service SUBARU CROSSTREK 2017 1.G Owners Manual

Warranties
&Warranties for U.S.A.
SUBARU vehicles distributed by Subaru
of America, Inc. and sold at retail by an
authorized SUBARU dealer in the United
States come with the following warranties:
.SUBARU Limited Warranties
.Federal Emission Control Systems
Warranties
.California Emissions Control Sys-
tems Warranties
All warranty information, including applic-
ability, details of coverage and exclusions,
is in the“Warranty and Maintenance
Booklet”. Read these warranties carefully.
&Warranties for Canada
SUBARU vehicles distributed by Subaru
Canada, Inc. and sold at retail by an
authorized SUBARU dealer in Canada
come with the following warranties:
.SUBARU Limited Warranty
.Emission Control System Warranty
All warranty information, including applic-
ability, details of coverage and exclusions,
is in the“Warranty and Service Booklet”.
Read these warranties carefully.
&Warranties except for U.S.A.
and Canada
All warranty information, including details
of coverage and exclusions, is in the
“Warranty and Maintenance Booklet”.
Read these warranties carefully.
&Models with HID headlights
CAUTION
High Intensity Discharge (HID) head-
lights contain mercury. For that
reason, it is necessary to remove
HID headlights before vehicle dis-
posal. Once removed, please reuse,
recycle or dispose of the HID head-
lights as hazardous waste.
CAUTION
This vehicle is equipped with HID
headlights that use bulbs which
contain mercury. Should your vehi-
cle or HID headlight assembly need
to be replaced, recycled or dis-
posed, the HID Headlight bulbs
should be removed before disposal.
Removed HID headlight bulbs con-
taining mercury should be recycled,
re-used or disposed as hazardous
waste according to applicable laws.
For more information on the dispo-
sal and safe handling of HID bulbs,
please visit https://www.ec.gc.ca/
mercure-mercury/
&Models without HID head-
lights
NOTE
This vehicle does not contain mercury
devices or parts.
1

How to use this Owner’s
Manual
&Using your Owner’s Manual
Before you operate your vehicle, carefully
read this manual. To protect yourself and
extend the service life of your vehicle,
follow the instructions in this manual.
Failure to observe these instructions may
result in serious injury and damage to your
vehicle.
This manual is composed of fourteen
chapters. Each chapter begins with a brief
table of contents, so you can usually tell at
a glance if that chapter contains the
information you want.
Chapter 1: Seat, seatbelt and SRS
airbags
This chapter informs you how to use the
seat and seatbelt and contains precau-
tions for the SRS airbags.
Chapter 2: Keys and doors
This chapter informs you how to operate
the keys, locks and windows.
Chapter 3: Instruments and controls
This chapter informs you about the opera-
tion of instrument panel indicators and
how to use the instruments and other
switches.Chapter 4: Climate control
This chapter informs you how to operate
the climate control.
Chapter 5: Audio
This chapter informs you how to operate
your audio system.
Chapter 6: Interior equipment
This chapter informs you how to operate
interior equipment.
Chapter 7: Starting and operating
This chapter informs you how to start and
operate your SUBARU.
Chapter 8: Driving tips
This chapter informs you how to drive your
SUBARU in various conditions and ex-
plains some safety tips on driving.
Chapter 9: In case of emergency
This chapter informs you what to do if you
have a problem, such as a flat tire or
engine overheating.
Chapter 10: Appearance care
This chapter informs you how to keep your
SUBARU looking good.
Chapter 11: Maintenance and service
This chapter informs you when you need
to take your SUBARU to the dealer for
scheduled maintenance and informs you
how to keep your SUBARU running
properly.Chapter 12: Specifications
This chapter informs you about dimen-
sions and capacities of your SUBARU.
Chapter 13: Consumer information and
Reporting safety defects
This chapter informs you about Uniform
tire quality grading standards and Report-
ing safety defects.
Chapter 14: Index
This is an alphabetical listing of all that’sin
this manual. You can use it to quickly find
something you want to read.
For models with EyeSight system:
For details about the EyeSight system,
refer to the Owner’s Manual supplement
for the EyeSight system.
&Safety warnings
You will find a number of WARNINGs,
CAUTIONs and NOTEs in this manual.
These safety warnings alert you to poten-
tial hazards that could result in injury to
you or others.
Please read these safety warnings as well
as all other portions of this manual care-
fully in order to gain a better understand-
ing of how to use your SUBARU vehicle
safely.
2

