towing RENAULT FLUENCE ZERO EMISSION 2012 1.G Owners Manual

»400 volt» electrical circuit .................................... (current page)
charging flap .......................................................... (current page)
electric vehicle important recommendations ............................ (current page)
traction battery ....................................................... (current page)
1.7
ENG_UD28908_4
Recommandations importantes (X38 - X61 électrique - L38 électriqu\
e - Renault)
ENG_NU_914-4_L38e_Renault_1
Important recommendations
imPOrt ANt recOmmeNDA tiONS
Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury
or electric shock which may present a risk to life.
in the event of an accident or impact
In the event of an accident or an impact to the underside of the vehicle (e.g.: striking a post, raised kerb or other street furni-
ture), this may damage the electric circuit or the traction battery.
Have the vehicle checked by an authorised dealer.
Never touch the “400 volt” components or orange cables which are e\
xposed and visible inside or outside the vehicle.
In the event of serious damage to the traction battery, leaks may occur:
– never touch the liquids (fluids, etc.) coming from the traction battery;
– in the event of contact with the body, wash the affected area with plenty of water and consult a doctor as soon as possibl\
e.
In the event of an impact, even slight, against the charging flap and/or valve, have them checked by an authorised dealer as
soon as possible.
in the event of fire
In the event of fire, make everyone evacuate the vehicle immediately and contact the emergency services, informing them that
this is an electric vehicle.
Only use extinguishing agents ABC or BC that are permitted for use with electrical fires. Do not use water or other extinguish -
ing agents.
In the event of damage to the electrical circuit, please call an authori\
sed dealer.
All towing operations
Please refer to the information on “Towing, breakdowns” in Section 5.
Washing the vehicle
Never wash the engine compartment, the charging connection or the tracti\
on battery with a high-pressure jet.
This risks damaging the electric circuit.
Never wash the vehicle while it is charging.
risk of electric shock and a risk to life.

towing rings .......................................... (up to the end of the DU)
child restraint/seat ................................ (up to the end of the DU)
child restraint/seat ................................ (up to the end of the DU)
child safety ............................................ (up to the end of the DU)
child seats ............................................. (up to the end of the DU)
child restraint/seat ................................ (up to the end of the DU)
transporting children ............................. (up to the end of the DU)
1.40
ENG_UD23036_3
Sécurité enfants : choix de la fixation du siège enfant (L38 é\
lectrique - Renault)
ENG_NU_914-4_L38e_Renault_1
Jaune NoirNoir texte
Choosing a child seat mounting
chilD SAFetY : choosing a child/baby seat mounting (1/2)
There are two ways of attaching child
seats: via the seat belt or using the
ISOFIX system.
Attachment via the seat belt
The seat belt must be adjusted to
ensure that it is effective in the event of
harsh braking or an impact.
Ensure that the strap paths indicated
by the child seat manufacturer are re-
spected.
Always check that the seat belt is cor-
rectly fastened by pulling it up, then
pulling it out fully whilst pressing on the
child seat.
Check that the seat is correctly held by
moving it from side to side and back
to front: the seat should remain firmly
fixed.
Check that the child seat has not been
installed at an angle and that it is not
resting against a window. Attachment using the iSOFiX
system
Authorised ISOFIX child seats are ap
-
proved in accordance with regulation
ECE-R44 in one of the three following
scenarios:
– ISOFIX universal 3-point forwardfac-
ing seat
– ISOFIX semi-universal 2-point seat
– specific
For the latter two, check that your child
seat can be installed by consulting the
list of compatible vehicles.
Attach the child seat with the ISOFIX
locks, if these are provided. The ISOFIX
system allows quick, easy, safe fitting.
The ISOFIX system consists of 2 rings
and, in some cases, a third ring.
Before using an ISOFIX
child seat that you pur -
chased for another vehicle,
check that its installation is
authorised. Consult the list of ve -
hicles which can be fitted with the
seat from the equipment manufac -
turer.
No modifications may be
made to the component
parts of the restraint system
(ISOFIX seat belts, seats
and their mountings) originally fitted.
The seat belt must never
be twisted or the tension
relieved. Never pass the
shoulder strap under the
arm or behind the back.
Check that the seat belt has not
been damaged by sharp edges.
If the seat belt does not operate nor-
mally, it will not protect the child.
Consult an approved dealer. Do not
use this seat until the seat belt has
been repaired.
Do not use the child seat
if it may unfasten the seat
belt restraining it: the base
of the seat must not rest on
the buckle and/or catch of the seat
belt.

