Remove RENAULT TWINGO 2009 2.G Heating And Air Conditioning - Climate Control Workshop Manual
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Fault finding - Introduction
                            
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62B
4. FAULT FINDING PROCEDURE (CONTINUED)
Wiring check
Fault finding problems
Disconnecting the connectors and/or manipulating the wiring harness may temporarily remove the cause of a fault.
Electrical measurements of voltage, resistance and insulation are generally correct, especially if the fault is not 
present when the analysis is made (stored fault).
Visual inspection of the connection:
●Check that the connector is connected correctly and that the male and female parts of the connection are 
correctly coupled.
Visual inspection of the area around the connection:
●Check the condition of the mounting (pin, strap, adhesive tape, etc.) if the connectors are attached to the 
vehicle.
●Check that there is no damage to the wiring trim (sheath, foam, adhesive tape, etc.) near the wiring.
●Check that there is no damage to the electrical wires at the connector outlets, in particular on the 
insulating material (wear, cuts, burns, etc.).
Disconnect the connector to continue the checks.
Visual inspection of the plastic casing:
●Check that there is no mechanical damage (casing crushed, cracked, broken, etc.), in particular to the 
fragile components (lever, lock, openings, etc.).
●Check that there is no heat damage (casing melted, darker, deformed, etc.).
●Check that there are no stains (grease, mud, liquid, etc.).
Visual inspection of the metal contacts:
(The female contact is called CLIP. The male contact is called TAB.)
●Check that there are no bent contacts (the contact is not inserted correctly and can come out of the back 
of the connector). The spring contact of the connector when the wire is gently pulled.
●Check that there is no damage (folded tabs, clips open too wide, blackened or melted contact, etc.).
●Check that there is no oxidation on the metal contacts.  Note:
Carry out each requested check visually. Do not remove a connector if it is not required.
Note:
Repeated connections and disconnections alter the functionality of the connectors and increase the risk of poor 
electrical contact. Limit the number of connections/disconnections as much as possible.
Note:
The check is carried out on the 2 parts of the connection. There may be two types of connections:
–Connector / Connector
–Connector / Device 
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Fault finding - Introduction
                            
Vdiag No.: 44
62B
Visual inspection of the sealing:
(Only for watertight connectors)
●Check for the seal on the connection (between the 2 parts of the connection).
●Check the seal at the back of the connectors:
–For unit joints (1 for each wire), check that the unit joints are present on each electrical wire and that 
they are correctly positioned in the opening (level with the housing). Check that plugs are present on 
openings which are not used.
–For a grommet seal (one seal which covers the entire internal surface of the connector), check that the 
seal is present.
–For gel seals, check for gel in all of the openings without removing the excess or any protruding 
sections (it does not matter if there is gel on the contacts).
–For hotmelt sealing (heat-shrink sheath with glue), check that the sheath has contracted correctly on 
the rear of the connectors and electrical wires, and that the hardened glue comes out of the side of the 
wire.
●Check that there is no damage to any of the seals (cuts, burns, significant deformation, etc.).
If a fault is detected, repair or replace the wiring (see Technical Note 6015A, Repairing electrical wiring, 
Wiring: Precautions for repair)
5. FAULT FINDING LOG
You will always be asked for this log:
●when requesting technical assistance from Techline,
●for approval requests when replacing parts for which approval is mandatory,
●to be attached to monitored parts for which reimbursement is requested. The log is needed for warranty 
reimbursement, and enables better analysis of the parts removed.
6. SAFETY INSTRUCTIONS
Safety rules must be observed during any work on a component to prevent any damage or injury:
–check the battery voltage to avoid incorrect operation of computer functions,
–do not smoke,
–use the proper tools. IMPORTANTIMPORTANT
Any fault on a complex system requires thorough fault finding with the appropriate tools. The 
FAULT FINDING LOG, which should be completed during the procedure, enables you to keep 
track of the procedure which is carried out. It is an essential document when consulting the 
manufacturer.
IT IS THEREFORE MANDATORY TO FILL OUT A FAULT FINDING LOG EACH TIME FAULT FINDING IS 
CARRIED OUT 
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Fault finding - Interpretation of faults
                            
Vdiag No.: 44
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DF010
 CONTINUED
With the connector disconnected, measure the resistance value of the mixing motor:
Check the resistance of component 420 between the following connections:
●connections S and 38LG,
●connections S and 38LC,
●connections S and 38LH,
●connections S and 38LD.
If the connection or connections are faulty (see Technical Note 6015A, Repairing electrical wiring, Wiring: 
Precautions for repair), repair the wiring, otherwise replace it.
The results of the four checks should be 100 ΩΩ Ω Ω
     
