phone SATURN VUE 2006 User Guide

Video Screen
The video screen is located in the overhead console.
To use the video screen, do the following:
1. Push forward on the release button located on the
DVD display console.
2. Pull the screen down, away from you, and adjust
its position as desired.
When the video screen is not in use, push it up into
its locked position.
If a DVD is playing and the screen is raised to its locked
position, the screen will shut off, but the DVD will
continue to play through the previous audio or video
source.
The video screen contains the transmitters for the
wireless headphones and the receivers for the remote
control. If the screen is in the closed position, the signals
will not be available for the operation of the headphones
or the remote control.
Notice:Avoid directly touching the video screen,
as damage may occur. See “Cleaning the Video
Screen” later in this section for more information.
DVD Radio
The DVD radio is located in the center of the
instrument panel.
The DVD radio is controlled by the buttons on the
faceplate, or by the buttons on the remote control.
See “Remote Control” later in this section for more
information.
The DVD radio is only compatible with DVDs that are
authorized for use in the United States and Canada
(Region Code 1). The DVD region code is printed on the
jacket of most DVDs. Most audio CDs, CD-R, CD-RW,
and MP3s can also be played by the DVD radio.
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If an error message appears on the video screen or
the radio, see “DVD Radio Error Messages” later in
this section.
Auxiliary Input Jack
Your radio system has an auxiliary input jack located
on the lower right side of the faceplate. You can connect
an external audio device such as an iPod, MP3 player,
or cassette player, to the auxiliary input jack for use
as another source for audio listening.
DVD Radio Buttons
To use the radio, see Radio with CD (Base) or (MP3)
underRadio with CD (Base) on page 3-47orRadio
with CD (MP3) on page 3-52for more information.
DVD/AUX (Auxiliary):When a DVD is playing, press
this button to switch between front auxiliary and RSE.
To listen to a DVD through the headphones, press
this button.
When a CD is playing, press this button to switch
between playing a CD or the front auxiliary, if not in
RSE mode. If the system is in RSE mode, press
the power button on the remote control rst, to listen
to the CD through the headphones, while the front
passengers listen to the front auxiliary.
O(Power):Press this knob to turn the radio/DVD
player on. Turn this knob clockwise to increase
the volume or counterclockwise to decrease the volume.
A single press turns the radio off, a quick double
press turns off the entire radio and rear seat
entertainment system.
f(Tune):Turn this knob to change tracks on a CD or
DVD, to manually tune a radio station, or to change
clock or date settings, while in the clock or date setting
mode. SeeAudio System(s) on page 3-44for more
information.
©SEEK (Previous Track/Chapter):Press this button
to return to the start of the current track or chapter.
Press this button again to go to the previous track or
chapter. This button may not work when the DVD
is playing the copyright information or the previews.
¨SEEK (Next Track/Chapter):Press this button to
advance to the beginning of the next track or chapter.
This button may not work when the DVD is playing
the copyright information or the previews.
sREV (Reverse):Press this button to fast reverse
the DVD or CD, ve times the normal speed. The radio
will display the elapsed time while in fast reverse. To
stop fast reversing, press this button again. This button
may not work when the DVD is playing the copyright
information or the previews.
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Battery Replacement
To change the remote control batteries, do the following:
1. Remove the battery compartment door located on
the bottom of the remote control.
2. Replace the two AA batteries in the compartment.
Make sure that they are installed correctly, using
the diagram on the inside of the battery
compartment.
3. Close the battery door securely.
If the remote control is to be stored for a long period of
time, remove the batteries and keep them in a cool,
dry place.
DVD Radio Error Messages
The video screen may display one of the following:
Disc Load/Eject Error:This message is displayed
when there are disc load or eject problems.
Disc Format Error:This message will be displayed,
if the disc is inserted with the disc label wrong side up,
or if the disc is damaged.Disc Region Error:This message will be displayed,
if the disc is not from a correct region.
No Disc Inserted:This message will be displayed,
if no disc is present when the EJECT or DVD/AUX
button is pressed on the radio.
DVD Distortion
Video distortion may occur when operating cellular
phones, scanners, CB radios, Global Position Systems
(GPS)*, two-way radios, mobile fax, or walkie talkies.
It may be necessary to turn off the DVD player
when operating one of these devices in or near
the vehicle.
*Excludes the OnStar
®System.
