Service and maintenance Ram ProMaster 2018 Owner's Guide

Snow Tires
Some areas of the country require the use of snow tires
during the Winter. Snow tires can be identified by a
“mountain/snowflake” symbol on the tire sidewall.If you need snow tires, select tires
equivalent in size and type to the origi-
nal equipment tires. Use snow tires only
in sets of four; failure to do so may
adversely affect the safety and handling
of your vehicle.
Snow tires generally have lower speed ratings than what
was originally equipped with your vehicle and should not
be operated at sustained speeds over 75 mph (120 km/h).
For speeds above 75 mph (120 km/h) refer to original
equipment or an authorized tire dealer for recommended
safe operating speeds, loading and cold tire inflation
pressures.
While studded tires improve performance on ice, skid and
traction capability on wet or dry surfaces may be poorer
than that of non-studded tires. Some states prohibit stud-
ded tires; therefore, local laws should be checked before
using these tire types.
Spare Tires — If Equipped
NOTE: For vehicles equipped with Tire Service Kit instead
of a spare tire, please refer to “Tire Service Kit” in “In Case
Of Emergency” for further information.
CAUTION!
Because of the reduced ground clearance, do not take
your vehicle through an automatic car wash with a
compact or limited use temporary spare installed.
Damage to the vehicle may result.
Spare Tire Matching Original Equipped Tire And
Wheel — If Equipped
Your vehicle may be equipped with a spare tire and wheel
equivalent in look and function to the original equipment
tire and wheel found on the front or rear axle of your
vehicle. This spare tire may be used in the tire rotation for
your vehicle. If your vehicle has this option, refer to an
authorized tire dealer for the recommended tire rotation
pattern.
Compact Spare Tire — If Equipped
The compact spare is for temporary emergency use only.
You can identify if your vehicle is equipped with a compact
8
SERVICING AND MAINTENANCE 265

Dark Vapor Chrome, Black Satin Chrome, or Low Gloss
Clear Coat Wheels
CAUTION!
If your vehicle is equipped with these specialty
wheels, DO NOT USE wheel cleaners, abrasives, or
polishing compounds. They will permanently damage
this finish and such damage is not covered by the New
Vehicle Limited Warranty. HAND WASH ONLY US-
ING MILD SOAP AND WATER WITH A SOFT
CLOTH. Used on a regular basis; this is all that is
required to maintain this finish.
Tire Chains (Traction Devices)
Use of traction devices require sufficient tire-to-body clear-
ance. Follow these recommendations to guard against
damage.
•Traction device must be of proper size for the tire, as
recommended by the traction device manufacturer.
• Install on front tires only.
• Tire chains for a 225/75R16 tire with a Quality Chain
Corp Light Truck Highway Service (Non-Cam) tire chain
or equivalent is recommended.
WARNING!
Using tires of different size and type (M+S, Snow)
between front and rear axles can cause unpredictable
handling. You could lose control and have a collision.
CAUTION!
To avoid damage to your vehicle or tires, observe the
following precautions:
• Because of restricted traction device clearance be-
tween tires and other suspension components, it is
important that only traction devices in good condi-
tion are used. Broken devices can cause serious
damage. Stop the vehicle immediately if noise occurs
that could indicate device breakage. Remove the
damaged parts of the device before further use.
• Install device as tightly as possible and then re-
tighten after driving about ½ mile (0.8 km).
• Do not exceed 30 mph (48 km/h).
• Drive cautiously and avoid severe turns and large
bumps, especially with a loaded vehicle.
• Do not drive for a prolonged period on dry pave-
ment.
(Continued)
8
SERVICING AND MAINTENANCE 269

All passenger vehicle tires must conform to Federal
safety requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart
significantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A,
B, and C. These grades represent the tire’s ability to stop
on wet pavement, as measured under controlled condi-
tions on specified government test surfaces of asphalt
and concrete. A tire marked C may have poor traction
performance.WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
Temperature Grades
The Temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation of
heat and its ability to dissipate heat, when tested under
controlled conditions on a specified indoor laboratory
test wheel.
Sustained high temperature can cause the material of
the tire to degenerate and reduce tire life, and excessive
temperature can lead to sudden tire failure. The grade C
corresponds to a level of performance, which all pas-
senger vehicle tires must meet under the Federal Motor
Vehicle Safety Standard No. 109. Grades B and A
represent higher levels of performance on the laboratory
test wheel, than the minimum required by law. 8
SERVICING AND MAINTENANCE 271

