service RAM CHASSIS CAB 2016 User Guide

WARNING!ALWAYS obey traffic laws and pay attention to the
road. Some Uconnect Access services, including 9-1-1
and Assist, will NOT work without an operable 1X
(voice/data) or 3G (data) network connection.
NOTE:
• Your vehicle may be transmitting data as authorized
by the subscriber.
• The 9–1–1 and ASSIST buttons will only function if
you are connected to an operable 1X(voice/data) or
3G(data) network. Other Uconnect services will only
be operable if your Uconnect Access service is active
and you are connected to an operable 1X(voice/data)
or 3G(data) network. ASSIST Call
The ASSIST Button is used to automatically connect you
to any one of the following support centers:
• Roadside Assistance – If you get a flat tire, or need a
tow, just push the ASSIST button and you’ll be con-
nected to someone who can help. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside Assistance.
• Uconnect Access Customer Care – In-vehicle support
for Uconnect Access and Uconnect Access Via Mobile
features.
• Vehicle Customer Care – Total support for all other
vehicle issues.130 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

9-1-1 Call
1. Push the 9-1-1 Call button on the Rearview Mirror.
NOTE: In case the 9-1-1 Call button is pushed in error,
there will be a 10 second delay before the 9-1-1 Call
system initiates a call to a 9-1-1 operator. To cancel the
9-1-1 Call connection, push the 9-1-1 Call button on the
Rearview Mirror or press the cancellation button on the
Device Screen. Termination of the 9-1-1 Call will turn off
the green LED light on the Rearview Mirror.
2. The LED light located between the ASSIST and 9-1-1
buttons on the Rearview Mirror will turn green once a
connection to a 9-1-1 operator has been made. 3. Once a connection between the vehicle and a 9-1-1
operator is made, the 9-1-1 Call system may transmit
the following important vehicle information to a 9-1-1
operator:
• Indication that the occupant placed a 9-1-1 Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
4. You should be able to speak with the 9-1-1 operator
through the vehicle audio system to determine if
additional help is needed.
WARNING!ALWAYS obey traffic laws and pay attention to the
road. Some Uconnect Access services, including 9-1-1
and Assist, will NOT work without an operable 1X
(voice/data) or 3G (data) network connection. 3UNDERSTANDING THE FEATURES OF YOUR VEHICLE 131

WARNING! (Continued)electrical equipment to the vehicle’s electrical sys-
tem. This may prevent your vehicle from sending a
signal to initiate an emergency call. To avoid inter-
ference that can cause the 9-1-1 Call system to fail,
never add aftermarket equipment (e.g., two-way
mobile radio, CB radio, data recorder, etc.) to your
vehicle’s electrical system or modify the antennas
on your vehicle. IF YOUR VEHICLE LOSES BAT-
TERY POWER FOR ANY REASON (INCLUDING
DURING OR AFTER AN ACCIDENT), THE
UCONNECT FEATURES, APPS AND SERVICES,
AMONG OTHERS, WILL NOT OPERATE.
• Modifications to any part of the 9-1-1 Call system
could cause the air bag system to fail when you
need it. You could be injured if the air bag system
is not there to help protect you. 9-1-1 Call System Limitations
Vehicles sold in Canada and Mexico DO NOT have 9-1-1
Call system capabilities.
9-1-1 or other emergency line operators in Canada and
Mexico may not answer or respond to 9-1-1 system calls.
If the 9-1-1 Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
• The Rearview Mirror light located between the ASSIST
and 9-1-1 buttons will continuously be illuminated
red.
• The Device Screen will display the following message
“Vehicle device requires service. Please contact your
dealer.”
• An In-Vehicle Audio message will state “Vehicle de-
vice requires service. Please contact your dealer.” 3UNDERSTANDING THE FEATURES OF YOUR VEHICLE 133

WARNING!• Ignoring the Rearview Mirror light could mean you
will not have 9-1-1 Call services. If the Rearview
Mirror light is illuminated, have an authorized
dealer service the 9-1-1 Call system immediately.
• The Occupant Restraint Control module turns on
the air bag Warning Light on the instrument panel
if a malfunction in any part of the system is
detected. If the Air Bag Warning Light is illumi-
nated, have an authorized dealer service the Occu-
pant Restraint Control system immediately.
Even if the 9-1-1 Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the
9-1-1 Call system operation. These include, but are not
limited to, the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position. • The vehicle’s electrical systems are not intact.
• The 9-1-1 Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• 1X(voice/data) or 3G(data) network and/or Global
Positioning Satellite signals are unavailable or ob-
structed.
• Equipment malfunction at the 9-1-1 operator facility.
• Operator error by the 9-1-1 operator.
• 1X (voice/data) or 3G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.134 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

