SUBARU IMPREZA WRX STI 2012 User Guide

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GetGttintigStartedInsItrument PanelGauGgesPerPsonalilizeControlsWhiWhile lOperatingSafSfetyt / /In ICasCe of EmergencyAddAdditiiional lInformation
Controls
ControlsAutomatic Climate Control1. Air Flow Control Dial
On the automatic setting, the system
determines the air flow location to achieve
the desired temperature or you can
choose the direction of air flow. Rotate the
dial for the desired air flow position.
Defrost / Defog
To clear the windshield and front door
windows of fog or frost, rotate the air flow
control dial to the defrost position, set the
temperature control to the red position,
and set the fan speed control to the
fastest speed.
2. Rear Window Defogger Button
Press the rear window defogger button
to turn on the defogger. The defogger
will automatically shut off after about 15
minutes. If the window clears before that
time, you can press the button again to
turn it off.
3. Fan Speed Control Dial On the automatic setting, the system
determines the fan speed to achieve the
desired temperature or you can manually
rotate the fan speed control dial to select
one of seven fan speeds.
4. Air Conditioning Button 1SFTTUIFi"$wCVUUPOUPBDUJWBUFUIF
air conditioning. Press it again to turn
off the air conditioning.
5. Recirculated / Outside Air Button In the automatic mode, the system will
determine if recirculated air is needed
to achieve a desired temperature.
In manual mode, press the air inlet
selection button to prevent outside air
from being drawn into the passenger
compartment. If the button is pushed
in, press it again to draw outside air
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OF TIME.
6. Temperature Control Dial Rotate the temperature control dial
from 65 for cool to 85 for warm.
1
2
3
4
6
5(if equipped)

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GetGttintigStartedInsItrument PanelGauGgesPerPsonalilizeControlsWhiWhile lOperatingSafSfetyt / /In ICasCe of EmergencyAddAdditiiional lInformation
Controls
Controls
1
AM/FM Stereo with Single
Disc CD/MP3/WMA PlayerRadio Functions1. Power / Volume Control
Press the power / volume control knob
for on or off; rotate the knob to control
the volume.
2. Bass, Middle, Treble, Fader and Balance
&BDIQSFTTPGUIFi56/&53"$,$)w
button will cycle you through Bass,
Midrange, Treble, Fade or Balance. Rotate
UIFi56/&53"$,$)wLOPCUPBEKVTU
the desired level.
3. FM / AM 1SFTTUIFi'.".wCVUUPOUPDIPPTF
FM1, FM2, FM3 or AM reception.
4. Tune / Track 3PUBUFUIFi56/&53"$,$)w
knob clockwise to increase the
tuning frequency; rotate the knob
counterclockwise to decrease it. 5. Seek
1SFTTUIFSJHIUPSMFGUBSSPXPGUIFi4&&,w
button to pick up the next highest or
lowest frequency.
6. Presets You can save up to six favorite stations
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'.BOE".
Select a frequency and press one of the
preset buttons until a confirmation beep
is heard.
7. Satellite Radio An optional satellite radio tuner and
antenna can be connected to this audio
unit. You can hear satellite radio programs
CZQSFTTJOHUIFi4"5wCVUUPOBGUFS
connecting optional equipment. To receive
satellite radio service, it is necessary to
enter into a separate contract with a
satellite radio provider. 8. PTY / CAT
1SFTTUIFi15:$"5wCVUUPOUP
change to program type selection
mode. The PTY group that you are
currently listening to is displayed
for 10 seconds.
CD Player Functions 9. Load Insert a disc into the slot. The CD
will automatically be drawn in and
will begin play at the first track.
10. Play CD 1SFTTUIFi$%"69wCVUUPOBOE
playback will begin.
11. Repeat / Random 1SFTTUIFi3153%.wCVUUPOPODFto repeat the current track; press
twice to repeat the current folder.
1SFTTBOEIPMEUIFi3153%.w
button once to randomize all
tracks in a folder; press twice to
randomize the entire disc.
12. Eject Press the button to eject the disc.
13. Forward / Reverse 3PUBUFUIFi56/&53"$,$)w
knob clockwise to skip to the
beginning of the next track; rotate
the knob counterclockwise to
skip to the beginning of the
current track. Rotate the knob
counterclockwise again to go to
the previous selection. 14. Fast Forward / Fast Reverse
Press and hold the right arrow
PGUIFi4&&,wCVUUPOGPSNPSF
than one second to fast forward.
Release the button to stop. To fast
reverse, press and hold the left
arrow for more than one second
and release the button to stop.
15. Scan 1SFTTUIFi4$"/wCVUUPOUPCFHJO
previewing the first 10 seconds
PGFBDIUSBDLPOUIFEJTD/PSNBM
playback will resume after all
tracks have been scanned. Press
UIFi4$"/wCVUUPOBHBJOUPTUPQ
scanning and listen to the track
being previewed.
MP3/WMA Formatted CD
Player Functions16. Folder Selection Press the up arrow of the
i'0-%&3wCVUUPOUPTFMFDUUIF
next folder. Press the down arrow
to go back to the first music file.
Quickly press the down arrow
again to go back to the
previous folder.
17. Page Scroll 1SFTTUIFi5&95wCVUUPOUPTFMFDU
title display. Press and hold again
to scroll through the title, 8
characters at a time up to a
maximum of 64 characters.
18. Display 1SFTTBOEIPMEUIFi5&95wCVUUPO
during playback to change the
display to show the play time, disc
title, artist name and track title. If
the disc is formatted with MP3/
8."T
QSFTTUIFi5&95wCVUUPOUP
change the display to show play
time, folder name and file name.
11
9
3
8
15
5
5
13
18
7
16
17
14
14
10
2
4
6
12

