phone SATURN ION 2006 Owners Manual

Adding Equipment to Your
Airbag-Equipped Vehicle
Q:Is there anything I might add to the front or
sides of the vehicle that could keep the
airbags from working properly?
A:Yes. If you add things that change your vehicle’s
frame, bumper system, height, front end or side
sheet metal, they may keep the airbag system from
working properly. Also, the airbag system may
not work properly if you relocate any of the airbag
sensors. If you have any questions about this,
you should contact Customer Assistance before
you modify your vehicle. The phone numbers
and addresses for Customer Assistance are in
Step Two of the Customer Satisfaction Procedure
in this manual. SeeCustomer Satisfaction
Procedure on page 7-2.
Q:Because I have a disability, I have to get my
vehicle modied. How can I nd out whether
this will affect my airbag system?
A:Changing or moving any parts of the front seats,
safety belts, the airbag sensing and diagnostic
module, steering wheel, instrument panel,
ceiling headliner, ceiling and pillar garnish trim,
roof-mounted airbag modules, or airbag wiring
can affect the operation of the airbag system.
If you have questions, call Customer Assistance.
The phone numbers and addresses for Customer
Assistance are in Step Two of the Customer
Satisfaction Procedure in this manual. See
Customer Satisfaction Procedure on page 7-2.
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OnStar®Services
The Safe and Sound Plan is included for the rst year.
You can extend this plan beyond the rst year, or
upgrade to the Directions and Connections Plan to meet
your needs. For more information, press the OnStar
®
button to speak with an advisor.
Safe and Sound Plan

Automatic Notication of Airbag Deployment
Emergency Services
Roadside Assistance
Stolen Vehicle Tracking
AccidentAssist
Remote Door Unlock/Vehicle Alert
Remote Diagnostics
Online Concierge
Directions and Connections Plan

All Safe and Sound Plan Services
Driving Directions
RideAssist
Information and Convenience Services
OnStar®Personal Calling
As an OnStar®subscriber, the Personal Calling
capability is an available hands-free wireless phone
that is integrated into the vehicle. Calls can be placed
nationwide using simple voice commands with no
additional contracts and no additional roaming charges.
To nd out more about OnStar
®Personal Calling,
refer to the OnStar®user’s guide in the vehicle’s glove
box or visit www.onstar.com or www.onstar.ca; or
speak with an OnStar
®advisor by pressing the OnStar®
button or by calling 1-888-4-ONSTAR (1-888-466-7827).
OnStar®Virtual Advisor
Your vehicle may have Virtual Advisor. It is a feature
of OnStar®Personal Calling that uses your minutes
to access weather, local traffic reports and stock
quotes. By pressing the phone button and giving a
few simple voice commands, you can browse through
the various topics. Customize your information prole
at www.myonstar.com. See the OnStar
®user’s guide
for more information.
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Dome Lamp
The dome lamp switch has three positions.
ON:The lamp will stay on as long as the switch is in
this position.
DOOR:The lamp will come on when a door is opened.
See “Entry Lighting” for more information.
OFF:The lamp will not come on as long as the switch
is in this position.
Entry Lighting
If the dome lamp is to DOOR, the lamps inside your
vehicle will come on when any door is opened. In
addition, the light will come on when the remote keyless
entry unlock button is pressed. It will stay on for
20 seconds or until a door is opened. After the door
is opened the light will remain on and stay on for
20 seconds after the doors are closed, or until you put
the key in the ignition and turn the key to RUN. The light
will then gradually dim until it is no longer lit.
Map Lamps
These lamps are located on the headliner above the
rearview mirror. To turn the lamps on, press the lens.
Press the lens again to turn them off.
Battery Run-Down Protection
Your vehicle is equipped with a battery saver feature
designed to protect your vehicle’s battery.
When any interior lamp is left on and the ignition is
turned off, the battery rundown protection system will
automatically turn the lamp off after 20 minutes. This
will avoid draining the battery.
Accessory Power Outlet(s)
The accessory power outlets can be used to connect
electrical equipment such as a cellular phone or CB radio.
The accessory power outlets are located in the middle
and rear of the center console.
The front accessory power outlet has electrical power
available to it all the time. The rear accessory power
outlet only has electrical power when the ignition key
is turned on or the vehicle is operating on Retained
Accessory Power (RAP). SeeRetained Accessory
Power (RAP) on page 2-20.
To use the outlet, remove the cover. When not in use,
always cover the outlet with the protective cap.
Notice:Leaving electrical equipment on for
extended periods will drain the battery. Always turn
off electrical equipment when not in use and do not
plug in equipment that exceeds the maximum
amperage rating.
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Audio System(s)
Determine which radio your vehicle has and then read the
pages following to familiarize yourself with its features.
