tow Ram ProMaster 2019 Owner's Guide
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WARNING!
•Do not connect trailer brakes to your vehicle’s hy-
draulic brake lines. It can overload your brake sys-
tem and cause it to fail. You might not have brakes
when you need them and could have an accident.
• Towing any trailer will increase your stopping dis-
tance. When towing, you should allow for additional
space between your vehicle and the vehicle in front
of you. Failure to do so could result in an accident.
CAUTION!
If the trailer weighs more than 1,000 lbs (453 kg)
loaded, it should have its own brakes and they should
be of adequate capacity. Failure to do this could lead to
accelerated brake lining wear, higher brake pedal
effort, and longer stopping distances.
Towing Requirements — Trailer Lights And Wiring
Whenever you pull a trailer, regardless of the trailer size,
stoplights and turn signals on the trailer are required for
motoring safety. The Trailer Tow Package may include a four- and seven-pin
wiring harness. Use a factory approved trailer harness and
connector.
NOTE:
Do not cut or splice wiring into the vehicle’s wiring
harness.
The electrical connections are all complete to the vehicle
but you must mate the harness to a trailer connector. Refer
to the following illustrations.
Trailer Electrical Connector Location
1 — Four-Pin Connector Location
2 — Seven-Pin Connector Location
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NOTE:
•Disconnect trailer wiring connector from the vehicle
before launching a boat (or any other device plugged
into vehicle’s electrical connect) into water.
• Be sure to reconnect after clear from water area.
Towing Tips
Before setting out on a trip, practice turning, stopping, and
backing up the trailer in an area located away from heavy
traffic.Four-Pin Connector
1 — Female Pins 4 — Park
2 — Male Pin 5 — Left Stop/Turn
3 — Ground 6 — Right Stop/Turn
Seven-Pin Connector
1 — Battery5 — Ground
2 — Backup Lamps 6 — Left Stop/Turn
3 — Right Stop/Turn 7 — Running Lamps
4 — Electric Brakes
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Automatic Transmission
The DRIVE range can be selected when towing. The
transmission controls include a drive strategy to avoid
frequent shifting when towing. However, if frequent shift-
ing does occur while in DRIVE, select TOW/HAUL mode
or select a lower gear range (using the Electronic Range
Select (ERS) shift control).
NOTE:Using TOW/HAUL mode or selecting a lower
gear range (using the ERS shift control) while operating the
vehicle under heavy loading conditions will improve per-
formance and extend transmission life by reducing exces-
sive shifting and heat build up. This action will also
provide better engine braking.
When towing a loaded trailer up steep grades at low
speeds, holding your vehicle in first gear (using the ERS
shift control) can help to avoid transmission overheating.
Tow/Haul Mode
To reduce potential for automatic transmission overheat-
ing, activate TOW/HAUL mode when driving in hilly
areas, or select a lower gear range (using the Electronic
Range Select (ERS) shift control) on more severe grades.
Speed Control — If Equipped
• Do not use on hilly terrain or with heavy loads.
• When using the speed control, if you experience speed
drops greater than 10 mph (16 km/h), disengage until
you can get back to cruising speed.
• Use speed control in flat terrain and with light loads to
maximize fuel efficiency.
Cooling System
To reduce potential for engine and transmission overheat-
ing, take the following actions:
City Driving
• In city traffic — while stopped, place the transmission in
NEUTRAL, but do not increase engine idle speed.
Highway Driving
• Reduce speed.
• Temporarily turn off air conditioning.
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RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
Towing ConditionWheels OFF the Ground Automatic Transmission
Flat Tow NONENOT ALLOWED
Dolly Tow FrontOK
Rear NOT ALLOWED
On Trailer ALLOK
NOTE: When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial
Highway Safety offices for additional details.
Recreational Towing
Recreational towing is allowed ONLYif the front wheels
are OFF the ground. This may be accomplished using a tow
dolly or vehicle trailer. If using a tow dolly, follow this
procedure:
1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer’s instructions. 2. Drive the front wheels onto the tow dolly.
3. Firmly apply the parking brake. Place the transmission
in PARK.
4. Properly secure the front wheels to the dolly, following the dolly manufacturer’s instructions.
5. Release the parking brake.
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CAUTION!
•DO NOT flat tow this vehicle. Damage to the drive-
train will result. If this vehicle requires towing,
make sure the drive wheels are OFF the ground.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Dam-
age from improper towing is not covered under the
New Vehicle Limited Warranty.
DRIVING TIPS
Driving On Slippery Surfaces
Acceleration
Rapid acceleration on snow covered, wet, or other slippery
surfaces may cause the driving wheels to pull erratically to
the right or left. This phenomenon occurs when there is a
difference in the surface traction under the front (driving)
wheels.
WARNING!
Rapid acceleration on slippery surfaces is dangerous.
Unequal traction can cause sudden pulling of the front
(Continued)
WARNING! (Continued)
wheels. You could lose control of the vehicle and
possibly have a collision. Accelerate slowly and care-
fully whenever there is likely to be poor traction (ice,
snow, wet, mud, loose sand, etc.).