General information
&California proposition 65
warning
WARNING
Engine exhaust, some of its consti-
tuents, and certain vehicle compo-
nents contain or emit chemicals
known to the State of California to
cause cancer and birth defects or
other reproductive harm. In addi-
tion, certain fluids in vehicles and
certain components of product wear
contain or emit chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm.
&California Perchlorate Advi-
sory
Certain vehicle components such as air-
bag modules, seatbelt pretensioners and
keyless entry transmitter batteries may
contain perchlorate material. Special
handling may apply for service or vehicle
end of life disposal. See www.dtsc.ca.gov/
hazardouswaste/perchlorate.
&Noise from under the vehicle
NOTE
You may hear a noise from under the
vehicle approximately 5 to 10 hours
after the ignition switch is turned to the
“LOCK”/“OFF”position. However, this
does not indicate a malfunction. This
noise is caused by the operation of the
fuel evaporation leakage checking sys-
tem and the operation is normal. The
noise will stop after approximately 15
minutes.
&Event data recorder
This vehicle is equipped with an event
data recorder (EDR). The main purpose of
an EDR is to record, in certain crash or
near crash-like situations, such as an air
bag deployment or hitting a road obstacle,
data that will assist in understanding how
a vehicle’s systems performed. The EDR
is designed to record data related to
vehicle dynamics and safety systems for
a short period of time, typically 30 seconds
or less. The EDR in this vehicle is
designed to record such data as:
.How various systems in your vehicle
were operating;
.Whether or not the driver and passen-
ger safety belts were buckled/fastened;
.Howfar(ifatall)thedriverwasdepressing the accelerator and/or brake
pedal; and,
.How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in
which crashes and injuries occur. NOTE:
EDR data are recorded by your vehicle
only if a non-trivial crash situation occurs;
no data are recorded by the EDR under
normal driving conditions and no personal
data (e.g., name, gender, age, and crash
location) are recorded. However, other
parties, such as law enforcement, could
combine the EDR data with the type of
personally identifying data routinely ac-
quired during a crash investigation.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition
to the vehicle manufacturer, other parties,
such as law enforcement, that have the
special equipment, can read the informa-
tion if they have access to the vehicle or
the EDR.
9

Table of contents
Seat, seatbelt and SRS airbags1
Keys and doors2
Instruments and controls
Climate control4
Audio5
Interior equipment6
Starting and operating7
Driving tips8
In case of emergency9
Appearance care10
Maintenance and service11
Specifications12
Consumer information and Reporting safety defects13
Index14
3

