steering RENAULT ZOE 2017 1.G Owners Manual

1.1
Section 1: Getting to know your vehicle
Electric vehicle: introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . 1.2
Important recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . 1.7
Electric vehicle: charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . 1.8programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . 1.16
RENAULT card: general information, use, deadlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.18
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.27
Locking, unlocking the opening elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . 1.29
Automatic locking when driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . 1.31
Front seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.32
Seat belts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.33
Methods of restraint in addition to the child seat belts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.37
to the rear seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . 1.41
side protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . 1.42
Child safety: General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . 1.44 Choosing a child seat mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . 1.47
fitting a child seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . 1.49
deactivating/activating the front passenger air bag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.55
Driving position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.58
Warning lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.62
Displays and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . 1.65
Trip computer and warning system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . 1.67
Clock and outdoor temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . 1.75
Steering wheel/Power-assisted steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . 1.77
Rear view mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . 1.78
Audible and visual signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . 1.79
Pedestrian horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.80
Exterior lighting and signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . 1.81
Headlight beam adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . 1.84
Washers, wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.85

1.33
Always wear your seat belt when trav-
elling in your vehicle. You must also
comply with the legislation of the par-
ticular country you are in.
Incorrectly adjusted or
twisted seat belts may
cause injuries in the event
of an accident.
Use one seat belt per person,
whether child or adult.
Even pregnant women should wear
a seat belt. In this case, ensure that
the lap belt is not exerting too much
pressure on the abdomen, but do
not allow any slack.
Before starting, first adjust your driv-
ing position, then ask all occupants
to adjust their seat belts to ensure
optimum protection.
Adjusting your driving
position
– Sit well back in your seat (having
removed your coat or jacket etc.).
This is essential to ensure your back
is positioned correctly;
– adjust the distance between the seat and the pedals. Your seat
should be as far back as possible
while still allowing you to fully de-
press the pedals. The seatback
should be adjusted so that your arms
are slightly bent when you hold the
steering wheel;
– adjust the position of the steering
wheel.
Adjusting the seat belts
Sit with your back firmly against the
seatback.
The shoulder strap 1 should be as close
as possible to the base of the neck but
not on it.
Lap belt 2 should be worn flat over the
thighs and against the pelvis.
The seat belt must be worn as close to
the body as possible. Eg: avoid wearing
heavy clothing or keeping bulky objects
under the belts, etc.
SEAT BELTS (1/4)
1
2

1.38
METHODS OF RESTRAINT IN ADDITION TO THE FRONT SEAT BELTS (2/4)
Load limiter
Above a certain severity of impact, this
mechanism is used to limit the force of
the belt against the body so that it is at
an acceptable level.
Anti-submarining air bag
Located on each of the front seats, it
deploys in order to prevent the occu-
pant from sliding under the seat belt.
Air bags for driver and front
passenger
Fitted to the driver and passenger side.
Depending on the vehicle, the pres-
ence of this equipment is indicated
by the word “Airbag” on the steering
wheel, dashboard (air bag zone A) and
a symbol on the lower section of the
windscreen.
Each air bag system consists of:
– an air bag and gas generator fitted on the steering wheel for the driver
and in the dashboard for the front
passenger;
– an electronic unit for system monitor- ing which controls the gas generator
electrical trigger system;
– remote sensors;
– a single warning light
å on the
instrument panel.
A
The air bag system uses
pyrotechnic principles. This
explains why, when the air
bag inflates, it will gener-
ate heat, produce smoke (this does
not mean that a fire is about to start)
and make a noise upon detonation.
In a situation where an air bag is
required, it will inflate immediately
and this may cause some minor, su-
perficial grazing to the skin or other
problems.

