stop start RENAULT ZOE 2016 1.G Owner's Manual
Page 110 of 216
2.18
Emergency brake assist
This system supplements the ABS 
and helps reduce vehicle stopping dis-
tances.
Operating principle
The system is for detecting an emer-
gency braking situation. In this case, 
the braking assistance immediately de-
velops maximum power and may trig-
ger ABS  regulation.
ABS braking is maintained as long as 
the brake pedal is applied.
Hazard warning lights switching on
These may light up in the event of rapid 
deceleration.
Operating faults
When the system detects an operat-
ing fault the message “Check brak-
ing system” appears on the instrument 
panel along with the 
© warning 
light.
Consult an approved dealer.
Braking anticipation
Depending on the vehicle, when you 
rapidly release the accelerator, the 
system anticipates the braking ma-
noeuvre in order to reduce stopping 
distances.
Special cases
When using the cruise control:
–  if you use the accelerator, when you  release it, the system may be trig-
gered;
–  if you do not use the accelerator, the  system will not be triggered.
Hill start assistance
This function assists the driver when 
starting on hills. It prevents the vehicle 
from rolling backwards, depending on 
the slope, by automatically applying the 
brakes when the driver lifts his/her foot 
off the brake pedal to depress the ac-
celerator pedal.
System operation
It only operates when the gear lever is in 
a position other than neutral (other than 
N or P ) and the vehicle is completely 
stationary (brake pedal depressed).
DRIVER CORRECTION DEVICES AND AIDS (3/4)
The system holds the vehicle for ap-
proximately  2 seconds. The brakes are 
then gradually released (the vehicle will 
move according to the slope).
The hill start assistance 
system cannot completely 
prevent the vehicle from 
rolling backwards in all sit-
uations (extremely steep gradients, 
etc.).
In all cases, the driver may depress 
the brake pedal to prevent the vehi-
cle from rolling backwards.
The hill start assistance function 
should not be used for prolonged 
stops: use the brake pedal.
This function is not designed to im-
mobilise the vehicle permanently.
If necessary, use the brake pedal to 
stop the vehicle.
The driver must remain particularly 
vigilant when driving on slippery or 
low-grip surfaces and/or on hills.
Risk of serious injury. 
Page 111 of 216
2.19
Regenerative braking system
When braking, the regenerative brak-
ing system can convert the energy pro-
duced by the vehicle deceleration into 
electric energy.
This will recharge the 400V traction bat-
tery and gain greater vehicle range.Operating faults
– © lights up on the instrument 
panel, alongside the message 
“Check braking system”:  braking as-
sistance is available at all times.
Under these conditions, the feel of 
applying the brake pedal may be dif-
ferent.
You are recommended to apply 
strong continuous pressure to the 
pedal.
Please see an authorised dealer.
– 
û lights up on the instrument 
panel, alongside the message 
“Braking system fault”:  this indi-
cates a fault in the braking system.
Please call an authorised dealer.
DRIVER CORRECTION DEVICES AND AIDS (4/4)
The û warning light re-
quires you to stop immedi-
ately, for your own safety, 
as soon as traffic conditions allow. 
Switch off the engine and do not 
restart it. Contact an Authorised 
Dealer. 
Page 126 of 216
3.4
AUTOMATIC AIR-CONDITIONING (1/4)
The system controls the fan speed, air 
distribution, air recirculation,starting 
and stopping the air conditioning, the 
heating and air temperature.
AUTO: allows the selected comfort 
level to be best attained, depending on 
the exterior conditions. Press button 1.
Adjusting the air temperatureTurn control 2 to obtain the desired 
temperature. The further the pointer is 
away from the heating stop position, 
the higher the temperature will be.
If the outdoor temperature is too high, 
the heating decreases automatically. 
This limits energy consumption and 
maintains the range of the vehicle.
