RAM CHASSIS CAB 2019 Owners Manual
Page 401 of 607
IN CASE OF EMERGENCY 399
Preparations For Jump Start
The  battery  in  your  vehicle  is  located  in  the  front  of  the
engine compartment, behind the left headlight assembly.
NOTE:
The  positive  battery  post  may  be  covered  with  a  protective
cap if equipped. Lift up on the cap to gain access to the posi -
tive  battery post. Do  not  jump  off fuses.  Only  jump  directly
off  positive  post  which  has  a  positive  (+)   symbol  on  or
around the post.
Positive Battery Post 1. Apply  the  parking  brake,  shift  the  automatic  transmis -
sion into PARK (P) and turn the ignition OFF.
2. Turn  off  the  heater,  radio,  and  all  unnecessary  electrical
accessories.
3. If using another vehicle to jump start the battery, park the
vehicle  within  the  jumper  cables’  reach,  apply  the
parking brake and make sure the ignition is OFF. WARNING!
• Take  care  to  avoid  the  radiator  cooling  fan  whenever
the  hood  is  raised.  It  can  start  anytime  the  ignition
switch is ON. You can be injured by moving fan blades.
• Remove  any  metal  jewelry  such  as  rings,  watch  bands
and bracelets that could make an inadvertent electrical
contact. You could be seriously injured.
• Batteries  contain  sulfuric  acid  that  can  burn  your  skin
or eyes and generate hydrogen gas which is flammable
and  explosive.  Keep  open  flames  or  sparks  away from
the battery.
6 
Page 402 of 607
400 IN CASE OF EMERGENCY
Jump Starting Procedure
Connecting The Jumper Cables
1. Connect  the  positive  (+)   end  of  the  jumper  cable  to  the
positive  (+)  post of the discharged vehicle.
NOTE:
Do  not  jump  off  fuses.  Only  jump  directly  off  positive
post. 2. Connect the opposite end of the positive  (+)  jumper cable
to the positive  (+)  post of the booster battery.
3. Connect  the  negative  (-)   end  of  the  jumper  cable  to  the
negative  (-)  post of the booster battery.
4. Connect the opposite end of the negative  (-)  jumper cable
to  a  good  engine  ground  (exposed  metal  part  of  the
discharged  vehicle’s  engine)  away  from  the  battery  and
the fuel injection system.
5. Start the engine in the vehicle that has the booster battery,
let  the  engine  idle  a  few  minutes,  and  then  start  the
engine in the vehicle with the discharged battery.WARNING!
Do  not  allow  vehicles  to  touch  each  other  as  this  could
establish a ground connection and personal injury could
result.
WARNING!
Failure  to  follow  this  jump  starting  procedure  could
result  in  personal  injury  or  property  damage  due  to
battery explosion.
CAUTION!
Failure  to  follow  these  procedures  could  result  in
damage  to  the  charging  system  of  the  booster  vehicle  or
the discharged vehicle. WARNING!
Do  not  connect  the  jumper  cable  to  the  negative  (-)  post
of  the  discharged  battery.  The  resulting  electrical  spark
could  cause  the  battery  to  explode  and  could  result  in
personal  injury.  Only  use  the  specific  ground  point,  do
not use any other exposed metal parts.
CAUTION!
Do  not  connect  jumper  cable  to  any  of  the  fuses  on  the
positive battery terminal. The resulting electrical current
will blow the fuse. 
Page 403 of 607
IN CASE OF EMERGENCY 401
6. Once  the  engine  is  started,  remove  the  jumper  cables  in
the reverse sequence:
Disconnecting The Jumper Cables
1. Disconnect the negative  (-)  end  of the jumper cable  from
the  engine  ground  of  the  vehicle  with  the  discharged
battery.
2. Disconnect  the  opposite  end  of  the  negative  (-)   jumper
cable from the negative  (-)  post of the booster battery.
3. Disconnect the positive  (+)  end of the jumper cable from
the positive  (+)  post of the booster battery.
4. Disconnect  the  opposite  end  of  the  positive  (+)   jumper
cable  from  the  positive  (+)   post  of  the  vehicle  with  the
discharged battery.
