mileage SATURN VUE HYBRID 2009 Owners Manual

Speedometer and
Odometer
The speedometer shows the
vehicle’s speed in both miles
per hour (mph) and kilometers
per hour (km/h).
The odometer shows how far the
vehicle has been driven, in
either miles or kilometers.
If the vehicle needs a new odometer
installed, the new one is set to
the mileage total of the old
odometer. If it cannot, it will be set
at zero and a label must be put
on the driver’s door to show the old
mileage reading when the new
odometer was installed. If the
mileage is unknown, the label
should then indicate that the
previous mileage is unknown.
Trip Odometer
The trip odometer is located on the
instrument panel and shows how
far the vehicle has been driven since
the trip odometer was last reset.
To reset the trip odometer to zero,
press and hold the trip/reset
button on the speedometer for
about two seconds. Press the
trip/reset button to switch between
the trip odometer and odometer.
Tachometer
The tachometer displays the
engine speed in revolutions
per minute (rpm).The auto stop indicator is located at
the bottom of the tachometer. For
more information seeAuto Stop
Mode on page 3-35.
Safety Belt Reminders
Driver Safety Belt Reminder
Light
When the engine is started, a chime
sounds for several seconds to
remind the driver to fasten their
safety belt, unless it is already
buckled.
The safety belt light comes on and
stays on for several seconds,
then ashes for several more.
This chime and light are repeated if
the driver safety belt remains
unbuckled and the vehicle is in
motion. If the driver safety belt is
already buckled, neither the
chime nor the light comes on. U.S. shown, Canada similar
3-24 Instrument Panel
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Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
Avoid fast starts and accelerate
smoothly.
Brake gradually and avoid
abrupt stops.
Avoid idling the engine for long
periods of time.
When road and weather
conditions are appropriate, use
cruise control, if equipped.
Always follow posted speed limits
or drive more slowly when
conditions require.
Keep vehicle tires properly
inated.
Combine several trips into a
single trip.
Replace the vehicle’s tires with
the same TPC Spec number
molded into the tire’s sidewall
near the size.
Follow recommended scheduled
maintenance.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The
rst step in driving defensively is to
wear your safety belt — See
Safety Belts: They Are for Everyone
on page 1-10.
{CAUTION
Assume that other road users
(pedestrians, bicyclists, and other
drivers) are going to be careless
and make mistakes. Anticipate
what they might do and be ready.
In addition:
Allow enough following
distance between you and
the driver in front of you.
Focus on the task of driving.
Driver distraction can cause
collisions resulting in injury or
possible death. These simple
defensive driving techniques could
save your life.
Driving Your Vehicle 4-3
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California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, seat belt pretensioners,
and lithium batteries contained in
remote keyless transmitters,
may contain perchlorate materials.
Special handling may be necessary.
For additional information, see
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Doing Your Own
Service Work
{CAUTION
Never try to do your own service
on hybrid components. You can
be injured and the vehicle can be
damaged if you try to do your own
service work. Service and repair
of these hybrid components
should only be performed by a
trained service technician with the
proper knowledge and tools.
{CAUTION
You can be injured and the
vehicle could be damaged if you
try to do service work on a vehicle
without knowing enough about it.
Be sure you have sufficient
knowledge, experience, the
proper replacement parts, and
tools before attempting any
vehicle maintenance task.
Be sure to use the proper
nuts, bolts, and other
fasteners. English and
metric fasteners can be
easily confused. If the wrong
fasteners are used, parts can
later break or fall off. You
could be hurt.
If doing some of your own service
work, use the proper service manual.
It tells you much more about how to
service the vehicle than this manual
can. To order the proper service
manual, seeService Publications
Ordering Information on page 7-13.This vehicle has an airbag system.
Before attempting to do your
own service work, seeServicing
Your Airbag-Equipped Vehicle
on page 1-54.
Keep a record with all parts receipts
and list the mileage and the date
of any service work performed. See
Maintenance Record on page 6-14.
Adding Equipment to
the Outside of the
Vehicle
Things added to the outside of the
vehicle can affect the airow
around it. This can cause wind
noise and can affect fuel economy
and windshield washer performance.
Check with your dealer/retailer
before adding equipment to
the outside of the vehicle.
5-4 Service and Appearance Care
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Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and lter. This is based on
engine revolutions and engine
temperature, and not on mileage.
Based on driving conditions,
the mileage at which an oil change
is indicated can vary considerably.
For the oil life system to work
properly, the system must be reset
every time the oil is changed.
When the system has calculated that
oil life has been diminished, it
indicates that an oil change is
necessary. A change engine oil light
comes on. SeeChange Engine Oil
Light on page 3-33. Change the oil
as soon as possible within the next600 miles (1 000 km). It is possible
that, if driving under the best
conditions, the oil life system might
not indicate that an oil change is
necessary for over a year. However,
the engine oil and lter must be
changed at least once a year and at
this time the system must be reset.
Your dealer/retailer has trained
service people who will perform this
work using genuine parts and reset
the system. It is also important to
check the oil regularly and keep it at
the proper level.
