mileage SATURN ASTRA 2008 Owners Manual

Speedometer and
Odometer
The speedometer lets you see your
speed in both miles per hour (mph)
or kilometers per hour (km/h).
The odometer shows how far
your vehicle has been driven,
in either miles or kilometers.
If your vehicle needs a new
odometer installed, the new one will
be set to the mileage total of the old
odometer. If it cannot, it will be set at
zero and a label must be put on the
driver’s door to show the old mileage
reading when the new odometer was
installed. If the mileage is unknown,
the label should then indicate
“previous mileage unknown.”
Trip Odometer(s)
The trip odometer, located at the
center of the instrument panel
cluster, tells how far the vehicle
has been driven since the trip
odometer was set to zero.
To reset the trip odometer, hold the
reset stem, located to the right of
the speedometer, for approximately
one second while the trip odometer
is displayed. The engine must
be turned on.
Service Display
The vehicle may have a display
above the odometer that shows
when service is needed. The number
that displays with “INSP” is theremaining distance that can be
driven until service is required.
SeeEngine Oil Life System on
page 9-9and the index of the Saturn
Astra Limited Warranty, Maintenance
and Owner Assistance Information
Manual.
Tachometer
The tachometer displays the engine
speed in revolutions per minute.
Instruments and Controls 4-13
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Doing Your Own
Service Work
{CAUTION
You can be injured and your
vehicle could be damaged if
you try to do service work on a
vehicle without knowing enough
about it.
Be sure you have sufficient
knowledge, experience, the
proper replacement parts, and
tools before you attempt any
vehicle maintenance task.
Be sure to use the proper
nuts, bolts, and other
fasteners. English and metric
fasteners can be easily
confused. If you use the
wrong fasteners, parts can
later break or fall off. You
could be hurt.If you want to do some of your own
service work, you should use the
proper service manual. It tells
you much more about how to
service your vehicle than this
manual can. To order the proper
service manual, seeService
Publications Ordering Information
on page 11-14.
Your vehicle has an airbag system.
Before attempting to do your
own service work, seeAirbag
System Check on page 1-36.
You should keep a record with all
parts receipts and list the mileage
and the date of any service work
you perform. See “Maintenance
Record” in the Limited Warranty,
Maintenance and Owner Assistance
Information manual.
Adding Equipment to the
Outside of the Vehicle
Things you might add to the outside
of your vehicle can affect the
airow around it. This can cause
wind noise and can affect fuel
economy and windshield washer
performance. Check with your
dealer/retailer before adding
equipment to the outside of your
vehicle.
9-4 Vehicle Service and Care
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American Petroleum Institute
(API) starburst symbol
Oils meeting these requirements
should have the starburst symbol
on the container. This symbol
indicates that the oil has been
certied by the American
Petroleum Institute (API).
Notice:Use only engine oil
identied as meeting GM Standard
GM6094M and showing the
American Petroleum Institute
Certied For Gasoline Engines
starburst symbol. Failure to use
the recommended oil can result in
engine damage not covered by
your warranty.Engine Oil Additives
Do not add anything to the oil.
The recommended oils with
the starburst symbol that meet
GM Standard GM6094M are all you
need for good performance and
engine protection.
Engine Oil Life System
When to Change Engine Oil
Your vehicle has a computer system
that lets you know when to change
the engine oil and lter. This is
based on engine revolutions
and engine temperature, and not
on mileage. Based on driving
conditions, the mileage at which an
oil change will be indicated can
vary considerably. For the oil
life system to work properly, you
must reset the system every
time the oil is changed.When the system has calculated
that oil life has been diminished, it
will indicate that an oil change
is necessary. The letters InSP will
appear in the odometer display.
Change the oil as soon as possible
within the mileage indicated on
the display. If you are driving under
the best conditions, the oil life
system might indicate that an oil
change is necessary once a
year. The engine oil and lter must
be changed at least once a year
and at this time the system must be
reset. Your dealer/retailer has
trained service people who will
perform this work using genuine
parts and reset the system. It is also
important to check the oil regularly
and keep it at the proper level.
If the system is ever reset
accidentally, you must change the
oil at 3,000 miles (5 000 km)
since your last oil change.
Remember to reset the oil life
system whenever the oil is changed.
Vehicle Service and Care 9-9
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How to Reset the Engine Oil
Life System
The Engine Oil Life System
calculates when to change the
engine oil and lter based on vehicle
use. Whenever the oil is changed,
reset the system so it can calculate
when the next oil change is
required. If a situation occurs where
you change the oil prior to the
letters InSP appearing in the
odometer display, reset the system.
After changing the engine oil,
reset the system:
1. Turn the ignition key to
LOCK/OFF.
2. Press the instrument panel
cluster stem until the odometer
is displayed.3. Press and hold the cluster
stem until the letters InSP
are displayed.
4. Hold the cluster stem down and
turn the ignition key to ON/RUN.
5. The letters InSP in the instrument
panel cluster display will ash.
