wheel Ram ProMaster 2014 Repair Manual
Page 304 of 410
6. Block the front and rear of the wheel diagonallyopposite of the jacking position.
For example, if changing the right
front tire, block the left rear wheel.
NOTE: Passengers should not remain in the vehicle
when the vehicle is being jacked.Jacking Instructions
WARNING!
Carefully follow these tire changing warnings to
help prevent personal injury or damage to your
vehicle:
• Always park on a firm, level surface as far from the
edge of the roadway as possible before raising the
vehicle.
• Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the wheel to
be raised.
• Set the parking brake firmly and set an automatic
transmission in PARK; a manual transmission in
REVERSE.
• Never start or run the engine with the vehicle on a
jack.
(Continued)
302 WHAT TO DO IN EMERGENCIES
Page 306 of 410
1. Loosen (but do not remove) the wheel lug bolts byturning them to the left one turn while the wheel is
still on the ground.
2. There are two jack engagement locations on each side of the vehicle body.CAUTION!
Do not attempt to raise the vehicle by jacking on
locations other than those indicated.
Assembled JackJacking Locations
304 WHAT TO DO IN EMERGENCIES
Page 308 of 410
WARNING!
Being under a jacked-up vehicle is dangerous. The
vehicle could slip off the jack and fall on you. You
could be crushed. Never get any part of your body
under a vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service center
where it can be raised on a lift.
3. Place the wrench on the jack screw and turn to the right until the jack head is properly engaged in the
described location. Do not raise the vehicle until you
are sure the jack is securely engaged.
4. Raise the vehicle by turning the jack screw to the right, using the wrench. Raise the vehicle only until the tire
just clears the surface and enough clearance is ob-
tained to install the spare tire. Minimum tire lift
provides maximum stability.
WARNING!
Raising the vehicle higher than necessary can make
the vehicle less stable. It could slip off the jack and
hurt someone near it. Raise the vehicle only enough
to remove the tire.
5. Remove the wheel lug bolts. For vehicles with wheel covers, remove the cover from the wheel by hand.
Do not pry the wheel cover off. Then pull the wheel off
the hub.
6.
Install the spare tire. Lightly tighten the wheel lug bolts.
CAUTION!
Be sure to mount the spare tire with the valve stem
facing outward. The vehicle could be damaged if the
spare tire is mounted incorrectly.
306 WHAT TO DO IN EMERGENCIES
Page 309 of 410
WARNING!
To avoid the risk of forcing the vehicle off the jack,
do not tighten the wheel nuts fully until the vehicle
has been lowered. Failure to follow this warning may
result in personal injury.NOTE:
Do not install the wheel cover on the compact
spare.
7. Lower the vehicle by turning the jack screw to the left.
8. Refer to “Torque Specifications” in this section for proper wheel lug bolt torque.
9. Lower the jack to its fully-closed position.
WARNING!
A loose tire or jack thrown forward in a collision or
hard stop could endanger the occupants of the ve-
hicle. Always stow the jack parts and the spare tire in
the places provided. Have the deflated (flat) tire
repaired or replaced immediately.
10. Stow the cable and wheel spacer before driving the vehicle.
Mounting Spare Tire6
WHAT TO DO IN EMERGENCIES 307
Page 310 of 410
11. Stow the jack, jack handle and winch handle toolsback in the storage compartment.
12. Check the spare tire pressure as soon as possible. Correct the tire pressure, as required.
Wheel Covers
CAUTION!
Use a back-and-forth motion to remove the hub cap.
Do not use a twisting motion when removing the hub
cap, damage to the hub cap finish may occur.
The wheel covers on the vehicle are held in place by the
wheel lug bolts and can be removed after the wheel lug
bolts are taken off.
JUMP-STARTING PROCEDURES
If your vehicle has a discharged battery it can be jump-
started using a set of jumper cables and a battery in
another vehicle or by using a portable battery booster
pack. Jump-starting can be dangerous if done improperly
so please follow the procedures in this section carefully.
NOTE: When using a portable battery booster pack
follow the manufacturer ’s operating instructions and
precautions.
CAUTION!
