mileage SATURN L-SERIES 2004 Owners Manual

Speedometer and Odometer
Your speedometer lets you see your speed in both
miles per hour (mph) and kilometers per hour (km/h).
Your odometer shows how far your vehicle has
been driven, in either miles or kilometers.
Your vehicle has a tamper-resistant odometer. You may
wonder what happens if your vehicle needs a new
odometer installed. If the new one can be set to the
mileage total of the old odometer, then that will be done.
If it can’t, it will be set at zero and a label must be put
on the driver’s door to show the old mileage reading
when the new odometer was installed. If the mileage is
unknown, the label should then indicate “previous
mileage unknown”.
Trip Odometer
Your trip odometer shows how far your vehicle has
been driven since the trip odometer was last reset. To
reset the trip odometer to zero, press and hold the
trip/reset button for about two seconds.
Tachometer
The tachometer displays the engine speed in revolutions
per minute (rpm).
Notice:If you operate the engine with the
tachometer in the shaded warning area, your vehicle
could be damaged, and the damages would not be
covered by your warranty. Do not operate the engine
with the tachometer in the shaded warning area.
The maximum rpm is limited in PARK (P) and
NEUTRAL (N) to 4000 rpm by the vehicle’s computer.
This is to prevent engine damage.
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Doing Your Own Service Work
If you want to do some of your own service work, you
will want to use the proper service manual. It tells
you much more about how to service your vehicle than
this manual can. To order the proper service manual,
seeService Publications Ordering Information on
page 7-10.
Your vehicle has an air bag system. Before attempting
to do your own service work, seeServicing Your Air
Bag-Equipped Vehicle on page 1-71.
You should keep a record with all parts receipts and list
the mileage and the date of any service work you
perform. SeeMaintenance Record on page 6-15.{CAUTION:
You can be injured and your vehicle could be
damaged if you try to do service work on a
vehicle without knowing enough about it.
Be sure you have sufficient knowledge,
experience, the proper replacement parts
and tools before you attempt any vehicle
maintenance task.
Be sure to use the proper nuts, bolts and
other fasteners. “English” and “metric”
fasteners can be easily confused. If you
use the wrong fasteners, parts can later
break or fall off. You could be hurt.
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When to Change Engine Oil (GM Oil
Life System)
Your vehicle has a computer system that lets you know
when to change the engine oil and lter. This is based on
engine revolutions and engine temperature, and not on
mileage. Based on driving conditions, the mileage at
which an oil change will be indicated can vary
considerably. For the oil life system to work properly, you
must reset the system every time the oil is changed.
When the system has calculated that oil life has been
diminished, it will indicate that an oil change is
necessary. A Change Engine Oil light will come on.
Change your oil as soon as possible within the next two
times you stop for fuel. It is possible that, if you are
driving under the best conditions, the oil life system may
not indicate that an oil change is necessary for over a
year. However, your engine oil and lter must be
changed at least once a year and at this time the system
must be reset. Your retailer has trained service people
who will perform this work using genuine Saturn
parts and reset the system. It is also important to check
your oil regularly and keep it at the proper level.
If the system is ever reset accidentally, you must change
your oil at 3,000 miles (5 000 km) since your last oil
change. Remember to reset the oil life system whenever
the oil is changed.
How to Reset the Oil Life System
The GM Oil Life System calculates when to change your
engine oil and lter based on vehicle use. Anytime your
oil is changed, reset the system so it can calculate when
the next oil change is required. If a situation occurs where
you change your oil prior to a Change Engine Oil light
being turned on, reset the system.
After changing the engine oil, reset the system by
performing the following steps:
1. Turn the ignition key to RUN with the engine off.
2. Fully press and release the accelerator pedal three
times within ve seconds.
If the Change Engine Oil light is ashing, the
system is reset. The light will ash for up to
30 seconds or until the ignition is turned off.
If the light comes on again and stays on for 30 seconds
at the next ignition cycle, it did not reset. You will
need to reset the system again.
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When rotating your tires, always use the correct rotation
pattern shown here.
Don’t include the compact spare tire in your tire rotation.
If you are towing your Saturn vehicle with all four
wheels on the ground, the transaxle and tire
maintenance should be scheduled by mileage
accumulated through both driving and towing, not to
driven (odometer) mileage. Tire wear will reect actual
“rolling” mileage and may be greater than expected
for the current odometer mileage.
After the tires have been rotated, adjust the front and
rear ination pressures as shown on the Tire-Loading
Information label. Make certain that all wheel bolts
are properly tightened. See “Wheel Bolt Torque” under
Capacities and Specications on page 5-98.
{CAUTION:
Rust or dirt on a wheel, or on the parts to
which it is fastened, can make wheel bolts
become loose after a time. The wheel could
come off and cause an accident. When you
change a wheel, remove any rust or dirt from
places where the wheel attaches to the vehicle.
In an emergency, you can use a cloth or a
paper towel to do this; but be sure to use a
scraper or wire brush later, if you need to, to
get all the rust or dirt off. See “Changing a Flat
Tire” in the Index.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your retailer and to Saturn. Together we are committed
to providing our customers with unparalleled service,
before, during and after the purchase of a Saturn
vehicle, for total customer satisfaction. We call this the
Saturn Difference. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your retailer’s sales or service departments.
If, for any reason, your ownership experience falls
below your expectations, we suggest you take
the following action:
STEP ONE:Contact the Retail Customer Assistance
Liaison. Any member of the retail management team has
the authority and the desire to resolve your concerns.
Normally, concerns can be quickly resolved at this level.STEP TWO:Should you need additional assistance,
contact the Saturn Customer Assistance Center by
calling 1-800-553–6000. In Canada, contact the Saturn
Customer Communication Centre at 1-800-263-1999.
A Saturn Customer Assistance Center team member will
handle your call and assist in providing product and
warranty information, the nearest retailer location,
roadside assistance, brochures, literature and discuss
any concerns you may have.
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identication Number. (You will nd this
17-digit number on the vehicle registration or
title, on the upper driver’s side corner of the dash or
on your roadside assistance key card.)
The name of your selling and servicing retail facility.
Vehicle delivery date and present mileage.
Your daytime and evening phone numbers.
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You may contact the BBB Auto Line Program by using
the toll-free telephone number or by writing them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. Saturn Corporation reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You can nd your specic vehicle information
all in one place.
The Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner’s manual. (United States only)
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
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In many instances, mechanical failures are covered
under Saturn’s Bumper-to-Bumper warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representatives:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number
Mileage, Vehicle Identication Number and delivery
date of the vehicle
Description of the problemWhile we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember we are only a phone call
away. Saturn Roadside Assistance: 1-800-553-6000;
text telephone (TTY) users, call 1-800-833-6000.
Saturn reserves the right to limit services or
reimbursement to an owner or driver when, in Saturn’s
judgment, the claims become excessive in frequency
or type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Saturn reserves the right to make any changes or
discontinue the Roadside Assistance program at any
time without notication.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive Saturn
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
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