Special note:  the highest and lowest 
settings allow the system to produce 
maximum hot or cold temperature 
levels (“ LOW” and “HIGH" indicated on 
the multimedia display).
8 Air recirculation.
9  
De-icing/demisting of the rear screen 
and, depending on the vehicle, the 
door mirrors.
Heating or air-conditioning can only be 
used while the engine is running.
Automatic mode
The automatic climate control system 
guarantees comfort in the passen-
ger compartment and good visibility 
(except in the event of extreme condi-
tions), while optimising consumption.
The controls
1 Automatic mode.
2   Air temperature adjuster.
3  “Clear View” function.
4  Passenger compartment air distribu- tion adjustment.
5   Air-conditioning deactivation control.
6   Adjusting the fan speed until the 
system switches off.
7  Depending on the vehicle, quick  access control to the “Air condition-
ing programming” menu or activa-
tion control for air conditioning pro-
gramming.
3456
897
12
Some buttons have an operating 
tell-tale which indicates the operat-
ing status.  
Page 127 of 216
3.5
3
Deactivating the air-
conditioning
The button 5 stops (warning light on) 
the operation of the air-conditioning.
To activate the air-conditioning, press 
the button 1 . The integrated warning 
light in the button 5 will go out.
The air conditioning system is used 
for:
–  lowering the temperature inside the  passenger compartment;
– eliminating condensation more  quickly.
The air conditioning does not operate 
when the exterior temperature is low.
5
AUTOMATIC AIR-CONDITIONING (2/4)
The displayed temperature values 
show a comfort level.
When starting the engine, increas-
ing or decreasing the value dis-
played will not allow the com-
fort level to be reached any more 
quickly. The system will always op-
timise the temperature increase or 
decrease (the ventilation system 
does not start instantly at maximum 
speed: it gradually increases). This 
may take several minutes.
Generally speaking, unless there is 
a particular reason not to, the dash-
board air vents should remain open.
Preferably, use automatic mode.
In automatic mode (the  button’s 
warning light  1 is lit), all heating and 
air-conditioning functions are con-
trolled by the system.
You can always modify the choice 
of system; in this case, the warning 
light in the button  1 goes out.
Advice: to optimize vehicle range, de-
activate the air conditioning when the 
outside temperature is comfortable.
Clear View function
Press button 3 – the integrated indica-
tor light comes on.
This system quickly demists and de-
ices the windscreen and the front side 
windows. It requires the automatic 
usage of the air-conditioning or the 
heating.
To exit this function,  press the button 
marked 3.
61  
Page 128 of 216
3.6
AUTOMATIC AIR-CONDITIONING (3/4)
Adjusting the ventilation 
speed
Turn the control 6 to one of the eight 
positions to start the ventilation system 
and adjust the power.
Position  OFF
In this position:
–  the air conditioning switches off au- tomatically;
–  the ventilation speed of air in the  passenger compartment is zero;
–  there is, however, a slight flow of air  when the vehicle is moving.
This position should not normally be 
used.
Adjusting the distribution 
of air in the passenger 
compartment
Press one of the buttons 4 to select the 
air distribution. The integrated warning 
light in the button comes on.
It is possible to combine two positions 
simultaneously – press both buttons  4.
ØThe air flow is distributed be-
tween demisting air vents of 
the front side-window and the wind-
screen demisting vents.
½All the air flow is directed to the 
dashboard vents.
¿The air flow is directed mainly 
towards the footwells.
Rear screen de-icing/
demisting
Press button 9 – the integrated indica-
tor light comes on. This function en-
ables rapid demisting or de-icing of the 
rear screen and de-icing of the door 
mirrors (on equipped vehicles).
9
6
Recommendations
In the event of freezing, manu-
ally de-ice the windscreen using a 
scraper rather than the de-icing/de-
misting function in order to reduce 
your energy consumption.
To exit this function,  press button 9 
again. Demisting automatically stops.