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Controls
t1SFTTUIFi wCVUUPOUP
increase the volume. Press
UIFiwCVUUPOUPSFEVDF
the volume.
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GetGttintigStartedInsItrument PanelGauGgesPerPsonalilizeControlsWhiWhile lOperatingSafSfetyt / /In ICasCe of EmergencyAddAdditiiional lInformation
Controls
Auxiliary Input Jack or
RCA A/V Jack
(if equipped)

The auxiliary jack is located in the
center console. You can connect a
portable music player to the auxiliary
jack and hear the music stored on it
through the vehicle speakers. Press the
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system to select the auxiliary mode.
USB Storage Device /
iPod
® (if equipped)

You can connect a USB equipped
portable music player to the USB
connector and hear the music stored
on it through the vehicle speakers.
1SFTTUIFi$%"69wCVUUPOSFQFBUFEMZ
until the USB / iPod
® mode is selected.
Steering Wheel Audio Controls
(if equipped)
Cruise Control
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UIFEFTJSFEBVEJPNPEFo
FM, AM, SAT, CD, AUX.
t8JUIBOZPGUIFSBEJPNPEFTTFMFDUFE
QVTI
the switch up or down to find the desired
frequency. In CD mode, push the switch up
or down to skip forward or back a track.
t5PBDUJWBUFUIFDSVJTFDPOUSPM
QSFTTUIFi$36*4&wCVUUPO5IFi$36*4&wJOEJDBUPS
light on the instrument panel will turn on.
To deactivate cruise control, press the
i$36*4&wCVUUPOBHBJO
t1SFTTUIFBDDFMFSBUPSQFEBMVOUJMyour vehicle reaches the desired
TQFFE1SFTTUIFi4&5$0"45w
button. Ease off the accelerator
pedal. Your vehicle will maintain
the desired speed.
t5PDBODFMUIFDSVJTFDPOUSPM
QVTI
the brake pedal or press the
i$"/$&-wCVUUPO*GZPVIBWFB
manual transmission, you can push
in the clutch pedal. t5PSFTVNFZPVSTQFFEBGUFS
DBODFMJOH
QSFTTUIFi3&4
"$$wCVUUPO
Increase speed
1SFTTUIFi3&4"$$wCVUUPO

hold until your vehicle reaches
the desired speed, and release.
To increase speed using the
accelerator pedal, press the pedal
until you reach the desired speed.
1SFTTUIFi4&5$0"45wCVUUPOUP
set the speed.
Decrease speed
1SFTTUIFi4&5$0"45wCVUUPO

hold until your vehicle slows to
the desired speed, and release.
To decrease the speed using the
brake pedal, press the pedal to
release cruise control temporarily.
When the speed decreases to the
EFTJSFETQFFE
QSFTTUIFi4&5
$0"45wCVUUPOUPTFUUIFTQFFE