±± ± ±
     
5 ΩΩ Ω Ω
 at 20 ˚C, replace the mixing motor if this is not the case.
If the fault is still present, remove the mixing motor but leave it electrically connected and send a motor command 
from the temperature buttons on the control panel: switch the temperature setting to maximum 27 ˚C (a value 
of 100 %), then switch the temperature setting to minimum 15 ˚C (a value of 0 %), the motor must change from 
one direction to the other. If the connections are correct but the motor does not switch during the commands: 
replace the mixing motor.
AFTER REPAIRClear the stored faults.
Follow the instructions to confirm repair.
If the motor has been replaced (see Configuration and programming).
Deal with any other faults. 
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Fault finding - Interpretation of faults
                            
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DF012
CONTINUED
With the connector disconnected, measure the resistance value of component 1115 between the following 
connections:
●connections S and 38KY,
●connections S and 38LA,
●connections S and 38LB,
●connections S and 38KZ.
If the connection or connections are faulty (see Technical Note 6015A, Repairing electrical wiring, Wiring: 
Precautions for repair), repair the wiring, otherwise replace it.
The results of the four checks should be 100 ΩΩ Ω Ω
 ± 5      
ΩΩ Ω Ω
     
at 20 ˚C, replace the distribution motor if this is not the case.
If the fault is still present, remove the distribution motor but leave it electrically connected, send a motor command 
from the distribution buttons on the control panel: switch the distribution setting to demisting (a value of 100 %), 
then switch the distribution setting to air vent (a value of 0 %), the motor must change from one direction to the 
other. If the connections tested earlier match but the motor does not switch during the commands, replace the 
distribution motor.
If the commands have been executed correctly, check that the distribution motor flap is not blocked by trying to 
move the gears. Repair if necessary.
If the fault is still present, contact the Techline.
AFTER REPAIRClear the stored faults.
Follow the instructions to confirm repair.
If the motor has been replaced (see Configuration and programming).
Deal with any other faults. 
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Fault finding - Interpretation of parameters
Vdiag No.: 44
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PR011
DISTRIBUTION FLAP POSITION
NOTESThe values listed below are only given as a guide (they depend on which way the flap 
is being moved).
The following table gives the percentages by which the air distribution motor is controlled as well as the opening 
status of the lower flaps (footwell flap and under seat duct flap). To view the lower flaps, remove the right-hand 
and left-hand lower air ducts.
Values should be checked with the engine off and the climate control in manual mode (tolerance ± 5 %).
Air distribution 
requestPR011
Distribution 
flap positionAir flow distribution information
Lower flap opening 
status Demisting 
flowVent flow Footwell flow
Demisting
100 % High Low None Completely closed
Demisting + Footwells 
77 % High Low High Completely open
Air vents
0 % Low High None Completely closed
Air vent + Footwells
32 % Low High HighApproximately 20 % 
open
Footwell Ventilation
54 % Medium Medium High Completely open
If the request and position read by the computer for PR011 is inconsistent, contact Techline.
AFTER REPAIRRepeat the conformity check from the start.
CLIM_V44_PR011 
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Diagnostic - Fault finding chart62B
ALP 2 Air distribution fault
NOTESNone
Check that the air circuit (cabin filter, scuttle panel grille, air ducts and grilles etc.) is not blocked. Repair, clean 
or change the cabin filter if necessary.
Also check that there is no air flow fault: (see ALP 3 Air flow fault).
Check that the blower unit is correctly sealed. Also check that the air distribution ducts (right-hand and left-hand, 
upper and lower) are correctly connected to the housing as well as the refrigeration pipe in the glove box (if the 
customer complains about a feeling of cold air on the passenger's side).
Repair if necessary.
Set the passenger compartment blower to 
maximum speed with maximum hot or maximum 
cold and move the air distribution control. Check 
that the air outlet is the one selected.
Note:
For information about the air flows according to user 
selection, refer to the air distribution table given in 
the interpretation of parameter PR011 Distribution 
flap position.
Has the customer complaint been confirmed?
YES
Remove the centre console and glovebox 
(see MR 412 Bodywork, 57A, Interior equipment, 
Removal - refitting procedures).
Remove the distribution motor and check the 
condition of the flap control.
Is the flap control damaged?
NO
NOThe air distribution is operating correctly.
Explain to the customer how the system 
operates.
YES
Replace the distribution - ventilation unit.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
CLIM_V44_ALP2 
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Diagnostic - Fault finding chart62B
ALP 2
CONTINUED 1
With the distribution motor removed, manually 
activate the distribution flaps by turning the centre of 
