phone SAAB 9-7X 2006 Owner's Manual

Page 413 of 434

Calling for Assistance
For prompt assistance when calling, please have the
following information available to give to the advisor:
Your name
Location phone number
Location of your vehicle
Description of problem
Vehicle Identication Number (VIN) (the 17-digit
VIN can be found in the lower corner of the
windshield, driver’s side, or on your registration.)
Model and model year
License plate number
Vehicle color
Mileage (kilometers) on vehicle
Home address and phone
Name of your Saab dealer
While we hope that you never have the occasion to
require roadside assistance, it is an added security while
traveling for you and your family. Remember, we are
only a phone call away.
Roadside Assistance: 1-800-852-9001
Travel Planning
The Saab Roadside Assistance Program also makes
available a variety of trip planning information:
Highway maps
Suggested trip routing
Points of interest/Tourist information
These items and more will be provided to you when you
call 1-800-852-9001 and outline your intended trip.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
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Page 416 of 434

Insuring Your Vehicle
Protect your investment in your Saab vehicle with
comprehensive and collision insurance coverage.
There are signicant differences in the quality of
coverage afforded by various insurance policy terms.
Many insurance policies provide reduced protection to
your Saab vehicle by limiting compensation for damage
repairs by using aftermarket collision parts. Some
insurance companies will not specify aftermarket collision
parts. When purchasing insurance, we recommend that
you assure your vehicle will be repaired with Saab
original equipment collision parts. If such insurance
coverage is not available from your current insurance
carrier, consider switching to another insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs with
Genuine Saab Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts. Read
your lease carefully, as you may be charged at the end of
your lease for poor quality repairs.
If an Accident Occurs
Here is what to do if you are involved in an accident.
Try to relax and then check to make sure you are all
right. If you are uninjured, make sure that no one else
in your vehicle, or the other vehicle, is injured.
If there has been an injury, call 911 for help. Do not
leave the scene of an accident until all matters have
been taken care of. Move your vehicle only if its
position puts you in danger or you are instructed
to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the accident.
Do not discuss your personal condition, mental frame
of mind, or anything unrelated to the accident. This
will help guard against post-accident legal action.
If you need roadside assistance, call Saab Roadside
Assistance. SeeRoadside Assistance Program on
page 7-4for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
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Page 417 of 434

Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company
and policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the accident. They will walk you through
the information they will need. If they ask for a
police report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states with “no
fault” insurance laws, a report may not be necessary.
This is especially true if there are no injuries and both
vehicles are drivable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a Saab dealer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable
with their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
Saab recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine Saab parts or recycled original Saab parts.
Remember, recycled parts will not be covered by your
Saab vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair
using aftermarket parts. Discuss this with your repair
professional, and insist on Genuine Saab parts.
Remember if your vehicle is leased you may be obligated
to have the vehicle repaired with Genuine Saab parts,
even if your insurance coverage does not pay the
full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair valuation
based on that insurance company’s collision policy
repair limits, as you have no contractual limits with that
company. In such cases, you can have control of the
repair and parts choices as long as cost stays within
reasonable limits.
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Page 424 of 434

Coolant
Engine Temperature Gage............................3-36
Heater, Engine............................................2-23
Cooling System..............................................5-29
Cruise Control................................................3-11
Cruise Control Light........................................3-40
Cupholder(s)..................................................2-50
Customer Assistance Information
Customer Assistance for Text
Telephone (TTY) Users............................... 7-3
Customer Assistance Offices........................... 7-3
Customer Satisfaction Procedure..................... 7-2
Reporting Safety Defects to Saab..................7-10
Reporting Safety Defects to the
Canadian Government..............................7-10
Reporting Safety Defects to the
United States Government.........................7-10
Roadside Assistance Program......................... 7-4
Service Publications Ordering Information........7-11
D
Daytime Running Lamps..................................3-15
Defensive Driving............................................. 4-2
Delayed Locking............................................... 2-9
Doing Your Own Service Work........................... 5-4
Dome Lamp Override......................................3-17Dome Lamps.................................................3-17
Door
Delayed Locking........................................... 2-9
Locks.......................................................... 2-8
Power Door Locks......................................... 2-9
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-12
Driver
Position, Safety Belt.....................................1-14
Driver Information Center (DIC).........................3-43
DIC Operation and Displays..........................3-44
DIC Vehicle Customization............................3-52
DIC Warnings and Messages........................3-47
Driving
At Night.....................................................4-19
City...........................................................4-23
Defensive..................................................... 4-2
Drunken....................................................... 4-3
Freeway.....................................................4-24
Hill and Mountain Roads..............................4-26
In Rain and on Wet Roads...........................4-20
Off-Road....................................................4-19
Rocking Your Vehicle to Get it Out.................4-32
Winter........................................................4-28
Dual Automatic Climate Control System.............3-19
DVD
Rear Seat Entertainment System...................3-84
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