WARNING!ALWAYS obey traffic laws and pay attention to the
road. Some Uconnect Access services, including 9-1-1
and Assist, will NOT work without an operable 1X
(voice/data) or 3G (data) network connection.
NOTE:
• Your vehicle may be transmitting data as authorized
by the subscriber.
• Never place anything on or near the vehicle’s 1X
(voice/data) or 3G (data) and GPS antennas. You could
prevent 1X (voice/data) or 3G (data) and GPS signal
reception, which can prevent your vehicle from plac-
ing an emergency call. An operable 1X (voice/data) or
3G (data) network connection and a GPS signal is
required for the 9-1-1 Call system to function properly. General Information
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received, includ-
ing interference that may cause undesired operation.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.
CAUTION!To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean. 3UNDERSTANDING THE FEATURES OF YOUR VEHICLE 135

The ParkSense switch LED will be ON when ParkSense is
disabled or defective. The ParkSense switch LED will be
OFF when the system is enabled.
If the ParkSense switch is pushed, and the system is
disabled or requires service, the ParkSense switch LED
will blink momentarily, and then the LED will be ON.
Service The ParkSense Rear Park Assist System
During vehicle start up, when the ParkSense Rear Park
Assist System has detected a faulted condition, the
instrument cluster will actuate a single chime, once per
ignition cycle, and it will display the  PARKSENSE
UNAVAILABLE WIPE REAR SENSORS  or the
 PARKSENSE UNAVAILABLE SERVICE REQUIRED 
message. Refer to “Electronic Vehicle Information Center
(EVIC) or Driver Information Display (DID)” in “Under-
standing Your Instrument Panel” for further information.
When the gear selector is moved to REVERSE and the
system has detected a faulted condition, the EVIC/DID will display the  PARKSENSE UNAVAILABLE WIPE
REAR SENSORS  or the  PARKSENSE UNAVAILABLE
SERVICE REQUIRED  message for as long as the vehicle
is in REVERSE. Under this condition, ParkSense will not
operate.
If  PARKSENSE UNAVAILABLE WIPE REAR SENSORS 
appears in the Electronic Vehicle Information Center
(EVIC) or Driver Information Display (DID) make sure
the outer surface and the underside of the rear fascia/
bumper is clean and clear of snow, ice, mud, dirt or other
obstruction, and then cycle the ignition. If the message
continues to appear, see an authorized dealer.
If  PARKSENSE UNAVAILABLE SERVICE REQUIRED 
appears in the EVIC/DID, see your authorized dealer. 3UNDERSTANDING THE FEATURES OF YOUR VEHICLE 193

system misinterpreting a close obstacle as a sensor
problem, causing the  PARKSENSE UNAVAILABLE
SERVICE REQUIRED  message to be displayed in the
instrument cluster.
• On vehicles equipped with a tailgate, ParkSense
should be disabled when the tailgate is in the lowered
or open position and the vehicle is in REVERSE. A
lowered tailgate could provide a false indication that
an obstacle is behind the vehicle.
CAUTION!• ParkSense is only a parking aid and it is unable to
recognize every obstacle, including small obstacles.
Parking curbs might be temporarily detected or not
detected at all. Obstacles located above or below
the sensors will not be detected when they are in
close proximity. (Continued) CAUTION! (Continued)• The vehicle must be driven slowly when using
ParkSense in order to be able to stop in time when
an obstacle is detected. It is recommended that the
driver looks over his/her shoulder when using
ParkSense.
WARNING!• Drivers must be careful when backing up even
when using ParkSense. Always check carefully
behind your vehicle, look behind you, and be sure
to check for pedestrians, animals, other vehicles,
obstructions, and blind spots before backing up.
You are responsible for safety and must continue to
pay attention to your surroundings. Failure to do so
can result in serious injury or death. (Continued) 3UNDERSTANDING THE FEATURES OF YOUR VEHICLE 195