Seat, seatbelt and SRS airbags/Child restraint systems
of the seatbelt pretensioner, con-
sult your nearest SUBARU deal-
er.
CAUTION
The sensors and SRS airbag control
module are located in the following
locations.
.Front sub sensors: on both the
right and left side at the front of
the vehicle
.Front door impact sensors: on
both front doors
.Satellite safing sensor: under the
rear center seat
.SRS airbag control module (in-
cluding the impact sensors and
rollover sensor): under the cen-
ter of the instrument panel
If you need service or repair in those
areas or near the front seatbelt
retractors, have the work performed
by your authorized SUBARU dealer.
NOTE
If the front or side part of the vehicle is
damaged in an accident to the extent
that the seatbelt pretensioner does notoperate, contact your SUBARU dealer
as soon as possible.
&Precautions against vehicle
modification
Always consult your SUBARU dealer if
you want to install any accessory parts to
your vehicle.
CAUTION
Do not perform any of the following
modifications. Such modifications
can interfere with proper operation
of the seatbelt pretensioners.
.Attachment of any equipment
(bush bar, winches, snow plow,
skid plate, etc.) other than genu-
ine SUBARU accessory parts to
the front end.
.Modification of the suspension
system or front end structure.
.Installation of a tire of different
size and construction from the
tires specified on the vehicle
placard attached to the driver’s
door pillar or specified for indivi-
dual vehicle models in this Own-
er’s Manual.
Child restraint systems
Infants and small children should always
be placed in an infant or child restraint
system in the rear seat while riding in the
vehicle. You should use an infant or child
restraint system that meets Federal Motor
Vehicle Safety Standards or Canada
Motor Vehicle Safety Standards, is com-
patible with your vehicle and is appro-
priate for the child’s age and size. All child
restraint systems are designed to be
secured in vehicle seats by lap belts or
the lap belt portion of a lap/shoulder belt
(except those described in“Installation of
child restraint systems by use of lower and
tether anchorages (LATCH)”F1-33).
Children could be endangered in an
accident if their child restraints are not
1-24

3. If wearing excessive layers of clothing,
the front passenger should remove any
unnecessary items before sitting in the
front passenger’s seat, or should sit in a
rear seat.
4. Turn the ignition switch to the“ON”
position and wait 6 seconds to allow the
system to complete self-checking. Follow-
ing the system check, both indicators turn
off for 2 seconds. Now, the ON indicator
should illuminate while the OFF indicator
remains off.
If the OFF indicator still remains illumi-
nated while the ON indicator remains off,
ask the occupant to move to the rear seat
and immediately contact your SUBARU
dealer for an inspection.
!How to contact the vehicle manu-
facturer concerning modifications
for persons with disabilities that
may affect the advanced airbag
system
Changing or moving any parts of the front
seats, rear seat, seatbelts, front bumper,
front side frame, radiator panel, instrument
panel, combination meter, steering wheel,
steering column, tire, suspension or floor
panel can affect the operation of the
SUBARU advanced airbag system. If
you have any questions, you may contact
the following SUBARU distributors.<Continental U.S., Alaska and the District
of Columbia>
Subaru of America, Inc.
Customer Dealer Services Department
P.O. Box 6000
Cherry Hill, NJ 08034-6000
1-800-SUBARU3 (1-800-782-2783)
<Hawaii>
Subaru Hawaii
2850 Pukoloa Street, Suite 202,
Honolulu, HI 96819-4467
808-839-2273
<Guam>
Shen’s Corporation dba Prestige Automo-
bile
491, East Marine Corps Drive, Route 1
Dededo, Guam 96921-6225
671-633-2698
<Puerto Rico>
Trebol Motors
P.O. Box 11204, San Juan, Puerto Rico
00910
787-793-2828<Canada>
Subaru Canada, Inc.
Consumer Support Department
560 Suffolk Court, Mississauga, Ontario
L5R 4J7
1-800-894-4212
There are currently no SUBARU distribu-
tors in any other U.S. territories. If you are
in such an area, please contact the
SUBARU distributor or dealer from which
you bought your vehicle.
Seat, seatbelt and SRS airbags/*SRS airbag (Supplemental Restraint System airbag)
–CONTINUED–1-51