Cleaning the DVD Player
When cleaning the outside DVD faceplate and buttons,
use only a clean cloth dampened with clean water.
Cleaning the Video Screen
When cleaning the video screen, use only a clean cloth
dampened with clean water. Use care when directly
touching or cleaning the screen, as damage may result.
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Radio Reception
You may experience frequency interference and static
during normal radio reception if items such as cellphone
chargers, vehicle convenience accessories, and
external electronic devices are plugged into the
accessory power outlet. If there is interference or static,
unplug the item from the accessory power outlet.
AM
The range for most AM stations is greater than for
FM, especially at night. The longer range can cause
station frequencies to interfere with each other.
For better radio reception, most AM radio stations
will boost the power levels during the day, and then
reduce these levels during the night. Static can
also occur when things like storms and power lines
interfere with radio reception. When this happens,
try reducing the treble on your radio.
FM Stereo
FM stereo will give the best sound, but FM signals
will reach only about 10 to 40 miles (16 to 65 km).
Tall buildings or hills can interfere with FM signals,
causing the sound to fade in and out.
XM™ Satellite Radio Service
XM™ Satellite Radio Service gives digital radio
reception from coast-to-coast in the 48 contiguous
United States, and in Canada (if available). Just as
with FM, tall buildings or hills can interfere with satellite
radio signals, causing the sound to fade in and out.
In addition, traveling or standing under heavy foliage,
bridges, garages, or tunnels may cause loss of
XM signal for a period of time. The radio may display
NO XM SIGNAL to indicate interference.
Care of Your CDs and DVDs
Handle CDs carefully. Store them in their original
cases or other protective cases and away from direct
sunlight and dust. The CD player scans the bottom
surface of the disc. If the surface of a CD is damaged,
such as cracked, broken, or scratched, the CD will
not play properly or not at all. If the surface of a CD is
soiled, take a soft, lint free cloth or dampen a clean,
soft cloth in a mild, neutral detergent solution mixed
with water, and clean it. Make sure the wiping process
starts from the center to the edge.
Do not touch the bottom side of a CD while handling
it; this could damage the surface. Pick up CDs by
grasping the outer edges or the edge of the hole and
the outer edge.
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Hydroplaning
Hydroplaning is dangerous. So much water can build
up under your tires that they can actually ride on
the water. This can happen if the road is wet enough
and you are going fast enough. When your vehicle
is hydroplaning, it has little or no contact with the road.
Hydroplaning does not happen often. But it can if
your tires do not have much tread or if the pressure
in one or more is low. It can happen if a lot of water is
standing on the road. If you can see reections from
trees, telephone poles, or other vehicles, and raindrops
dimple the water’s surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds.
There just is not a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
Notice:If you drive too quickly through deep
puddles or standing water, water can come in
through your engine’s air intake and badly damage
your engine. Never drive through water that is
slightly lower than the underbody of your vehicle.
If you cannot avoid deep puddles or standing water,
drive through them very slowly.
Driving Through Flowing Water
{CAUTION:
Flowing or rushing water creates strong forces.
If you try to drive through owing water, as
you might at a low water crossing, your vehicle
can be carried away. As little as six inches
of owing water can carry away a smaller
vehicle. If this happens, you and other vehicle
occupants could drown. Do not ignore police
warning signs, and otherwise be very cautious
about trying to drive through owing water.
Some Other Rainy Weather Tips
Besides slowing down, allow some extra following
distance. And be especially careful when you
pass another vehicle. Allow yourself more clear
room ahead, and be prepared to have your
view restricted by road spray.
Have good tires with proper tread depth.
SeeTires on page 5-56.
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Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-4
Customer Assistance for Text
Telephone (TTY) Users................................7-5
GM Mobility Reimbursement Program................7-5
Roadside Assistance Program..........................7-6
Vehicle Data Collection and
Event Data Recorders..................................7-7
Collision Damage Repair.................................7-8Reporting Safety Defects................................7-11
Reporting Safety Defects to the
United States Government..........................7-11
Reporting Safety Defects to the
Canadian Government................................7-12
Reporting Safety Defects to Saturn..................7-12
Service Publications Ordering
Information...............................................7-12
Section 7 Customer Assistance and Information
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your retailer and to Saturn. Together we are committed
to providing our customers with unparalleled service,
before, during and after the purchase of a Saturn
vehicle, for total customer satisfaction. We call this the
Saturn Difference. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your retailer’s sales or service departments.