Driving without distraction is a necessity for a safer
driving experience. SeeDefensive Driving on page 4-2.
By taking a few moments to read this manual and get
familiar with your vehicle’s audio system, you can use it
with less effort, as well as take advantage of its features.
While your vehicle is parked, set up your audio system
by presetting your favorite radio stations, setting the
tone and adjusting the speakers. Then, when driving
conditions permit, you can tune to your favorite
stations using the presets and steering wheel controls
if the vehicle has them.
{CAUTION:
This system provides you with a far greater
access to audio stations and song listings.
Giving extended attention to entertainment
tasks while driving can cause a crash and you
or others can be injured or killed. Always keep
your eyes on the road and your mind on the
drive — avoid engaging in extended searching
while driving.Keeping your mind on the drive is important for safe
driving. For more information, seeDefensive Driving
on page 4-2.
Here are some ways in which you can help avoid
distraction while driving.
While your vehicle is parked:
Familiarize yourself with all of its controls.
Familiarize yourself with its operation.
Set up your audio system by presetting your favorite
radio stations, setting the tone, and adjusting the
speakers. Then, when driving conditions permit,
you can tune to your favorite radio stations using
the presets and steering wheel controls if the vehicle
has them.
Notice:Before adding any sound equipment to your
vehicle, such as an audio system, CD player, CB
radio, mobile telephone, or two-way radio, make sure
that it can be added by checking with your retailer.
Also, check federal rules covering mobile radio and
telephone units. If sound equipment can be added, it
is very important to do it properly. Added sound
equipment may interfere with the operation of your
vehicle’s engine, radio, or other systems, and even
damage them. Your vehicle’s systems may interfere
with the operation of sound equipment that has
been added.
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Using the Auxiliary Input Jack
Your radio system has an auxiliary input jack located on
the lower right side of the faceplate. This is not an
audio output; do not plug the headphone set into the
front auxiliary input jack. You can however, connect
an external audio device such as an iPod, laptop
computer, MP3 player, CD changer, or cassette tape
player, etc. to the auxiliary input jack for use as another
source for audio listening.
To use a portable audio player, connect a 3.5 mm
(1/8 inch) cable to the radio’s front auxiliary input jack.
When a device is connected, press the radio CD/AUX
button to begin playing audio from the device over
the car speakers.
O(Power/Volume):Turn this knob clockwise to
increase or counterclockwise to decrease the volume of
the portable player. You may need to do additional
volume adjustments from the portable device if
the volume does not go loud or soft enough.
BAND:Press this button to listen to the radio when a
portable audio device is playing. The portable audio
device will continue playing, so you may want to stop it
or power it off.
CD/AUX (CD/Auxiliary):Press this button to play a CD
when a portable audio device is playing. Press this button
again and the system will begin playing audio from the
connected portable audio player. If a portable audio
player is not connected, “no input device found” will be
displayed.
Radio with CD (MP3)
Radio with CD shown, Radio with
Six-Disc CD (MP3) similar
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Using the Auxiliary Input Jack
Your radio system has an auxiliary input jack located on
the lower right side of the faceplate. This is not an audio
output; do not plug the headphone set into the front
auxiliary input jack. You can however, connect an
external audio device such as an iPod, laptop computer,
MP3 player, CD changer, or cassette tape player, etc. to
the auxiliary input jack for use as another source for audio
listening.
To use a portable audio player, connect a 3.5 mm
(1/8 inch) cable to the radio’s front auxiliary input jack.
When a device is connected, press the radio CD/AUX
button to begin playing audio from the device over
the car speakers.
O(Power/Volume):Turn this knob clockwise to
increase or counterclockwise to decrease the volume of
the portable player. You may need to do additional
volume adjustments from the portable device if the
volume does not go loud or soft enough.
BAND:Press this button to listen to the radio when a
portable audio device is playing. The portable audio
device will continue playing, so you may want to stop it or
power it off.
CD/AUX (CD/Auxiliary):Press this button to play a CD
when a portable audio device is playing. Press this button
again and the system will begin playing audio from the
connected portable audio player. If a portable audio
player is not connected, “no input device found” will be
displayed.
Radio Reception
You may experience frequency interference and static
during normal radio reception if items such as cellphone
chargers, vehicle convenience accessories, and
external electronic devices are plugged into the
accessory power outlet. If there is interference or static,
unplug the item from the accessory power outlet.
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range can cause station
frequencies to interfere with each other. For better radio
reception, most AM radio stations will boost the power
levels during the day, and then reduce these levels during
the night. Static can also occur when things like storms
and power lines interfere with radio reception. When this
happens, try reducing the treble on your radio.
FM Stereo
FM stereo will give the best sound, but FM signals
will reach only about 10 to 40 miles (16 to 65 km).
