SAAB 9-7X 2008 Owners Manual

Usage Fluid/Lubricant
Rear AxleSAE 75W-90 Synthetic Axle
Lubricant (Part No. U.S. 89021677,
in Canada 89021678) meeting
specications. With a complete drain
and rell add 4 ounces (118 ml)
of Limited-Slip Axle Lubricant
Additive (Part No. U.S. 1052358,
in Canada 992694) where required.
SeeRear Axle on page 5-50.
Transfer CaseAUTO-TRAK II Fluid
(Part No. U.S. 12378508,
in Canada 10953626).
Hood Latch
Assembly,
Secondary
Latch, Pivots,
Spring Anchor,
and Release
PawlLubriplate Lubricant Aerosol
meeting requirements of NLGI #2,
Category LB or GC-LB.Usage Fluid/Lubricant
Hood and Door
Hinges, Body
Door Hinge
Pins, Liftgate
Hinge and
Linkage,
Folding Seats,
and Fuel
Door HingeMulti-Purpose Lubricant,
Superlube (Part No. U.S. 12346241,
in Canada 10953474).
Outer Tailgate
Handle Pivot
Points and
HingesMulti-Purpose Lubricant,
Superlube (Part No. U.S. 12346241,
in Canada 10953474).
Weatherstrip
ConditioningWeatherstrip Lubricant
(Part No. U.S. 3634770,
in Canada 10953518) or
Dielectric Silicone Grease
(Part No. U.S. 12345579,
in Canada 992887).
Weatherstrip
SqueaksSynthetic Grease with Teon,
Superlube (Part No. U.S. 12371287,
in Canada 10953437).
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Maintenance Replacement Parts
Replacement parts identied below by name, part number, or specication can be obtained from your dealer.
Part Part Number ACDelco®Part Number
Automatic Transmission Filter Kit 24208576 TF337
Engine Air Cleaner/Filter 15036141 A2014C
Engine Oil Filter
4.2L L6 89017342 PF61
5.3L V8; 6.0L V8 89017524 PF48
Spark Plugs
4.2L L6 12598004 41-103
5.3L V8; 6.0L V8 12571164 41-985
Wiper Blades
Front – 22 inches (56 cm) 15214346 —
Rear – 13 inches (33 cm) 15232655 —
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Engine Drive Belt Routing
4.2L V6 Engine
5.3L V8 and 6.0L V8 Engines
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Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. SeeMaintenance Requirements on page 6-2. Any additional
information fromOwner Checks and Services on page 6-8can be added on the following record pages. You should
retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
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Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
6-17
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Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
6-18
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Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-3
Customer Assistance for Text
Telephone (TTY) Users................................7-4
Customer Assistance Offices............................7-4
Roadside Assistance Program..........................7-4
Scheduling Service Appointments.....................7-7
Courtesy Transportation...................................7-7
Collision Damage Repair.................................7-9Reporting Safety Defects................................7-12
Reporting Safety Defects to the
United States Government..........................7-12
Reporting Safety Defects to the
Canadian Government................................7-12
Reporting Safety Defects to Saab...................7-12
Service Publications Ordering Information.........7-13
Vehicle Data Recording and Privacy................7-14
Event Data Recorders...................................7-14
OnStar
®......................................................7-15
Navigation System........................................7-15
Radio Frequency Identication (RFID)..............7-15
Section 7 Customer Assistance Information
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Saab. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your dealer’s sales or service departments.
Sometimes, however, despite the best intentions of all
concerned, misunderstandings can occur. If your concern
has not been resolved to your satisfaction, the following
steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the general
manager.
STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Saab Customer Assistance Center, in the U.S.,
by calling 1-800-955-9007. In Canada, contact Saab
Customer Assistance Centre by calling 1-800-263-1999
(English and French).We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:
Your name, address and daytime phone number.
Vehicle Identication Number (VIN). This is available
from the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.
The name of the selling dealership and location.
Vehicle delivery date and present mileage
(kilometers).
Nature and details of the problem you are
experiencing.
When contacting Saab, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One rst if you
have a concern.
If after contacting the Saab Customer Assistance Center
your concern has not been resolved, please refer to
the “Dispute Resolution Process” found in your Saab
Consumer’s Guide.
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Online Owner Center
(United States only)
The Owner Center is a resource for your Saab
ownership needs. Specic vehicle information can be
found in one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner manual.
Keep track of your vehicle’s service history and
maintenance schedule.
Find Saab dealers for service nationwide.
Receive special promotions and privileges only
available to members.
Refer to www.saabusa.com on the web for updated
information and to register your vehicle.
My GM Canada (Canada only)
My GM Canada is a password-protected section of
gmcanada.com where you can save information on GM
vehicles, get personalized offers, and use handy tools
and forms with greater ease.
Here are a few of the valuable tools and services you
will have access to:
My Showroom: Find and save information on
vehicles and current offers in your area.
My Dealers/Retailers: Save details such as
address and phone number for each of your
preferred GM Dealers or Retailers.
My Driveway: Receive service reminders and
helpful advice on owning and maintaining
your vehicle.
My Preferences: Manage your prole, subscribe to
E-News and use tools and forms with greater
ease.
To sign up to My GM Canada, visit the My GM Canada
section within www.gmcanada.com.
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Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Saab has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Saab by dialing: 1-866-612-0380. (TTY users in Canada
can dial 1-800-263-3830.)
Customer Assistance Offices
Saab encourages customers to call the toll-free number
for assistance. However, if a customer wishes to
write or e-mail Saab, refer to the addresses below.
United States — Customer Assistance
Saab Customer Assistance Center
Saab Cars USA, Inc.
4405-A International Boulevard
Norcross, GA 30093
www.Saab.com
1-800-955-9007
1-866-612-0380 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-852-9001
Canada — Customer Assistance
General Motors of Canada, Limited
Customer Assistance Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmcanada.com
1-800-263-1999 (English and French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
Roadside Assistance Program
For vehicles purchased in the U.S., call
1-800-852–9001.
For vehicles purchased in Canada, call1-800-268-6800.
Service is available 24 hours a day, 365 days a year.
As the owner of a new Saab vehicle, you are
automatically enrolled in the Saab Roadside Assistance
program.
Who is Covered?
Roadside Assistance coverage is for the vehicle
operator, regardless of ownership. In Canada, a person
driving this vehicle without the consent of the owner
is not eligible for coverage.
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