&SRS airbag system servicing
WARNING
.When discarding an airbag mod-
ule or scrapping the entire vehi-
cle damaged by a collision, con-
sult your SUBARU dealer.
.The SRS airbag has no user-
serviceable parts. Do not use
electrical test equipment on any
circuit related to the SRS airbag
system. For required servicing of
the SRS airbag, consult your
nearest SUBARU dealer. Tamper-
ing with or disconnecting the
system’s wiring could result in
accidental inflation of the SRS
airbag or could make the system
inoperative, which may result in
serious injury.
CAUTION
If you need service or repair in areas
indicated in the following list, have
the work performed by an author-
ized SUBARU dealer. The SRS air-
bag control module, impact sensors
and airbag modules are stored in
these areas..Under the center of the instru-
ment panel
.On both the right and left sides at
the front of the vehicle
.Steering wheel and column and
nearby areas
.Bottom of the steering column
and nearby areas
.Top of the dashboard on front
passenger’s side and nearby
areas
.Each front seat and nearby area
.Inside each center pillar
.Inside each front door
.In each roof side (from the front
pillar to a point over the rear seat)
.Between the rear seat cushion
and rear wheel house on each
side
.Under the rear center seat
In the event that the SRS airbag is
deployed, replacement of the system
should be performed only by an author-
ized SUBARU dealer. When the compo-
nents of the SRS airbag system are
replaced, use only genuine SUBARU
parts.
NOTE
In the following cases, contact your
SUBARU dealer as soon as possible.
.The front part of the vehicle was
involved in an accident in which only
the driver’s SRS frontal airbag or both
driver’s and front passenger’sSRS
frontal airbags did not deploy.
.The pad of the steering wheel, the
cover over the front passenger’s SRS
frontal airbag, or either roof side (from
the front pillar to a point over the rear
seat) is scratched, cracked, or other-
wise damaged.
.The center pillar, front door, rear
wheel house or rear sub frame, or an
area near these parts, was involved in
an accident in which the SRS side
airbag and SRS curtain airbag did not
deploy.
.The fabric or leather of either front
seatback is cut, frayed, or otherwise
damaged.
.The rear part of the vehicle was
involved in an accident in which no
SRS airbag was deployed.
Seat, seatbelt and SRS airbags/*SRS airbag (Supplemental Restraint System airbag)
–CONTINUED–1-65

NOTE
.After replacing or adding the engine
oil, if the engine oil level is within the
normal range when restarting the en-
gine on a level surface, the warning
light will turn off.
.The warning light may illuminate
temporarily in the following conditions
because a low oil level may be detected
as a result of significant oil movement
in the engine.
–when the vehicle is considerably
inclined on an uphill or steep slope
–when the vehicle has continu-
ously accelerated and decelerated
–when the vehicle is continuously
turned
–when the vehicle is driven on a
road that alternates continuously
between uphill and downhill
&Windshield washer
fluid warning light
This light illuminates when the fluid level in
the windshield washer fluid tank de-
creases to the lower limit (approximately
1.1 US qt, 1.0 liter, 0.9 Imp qt).
&AT OIL TEMP warning
light (CVT models)
If this light illuminates when the engine is
running, it may indicate that the transmis-
sion fluid temperature is too hot.
If the light illuminates while driving, im-
mediately stop the vehicle in a safe place
and let the engine idle until the warning
light turns off.
!Transmission control system warn-
ing
If the“AT OIL TEMP”warning light flashes
after the engine has started, it may
indicate that the transmission control
system is not working properly. Contact
your nearest SUBARU dealer for service
immediately.
&Low tire pressure
warning light (U.S.-spec.
models)
When the ignition switch is turned to the
“ON”position, the low tire pressure warn-
ing light will illuminate for approximately 2
seconds to check that the tire pressure
monitoring system (TPMS) is functioning
properly. If there is no problem and all tires
are properly inflated, the light will turn off.
Each tire, including the spare (if provided),should be checked monthly when cold
and inflated to the inflation pressure
recommended by the vehicle manufac-
turer on the vehicle placard or tire inflation
pressure label. (If your vehicle has tires of
a different size than the size indicated on
the vehicle placard or tire inflation pres-
sure label, you should determine the
proper tire inflation pressure for those
tires.)
As an added safety feature, your vehicle
has been equipped with a tire pressure
monitoring system (TPMS) that illuminates
a low tire pressure telltale when one or
more of your tires is significantly under-
inflated. Accordingly, when the low tire
pressure telltale illuminates, you should
stop and check your tires as soon as
possible, and inflate them to the proper
pressure. Driving on a significantly under-
inflated tire causes the tire to overheat and
can lead to tire failure. Under-inflation also
reduces fuel efficiency and tire tread life,
and may affect the vehicle’s handling and
stopping ability.
Please note that the TPMS is not a
substitute for proper tire maintenance,
and it is the driver’s responsibility to
maintain correct tire pressure, even if
under-inflation has not reached the level
to trigger illumination of the TPMS low tire
pressure telltale.
Instruments and controls/Warning and indicator lights
–CONTINUED–3-19