If frequent jump starting is required to start your vehicle you
should have the battery and charging system inspected at an
authorized dealer. IF YOUR ENGINE OVERHEATS 
In any of the following situations, you can reduce the poten -
tial for overheating by taking the appropriate action.
• On the highways — slow down.
• In  city  traffic  —  while  stopped,  place  the  transmission  in
NEUTRAL, but do not increase the engine idle speed while
preventing vehicle motion with the brakes.
NOTE:
There are steps that you can take to slow down an impending
overheat condition: 
• If  your  air  conditioner  (A/C)  is  on,  turn  it  off.  The  A/C
system adds heat to the engine cooling system and turning
the A/C off can help remove this heat. CAUTION!
Accessories plugged into the vehicle power outlets draw
power  from  the  vehicle’s  battery,  even  when  not  in  use
(i.e., cellular devices, etc.). Eventually, if plugged in long
enough  without  engine  operation,  the  vehicle’s  battery
will  discharge  sufficiently  to  degrade  battery  life  and/or
prevent the engine from starting.
6 
Page 404 of 607
402 IN CASE OF EMERGENCY
• You  can  also  turn  the  temperature  control  to  maximum
heat,  the  mode  control  to  floor  and  the  blower  control  to
high. This allows the heater core to act as a supplement to
the  radiator  and  aids  in  removing  heat  from  the  engine
cooling system. GEAR SELECTOR OVERRIDE — 6–SPEED 
TRANSMISSION 
If  a  malfunction  occurs  and  the  gear  selector  cannot  be
moved  out  of  the  PARK  (P)  position,  you  can  use  the
following procedure to temporarily move the gear selector:
1. Turn the engine OFF.
2. Firmly apply the parking brake.
3. Tilt the steering wheel to the full up position.
4. Press and maintain firm pressure on the brake pedal.
5. Insert  a  screwdriver  or  similar  tool  into  the  access  port
(ringed circle) on the bottom of the steering column, and
push and hold the override release lever up.WARNING!
You or others can be badly burned by hot engine coolant
(antifreeze)  or  steam  from  your  radiator.  If  you  see  or
hear steam coming from under the hood, do not open the
hood until the radiator has had time to cool. Never try to
open  a  cooling system  pressure cap  when the  radiator or
coolant bottle is hot.
CAUTION!
Driving  with  a  hot  cooling  system  could  damage  your
vehicle.  If  the  temperature  gauge  reads  HOT  (H),  pull
over  and  stop  the  vehicle.  Idle  the  vehicle  with  the  air
conditioner  turned  off  until  the  pointer  drops  back  into
the  normal  range.  If  the  pointer  remains  on  HOT  (H),
and  you  hear  continuous  chimes,  turn  the  engine  off
immediately and call for service.  
Page 405 of 607
IN CASE OF EMERGENCY 403
Gear Selector Override Access Port
6. Move the gear selector to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL. MANUAL PARK RELEASE — 8–SPEED 
TRANSMISSION
In order to push or tow the vehicle in cases where the trans -
mission  will  not  shift  out  of  PARK  (P)  (such  as  a  dead
battery), a Manual Park Release is available. WARNING!
Always  secure  your  vehicle  by  fully  applying  the
parking  brake  before  activating  the  Manual  Park
Release. In addition, you should be seated in the driver’s
seat  with  your  foot  firmly  on  the  brake  pedal  when
activating  the  Manual  Park  Release.  Activating  the
Manual Park Release will allow your vehicle to roll away
if  it  is  not  secured  by  the  parking  brake,  or  by  proper
connection  to  a tow vehicle.  Activating the Manual  Park
Release  on  an  unsecured  vehicle  could  lead  to  serious
injury or death for those in or around the vehicle.
6 
Page 406 of 607
404 IN CASE OF EMERGENCY
Manual Park Release Pull Strap
Follow these steps to activate the Manual Park Release:
1. Firmly apply the parking brake.
2. Using  a  small  screwdriver  or  similar  tool,  remove  the
Manual Park Release access cover, which is just above the
parking brake release handle, below and to the left of the
steering column.
3. Press and maintain firm pressure on the brake pedal. 4. Using  the  screwdriver  or  similar  tool,  push  the  Manual
Park  Release  lever  locking  tab  (just  below  the  middle  of
the lever) to the right.