4  
Page 130 of 216
3.8
AIR CONDITIONING: remote activation
The air-conditioning can be activated 
using the card RENAULT or by the con-
nected services.
This function enables you to bring your 
vehicle to a comfortable temperature 
before using it.
1
Operating condition
–  the engine must be switched off;
–  the traction battery charging level must be greater than 45%.
Activating the function
It is carried out by:
–  a long press on the button  1 of the 
card RENAULT (make sure you 
are within the card's field of action - 
please see the information on "Card 
RENAULT : general information" in 
Section 1);
– connected services.
Activating the function is visualised by 
–  constant illumination of the hazard  warning lights and the side repeat-
ers for 3 seconds;
–  the warning lights in the buttons 
 and AUTO on the air-condi-
tioning control are lit. Switching off the function
–  automatically, after a period of ap-
proximately 5 minutes;
–  upon starting the engine;
–  if you press on the “automatic mode”  controls, the “clear view” function, 
the fan settings or quick access to 
the “air-conditioning programming” 
menu;
 – if the energy taken exceeds 5% of  the traction battery level.
Driver’s responsibility 
when parking or stopping 
the vehicle
Never leave an animal, 
child or adult who is not self-suffi-
cient alone on your vehicle, even for 
a short time.
In hot and/or sunny weather, please 
remember that the temperature 
inside the passenger compartment 
increases very quickly.
RISK OF DEATH OR SERIOUS 
INJURY.
Advice: to optimize vehicle range, 
use this function when the vehicle is 
plugged in.  
Page 136 of 216
3.14
AIR IONIZER
Selecting the operating mode
Air conditioning in operation, on the dis-
play A, select “Menu”, “Vehicle”, “Care” 
then “Ioniser ”.
Select one of the two modes or stop dif-
fusion:
–  CLEAN : helps to reduce bacteria  and allergenic particles present in 
the air;
–  RELAX: provides a clean and relax- ing driving environment by emitting 
ions;
–  Stop (stop diffusion).
Activating the ioniser in CLEAN 
mode at each engine start-up
To activate CLEAN mode at each 
engine start-up, check the line “Start 
ioniser at each vehicle start” and con-
firm.
NB: 
–  if the fan control is set to position 0  (stop), activating the ioniser at each 
engine start-up will automatically op-
erate the fan for at least around 
10 seconds.
–  if the air distribution setting does not  feed air to the central air vents, the 
ioniser is not activated.
Do not close the vents while the ion-
iser is activated. This enables a uni-
form distribution of ions.
A  
Page 137 of 216
3.15
AIR CONDITIONING: information and advice on use
Do not open the refriger-
ant fluid circuit. The fluid 
may damage eyes or skin.
Advice on use
In some situations, (air conditioning 
off, air recirculation activated, ventila-
tion speed at zero or low, etc.) you may 
notice that condensation starts to form 
on the windows and windscreen.
If there is condensation, use the “Clear 
View” function to remove it, then use 
the air conditioning in automatic mode 
to stop it forming again.
Maintenance
Refer to the Maintenance Document 
for your vehicle for the inspection fre-
quency.
Range
It is normal to notice an increase in 
energy usage when the air conditioning 
is operating.
Recommendations to limit energy 
consumption and maintain the 
range of the vehicle:
Drive with the air vents open and the 
windows closed.
If the vehicle has been parked in the 
sun, open the doors for a few moments 
to let the hot air escape before starting 
the engine.
Favour:
–  before departure, the use of the air- conditioning programming or remote 
activation. Please refer to the infor-
mation on “Air-conditioning: pro-
gramming” and “Air-conditioning: 
remote activation” in Section 2);
–  during your journeys, using ECO  mode. Please see information about 
“ECO mode function” in Section 2.
Operating faults
As a general rule, contact your ap-
proved dealer in the event of an oper-
ating fault.
–  Reduction in de-icing, demisting 
or air conditioning performance.  
This may be caused by the passen-
ger compartment filter cartridge be-
coming clogged.