Tall buildings or hills can interfere with FM signals,
causing the sound to fade in and out.
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XM™ Satellite Radio Service
XM™ Satellite Radio Service gives digital radio
reception from coast-to-coast in the 48 contiguous
United States, and in Canada (if available). Just as with
FM, tall buildings or hills can interfere with satellite
radio signals, causing the sound to fade in and out.
In addition, traveling or standing under heavy foliage,
bridges, garages, or tunnels may cause loss of XM
signal for a period of time. The radio may display NO
XM SIGNAL to indicate interference.
Cellular Phone Usage
Cellular phone usage may cause interference with your
vehicle’s radio. This interference may occur when
making or receiving phone calls, charging the phone’s
battery, or simply having the phone on. This interference
is an increased level of static while listening to the radio.
If static is received while listening to the radio, unplug
the cellular phone and turn it off.
Care of Your CDs
Handle CDs carefully. Store them in their original cases
or other protective cases and away from direct sunlight
and dust. The CD player scans the bottom surface of the
disc. If the surface of a CD is damaged, such as cracked,
broken, or scratched, the CD will not play properly or not
at all. If the surface of a CD is soiled, take a soft, lint free
cloth or dampen a clean, soft cloth in a mild, neutral
detergent solution mixed with water, and clean it.
Make sure the wiping process starts from the center
to the edge.
Do not touch the bottom side of a CD while handling it;
this could damage the surface. Pick up CDs by grasping
the outer edges or the edge of the hole and the
outer edge.
Care of the CD Player
The use of CD lens cleaners for CD players is not
advised, due to the risk of contaminating the internal
lens of the CD optics with lubricants.
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Driving too fast through large water puddles or even
going through some car washes can cause problems,
too. The water may affect your brakes. Try to avoid
puddles. But if you cannot, try to slow down before you
hit them.
Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the
water. This can happen if the road is wet enough and
you are going fast enough. When your vehicle is
hydroplaning, it has little or no contact with the road.
Hydroplaning does not happen often. But it can if your
tires do not have much tread or if the pressure in
one or more is low. It can happen if a lot of water is
standing on the road. If you can see reections
from trees, telephone poles, or other vehicles, and
raindrops dimple the water’s surface, there could be
hydroplaning.
Hydroplaning usually happens at higher speeds. There
just is not a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
Notice:If you drive too quickly through deep
puddles or standing water, water can come in
through your engine’s air intake and badly damage
your engine. Never drive through water that is
slightly lower than the underbody of your vehicle.
If you cannot avoid deep puddles or standing water,
drive through them very slowly.
Driving Through Flowing Water
{CAUTION:
Flowing or rushing water creates strong forces.
If you try to drive through owing water, as you
might at a low water crossing, your vehicle can
be carried away. As little as six inches of
owing water can carry away a smaller vehicle.
If this happens, you and other vehicle
occupants could drown. Do not ignore police
warning signs, and otherwise be very cautious
about trying to drive through owing water.
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Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-4
Customer Assistance for Text
Telephone (TTY) Users................................7-4
GM Mobility Reimbursement Program................7-5
Roadside Assistance Program..........................7-5
Vehicle Data Collection and Event Data
Recorders..................................................7-7
Collision Damage Repair.................................7-8Reporting Safety Defects................................7-11
Reporting Safety Defects to the
United States Government..........................7-11
Reporting Safety Defects to the
Canadian Government................................7-11
Reporting Safety Defects to Saturn..................7-12
Service Publications Ordering Information.........7-12
Section 7 Customer Assistance and Information
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your retailer and to Saturn. Together we are committed
to providing our customers with unparalleled service,
before, during and after the purchase of a Saturn
vehicle, for total customer satisfaction. We call this the
Saturn Difference. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your retailer’s sales or service departments.
If, for any reason, your ownership experience falls
below your expectations, we suggest you take
the following action:
STEP ONE:Contact the Retail Customer Assistance
Liaison. Any member of the retail management team has
the authority and the desire to resolve your concerns.
Normally, concerns can be quickly resolved at this level.STEP TWO:Should you need additional assistance,
contact the Saturn Customer Assistance Center by
calling 1-800-553-6000. In Canada, contact the Saturn
Customer Communication Centre at 1-800-263-1999.
A Saturn Customer Assistance Center team member will
handle your call and assist in providing product and
warranty information, the nearest retailer location,
roadside assistance, brochures, literature and discuss
any concerns you may have.
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identication Number. This 17-digit number
can be found on the vehicle registration or title, on
the upper driver’s side corner of the dash, or on
your roadside assistance key card.
The name of your selling and servicing retail facility.
Vehicle delivery date and present mileage.
Your daytime and evening phone numbers.
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