5. While holding the locking tab in the disengaged position,
pull  the  tether  strap  to  rotate  the  lever  rearward,  until  it
locks in place pointing towards the driver's seat. Release
the  locking  tab  and  verify  that  the  Manual  Park  Release
lever is locked in the released position.
6. The  vehicle  is  now  out  of  PARK  (P)  and  can  be  towed.
Release  the  parking  brake  only  when  the  vehicle  is
securely connected to a tow vehicle.
To Reset The Manual Park Release:
1. Push the locking tab to the right, to unlock the lever.
2. Rotate the Manual Park Release lever forward to its orig -
inal  position,  until  the  locking  tab  snaps  into  place  to
secure the lever.
3. Pull gently on the tether strap to confirm that the lever is
locked in its stowed position.
4. Re-install the access cover. 
Page 407 of 607
IN CASE OF EMERGENCY 405
(Continued)FREEING A STUCK VEHICLE 
If  your vehicle becomes stuck  in  mud, sand, or  snow,  it can
often  be  moved  using  a  rocking  motion.  Turn  the  steering
wheel right and left to clear the area around the front wheels.
Then  shift  back  and  forth  between  DRIVE  and  REVERSE,
while gently pressing the accelerator. Use the least amount of
accelerator  pedal  pressure  that  will  maintain  the  rocking
motion, without spinning the wheels or racing the engine.
NOTE:
• For  trucks  equipped  with  an  8–speed  transmission,  shifts
between  DRIVE  and  REVERSE  can  only  be  achieved  at
wheel  speeds  of  5 mph  (8 km/h)  or  less.  Whenever  the
transmission  remains  in  NEUTRAL  for  more  than  two
seconds, you must press the brake pedal to engage DRIVE
or REVERSE.
• Push the "ESC Off" switch, to place the Electronic Stability
Control (ESC) system in "Partial Off" mode, before rocking
the vehicle. Refer to “Electronic Brake Control” in “Safety”
for  further  information.  Once  the  vehicle  has  been  freed,
push the "ESC Off" switch again to restore "ESC On" mode. WARNING!
Fast  spinning  tires  can  be  dangerous.  Forces  generated
by  excessive  wheel  speeds  may  cause  damage,  or  even
failure,  of  the  axle  and  tires.  A  tire  could  explode  and
injure someone. Do not spin your vehicle's wheels faster
than  30 mph  (48 km/h)  or  for  longer  than  30  seconds
continuously  without  stopping  when  you  are  stuck  and
do not let anyone near a spinning wheel, no matter what
the speed.
CAUTION!
• Racing  the  engine  or  spinning  the  wheels  may  lead  to
transmission overheating and failure. Allow the engine
to  idle with  the transmission  in  NEUTRAL  for at  least
one minute after every five rocking-motion cycles. This
will minimize overheating and reduce the risk of trans -
mission failure during prolonged efforts to free a stuck
vehicle.
• When  “rocking”  a  stuck  vehicle  by  shifting  between
DRIVE  and  REVERSE,  do  not  spin  the  wheels  faster
than  15 mph  (24 km/h),  or  drivetrain  damage  may
result. 6 
Page 408 of 607
406 IN CASE OF EMERGENCY
TOWING A DISABLED VEHICLE  
This  section  describes  procedures  for  towing  a  disabled
vehicle  using  a  commercial  towing  service.  If  the  transmis -
sion and drivetrain are operable, disabled vehicles may also
be  towed  as  described  under  “Recreational  Towing”  in  the
“Starting And Operating” section.• Revving the engine or spinning the wheels too fast may lead
to transmission  overheating and  failure. It can also damage
the  tires.  Do  not  spin  the  wheels  above  30 mph  (48 km/h)
while in gear (no transmission shifting occurring). CAUTION!  (Continued)
Towing 
Condition Wheels OFF 
The Ground 2WD Models 4WD Models
Flat Tow NONE If transmission is operable:  
• Transmission in  NEUTRAL  
• 30 mph (48 km/h)  max speed  
•  15 miles  (24 km)  max   distance  (6–speed
transmission)
•  30 miles  (48 km)  max   distance  (8–speed
transmission) See  instructions  in  “Recreational  Towing”
under “Starting And Operating”  
• Auto Transmission in  PARK  
• Transfer Case in  NEUTRAL  
• Tow in  forward  direction 
Wheel Lift Or 
Dolly Tow Front NOT ALLOWED
Rear OK NOT ALLOWED
  
Flatbed ALL BEST METHOD BEST METHOD 
Page 409 of 607
IN CASE OF EMERGENCY 407
Proper  towing  or  lifting  equipment  is  required  to  prevent
damage to your vehicle. Use only tow bars and other equip -
ment designed for this purpose, following equipment manu -
facturer’s  instructions.  Use  of  safety  chains  is  mandatory.