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Information
22While OperatingVehicle Dynamics Control OFF Switch (Impreza WRX only)Pressing the switch to deactivate the Vehicle Dynamics Control system can help in the
following situations:
t"TUBOEJOHTUBSUPOBTUFFQMZTMPQJOHSPBEXJUIBTOPXZ
HSBWFMDPWFSFE
PSPUIFSXJTF
slippery surface.
t8IFOUIFWFIJDMFTXIFFMTBSFTUVDLJONVEPSEFFQTOPXMulti-Mode Vehicle Dynamics Control Switch
(Impreza WRX STI only)Traction Mode
Press the switch to enter traction mode. This mode restricts the functions of the Traction
Control System and Vehicle Dynamics Control system and thus delays utilizing their functions
as a reaction to vehicle behavior. This mode should be used in driving situations where the
vehicle dynamic performance will improve without decreasing engine torque control. The
indicator light in the gauge cluster will turn green.
Vehicle Dynamics Control OFF Mode
Press and hold the switch to enter Vehicle Dynamics Control Off mode. This mode should be
used in emergency situations, such as getting out of mud or deep snow. The indicator light in
the gauge cluster will turn yellow.
Fuel Filler Lid ReleaseTo open the fuel filler lid, pull the fuel filler lever up and release.
23
GetGttintigStartedInsItrument PanelGauGgesPerPsonalilizeConCtrotlslWhile OperatingSafSfetyt / /In ICasCe of EmergencyAddAdditiiional lInformation
While
Operating
REV Alarm System
(Impreza WRX STI only)The REV alarm system automatically issues a warning
using the REV indicator light whenever the tachometer
needle enters the red zone. The REV alarm level can
be set manually to an engine speed of your choosing
between 2,000 and 7,000 rpm using the trip knob.
The trip knob is also used to select a warning alarm
buzzer in addition to the light. The REV alarm set
level can be viewed in the odometer/tripmeter by
UVSOJOHUIFJHOJUJPOTXJUDIUPUIFi-0$,wQPTJUJPOBGUFSUIFWFIJDMFIBTTUPQQFE
and then pressing the trip knob. Please refer to our Owner’s Manual for more
detailed instructions on setting the engine speed alarm level and select\
ing the
warning buzzer.
6-Speed Manual Transmission
(Impreza WRX STI only)This manual transmission is a fully
synchromeshed 6 - forward and 1 - reverse
speed transmission. Before you can shift into
reverse gear, you must raise the slider ring
and hold it in that position. Only pull the slider
ring up when shifting into Reverse gear.

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GetGttintigStartedInsItrument PanelGauGgesPerPsonalilizeConCtrotlslWhile OperatingSafSfetyt / /In ICasCe of EmergencyAddAdditiiional lInformation
While
Operating
Front Hood and Hood ScoopDue to the lightweight material, a slight vibration
is normal at higher speeds and will not affect the
durability of the hood. To avoid deforming the
front hood when closing, do not press down
on the hood with your hands. You can release
your hold on the front hood approximately
12 inches above the closing position and its
weight should cause it to close securely.

Driver Control Center
Differential (DCCD)
(Impreza WRX STI only)This system adjusts the torque-distribution
ratio between the front and rear wheels
of the center differential to suit driving and
road surface conditions. The DCCD can be
operated automatically or manually. When
the system is in the automatic mode, the
i"650wJOEJDBUPSMJHIUJOUIFDPNCJOBUJPONFUFSDPNFT
PO5IF%$$%DBOCFUBLFOPVUPGi"650wNPEF
BOEVTFENBOVBMMZCZQSFTTJOHUIFi"650."/6w
switch located on the center console. Use the DCCD
control switch located beside the parking brake lever for
NBOVBMPQFSBUJPO1SFTTJOHUIFi"650."/6wTXJUDI
BHBJOXJMMSFUVSOUIFTZTUFNUPi"650wNPEF8IFO
using the system manually, if the control switch is set
DMPTFSUPPSBUUIFi-PDLwQPTJUJPO
UIFQPXFSUSBJONBZ
make a vibration or noise when the vehicle is in
tight turns at slow speeds (torque binding). In addition, if the rear differential oil
exceeds a certain temperature, the DCCD will automatically cancel the current
torque-distribution ratio setting and adopt its minimum ratio.