6. Keep the cluster stem down for
at least 20 seconds and then
release the stem.
If the letters InSP and the remaining
mileage for the next oil change
appear in the instrument panel
cluster display, the system is
properly reset.
What to Do with Used Oil
Used engine oil contains certain
elements that can be unhealthy for
your skin and could even cause
cancer. Do not let used oil stay on
your skin for very long. Clean your
skin and nails with soap and water,
or a good hand cleaner. Wash or
properly dispose of clothing or rags
containing used engine oil. See the
manufacturer’s warnings about the
use and disposal of oil products.
Used oil can be a threat to the
environment. If you change your own
oil, be sure to drain all the oil from the
lter before disposal. Never dispose
of oil by putting it in the trash, pouring
it on the ground, into sewers, or into
streams or bodies of water. Recycle
it by taking it to a place that collects
used oil.
9-10 Vehicle Service and Care
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STEP TWO:Should you need
additional assistance, in the U.S.,
contact the Saturn Customer
Assistance Center by calling
1-800-553-6000. In Canada, call the
Saturn Customer Communication
Centre at 1-800-263-1999. A Saturn
Customer Assistance Center team
member will handle your call and
assist in providing product and
warranty information, the nearest
retailer location, roadside assistance,
brochures, literature and discuss any
concerns you may have.
We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Please have the
following information available to
give the Customer Assistance
Representative:
Vehicle Identication Number
(VIN). This 17-digit number
can be found on the vehicle
registration or title, on the
upper driver side corner of the
instrument panel, or on your
roadside assistance key card.
The name of your selling and
servicing retail facility.
Vehicle delivery date and present
mileage.
Your daytime and evening phone
numbers.
When contacting Saturn, please
remember that your concern
will likely be resolved at a retailer’s
facility. That is why we suggest
you follow Step One rst.
STEP THREE (U.S. Owners):
Both Saturn and its retailers are
committed to making sure you are
completely satised with your Saturn
vehicle. However, if you continue to
remain unsatised after following the
procedure outlined in Steps One and
Two, Saturn and its retailers offer
the additional assistance of a
neutral party through our voluntary
participation in a mediation/
arbitration program called Better
Business Bureau (BBB) Auto Line.The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. This program is
available at no cost to you, our
customer.
Although you may be required to
resort to this informal dispute
resolution program prior to ling a
court action, use of the program is
free of charge and your case is
generally heard within 40 days. If you
do not agree with the decision given
in your case, you can reject it and
proceed with any other venue for
relief available to you.
11-2 Customer Information
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Contact the BBB Auto Line Program
by using the toll-free telephone
number or by writing them at the
following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goauto
This program is available in
all 50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage and other
factors. Saturn Corporation reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.STEP THREE (Canadian Owners):
General Motors Participation in
the Mediation/Arbitration Program
In the event that you do not feel
your concerns have been addressed
after following the procedure outlined
in Steps 1 and 2, General Motors of
Canada Limited has committed to
binding arbitration of owner disputes
involving factory-related vehicle
service claims. The program
provides for the review of the facts
involved by an impartial third party
arbiter, and may include an informal
hearing before the arbiter. The
program is designed so that the
entire dispute settlement process,
from the time you le your complaint
to the nal decision, should be
completed in approximately 70 days.
We believe our impartial program
offers advantages over courts in
most jurisdictions because it is
informal, quick, and free of charge.For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685.
Alternatively, you may call the
Saturn Customer Communication
Centre, 1-800-263-1999, or you
may write to:
Mediation/Arbitration Program
c/o Customer Communication
Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Telephone: 1-800-955-5100
Your inquiry should be accompanied
by the Vehicle Identication
Number (VIN).
Customer Information 11-3
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Transportation Options
Warranty service can generally
be completed while you wait.
However, if you are unable to wait,
Saturn helps to minimize your
inconvenience by providing several
transportation options. Depending on
the circumstances, your retailer can
offer you one of the following:
Shuttle Service
Shuttle service is the preferred
means of offering Courtesy
Transportation. Retailers may
provide you with shuttle service to
get you to your destination with
minimal interruption of your daily
schedule. This includes one-way or
round trip shuttle service within
reasonable time and distance
parameters of the retailer’s area.Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight
warranty repairs, and public
transportation is used instead of
the retailer’s shuttle service, the
expense must be supported by
original receipts and can only be up
to the maximum amount allowed by
Saturn for shuttle service. In addition,
for U.S. customers, should you
arrange transportation through
a friend or relative, limited
reimbursement for reasonable
fuel expenses may be available.
Claim amounts should reect actual
costs and be supported by original
receipts. See your retailer for
information regarding the allowance
amounts for reimbursement of fuel
or other transportation costs.Courtesy Rental Vehicle
Your retailer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if your vehicle is kept
for an overnight warranty repair.
Rental reimbursement will be limited
and must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local, and
rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card,
etc. You are responsible for fuel
usage charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like-vehicle as a courtesy rental.
Customer Information 11-9
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