display .................................................. (up to the end of the DU)
indicators: instrument panel ............................. (up to the end of the DU)
instrument panel ................................... (up to the end of the DU)
control instruments ............................... (up to the end of the DU)
energy consumption ............................. (up to the end of the DU)
1.57
ENG_UD23014_2
Afficheurs et indicateurs (L38 électrique - Renault)
ENG_NU_914-4_L38e_Renault_1
Displays and indicators
DiSPlAYS AND iNDicA tOrS (1/2)
charge level 2
The gauge indicates the level of energy
remaining.
reserve level 1
This indicates that the battery is at ap-
proximately 12% charge. Warning light
Ṏ comes on, along with a beep.
To optimise your range, please see the
information on “Recommendations:
saving energy” in Section 2. imminent immobilisation level
3
This indicates that the battery is at less
than 6% charge. A beep is repeated
every 20 seconds and warning light
Ṏ flashes. The message “Limited
performance” is displayed on the instru-
ment panel.
Motor performance gradually de -
creases until the vehicle comes to a
stop.
Please see the information on “Towing:
in the event of energy loss” in Section
5.
the presence and operation of the display and indicators DePeNDS ON
the level OF eqUiPmeNt AND the cOUNtr Y.
Speedometer 4
Vehicle speed is limited to approxi -
mately 80 mph (135 km/h).
4
3
1
2

5.1
ENG_UD29440_4
Sommaire 5 (L38 - X38 - Renault)
ENG_NU_914-4_L38e_Renault_5
Section 5: Practical advice
Tool kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.2
Wheel trim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.3
Tyre inflation kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.4
Changing a wheel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.9
Tyres (tyre and wheel safety, use in winter) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.11
Headlights (changing bulbs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.14
Rear lights (changing bulbs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.17
Indicator lights (changing bulbs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.18
Interior lights (changing bulbs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.19
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.21
12 volt battery: breakdowns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . 5.23
Radio frequency remote control unit: battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . 5.25
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.26
Wipers (replacing blades) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.27
Towing/breakdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.28
Operating faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.31

wheelbrace ............................................................ (current page)
hubcap tool ............................................................ (current page)
jack ........................................................................\
(current page)
wheelbrace ............................................................ (current page)
towing hitch ............................................................ (current page)
trims ....................................................................... (current page)
JauneNoirNoir texte
5.3
ENG_UD23031_2
Bloc outils, kit de gonflage : accès (L38 électrique - Renault)
ENG_NU_914-4_L38e_Renault_5
Wheel trim
TOOL KIT (2/2)/TrIm
ToolsThe composition of the tool kit varies
according to the vehicle.
rear lights key 4
Used to unscrew the rear lights.
Front headlight key 5
Used to unscrew the headlights.
Wheelbrace 6
Never leave tools unsecured in the vehicle: there is a risk that they may
be thrown about during braking. After use, check that all the tools are
correctly clipped into the tool kit, then position it correctly in its housing:
there is a risk of injury.
Jack 7
When replacing the jack, fold it cor -
rectly and position the wheelbrace cor-
rectly before replacing it in its position.7
6
8
9
10
4
The jack is designed for
wheel changing purposes
only. Under no circum -
stances should it be used
for carrying out repairs underneath
the vehicle or to gain access to the
underside of the vehicle.
Hubcap tool 8
This tool is used to remove the wheel
trims.
Wheel bolt guide 9
To finish loosening or starting to tighten
the wheel bolts.
Tow eye 10
Refer to the information on “Towing” in
Section 5.Wheel trim
Remove it using the hubcap tool 8 by
connecting the hook in the recess pro-
vided next to the valve 11 (to attach the
metal clip).
To refit the wheel trim, align it with
valve 11 . Push the retaining hooks in
fully, starting with side C near the valve,
followed by D and E, finishing at F op-
posite the valve.
NB: if you are using anti-theft bolts,
refer to the information on “Changing a
wheel”.
11
C
DE
F
5