Do not use a portable battery booster pack or any
other booster source with a system voltage greater
than 12 Volts or damage to the battery, starter motor,
alternator or electrical system may occur.
308 WHAT TO DO IN EMERGENCIES
Page 316 of 410
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it
can often be moved using a rocking motion. Turn the
steering wheel right and left to clear the area around the
front wheels. Then shift back and forth between DRIVE
and REVERSE , while gently pressing the accelerator. Use
the least amount of accelerator pedal pressure that will
maintain the rocking motion, without spinning the
wheels or racing the engine.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the transmission in NEUTRAL for at
least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce
the risk of transmission failure during prolonged
efforts to free a stuck vehicle.NOTE:
Press the ESC Off switch, to place the Electronic
Stability Control (ESC) system in Partial Offmode,
before rocking the vehicle. Refer to “Electronic Brake
Control System” in “Starting And Operating” for further
information. Once the vehicle has been freed, press the
ESC Off switch again to restore ESC Onmode.
CAUTION!
•When “rocking” a stuck vehicle by shifting be-
tween DRIVE and REVERSE, do not spin the
wheels faster than 15 mph (24 km/h), or drivetrain
damage may result.
• Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure.
It can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no trans-
mission shifting occurring).
314 WHAT TO DO IN EMERGENCIES
Page 317 of 410
WARNING!
Fast spinning tires can be dangerous. Forces gener-
ated by excessive wheel speeds may cause damage, or
even failure, of the axle and tires. A tire could
explode and injure someone. Do not spin your vehi-
cle’s wheels faster than 30 mph (48 km/h) or for
longer than 30 seconds continuously without stop-
ping when you are stuck. And do not let anyone near
a spinning wheel, no matter what the speed.
SHIFT LEVER OVERRIDE
If a malfunction occurs and the shift lever cannot be
moved out of the PARK position, you can use the
following procedure to temporarily move the shift lever:
1. Turn the engine off.
2. Firmly apply the parking brake.3. Using a small screwdriver or similar tool, remove the
shift lever override access cover which is located
below the shift lever.
4. Press and maintain firm pressure on the brake pedal.
5. Insert the screwdriver or similar tool into the access port, and push and hold the override release lever
forward.
6. Move the shift lever to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
8. Reinstall the shift lever override access cover.
6
WHAT TO DO IN EMERGENCIES 315
Page 318 of 410
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial wrecker service.
Towing Condition Wheels OFF theGround ALL Models
Flat Tow NONEIf transmission is operable:
•Transmission in NEUTRAL
• 25 mph (40 km/h) max speed
• 15 miles (24 km) max distance
Wheel Lift or Dolly Tow
Rear
Front OK
Flatbed ALL BEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equip-
ment manufacturer ’s instructions. Use of safety chains is mandatory. Attach a tow bar or other towing device to
main structural members of the vehicle, not to bumpers
or associated brackets. State and local laws regarding
vehicles under tow must be observed.
316 WHAT TO DO IN EMERGENCIES
Page 319 of 410
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
position.
If the key fob is unavailable or the vehicle’s battery is
discharged, see “Shift Lever Override” in this section for
instructions on shifting the automatic transmission out of
PARK for towing.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do
not attach to front or rear suspension components.
Damage to your vehicle may result from improper
towing.
Automatic Transmission
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmis-
sion is operable, this vehicle may be towed (with front
wheels on the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing speed must not exceed 25 mph (40 km/h).
• The towing distance must not exceed 15 miles (24 km).
If the transmission is not operable, or the vehicle must be
towed faster than 25 mph (40 km/h) or farther than
15 miles (24 km), tow with the front wheels OFFthe
ground (using a flatbed truck, or wheel lift equipment
with the front wheels raised).
6
WHAT TO DO IN EMERGENCIES 317
Page 320 of 410
CAUTION!
•Towing faster than 25 mph (40 km/h) or farther than
15 mi (24 km) with front wheels on the ground can
cause severe transmission damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
• Towing this vehicle in violation of the above re-
quirements can cause severe transmission damage.
Damage from improper towing is not covered un-
der the New Vehicle Limited Warranty.
318 WHAT TO DO IN EMERGENCIES