnect™ Phone will play the names of all the
phonebook entries, including the downloaded phone-
book entries, if available.
•To call one of the names in the list, press the
button during the playing of the desired name, and
say “Call”.
NOTE:The user can also exercise “Edit” or “Delete”
operations at this point.
•The Uconnect™ Phone will then prompt you as to the
number designation you wish to call.
•The selected number will be dialed.
Phone Call Features
The following features can be accessed through the
Uconnect™ Phone if the feature(s) are available on your
mobile service plan. For example, if your mobile service
plan provides three-way calling, this feature can be
accessed through the Uconnect™ Phone. Check with
your mobile service provider for the features that you
have.
Answer Or Reject An Incoming Call — No Call
Currently In Progress
When you receive a call on your mobile phone, the
Uconnect™ Phone will interrupt the vehicle audio sys-
tem, if on, and will ask if you would like to answer the
call. Press the
button to accept the call. To reject the
call, press and hold the
button until you hear a
single beep, indicating that the incoming call was
rejected.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 103