towingbreakdown ...................................... (up to the end of the DU)
towing in the event of energy failure .......... (up to the end of the DU)
5.28
ENG_UD28878_1
Remorquage, dépannage (L38 électrique - Renault)
ENG_NU_914-4_L38e_Renault_5
Jaune NoirNoir texte
Towing/breakdown
TOWINg, BrEAKDOWN (1/3)
Choice of breakdown service
In the event of an energy fault
In the event of a fully discharged trac-
tion battery, any type of towing is per -
mitted: towing on a flatbed truck or
towing on the road using the tow eye
(please see following pages).
All other cases
Only towing on a flatbed truck is per-
mitted.
Before repairs, insert the key in the igni-
tion to unlock the steering column. Turn
it to position m.
The regulations in force for breakdown
recovery must always be observed.
Towing on a flatbed truck
Breakdown recovery must be per -
formed on a flat surface under all cir -
cumstances except where the vehicle
is immobilised following a full discharge
of the traction battery. In the event of a
total energy loss, please see the follow -
ing pages.

towing hitch............................................................ (current page)
JauneNoirNoir texte
5.29
ENG_UD28878_1
Remorquage, dépannage (L38 électrique - Renault)
ENG_NU_914-4_L38e_Renault_5
Bring lever to position N.In the event of an energy
fault: towing
In the event of a fully discharged trac-
tion battery:
– the warning light
Ṏ flashes;
– needle 1 is in the lower section of the
reserve zone.
It is possible to recover on a flatbed
truck or tow the vehicle using the tow
eye, following the instructions below. Before towing, insert the key in the
switch to unlock the steering column.
Turn it to position m.
The column is unlocked, the acces
-
sory functions are supplied: the vehi -
cle lights can be used (hazard warn -
ing lights, brake lights etc.). The towed
vehicle’s lights must be switched on at
night.
The speed specified by current legis -
lation for towing must always be ob -
served.
T OWINg, BrEAKDOWN (2/3)
W h e n t h e e n g i n e i s
stopped, steering and brak-
ing assistance are not op -
erational.
If the lever is stuck in P,
even though you are de -
pressing the brake pedal,
the lever can be released
manually. To do this, insert a rigid
rod in the hole 3, press the rod and
unlocking button 2 located on the
lever simultaneously.
2
31

towing hitch............................................................ (current page)
5.30
ENG_UD28878_1
Remorquage, dépannage (L38 électrique - Renault)
ENG_NU_914-4_L38e_Renault_5
T OWINg, BrEAKDOWN (3/3)
Access to towing points
Only use the front 6 and rear 7 towing
points.
These towing points may only be used
for towing: never use them for lifting the
vehicle directly or indirectly. Unclip cover
5 or 8 by inserting a flat -
blade screwdriver or similar under the
cover.
Tighten towing hitch 4 fully: as much
as possible by hand at first, then finish
tightening it using the wheelbrace.
Only use the tow hitch 4 and the wheel-
brace located under the boot carpet in
the tool kit (please refer to the para -
graph entitled “Tool kit”).
Do not leave the tools unse-
cured inside the vehicle as
they may come loose under
braking.
After use, check that all the tools
are correctly clipped into the tool kit,
then, depending on the vehicle, po-
sition it correctly in its housing.
Risk of injury.
6
7
4
45
8
Do not remove the key from
the ignition when the vehi -
cle is being towed.