–  No hot or cold air is being pro-
duced.  Check that the controls are 
set correctly and that the fuses are 
sound. Otherwise, switch off the 
system.
Presence of water under the 
vehicle. 
After prolonged use of the air condi-
tioning system, it is normal for water 
to be present under the vehicle. This is 
caused by condensation. 
Page 138 of 216
3.16
Safety of rear occupants
The driver can prevent 
operation of the rear elec-
tric windows by pressing 
switch  4. A confirmation message is 
displayed on the instrument panel.
Driver’s responsibility
Never leave your vehicle with the 
RENAULT card inside, and never 
leave a child, adult who is not self-
sufficient or a pet, even for a short 
while. They may pose a risk to 
themselves or to others by starting 
the engine or activating equipment 
(such as the gear lever or electric 
windows). If any part of the body be-
comes trapped, reverse the direc-
tion of the window immediately by 
pressing the relevant switch.
Risk of serious injury.
ELECTRIC WINDOWS (1/2)
These systems operate  with the igni-
tion on or off, until one of the front doors 
is opened (limited to about 3 minutes).
From the driver’s seat, use switch:
  1  for the driver’s side;
  2  for the front passenger side;
  3 and   5 for the rear passenger win-
dows.
From the passenger seats, use 
switch 6.
Note: if the window detects resistance 
when closing (e.g.: branch of a tree, 
etc.) it stops and then lowers again by a 
few centimetres.Electric windowsPress or pull the switch to raise or lower 
a window to the desired height (the rear 
windows do not open fully);
One-touch mode
(depending on vehicle)
This mode works in addition to the ope-
ration of the electric windows described 
previously. It can be fitted to the driver’s 
window.
Briefly press or pull the window switch 
fully: the window is fully lowered or 
raised. Pressing the switch again stops 
the window moving.
1
2
34
5
6
Avoid resting any objects against 
a half-open window: there is a risk 
that the electric window could be 
damaged.   
Page 169 of 216
5.5
TYRE PRESSURE KIT (3/3)
If a minimum pressure of 1.8 bar is 
not reached after 15 minutes, repair 
is not possible; do not drive the ve-
hicle but contact an approved dealer.
Once the tyre is correctly inflated, 
remove the kit: slowly unscrew the in-
flation adapter 1 to prevent any repair 
product from escaping and store the 
container in plastic packaging to pre-
vent the product from escaping.
–  Affix the driving recommendation  label to the dashboard where it can 
easily be seen by the driver;
–  Put the kit away.
–  At the end of this initial inflation op- eration, air will still escape from the 
tyre. You must drive a short distance 
in order to seal the hole.
–  Start immediately and drive at  between 12 and 40 mph (20 and 
60 km/h) in order to distribute the 
product evenly in the tyre and, after 
driving for 2 miles (3 km), stop and 
check the pressure.
–  If the pressure is greater than  1.3 bar but less than the recom-
mended pressure (refer to the label 
affixed to the edge of the driver’s 
door), readjust it. Otherwise, please 
contact an authorised dealer: the 
tyre cannot be repaired.Precautions when using the 
kit
The kit should not be operated for more 
than 15 consecutive minutes.
Nothing should be placed 
around the driver’s feet 
as such objects may slide 
under the pedals during 
sudden braking manoeuvres and 
obstruct their use.
1
Please be aware that a 
poorly tightened or miss-
ing valve cap can make the 
tyres less airtight and may 
lead to pressure loss.
Always use valve caps identical to 
those fitted originally and tighten 
them fully.
Following repair with the kit, 
do not travel further than 
120 miles (200 km). In addi-
tion, reduce your speed and 
under no circumstances exceed 
48 mph (80 km/h). The sticker, 
which you must affix in a prominent 
position on the dashboard, reminds 
you of this.
Depending on the country or local 
legislation, a tyre repaired with the 
inflation kit may need to be replaced.