Attach  a  tow  bar  or  other  towing  device  to  main  structural
members  of  the  vehicle,  not  to  bumpers  or  associated
brackets.  State  and local  laws  regarding  vehicles  under tow
must be observed.
If  you  must  use  the  accessories  (wipers,  defrosters,  etc.)
while  being  towed,  the  ignition  must  be  in  the  ON/RUN
mode, not the ACC mode.
If  the  key  fob  is  unavailable  or  the  vehicle's  battery  is
discharged, refer to “Manual Park Release” or “Gear Selector
Override” in this section for instructions on shifting the auto -
matic transmission out of PARK for towing. Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with all
four wheels  OFF  the ground using a flatbed.
If flatbed equipment is not available, and the transmission is
operable, the vehicle may be towed (with the rear wheels on
the ground) under the following conditions:
• The transmission must be in NEUTRAL. Refer to “Manual
Park Release” in this section for instructions on shifting the
8–speed transmission to NEUTRAL when the engine is off.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 15 miles (24 km) for
6–speed  transmission,  or  30 miles  (48 km)  for  8–speed
transmission.
If  the  transmission  is  not  operable,  or  the  vehicle  must  be
towed faster than 30 mph (48 km/h) or farther than 15 miles
(24 km)  for  6–speed  transmission,  or  30 miles  (48 km)  for
8–speed  transmission,  tow  with  the  rear  wheels  OFF   the
ground.  Acceptable  methods  are  to  tow  the  vehicle  on  a
flatbed,  or with  the  front  wheels  raised  and  the  rear  wheels
on  a towing dolly, or  (when using  a suitable  steering  wheel
stabilizer  to  hold  the  front  wheels  in  the  straight  position)
with rear wheels raised and the front wheels on the ground.CAUTION!
• Do not use sling type equipment when towing. Vehicle
damage may occur.
• When  securing  the  vehicle  to  a  flat  bed  truck,  do  not
attach to front or rear suspension components. Damage
to your vehicle may result from improper towing. 6 
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408 IN CASE OF EMERGENCY
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels  OFF
the ground. Acceptable methods are to tow the vehicle on a
flatbed  or  with  one  end  of  vehicle  raised  and  the  opposite
end on a towing dolly.
If flatbed equipment is not available, and the transfer case is
operable, the vehicle may be towed (in the forward direction,
with  ALL   wheels  on  the  ground),  IF   the  transfer  case  is  in
NEUTRAL  and  the  transmission  is  in  PARK  (P).  Refer  to
“Recreational  Towing”  in  “Starting  And  Operating”  for
further information and detailed instructions. Emergency Tow Hooks — If Equipped
Your vehicle may be equipped with emergency tow hooks.
NOTE:
For  off-road  recovery,  it  is recommended  to  use both of  the
front  tow  hooks  to  minimize  the  risk  of  damage  to  the
vehicle.CAUTION!
Towing  this  vehicle  in  violation  of  the  above
requirements  can  cause  severe  engine  and/or
transmission  damage.  Damage  from  improper  towing  is
not covered under the New Vehicle Limited Warranty. CAUTION!
• Front  or  rear  wheel  lifts  must  not  be  used  (if  the
remaining wheels are on the ground). Internal damage
to the transmission or transfer case will occur if a front
or rear wheel lift is used when towing.
• Towing  this  vehicle  in  violation  of  the  above  require -
ments  can  cause  severe  transmission  and/or  transfer
case  damage.  Damage  from  improper  towing  is  not
covered under the New Vehicle Limited Warranty.