If, for any reason, your ownership experience falls
below your expectations, we suggest you take
the following action:
STEP ONE:Contact the Retail Customer Assistance
Liaison. Any member of the retail management team has
the authority and the desire to resolve your concerns.
Normally, concerns can be quickly resolved at this level.STEP TWO:Should you need additional assistance,
contact the Saturn Customer Assistance Center by
calling 1-800-553-6000. In Canada, contact the Saturn
Customer Communication Centre at 1-800-263-1999.
A Saturn Customer Assistance Center team member will
handle your call and assist in providing product and
warranty information, the nearest retailer location,
roadside assistance, brochures, literature and discuss
any concerns you may have.
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identication Number. This 17-digit number
can be found on the vehicle registration or title, on
the upper driver’s side corner of the dash, or on
your roadside assistance key card.
The name of your selling and servicing retail facility.
Vehicle delivery date and present mileage.
Your daytime and evening phone numbers.
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Although you may be required to resort to this informal
dispute resolution program prior to ling a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB Auto Line Program by using
the toll-free telephone number or by writing them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle
age, mileage and other factors. Saturn Corporation
reserves the right to change eligibility limitations
and/or discontinue its participation in this program.Online Owner Center
The Owner Center is a resource for your ownership
needs. Specic vehicle information can be found in
one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner manual (United States only).
Keep track of your vehicle’s service history
and maintenance schedule.
Find Saturn retailers for service nationwide.
Receive special promotions and privileges only
available to members (United States only).
Refer to the web for updated information.
To register your vehicle, visit My Saturn within
www.saturn.com (United States) or My GM Canada
within www.gmcanada.com (Canada).
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Customer Assistance for Text
Telephone (TTY) Users
To assist owners who have hearing difficulties, Saturn
has installed special TDD (Telecommunication Devices
for the Deaf) equipment in its Saturn Customer
Assistance Center.
Any hearing- or speech-impaired customer who
has access to a TDD or to a conventional Text
Telephone (TTY) can communicate with Saturn by
dialing 1-800-TDD-6000. TTY users in Canada may
dial 1-800-263-3830.
GM Mobility Reimbursement
Program
This program, available to qualied applicants, can
reimburse you up to $1,000 toward eligible aftermarket
driver or passenger adaptive equipment you may
require for your vehicle such as hand controls,
wheelchair/scooter lifts, etc.
The offer is available for a limited period of time from
the date of vehicle purchase/lease.
For more details, or to determine your vehicle’s
eligibility, visit your Saturn retailer or call the Saturn
Customer Assistance Center at 1-800-553-6000.
Text telephone (TTY) users, call 1-800-833-6000.
In Canada, customers may call the Saturn Customer
Communication Centre at 1-800-263-1999. TTY users
in Canada may call 1-800-263-3830.
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Roadside Assistance Program
For vehicles purchased in the U.S. call1-800-553-6000
(TTY: 1-800-833-6000).
For vehicles purchased in Canada call1-800-268-6800.
As the proud owner of a new Saturn vehicle, you are
automatically enrolled in the Saturn Roadside
Assistance Program. This value-added service is
intended to provide you with peace of mind as you drive
in the city or travel the open road. Saturn’s Roadside
Assistance toll-free number is staffed by courteous
and capable Roadside Assistance Representatives
who are available 24 hours a day, 365 days a year.
We will provide the following services during the
Bumper-to-Bumper warranty period at no expense
to you:
Fuel Delivery:Delivery of enough fuel
($5 maximum) for the customer to get to the
nearest service station.
Lock-out Service (identication required):
Replacement keys or locksmith service will
be covered at no charge if you are unable to gain
entry into your vehicle. Delivery of the replacement
key will be covered within 10 miles (16 km).
Emergency Tow:Tow to the nearest Saturn
retailer for warranty service or in the event of
a vehicle-disabling accident. Assistance provided
when the vehicle is mired in sand, mud, or snow.
Flat Tire Change:Installation of a spare tire will be
covered at no charge. (The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.)
Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
Saturn Retailer Locator Service
In many instances, mechanical failures are covered
under Saturn’s Bumper-to-Bumper warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling,
please provide the following to the Roadside Assistance
Representatives:
Your name, home address, and home
telephone number
Telephone number of your location
Location of the vehicle
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