mileage SATURN RELAY 2007 Owners Manual

Speedometer and Odometer
Your speedometer lets you see your speed in both
miles per hour (mph) and kilometers per hour
(km/h). Your odometer shows how far your vehicle
has been driven, in either miles (used in the
United States) or kilometers (used in Canada).
Your vehicle has a tamper-resistant odometer.
You may wonder what happens if your vehicle
needs a new odometer installed. The new one can
be set to the mileage total of the old odometer.
Trip Odometer
The trip odometer can display how far you have
driven since you last reset it.
For more information seeDIC Operation and
Displays on page 235.
Tachometer
The tachometer displays
the engine speed in
revolutions per
minute (rpm).
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Your vehicle has an airbag system. Before
attempting to do your own service work, see
Servicing Your Airbag-Equipped Vehicle on
page 99.
You should keep a record with all parts receipts
and list the mileage and the date of any service
work you perform. SeeMaintenance Record
on page 534.
Adding Equipment to the Outside
of Your Vehicle
Things you might add to the outside of your
vehicle can affect the airow around it. This may
cause wind noise and affect windshield washer
performance. Check with your retailer before
adding equipment to the outside of your vehicle.
Fuel
Use of the recommended fuel is an important
part of the proper maintenance of your vehicle.
To help keep your engine clean and maintain
optimum vehicle performance, Saturn recommends
the use of gasoline advertised as TOP TIER
Detergent Gasoline.
Gasoline Octane
Use regular unleaded gasoline with a posted
octane rating of 87 or higher. If the octane rating
is less than 87, you may notice an audible
knocking noise when you drive, commonly referred
to as spark knock. If this occurs, use a gasoline
rated at 87 octane or higher as soon as possible.
If you are using gasoline rated at 87 octane or
higher and you hear heavy knocking, your engine
needs service.
Gasoline Specications
At a minimum, gasoline should meet ASTM
specication D 4814 in the United States or
CAN/CGSB-3.5 in Canada. Some gasolines may
contain an octane-enhancing additive called
methylcyclopentadienyl manganese tricarbonyl
(MMT). Saturn recommends against the use
of gasolines containing MMT. SeeAdditives on
page 415for additional information.
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You should look for this information on the oil
container, and use only those oils that are identied
as meeting GM Standard GM6094M and have the
starburst symbol on the front of the oil container.
Notice:Use only engine oil identied as
meeting GM Standard GM6094M and showing
the American Petroleum Institute Certied
For Gasoline Engines starburst symbol. Failure
to use the recommended oil can result in
engine damage not covered by your warranty.
GM Goodwrench
®oil meets all the requirements
for your vehicle.
If you are in an area of extreme cold, where the
temperature falls below−20°F (−29°C), it is
recommended that you use either an SAE 5W-30
synthetic oil or an SAE 0W-30 oil. Both will
provide easier cold starting and better protection
for the engine at extremely low temperatures.
Engine Oil Additives
Do not add anything to the oil. The recommended
oils with the starburst symbol meet GM Standard
GM6094M are all you will need for good
performance and engine protection.
Engine Oil Life System
When to Change Engine Oil
Your vehicle has a computer system that lets you
know when to change the engine oil and lter.
This is based on engine revolutions and engine
temperature, and not on mileage. Based on driving
conditions, the mileage at which an oil change will
be indicated can vary considerably. For the oil life
system to work properly, you must reset the system
every time the oil is changed.
When the system has calculated that oil life has
been diminished, it will indicate that an oil change is
necessary. A CHANGE OIL SOON message will
come on. SeeDIC Warnings and Messages on
page 241. Change your oil as soon as possible
within the next 600 miles (1 000 km). It is possible
that, if you are driving under the best conditions, the
oil life system may not indicate that an oil change is
necessary for over a year. However, your engine oil
and lter must be changed at least once a year and
at this time the system must be reset. Your retailer
has trained people who will perform this work using
genuine Saturn parts and reset the system. It is
also important to check your oil regularly and keep
it at the proper level.
