tow SATURN RELAY 2007 Manual PDF

Page 544 of 570

Who is Covered?
Roadside Assistance coverage is for the vehicle
operator, regardless of ownership. A person driving
this vehicle without the consent of the owner is
not eligible for coverage.
The following services are provided in the U.S.
during the Bumper-to-Bumper warranty period and
in Canada, during the Base Warranty coverage
period of the New Vehicle Limited Warranty, up to
a maximum coverage of $100.
Fuel Delivery:Delivery of enough fuel for the
customer to get to the nearest service station
(approximately $5 in the U.S. and 10 litres
in Canada). Service to provide diesel may
be restricted. For safety reasons, propane
and other alternative fuels will not be provided
through this service.
Lock-out Service:To ensure security, the
driver must present the vehicle registration and
personal ID before lock-out service is provided.
Lock-out service will be covered at no charge if
you are unable to gain entry into your vehicle.If you vehicle will not start, Roadside
Assistance will arrange to have your vehicle
towed to the nearest authorized retailer. In the
U.S., replacement keys made at the customer’s
expense will be delivered within 10 miles.
Emergency Tow From a Public Roadway
or Highway:Tow to the nearest Saturn retailer
for warranty service or in the event of a
vehicle-disabling accident. Winch-out
assistance provided when the vehicle is mired
in sand, mud, or snow.
Flat Tire Change:If your vehicle has a spare
time, installation of that tire, in good condition,
will be covered at no charge. The customer is
responsible for the repair or replacement of the
tire if not covered by a warrantable failure.
Jump Start:No-start occurrences which
require a battery jump start will be covered
at no charge.
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For prompt and efficient assistance when calling,
please provide the following to the Roadside
Assistance Representatives:
Your name, home address, and home
telephone number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number
Odometer reading, Vehicle Identication
Number and delivery date of the vehicle
Description of the problem
While we hope you never have the occasion to
use our service, it is added security while traveling
for you and your family. Remember we are only
a phone call away. Saturn Roadside Assistance:
1-800-553-6000; text telephone (TTY) users,
call1-800-833-6000. Canadian customers
call1-800-268-6800.Saturn and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole
discretion, the claims become excessive in
frequency or type of occurrence.
Roadside Assistance is not part of or included in
the coverage provided by the New Vehicle Limited
Warranty. Saturn and General Motors of Canada
Limited reserve the right to make any changes
or discontinue the Roadside Assistance program
at any time without notication.Towing and Road Service Exclusions
Specically excluded from Roadside Assistance
coverage are towing or services for vehicles
operated on a non-public roadway or highway,
nes, impound towing caused by a violation
of local, Municipal, State, Provincial or Federal
law, and mounting, dismounting or changing
of snow tires, chains or other traction devices.
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Page 550 of 570

If an Accident Occurs
Here is what to do if you are involved in an
accident.
Try to relax and then check to make sure you
are all right. If you are uninjured, make sure
that no one else in your vehicle, or the
other vehicle, is injured.
If there has been an injury, call 911 for help.
Do not leave the scene of an accident until
all matters have been taken care of. Move
your vehicle only if its position puts you
in danger or you are instructed to move it by
a police officer.
Give only the necessary and requested
information to police and other parties involved
in the accident. Do not discuss your personal
condition, mental frame of mind, or anything
unrelated to the accident. This will help guard
against post-accident legal action.
If you need roadside assistance, call GM
Roadside Assistance. SeeRoadside
Assistance Program on page 543for more
information.
If your vehicle cannot be driven, know where
the towing service will be taking it. Get a
card from the tow truck operator or write down
the driver’s name, the service’s name, and
the phone number.
Remove any valuables from your vehicle
before it is towed away. Make sure this
includes your insurance information and
registration if you keep these items in your
vehicle.
Gather the important information you will need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identication
Number (VIN), insurance company and
policy number, and a general description of
the damage to the other vehicle.
If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If they
ask for a police report, phone or go to the police
department headquarters the next day and you
can get a copy of the report for a nominal fee.
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In some states/provinces with “no fault”
insurance laws, a report may not be necessary.
This is especially true if there are no injuries
and both vehicles are driveable.
Choose a reputable collision repair facility for
your vehicle. Whether you select a Saturn
retailer or a private collision repair facility to
x the damage, make sure you are comfortable
with them. Remember, you will have to feel
comfortable with their work for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work will
be performed on your vehicle. If you have a
question, ask for an explanation. Reputable
shops welcome this opportunity.
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage
repairs, GM recommends that you take an active
role in its repair. If you have a pre-determined
repair facility of choice, take your vehicle there,
or have it towed there. Specify to the facilitythat any required replacement collision parts be
original equipment parts, either new Genuine
GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by
your GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy
limits, your insurance company may initially value
the repair using aftermarket parts. Discuss this
with your repair professional, and insist on
Genuine GM parts. Remember if your vehicle is
leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if
your insurance coverage does not pay the full cost.
If another party’s insurance company is paying
for the repairs, you are not obligated to accept a
repair valuation based on that insurance
company’s collision policy repair limits, as you
have no contractual limits with that company.
In such cases, you can have control of the repair
and parts choices as long as cost stays within
reasonable limits.
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Page 566 of 570