1.39
METHODS OF RESTRAINT IN ADDITION TO THE FRONT SEAT BELTS (3/4)
Operation
This system is only operational when
the ignition is switched on.
In a severe frontal impact, the air bags
inflate rapidly, cushioning the impact
of the driver’s head and chest against
the steering wheel and the front pas-
senger against the dashboard. The air
bags then deflate immediately so that
the passengers are not in any way hin-
dered from leaving the vehicle.
Operating faults
This warning light 2 å will light up
on the instrument panel when the igni-
tion is switched on and then go out after
a few seconds.
If it does not light up when the ignition
is switched on, or comes on when the
engine is running, there is a fault in the
system.
Contact your approved Dealer as soon
as possible. Your protection will be re-
duced until this fault is rectified.
2

1.40
METHODS OF RESTRAINT IN ADDITION TO THE FRONT SEAT BELTS (4/4)
Warnings concerning the driver’s air bag
– Do not modify the steering wheel or the steering wheel boss.
– Do not cover the steering wheel boss under any circumstances.
– Do not attach any objects (badge, logo, clock, telephone holder, etc.) to the steering wheel boss.
– The steering wheel must not be removed (except by qualified personnel f\
rom our Network).
– When driving, do not sit too close to the steering wheel. Sit with your \
arms slightly bent (see the information on “Adjusting
your driving position” in Section 1). This will allow sufficient space for the air bag to deploy correctly and be fully effective.
Warnings concerning the passenger air bag
– Do not attach or glue any objects (badge, logo, clock, telephone holder\
, etc.) to the dashboard on or near the air bag.
– Do not place anything between the dashboard and the passenger (pet, umb\
rella, walking stick, parcels, etc.).
– The passenger must not put his or her feet on the dashboard or seat as t\
here is a risk that serious injuries may occur. In general, parts of the body should be kept away from the dashboard (knee\
s, hands, head, etc.).
– The devices in addition to the front passenger seat belt should be react\
ivated as soon as a child seat is removed, to ensure the protection of the passenger in the event of an impact.
A REAR-FACING CHILD SEAT MUST NOT BE FITTED TO THE FRONT PASSENGER SEAT UNLESS THE ADDITIONAL RESTRAINT SYSTEMS, I.E. THE PASSENGER AIR BAG, ARE DEACTIVATED.
(refer to the information on “Child safety: deactivating/activating \
the front passenger air bag” in Section 1)
Warnings concerning the anti-submarining air bag
Do not let a child under the age of 12 sit in this seat. When triggered,\
the anti-submarining air bag may project objects left on
the seat base with a great deal of force.
Risk of serious injury.
All of the warnings below are given so that the air bag is not obstructe\
d in any way when it is inflated and also to prevent
the risk of serious injuries caused by items which may be dislodged when\
the air bag inflates.

1.59
DRIVING POSITION: LEFT-HAND DRIVE (2/2)
The equipment fitted, described below, DEPENDS ON THE VERSION AND COUNTRY.
1 Side air vent.
2 Side window demister outlet.
3 Stalk for:
– direction indicator lights,
– exterior lights,
– rear fog light.
4 Instrument panel.
5 Driver’s air bag and horn location.
6 Ambiance selection switch.
7 – Windscreen wiper/washer stalk,
– On-board computer information
readout control and vehicle set-
tings personalisation menu.
8 Multimedia touch screen or radio. 9 –
Central door locking/unlocking
controls.
– Hazard warning lights switch.
10 Centre air vents.
11 Fragrance diffuser.
12 Location for passenger air bag.
13 Glovebox.
14 Air-conditioning control.
15 Card reader RENAULT.
16 Accessories socket.
17 Gear lever.
18 Handbrake.
19 Cruise control/speed limiter control.
20 ECO mode activation/deactivation
control. 21 Engine start/stop button.
22 Cruise control/speed limiter controls.
23 Control for adjusting steering wheel
height.
24 Bonnet release control.
25 Controls for: – unlocking the charging flap and
the charging socket;
– headlight beam height remote ad-
justment;
– lighting dimmer for control instru-
ments;
– activation/deactivation and selec-
tion of pedestrian warning noise.