WARNING!
The temperature grade for this tire is established for
a tire that is properly inflated and not overloaded.
Excessive speed, under-inflation, or excessive load-
ing, either separately or in combination, can cause
heat buildup and possible tire failure.
STORING THE VEHICLE
If you are storing your vehicle for more than 21 days, we
recommend that you take the following steps to minimize
the drain on your vehicle’s battery:
• Disconnect the negative cable from battery.
• Any time you store your vehicle or keep it out of service
(i.e., vacation) for two weeks or more, run the air
conditioning system at idle for about five minutes in the
fresh air and high blower setting. This will ensure
adequate system lubrication to minimize the possibility
of compressor damage when the system is started again.
BODYWORK
Protection From Atmospheric Agents
Vehicle body care requirements vary according to geo-
graphic locations and usage. Chemicals that make roads
passable in snow and ice and those that are sprayed on
trees and road surfaces during other seasons are highly
corrosive to the metal in your vehicle. Outside parking,
which exposes your vehicle to airborne contaminants, road
surfaces on which the vehicle is operated, extreme hot or
cold weather and other extreme conditions will have an
adverse effect on paint, metal trim, and underbody protec-
tion.
The following maintenance recommendations will enable
you to obtain maximum benefit from the corrosion resis-
tance built into your vehicle.
What Causes Corrosion?
Corrosion is the result of deterioration or removal of paint
and protective coatings from your vehicle.
The most common causes are:
• Road salt, dirt and moisture accumulation.
• Stone and gravel impact.
• Insects, tree sap and tar.
272 SERVICING AND MAINTENANCE

CD/DVD DISC MAINTENANCE
To keep a CD/DVD in good condition, take the following
precautions:
1. Handle the disc by its edge; avoid touching the surface.
2. If the disc is stained, clean the surface with a soft cloth,wiping from center to edge.
3. Do not apply paper or tape to the disc; avoid scratching the disc.
4. Do not use solvents such as benzene, thinner, cleaners, or anti-static sprays.
5. Store the disc in its case after playing.
6. Do not expose the disc to direct sunlight.
7. Do not store the disc where temperatures may become too high.
NOTE: If you experience difficulty in playing a particular
disc, it may be damaged, (e.g., scratched, reflective coating
removed, a hair, moisture or dew on the disc) oversized, or
have protection encoding. Try a known good disc before
considering disc player service.
314 MULTIMEDIA

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
316 CUSTOMER ASSISTANCE

In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Master-
card, American Express, and Discover orders are accepted.
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests and a complete
list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com
320 CUSTOMER ASSISTANCE

Brake Control System, Electronic................89
Brake Fluid .......................... .246, 288
Brake, Parking ............................ .139
Brake System ......................... .246, 280
Anti-Lock (ABS) ..........................88
Fluid Check ........................... .246
Master Cylinder ........................ .246
Parking .............................. .139
Warning Light ...........................76
Brake/Transmission Interlock ..................142
Bulb Replacement ......................... .179
Bulbs, Light .......................... .133, 179
Camera, Rear ............................ .157
Capacities, Fluid .......................... .286
Caps, Filler Fuel ................................. .159
Oil (Engine) ........................... .232
Power Steering ......................... .150
Radiator (Coolant Pressure) .................244
Carbon Monoxide Warning ................131, 285
Cargo Area Features .........................57
Cargo Compartment .........................57
Cargo Light ...............................42
Car Washes .............................. .273Cellular Phone
........................... .306
Certification Label ......................... .161
Changing A Flat Tire .....................195, 248
Chart, Tire Sizing .......................... .250
Check Engine Light (Malfunction Indicator Light) ....84
Checking Your Vehicle For Safety ...............130
Checks, Safety ............................ .130
Child Restraint ........................... .123
Child Restraints Booster Seats ........................... .126
Child Restraints ........................ .123
Child Seat Installation .....................129
Infants And Child Restraints ................125
Older Children And Child Restraints ...........126
Clean