operating faults ..................................... (up to the end of the DU)
faults operating faults ............................... (up to the end of the DU)
5.31
ENG_UD29326_3
Anomalies de fonctionnement (L38 électrique - Renault)
ENG_NU_914-4_L38e_Renault_5
Operating faults
OPErATINg FAULTs (1/4)
The following advice will enable you to carry out quick, temporary repairs. For safety reasons you should always contact
an approved dealer as soon as possible.
FAULTs POssIBLE CAUsEsWHAT TO DO
Impossible to charge the traction bat -
tery. No electrical current in domes
-
tic sockets or poor connection of
cable to domestic socket. Check your installation (circuit breaker, pro-
grammer, etc.).
Check the connections (socket, etc.).
Please refer to the information on “Electric
vehicle: charging” in Section 1.
The outdoor temperature is lower
than -26°C. Recharge your vehicle in a more suitable
environment. If necessary, refer to the para-
graph on “Towing, breakdown” in Section 5.
The cord is defective. Please see an authorised dealer to replace
it.
The programmable air conditioning
fails to work. One of the usage conditions is not
complied with (the traction battery
is not charged, etc).Please refer to the information on “Air-
conditioning: programming” in Section 3.

7.4
FRA_UD29442_4
Index (L38 - X38 - Renault)
ENG_NU_914-4_L38e_Renault_7
Jaune NoirNoir texte
AlphAbeticAl index (4/5)
Q
Quickdrop (system) ........................................................... 1.14
R
radio........................................................................\
........... 3.22
rear view mirrors ................................................................ 1.69
RENAULT ANTI-INTRUDER DEVICE (RAID) ...................1.21
replacement parts ................................................................ 6.6
reverse gear selecting ................................................................ 2.3 – 2.4
reversing sensor ..................................................... 2.20 – 2.21
roof bars ........................................................................\
.... 3.21
roof rack roof bars ....................................................................... 3.21
S
seat belt pretensioners .......................................... 1.29 → 1.32
front seat belt ...................................................1.29 → 1.32
seat belts .................................. 1.26 → 1.32, 1.34 – 1.35, 1.55
see-me-home lighting ............................................... 1.72, 1.74
service sheets .......................................................... 6.7 → 6.12
side protection devices ...................................................... 1.34
signals and lights ................................................... 1.71 → 1.74
speed control .............................................................. 2.3 – 2.4
speed limiter ................................................. 1.55, 2.13 → 2.15
starting ........................................................................\
......... 2.2
starting the engine ............................................................... 2.2
steering wheel adjustment ................................................................... 1.36
stopping the engine ............................................................. 2.2
storage compartment ............................................. 3.16 → 3.18
storage compartments ........................................... 3.16 → 3.18
sun visor ........................................................................\
.... 3.15
t
tailgate ........................................................................\
....... 3.20tanks and reservoirs
brake fluid ...................................................................... 4.5
coolant ........................................................................... 4.4
tanks and reservoirs: windscreen washer ........................................................ 4.5
technical specifications ........................................................ 6.6
telephone ........................................................................\
... 3.22
temperature regulation .............................................. 3.4 → 3.8
tool kit ........................................................................\
. 5.2 – 5.3
towing in the event of energy failure ........................... 5.28 → 5.30
breakdown .......................................................5.28 → 5.30
towing hitch ...................................................... 5.3, 5.29 – 5.30
towing rings ............................................................ 1.40 – 1.41
traction battery ........................................................... 1.2 → 1.7
traction battery charge ............................................. 1.8 → 1.13
traction control: ASR ................................................ 2.9 → 2.12
transporting children .......................... 1.37 – 1.38, 1.40 → 1.48
transporting objects in the luggage compartment ........................................ 3.20
trims ........................................................................\
............. 5.3
trip computer and warning system .........................1.59 → 1.67
tyre inflation kit .................................................... 5.2, 5.4 → 5.8
tyre pressure ............................................................... 4.8, 5.12
tyre pressures ...................................................................... 4.8
tyres ................................................................ 4.8, 5.11 → 5.13
U
unlocking the doors ................................................ 1.19 – 1.20
V
vehicle range .............................................................. 2.5 – 2.6
ventilation .................................................................. 3.4 → 3.8
W
warning buzzer ................................................ 1.17, 1.70, 1.72