Rear Reading Lamps.................................. 197
Rear Safety Belt Comfort Guides.................. 52
Rear Seat Audio (RSA)......................325, 328
Rear Seat Entertainment System........294, 309
Rear Seat Operation..................................... 14
Rear Seat Passengers, Safety Belts.............. 49
Rear Windshield Washer/Wiper.................... 187
Rearview Mirrors......................................... 153
Reclining Seatbacks...................................... 11
Recommended Fluids and Lubricants.......... 530
Recreational Vehicle Towing........................ 396
Remote Keyless Entry System.................... 106
Remote Keyless Entry System, Operation ... 107
Removing the Flat Tire and Installing the
Spare Tire................................................ 488
Removing the Spare Tire and Tools............ 485
Replacement Bulbs..................................... 460
Reporting Safety Defects
Canadian Government............................. 552
Saturn...................................................... 552
United States Government....................... 552
Restraint System Check
Checking the Restraint Systems............... 101
Replacing Restraint System Parts
After a Crash........................................ 102
Retained Accessory Power (RAP)................ 139Right Front Passenger Position,
Safety Belts............................................... 48
Roadside
Assistance Program................................. 543
Rocking Your Vehicle to Get it Out.............. 391
Routing, Engine Drive Belt.......................... 533
Running the Engine While Parked............... 152
S
Safety Belt
Passenger Reminder Light....................... 222
Pretensioners............................................. 55
Reminder Light........................................ 222
Safety Belts
Care of.................................................... 504
Driver Position........................................... 38
How to Wear Safety Belts Properly............ 38
Questions and Answers About
Safety Belts............................................ 37
Rear Safety Belt Comfort Guides............... 52
Rear Seat Passengers............................... 49
Right Front Passenger Position.................. 48
Safety Belt Extender.................................. 55
Safety Belt Use During Pregnancy............. 48
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Towing
Recreational Vehicle................................. 396
Towing a Trailer....................................... 398
Your Vehicle............................................. 396
Traction
Control System (TCS).............................. 365
Control System Warning Light.................. 228
StabiliTrak
®System................................. 367
Transaxle
Fluid, Automatic....................................... 430
Transaxle Operation, Automatic................... 143
Trip Odometer............................................. 221
Turn and Lane-Change Signals................... 184
Turn Signal/Multifunction Lever.................... 183
U
Ultrasonic Rear Parking Assist (URPA)........ 200
Understanding Radio Reception................... 354
Uniform Tire Quality Grading....................... 477
Universal Home Remote System........156, 157
Operation........................................158, 163
V
Vehicle
Control..................................................... 362
Damage Warnings....................................... 5
Loading.................................................... 391
Symbols...................................................... 5
Vehicle Data Collection and Event Data
Recorders................................................ 547
Vehicle Identication
Number (VIN).......................................... 510
Service Parts Identication Label.............. 510
Vehicle Personalization
DIC .......................................................... 261
Ventilation Adjustment.................................. 212
Visors.......................................................... 132
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