If the system is ever reset
accidentally, the oil must be changed
at 3,000 miles (5 000 km) since the
last oil change. Remember to reset
the oil life system whenever the oil is
changed.
How to Reset the Engine Oil
Life System
The Engine Oil Life System
calculates when to change the
engine oil and lter based on vehicle
use. Whenever the oil is changed,
reset the system so it can calculate
when the next oil change is
required. If a situation occurs where
the oil is changed prior to a
change engine oil light being turned
on, reset the system.
After changing the engine oil, reset
the system:
1. Turn the ignition key to ON/RUN
with the engine off.
2. Fully press and release the
accelerator pedal three times
within ve seconds.
If the change engine oil light is
not on, the system is reset.
If the light comes on again and
stays on for 30 seconds at the next
ignition cycle, it did not reset.
The system needs to be reset again.
5-14 Service and Appearance Care
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Normally, concerns can be quickly
resolved at this level.
STEP TWO:Should you need
additional assistance, in the U.S.,
contact the Saturn Customer
Assistance Center by calling
1-800-553-6000. In Canada, call the
Saturn Customer Communication
Centre at 1-800-263-1999. A Saturn
Customer Assistance Center team
member will handle your call and
assist in providing product and
warranty information, the nearest
retailer location, roadside assistance,
brochures, literature and discuss any
concerns you may have.
We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Please have the
following information available to
give the Customer Assistance
Representative:
Vehicle Identication Number
(VIN). This 17-digit number can
be found on the vehicle
registration or title, on the upperdriver side corner of the
instrument panel, or on your
roadside assistance key card.
The name of your selling and
servicing retail facility.
Vehicle delivery date and present
mileage.
Your daytime and evening phone
numbers.
When contacting Saturn, please
remember that your concern
will likely be resolved at a retailer’s
facility. That is why we suggest
you follow Step One rst.
STEP THREE (U.S. Owners):Both
Saturn and its retailers are
committed to making sure you are
completely satised with your Saturn
vehicle. However, if you continue
to remain unsatised after following
the procedure outlined in Steps
One and Two, Saturn and its
retailers offer the additionalassistance of a neutral party
through our voluntary participation in
a mediation/arbitration program
called Better Business Bureau
(BBB) Auto Line.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New
Vehicle Limited Warranty. This
program is available at no cost to
you, our customer.
Although you may be required to
resort to this informal dispute
resolution program prior to ling a
court action, use of the program
is free of charge and your case is
generally heard within 40 days.
If you do not agree with the decision
given in your case, you can reject
it and proceed with any other venue
for relief available to you.
7-2 Customer Assistance Information
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Contact the BBB Auto Line Program
by using the toll-free telephone
number or by writing them at
the following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage and other
factors. Saturn Corporation reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.STEP THREE (Canadian Owners):
General Motors Participation in
the Mediation/Arbitration Program
In the event that you do not feel
your concerns have been addressed
after following the procedure
outlined in Steps 1 and 2, General
Motors of Canada Limited has
committed to binding arbitration of
owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved
by an impartial third party arbiter,
and may include an informal hearing
before the arbiter. The program is
designed so that the entire
dispute settlement process, from the
time you le your complaint to the
nal decision, should be completed
in approximately 70 days. We
believe our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge.For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685.
Alternatively, you may call the
Saturn Customer Communication
Centre, 1-800-263-1999, or you may
write to:
Mediation/Arbitration Program
c/o Customer Communication
Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Telephone: 1-800-955-5100
Your inquiry should be accompanied
by the Vehicle Identication
Number (VIN).
Customer Assistance Information 7-3
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and meet state/ provincial, local, and
rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card,
etc. You are responsible for fuel
usage charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like-vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every retailer. Please contact your
retailer for specic information about
availability. All Courtesy
Transportation arrangements will be
administered by appropriate
retailer personnel.
Saturn reserves the right to
unilaterally modify, change or
discontinue Courtesy Transportationat any time and to resolve all
questions of claim eligibility pursuant
to the terms and conditions
described herein at its sole
discretion.
Collision Damage Repair
If your vehicle is involved in a
collision and it is damaged, have
the damage repaired by a qualied
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish your vehicle’s
resale value, and safety
performance can be compromised
in subsequent collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which your vehicle
was originally built. Genuine GM
Collision parts are your best choice
to ensure that your vehicle’s
designed appearance, durability,
and safety are preserved. The useof Genuine GM parts can help
maintain your GM New Vehicle
Warranty.
Recycled original equipment parts
may also be used for repair.
These parts are typically removed
from vehicles that were total
losses in prior crashes. In most
cases, the parts being recycled are
from undamaged sections of the
vehicle. A recycled original
equipment GM part, may be an
acceptable choice to maintain your
vehicle’s originally designed
appearance and safety performance,
however, the history of these
parts is not known. Such parts are
not covered by your GM New
Vehicle Limited Warranty, and any
related failures are not covered
by that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for your
vehicle. As a result, these parts may
t poorly, exhibit premature
durability/corrosion problems, and
Customer Assistance Information 7-9
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