(EVIC) or Driver Information Display (DID)” in “Under-
standing Your Instrument Panel” for further information.
When the gear selector is moved to REVERSE and the
Front or Rear system is disabled, the EVIC/DID will
display the  FRONT PARKSENSE OFF  or  REAR
PARKSENSE OFF  message for five seconds, followed by
a car graphic with  OFF  in the corresponding side. This
car graphic will be displayed for as long as the vehicle is
in REVERSE.
NOTE: Arc alerts from the enabled ParkSense system,
will interrupt the five second messages, and the EVIC/
DID will display the car graphic with the corresponding
arcs and  OFF  message.
The Front or Rear ParkSense switch LED will be ON
when Front or Rear ParkSense is disabled or requires
service. The Front or Rear ParkSense switch LED will be
OFF when the Front or Rear system is enabled. If the
Front or Rear ParkSense switch is pushed, and the system requires service, the Front or Rear ParkSense switch LED
will blink momentarily, and then the LED will be ON.
Service The ParkSense Park Assist System
During vehicle start up, when the ParkSense System has
detected a faulted condition, the instrument cluster will
actuate a single chime, once per ignition cycle, and it will
display the  PARKSENSE UNAVAILABLE WIPE REAR
SENSORS  ,  PARKSENSE UNAVAILABLE WIPE
FRONT SENSORS  ,orthe  PARKSENSE UNAVAIL-
ABLE SERVICE REQUIRED  message for five seconds.
When the gear selector is moved to Reverse and the
system has detected a faulted condition, the Electronic
Vehicle Information Center (EVIC) or Driver Information
Display (DID) will display a  PARKSENSE UNAVAIL-
ABLE WIPE REAR SENSORS  ,  PARKSENSE UNAVAIL-
ABLE WIPE FRONT SENSORS  or  PARKSENSE UN-
AVAILABLE SERVICE REQUIRED  pop up message for
five seconds. After five seconds, a car graphic will be 3UNDERSTANDING THE FEATURES OF YOUR VEHICLE 201

displayed with  UNAVAILABLE  at either the front or
rear sensor location depending on where the fault is
detected. The system will continue to provide arc alerts
for the side that is functioning properly. These arc alerts
will interrupt the  PARKSENSE UNAVAILABLE WIPE
REAR SENSORS  ,  PARKSENSE UNAVAILABLE WIPE
FRONT SENSORS  ,or  PARKSENSE UNAVAILABLE
SERVICE REQUIRED  messages if an object is detected
within the five second pop-up duration. The car graphic
will remain displayed for as long as the vehicle is in
REVERSE. Refer to “Electronic Vehicle Information Cen-
ter (EVIC) or  Driver Information Display (DID)” for
further information.
If  PARKSENSE UNAVAILABLE WIPE REAR SENSORS 
or  PARKSENSE UNAVAILABLE WIPE FRONT SEN-
SORS  appears in the Electronic Vehicle Information
Center (EVIC) or Driver Information Display (DID) make
sure the outer surface and the underside of the rear
fascia/bumper and/or front fascia/bumper is clean and clear of snow, ice, mud, dirt or other obstruction and then
cycle the ignition. If the message continues to appear see
an authorized dealer.
If the  PARKSENSE UNAVAILABLE SERVICE RE-
QUIRED  message appears in the EVIC/DID, see an
authorized dealer.
Cleaning The ParkSense System
Clean the ParkSense sensors with water, car wash soap
and a soft cloth. Do not use rough or hard cloths. Do not
scratch or poke the sensors. Otherwise, you could dam-
age the sensors.
ParkSense System Usage Precautions
NOTE:
• Ensure that the front and rear bumper are free of snow,
ice, mud, dirt and debris to keep the ParkSense system
operating properly.202 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

• Jackhammers, large trucks, and other vibrations could
affect the performance of ParkSense.
• When you turn Front or Rear ParkSense off, the
instrument cluster will display “FRONT PARKSENSE
OFF” or “REAR PARKSENSE OFF.” Furthermore,
once you turn Front or Rear ParkSense off, it remains
off until you turn it on again, even if you cycle the
ignition key.
• When you move the gear selector to the REVERSE
position and Front or Rear ParkSense is turned off, the
instrument cluster will display  FRONT PARKSENSE
OFF  or  REAR PARKSENSE OFF  message for five
seconds, followed by a car graphic with  OFF  in the
corresponding side. This car graphic will be displayed
for as long as the vehicle is in REVERSE.
• ParkSense, when on, will reduce the volume of the
radio when it is sounding a tone. • Clean the ParkSense sensors regularly, taking care not
to scratch or damage them. The sensors must not be
covered with ice, snow, slush, mud, dirt or debris.
Failure to do so can result in the system not working
properly. The ParkSense system might not detect an
obstacle behind or in front of the fascia/bumper, or it
could provide a false indication that an obstacle is
behind or in front of the fascia/bumper.
• Use the ParkSense switch to turn the ParkSense system
off if obstacles such as bicycle carriers, trailer hitches,
etc. are placed within 18 in (45 cm) from the rear
fascia/bumper. Failure to do so can result in the
system misinterpreting a close obstacle as a sensor
problem, causing the “PARKSENSE UNAVAILABLE
SERVICE REQUIRED” message to be displayed in the
instrument cluster.
• On vehicles equipped with a tailgate, ParkSense
should be disabled when the tailgate is in the lowered 3UNDERSTANDING THE FEATURES OF YOUR VEHICLE 203