Traction
When driving on wet or slushy roads, it is possible for a
wedge of water to build up between the tire and road
surface. This is hydroplaning and may cause partial or
complete loss of vehicle control and stopping ability. To
reduce this possibility, the following precautions should be
observed:
•Slow down during rainstorms or when the roads are
slushy.
• Slow down if the road has standing water or puddles.
• Replace the tires when tread wear indicators first be-
come visible.
• Keep tires properly inflated.
• Maintain sufficient distance between your vehicle and
the vehicle in front of you to avoid a collision in a
sudden stop.
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FREEING A STUCK VEHICLE ..............219
TOWING A DISABLED VEHICLE ............220
▫ Automatic Transmission ..................221
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .222
EVENT DATA RECORDER (EDR) ............222
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Spare Tire Removal
1. Remove the spare tire before attempting to jack up thevehicle. Attach the lug bolt adapter to the winch exten-
sion and insert it into the winch mechanism.
Jacking Tools
1 — Wrench Handle
2—TowEye
3 — Lug Bolt Adaptor
4 — Jack
5 — Tool Handle
6 — Reversible Tool
7 — Winch Extension
Jack Tools
1 — Wrench Handle
2 — Lug Bolt Adapter
3 — Winch Extension
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WARNING!(Continued)
•Never start or run the engine with the vehicle on a
jack.
• Do not let anyone sit in the vehicle when it is on a
jack.
• Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
• Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
• If working on or near a roadway, be extremely
careful of motor traffic.
• To assure that spare tires, flat or inflated, are securely
stowed, spares must be stowed with the valve stem
facing the ground.
CAUTION!
Do not attempt to raise the vehicle by jacking on
locations other than those indicated in the Jacking
Instructions for this vehicle.
Jack Warning Label
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CAUTION!
Be sure to mount the spare tire with the valve stem
facing outward. The vehicle could be damaged if the
spare tire is mounted incorrectly.
NOTE: Do not install the wheel cover on the spare tire.
7. Lower the vehicle by turning the jack screw to the left.
8. Refer to “Wheel And Tire Torque Specifications” in “Technical Specifications” for proper wheel lug bolt
torque.
9. Lower the jack to its fully-closed position.
10. Stow the damaged wheel/spare tire with the cable and wheel spacer before driving the vehicle.
11. Install the winch extension and rotate the wrench
handle clockwise until the winch mechanism opera-
tor hears “3 clicks” from the device to indicate the
wheel is properly stowed under the vehicle.
12. Stow the jack, jack handle and winch handle tools back in the storage compartment.
WARNING!
A loose tire or jack thrown forward in a collision or
hard stop could endanger the occupants of the vehicle.
Always stow the jack parts and the spare tire in the
places provided. Have the deflated (flat) tire repaired
or replaced immediately.
13. Check the spare tire pressure as soon as possible. Correct the tire pressure, as required.
For vehicles with aluminum wheels:
The center cap must be pushed out from the rear to install
the retainer and stow the tire.
Wheel Covers
CAUTION!
Use a back-and-forth motion to remove the hub cap.
Do not use a twisting motion when removing the hub
cap, damage to the hub cap finish may occur.
The wheel covers on the vehicle are held in place by the
wheel lug bolts and can be removed after the wheel lug
bolts are taken off.
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•The Sealant Bottle (4) and Sealant Hose (3) are a one tire
application use and need to be replaced after each use.
Always replace these components immediately at your
original equipment vehicle dealer.
• When the Tire Service Kit sealant is in a liquid form,
clean water and a damp cloth will remove the material
from the vehicle or tire and wheel components. Once the
sealant dries, it can easily be peeled off and properly
discarded.
• For optimum performance, make sure the valve stem on
the wheel is free of debris before connecting the Tire
Service Kit.
• You can use the Tire Service Kit air pump to inflate
bicycle tires. The kit also comes with two needles,
located in the Accessory Storage Compartment (on the
bottom of the air pump) for inflating sport balls, rafts, or
similar inflatable items. However, use only the Air Pump
Hose (5) and make sure the Mode Select Knob (2) is in
the Air Mode when inflating such items to avoid inject-
ing sealant into them. The Tire Service Kit Sealant is only
intended to seal punctures less than 1/4 inch (6 mm)
diameter in the tread of your tire.
• Do not lift or carry the Tire Service Kit by the hoses.WARNING!
•Do not attempt to seal a tire on the side of the vehicle
closest to traffic. Pull far enough off the road to avoid
the danger of being hit when using the Tire Service
Kit.
• Do not use Tire Service Kit or drive the vehicle under
the following circumstances:
– If the puncture in the tire tread is approximately 1/4 inch (6 mm) or larger.
– If the tire has any sidewall damage.
– If the tire has any damage from driving with extremely low tire pressure.
– If the tire has any damage from driving on a flat tire.
– If the wheel has any damage.
– If you are unsure of the condition of the tire or the wheel.
• Keep Tire Service Kit away from open flames or heat
source.
• A loose Tire Service Kit thrown forward in a collision
or hard stop could endanger the occupants of the
vehicle. Always stow the Tire Service Kit in the place
provided. Failure to follow these warnings can result
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208 IN CASE OF EMERGENCY