Climate control/Air filtration system
allow outside air to circulate into the
heated interior. This results in quicker
cooling by the air conditioner. Keep the
windows closed during the operation of
the air conditioner for maximum cooling
efficiency.
&Lubrication oil circulation in
the refrigerant circuit
Operate the air conditioner compressor at
a low engine speed (at idle or low driving
speeds) a few minutes each month during
the off-season to circulate its oil.
&Checking air conditioning
system before summer sea-
son
Check the air conditioner unit for refriger-
ant leaks, hose conditions, and proper
operation each spring. Have the air con-
ditioning system checked by your
SUBARU dealer.
&Cooling and dehumidifying in
high humidity and low tem-
perature weather conditions
Under certain weather conditions (high
relative humidity, low temperatures, etc.) a
small amount of water vapor emission
from the air outlets may be noticed. This
condition is normal and does not indicateany problem with the air conditioning
system.
&Air conditioner compressor
shut-off when engine is
heavily loaded
To improve acceleration and gas mileage,
the air conditioner compressor is designed
to temporarily shut off during air condi-
tioner operation whenever the accelerator
is fully depressed such as during rapid
acceleration or when driving on a steep
upgrade.
&Refrigerant for your climate
control system
Your air conditioner uses ozone friendly
refrigerant HFC134a. Therefore, the meth-
od of adding, changing or checking the
refrigerant is different from the method for
CFC12 (freon). Consult your SUBARU
dealer for service. Repairs needed as a
result of using the wrong refrigerant are
not covered under warranty.
Air filtration system
Your vehicle’s air conditioning system is
equipped with an air filtration system.
Replace the air filter element according
to the replacement schedule found in the
“Warranty and Maintenance Booklet”. This
schedule should be followed to maintain
the filter’s dust collection ability. Under
extremely dusty conditions, the filter
should be replaced more frequently. Have
your filter checked or replaced by your
SUBARU dealer. For replacement, use
only a genuine SUBARU air filter kit.
CAUTION
Contact your SUBARU dealer if the
following occurs, even if it is not yet
time to change the filter:
.Reduction of the airflow through
the vents.
.Windshield gets easily fogged or
misted.
NOTE
The filter can influence the air condi-
tioning, heating and defroster perfor-
mance if not properly maintained.
4-12

not been activated.
.You can also switch to aha or
Pandora (if equipped) from the APPS
screen.
!APPS main screen
No. Function
&1Select to go to the Music APPS
screen.
&2Select to go to the News APPS
screen.
&3Select to go to the Calender APPS
screen.
&4Select to go to the iHeartRadio
APPS screen.
&5Select to go to the Weather APPS
screen.
NOTE
.The error screen will be displayed
while using SUBARU STARLINK due to
one of the following possible reasons.
–When your smartphone has no
service or the Bluetooth communi-
cation is not possible.
–When your smartphone is turned
off.
–When the SUBARU STARLINK
APPS is quit.
–When connection to the SUBARU
STARLINK server is not possible.
–When a problem occurs other
than a server error.
.When using the SUBARU STARLINK
function, a disclaimer screen will be
displayed. Be sure to fully read the
contents before using the function.
.Supported devices
–iPhone: iPhone 4/iPhone 4s/
iPhone 5 (iOS Ver. 5.1 or later)/
iPhone 5c/iPhone 5s
–Android: (OS Ver. 4.0 or later)
Audio/Audio set
–CONTINUED–5-27