Air Gasoline ........................ .282
Cleaning Wheels ............................... .267
Climate Control ............................45
Cold Weather Operation ..................... .137
Compact Disc (CD) Maintenance ................314
Compact Spare Tire ........................ .265
Contract, Service .......................... .318
Coolant Pressure Cap (Radiator Cap) .............244
Cooling System ........................... .241
Adding Coolant (Antifreeze) .................243
12
INDEX 323

Coolant Capacity........................ .286
Coolant Level ....................... .242, 245
Disposal Of Used Coolant ..................244
Drain, Flush, And Refill ....................242
Inspection ............................. .245
Points To Remember ..................... .245
Pressure Cap ........................... .244
Radiator Cap .......................... .244
Selection Of Coolant (Antifreeze) ..........242, 286
Corrosion Protection ....................... .272
Cruise Light ...............................82
Cupholders ........................... .60, 276
Customer Assistance ....................... .316
Customer Programmable Features ...............291
Dealer Service ............................ .234
Defroster, Windshield ....................... .132
Diagnostic System, Onboard ....................82
Dimmer Control ............................43
Dimmer Switch, Headlight .....................39
Dipsticks Automatic Transmission ....................248
Power Steering ......................... .150
Disabled Vehicle Towing .....................221 Disposal
Antifreeze (Engine Coolant) .................244
Door Ajar .................................75
Door Ajar Light ............................75
Door Locks ................................22
Door Locks, Automatic .......................23
Driver’s Seat Back Tilt ........................23
Driving Through Flowing, Rising, Or Shallow Standing
Water ................................ .174
Electric Remote Mirrors .......................35
Electronic Brake Control System .................89
Electronic Speed Control (Cruise Control) .........150
Electronic Stability Control (ESC) ................90
Electronic Throttle Control Warning Light ..........75
Emergency, In Case Of Freeing Vehicle When Stuck .................219
Jacking ........................... .195, 248
Jump Starting .......................... .214
Emission

Control System Maintenance ............84
Engine ................................. .232
Air Cleaner ............................ .236
Block Heater ........................... .138
Break-In Recommendations .................138
324 INDEX

Service............................... .179
Tire Pressure Monitoring (TPMS) ............77, 95
Traction Control ..........................92
Turn Signal ....................... .38, 82, 133
Warning (Instrument Cluster Description) .....76, 82
Loading Vehicle ....................... .161, 163
Capacities ............................. .163
Tires................................. .254
Locks Automatic Door ..........................23
Door ..................................22
Low Tire Pressure System .....................95
Lubrication, Body ......................... .239
Lug Nuts ............................... .280
Maintenance Free Battery .....................233
Maintenance Schedule ...................... .227
Malfunction Indicator Light (Check Engine) ......80, 84
Manual, Service ........................... .320
Memory Feature (Memory Seat) .................23
Memory Seat ..............................23
Memory Seats And Radio .....................23
Methanol ............................... .283
Mirrors ..................................34
Electric Remote ...........................35 Exterior Folding
..........................35
Heated .................................38
Outside ................................35
Rearview ...............................34
Modifications/Alterations, Vehicle ................6
Monitor, Tire Pressure System ..................95
Mopar Parts ............................. .319
Multi-Function Control Lever ...................38
New Vehicle Break-In Period ..................138
Occupant Restraints .........................99
Octane Rating, Gasoline (Fuel) .................282
Oil, Engine ........................... .235, 286
Capacity .............................. .286
Change Interval ........................ .235
Dipstick .............................. .233
Disposal .............................. .236
Filter ............................. .236,
286
Filter Disposal .......................... .236
Identification Logo ...................... .235
Materials Added To ...................... .236
Pressure Warning Light .....................77
Recommendation .....................235, 286
Synthetic ............................. .236
328 INDEX