tow SATURN VUE 2006 Repair Manual
Page 395 of 412
Managing the Vehicle Damage
Repair Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either
new Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by
your GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy limits,
your insurance company may initially value the repair
using aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts.
Remember if your vehicle is leased you may be obligated
to have the vehicle repaired with Genuine GM parts, even
if your insurance coverage does not pay the full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or death,
you should immediately inform the National Highway
Traffic Safety Administration (NHTSA), in addition
to notifying Saturn Corporation.
If NHTSA receives similar complaints, it may open an
investigation, and if it nds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your retailer or
Saturn Corporation.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to http://www.safercar.gov;
or write to:
Administrator, NHTSA
400 Seventh Street, SW.
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
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Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may call them at
1-800-333-0510 or write to:
Transport Canada
Place de Ville Tower C
330 Sparks Street
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to Saturn
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify us.
U.S. customers can call the Saturn Customer
Assistance Center at 1-800-553-6000, or write:
Saturn Corporation
100 Saturn Parkway
Mail Drop 371-999-S24
Spring Hill, TN 37174-1500In Canada, please call us at 1-800-263–1999.
Or, write to:
Saturn Customer Communication Centre
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
A variety of publications are available to you. Saturn
service manuals are written for trained technicians,
and in some cases, specialized tools and equipment
are necessary to complete certain repairs. However,
the manuals are available to owners who either have
the training, or wish to gain a greater understanding
of the technical aspect of their Saturn.
For additional publications information or to order
publications, call toll free 1-800-2-SATURN or visit
win.wallace.com/saturn to order on-line.
In Canada, Saturn service manuals are available by
calling toll free 1-800-551-4123.
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Q
Questions and Answers About Safety Belts.........1-16
R
Radios..........................................................3-44
Care of Your CD and DVD Player..................3-81
Care of Your CDs and DVDs ........................3-80
Radio with CD....................................3-47, 3-52
Setting the Time..........................................3-46
Understanding Reception..............................3-80
Rear Door Security Locks................................2-10
Rear Safety Belt Comfort Guides......................1-29
Rear Seat Entertainment System.......................3-68
Rear Seat Passengers, Safety Belts..................1-26
Rear Windshield Washer/Wiper.........................3-10
Rearview Mirror, Automatic Dimming with
OnStar
®, Compass and Temperature Display.....2-29
Reclining Seatbacks.......................................... 1-5
Recommended Fluids and Lubricants.................6-14
Recovery Hook...............................................4-43Recreational Vehicle Towing.............................4-48
Reduced Engine Power Light............................3-41
Remote Keyless Entry System............................ 2-3
Remote Keyless Entry System, Operation............ 2-4
Removing the Flat Tire and Installing the
Spare Tire..................................................5-77
Removing the Spare Tire and Tools...................5-73
Replacement Bulbs.........................................5-54
Reporting Safety Defects
Canadian Government..................................7-12
Saturn.......................................................7-12
United States Government............................7-11
Restraint System Check
Checking the Restraint Systems....................1-74
Replacing Restraint System Parts
After a Crash..........................................1-74
Right Front Passenger Position, Safety Belts......1-26
Roadside
Assistance Program....................................... 7-6
Rocking Your Vehicle to Get it Out....................4-42
Roof Rack System..........................................2-36
Running the Engine While Parked.....................2-28
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Tires.............................................................5-56
Aluminum Wheels, Cleaning..........................5-90
Buying New Tires........................................5-65
Chains.......................................................5-70
Changing a Flat Tire....................................5-72
Cleaning....................................................5-90
Compact Spare Tire.....................................5-84
Different Size..............................................5-67
If a Tire Goes Flat.......................................5-71
In ation - Tire Pressure................................5-62
Inspection and Rotation................................5-63
Installing the Spare Tire................................5-77
Removing the Flat Tire.................................5-77
Removing the Spare Tire and Tools...............5-73
Storing a Flat or Spare Tire and Tools............5-83
Tire Sidewall Labeling..................................5-57
Tire Terminology and De nitions....................5-59
Uniform Tire Quality Grading.........................5-67
Wheel Alignment and Tire Balance.................5-69
Wheel Replacement.....................................5-69
When It Is Time for New Tires......................5-65
Towing
Recreational Vehicle.....................................4-48
Towing a Trailer..........................................4-52
Your Vehicle...............................................4-48Traction
Control System (TCS)..................................4-10
Control System Warning Light.......................3-34
Low Light...................................................3-35
Transaxle
Fluid, Automatic...........................................5-24
Fluid, Manual..............................................5-26
Transaxle Operation, Automatic.........................2-19
Transaxle Operation, Manual............................2-22
Transmission
Up-Shift Light..............................................3-32
Trip Odometer................................................3-26
Turn and Lane-Change Signals.......................... 3-7
Turn Signal/Multifunction Lever........................... 3-7
U
Understanding Radio Reception........................3-80
Uniform Tire Quality Grading............................5-67
Up-Shift Light.................................................3-32
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