1.61
DRIVING POSITION: RIGHT-HAND DRIVE (2/2)
The equipment fitted, described below, DEPENDS ON THE VERSION AND COUNTRY.
1 Side air vent.
2 Side window demister outlet.
3 Location for passenger air bag.
4 Fragrance diffuser.
5 Centre air vents.
6 Multimedia touch screen or radio.
7 – Central door locking/unlocking
controls.
– Hazard warning lights switch.
8 Ambiance selection switch.
9 Stalk: – direction indicator lights,
– exterior lights,
– rear fog light.
10 Location for driver’s air bag and horn.
11 Instrument panel. 12 – Windscreen wiper/washer stalk,
– On-board computer information
readout control and vehicle set-
tings personalisation menu.
13 Controls for: – unlocking the charging flap and
the charging socket;
– headlight beam height remote ad-
justment;
– lighting dimmer for control instru-
ments;
– activation/deactivation and selec-
tion of pedestrian warning noise.
14 Cruise control/speed limiter controls.
15 Control for adjusting steering wheel
height.
16 Engine start/stop button. 17 Card reader RENAULT.
18
Accessories socket.
19 Handbrake.
20 Cruise control/speed limiter control.
21 ECO mode activation/deactivation
control.
22 Gear lever.
23 Air-conditioning control.
24 Glovebox.
25 Bonnet release control.

1.72
TRIP COMPUTER AND WARNING SYSTEM: information messages
Examples of messagesInterpreting the display selected
«Disconnect cable to start up» Indicates that the charging cord is still plugged into the vehicle.
«Please insert keycard» Indicates that the cardRENAULT is not in the reader.
«Steering wheel not locked» Indicates that the steering column has not been locked.
«Apply brakes» Follow these instructions: risk of damage to the motor.
«Check connections» Unplug, then plug in the vehicle.
If the message still shows, this may be caused by the external charging \
conditions
or by the home installation.
«Check charging post» Indicates a possible electrical fault or a defective charging cable: cha\
nge the charg-
ing terminal or location or have the cable checked.
«Power cut while charging» Indicates an electrical fault while charging. Restart charging.
If this does not work, have the electrical installation checked.
«Charging refused no contract» Charging prohibited by your battery rental organisation. Rectify the sit\
uation.
These can help in the vehicle starting phase, or give information about \
a selection or a driving status.
Examples of information messages are given in the following pages.

1.74
TRIP COMPUTER AND WARNING SYSTEM: warning message
These appear with the warning light û and require you to stop immediately, for your own safety, as soon as traffic
conditions allow. Stop your engine and do not restart it. Contact an Authorised Dealer.
Examples of warning messages are given in the following pages. Note: the messages appear on the display either individually
or alternately (when there are several messages to be displayed), and \
may be accompanied by a warning light and/or a beep.
Examples of messages Interpreting the display selected
«Braking system fault» Indicates a fault in the braking system.
«Power steering fault» Indicates a fault in the steering.
«Electrical motor fault» Indicates that the vehicle is losing power.
«Electrical fault danger» Indicates a fault in the electric system.
“ PUNCTURE “ Indicates that at least one wheel is punctured or severely underinflated\
.

1.77
Height and reach adjustment
Pull lever 1 and move the steering
wheel to the required position.
Then, push the lever back fully, beyond
the point of resistance to lock the steer-
ing wheel.
Make sure that the steering wheel is
correctly locked.
Power-assisted steering
The variable power-assisted steering
system is equipped with an electronic
control system which alters the level of
assistance to suit the vehicle speed.
Steering is made easier during parking
manoeuvres (for added comfort) whilst
the force needed to steer increases
progressively as the speed rises (for
enhanced safety at high speeds).
STEERING WHEEL/POWER-ASSISTED STEERING
For safety reasons, only
adjust the steering wheel
when the vehicle is station-
ary.
1
Never switch off the igni-
tion when travelling down-
hill, and avoid doing so in
normal driving (assistance
is not provided).
Never leave the steering wheel on
full lock when the vehicle is station-
ary.
With the engine switched off, or if
there is a system fault, it is still pos-
sible to turn the steering wheel. The
force required will be greater.
A noise may be heard when the
steering wheel is moved quickly.
This is normal.