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At Each Fuel Fill
It is important to perform these underhood checks
at each fuel ll.
Engine Oil Level Check
Check the engine oil level and add the proper oil
if necessary. SeeEngine Oil on page 423for
further details.
Notice:It is important to check your oil
regularly and keep it at the proper level. Failure
to keep your engine oil at the proper level
can cause damage to your engine not covered
by your warranty.
Engine Coolant Level Check
Check the engine coolant level and add
DEX-COOL®coolant mixture if necessary. See
Engine Coolant on page 432for further details.
Windshield Washer Fluid Level Check
Check the windshield washer uid level in
the windshield washer uid reservoir and add
the proper uid if necessary.
At Least Once a Month
Tire Ination Check
Visually inspect your vehicle’s tires and make
sure they are inated to the correct pressures.
Do not forget to check the spare tire. See
Ination - Tire Pressure on page 469. Check to
make sure the spare tire is stored securely.
SeeChanging a Flat Tire on page 484.
Tire Wear Inspection
Tire rotation may be required for high mileage
highway drivers prior to the Engine Oil Life System
service notication. Check the tires for wear
and, if necessary, rotate the tires. SeeTire
Inspection and Rotation on page 472.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your retailer and to Saturn. Together we are
committed to providing our customers with
unparalleled service, before, during and after the
purchase of a Saturn vehicle, for total customer
satisfaction. We call this the Saturn Difference.
Normally, any concerns with the sales transaction
or the operation of your vehicle will be resolved
by your retailer’s sales or service departments.
If, for any reason, your ownership experience falls
below your expectations, we suggest you take
the following action:
STEP ONE:Contact the Retail Customer
Assistance Liaison. Any member of the retail
management team has the authority and the desire
to resolve your concerns. Normally, concerns
can be quickly resolved at this level.STEP TWO:Should you need additional
assistance, in the U.S., contact the Saturn
Customer Assistance Center by calling
1-800-553-6000. In Canada, contact the
Saturn Customer Communication Centre at
1-800-263-1999. A Saturn Customer Assistance
Center team member will handle your call and
assist in providing product and warranty
information, the nearest retailer location, roadside
assistance, brochures, literature and discuss any
concerns you may have.
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please
have the following information available to give the
Customer Assistance Representative:
Vehicle Identication Number. This 17-digit
number can be found on the vehicle registration
or title, on the upper driver’s side corner of the
dash, or on your roadside assistance key card.
The name of your selling and servicing retail
facility.
Vehicle delivery date and present mileage.
Your daytime and evening phone numbers.
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When contacting Saturn, please remember that
your concern will likely be resolved at a retailer’s
facility. That is why we suggest you follow
Step One rst if you have a concern.
STEP THREE (U.S. Owners):Both Saturn and its
retailers are committed to making sure you are
completely satised with your Saturn vehicle.
However, if you continue to remain unsatised after
following the procedure outlined in Steps One and
Two, Saturn and its retailers offer the additional
assistance of a neutral party through our voluntary
participation in a mediation/arbitration program
called BBB Auto Line.
The BBB Auto Line Program is an out-of-court
program administered by the Council of Better
Business Bureaus to settle automotive disputes
regarding vehicle repairs or the interpretation of the
New Vehicle Limited Warranty. This program is
available at no cost to you, our customer.Although you may be required to resort to this
informal dispute resolution program prior to ling a
court action, use of the program is free of charge
and your case will generally be heard within
40 days. If you do not agree with the decision given
in your case, you may reject it and proceed with any
other venue for relief available to you.
You may contact the BBB Auto Line Program by
using the toll-free telephone number or by writing
them at the following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by
vehicle age, mileage and other factors. Saturn
Corporation reserves the right to change eligibility
limitations and/or discontinue its participation in
this program.
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