the control fully from one side to the other.
Does the flap cover the whole range of 
movement, without any areas of resistance?
YES
Remove the footwell vent ducts (lower ducts) to 
check that the lower flap control linkages are 
present and correctly fitted (they are connected to 
the upper flaps).
Also ensure that lower flaps move when the 
distribution flap manual control is operated.
Do the footwell (lower) distribution flaps move 
when the distribution flaps are controlled?
YES
NORemove the dashboard in order to check 
that there is nothing preventing the flaps 
from moving (see MR 412, Bodywork, 
57A, Interior accessories, Dashboard: 
Removal - Refitting). Carry out any 
repairs (eliminate any foreign bodies 
which may be blocking the flaps and 
lubricate the centre of the flap control).
Replace the distribution - ventilation unit if 
it is not possible to repair it.
NOIf the mountings of the lower flap control 
linkages are not damaged: resecure the 
linkages and grease them slightly. If a 
repair is not possible or if the mountings 
are damaged: replace the distribution - 
ventilation unit.
AFTER REPAIRCarry out a complete check with the diagnostic tool. 
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Diagnostic - Fault finding chart62B
ALP 2
CONTINUED 2
Remove the distribution motor but leave it 
electrically connected, send a motor command from 
the distribution buttons on the control panel: switch 
the distribution flap to the demisting position 
(a value of 100 %), then switch the distribution 
setting to vent (a value of 0 %).
Is the distribution motor operating?
YES
Visually check that when the distribution flaps are 
moved manually (by turning the centre of the 
control), moving the control does in fact move the 
distribution flaps.
Is movement possible?
YES
End of fault finding.
NOApply fault finding procedure for fault 
DF012 Distribution motor circuit.
NOReplace the distribution - ventilation unit 
(see MR411, 62B, Climate control, 
Distribution motor, Removal - 
Refitting).
AFTER REPAIRCarry out a complete check with the diagnostic tool. 
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Diagnostic - Fault finding chart62B
ALP 3 Air flow fault
NOTESOnly consult this customer complaint after a complete check with the diagnostic 
tool.
Check that the customer knows how to work the air conditioning system properly.
Is the passenger compartment blower unit 
working?
YES
Check that the air circuit (cabin filter, scuttle panel grille, air vents and extractors etc.) is not blocked.
If necessary, repair, clean or replace the cabin filter (see MR 411 Mechanical, 61A, Heating, Cabin filter: 
Removal - Refitting).
Check that the blower blades are in good condition (see MR 412 Bodywork, 57A Interior equipment, 
Passenger compartment blower: Removal - refitting).
Check that the blower unit is correctly sealed. Also check that the air distribution ducts (right-hand and left-hand, 
upper and lower) are correctly connected to the housing as well as the refrigeration pipe in the glove box (if the 
customer complains about a feeling of cold air on the passenger's side).
Repair if necessary.
Check that the air recirculation flap does not remain closed when in the recirculation position. On the diagnostic 
tool, status ET062 Recirculation flap position should display OPEN (the flap can be seen by removing the 
windscreen frame). Repair if necessary (apply the fault finding procedure for fault DF021 Recirculation motor 
circuit).
With the passenger compartment filter removed, put 
your hand into the housing to ensure that the 
evaporator is not obstructed and that there is no ice.
Is the evaporator obstructed?
NO
NORepair, see ALP 5.
YESRemove the evaporator and clean if it is 
obstructed.
If there is ice on the evaporator, carry out 
a conformity check on the temperature 
sensors (interior, exterior and coolant 
temperatures).
Replace any faulty components.
AFTER REPAIRCarry out a complete check with the diagnostic tool. 
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Diagnostic - Fault finding chart62B
ALP 11 Unpleasant odours in the passenger compartment
NOTESOnly consult this customer complaint after a complete check with the diagnostic 
tool.
Check that the cabin filter is not blocked or damaged 
(see MR 411 Mechanical, 61A, Heating, Cabin filter: 
Removal - refitting).
Replace it if necessary.
Is the fault still present?
YES
Check that the condensate (water from the evaporator) 
drain ring is not obstructed (beneath the body).
Repair if necessary.
Is the fault still present?
YES
Check the sealing of the heating unit in relation to the 
engine compartment:
- Foam seal on the heater matrix coolant pipes fitted and 
in good condition.
- Rubber seal on the radiator tank fitted and in good 
condition (seal under the bonnet separating the engine 
compartment from the windscreen aperture).
- Drain valve on the radiator tank fitted and in good 
condition.
Repair if necessary.
Is the fault still present?
YES
Remove the passenger compartment filter to apply air 
conditioning system cleaner using an extension piece on 
the evaporator. Spray the entire contents of the aerosol. 
Leave the product to work for 15 minutes.
NOEnd of fault finding procedure.
NOEnd of fault finding procedure.
NOEnd of fault finding procedure.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
CLIM_V44_ALP11