Front Fender VentsThe front fender has functional side vents that increase
air flow through the engine compartment. This provides
additional cooling for the intercooler and engine.

Limited Slip Differential
(Impreza WRX STI only)The Limited Slip Differential (LSD) provides optimum distribution of power according to
the difference in revolution between the right and left rear wheels that may be caused
by certain driving conditions, thereby improving driving stability on snow-covered,
muddy or other slippery roads or during high speed driving. Due to the nature of this
mechanical Limited Slip Differential, the rear differential gears may make a vibration
and/or noise when making turns. When servicing the LSD, use only specified gear oil.
TiresThe factory-fitted tires on your vehicle are summer
tires. Summer tires are high-speed capability tires
best suited for highway driving under dry conditions.
Summer tires are inadequate for driving on slippery
roads, such as on snow-covered or icy roads. If you drive your vehicle on
snow-covered or icy roads, we
strongly recommend the use
of winter (snow) tires for all four
wheels. Please note that these
originally equipped summer
tires offer advanced grip
performance and will wear out
quicker than ordinary tires.
WRX STI
WRX

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Information
Impreza WRX Engine Compartment
1
1. Power Steering Fluid Reservoir Check your power steering fluid level
monthly. The power steering fluid expands
greatly as its temperature rises and
the fluid level differs according to fluid
temperature. Therefore, the reservoir tank
has two different checking ranges for
hot and cold fluid. Please refer to your
Owner’s Manual for details.
2. Air Cleaner Element This element filters intake air. Follow the
NBJOUFOBODFHVJEFMJOFTJOZPVSi8BSSBOUZ
BOE.BJOUFOBODFwCPPLMFU8IFO
necessary, replace this element with a
genuine Subaru air cleaner.
3. Radiator Cap If your engine overheats, safely pull off the
road and stop your vehicle in a safe place.
/FWFSBUUFNQUUPSFNPWFUIFSBEJBUPSDBQ
until the engine has been shut off and has
fully cooled down. If steam is coming from
the engine compartment, turn the engine
off and move everyone away from the
vehicle until it cools. Please refer to your
Owner’s Manual for details. 4. Intercooler
The intercooler is positioned behind
the throttle body to cool intake air and
improve supercharging efficiency. (Intake
air passing through the turbocharger gets
very warm, which could result in lower
supercharging efficiency.) To prevent
damage to this important system, avoid
placing tools and other objects on
the intercooler.
5. Engine Oil Level Gauge Check the engine oil level at each fuel
stop. Pull out the dipstick, wipe it clean,
and insert it again. Pull it out and check
the oil level. If it’s below the lower level,
add oil to bring the level up to the
upper level. (Use only engine oil of the
recommended grade and viscosity.
Please refer to your Owner’s Manual
for oil recommendations and other
important details.) 6. Engine Coolant Reservoir
Check your coolant level at each
fuel stop. Observe the coolant
level on the outside of the reservoir
while the engine is cool. If the level
JTDMPTFUPoPSMPXFSUIBOoUIF
i-08wMFWFMNBSL
BEEDPPMBOUUP
UIFi'6--wMFWFMNBSL*GUIFSFTFSWF
tank is empty, remove the radiator
cap and refill as required. Please
refer to your Owner’s Manual for
details.
7. Engine Oil Filler Cap Change your oil according to
the maintenance schedule in
ZPVSi8BSSBOUZBOE.BJOUFOBODF
#PPLMFUw:PVSFOHJOFPJMNVTUCF
changed more frequently when you
drive on dusty roads, frequently
make short trips, or when you drive
in extremely cold weather.
8. Brake Fluid Reservoir Check your brake fluid level
monthly. Observe the fluid level on
the outside of the reservoir. If the
MFWFMJTCFMPXUIFi.*/wMFWFMNBSL

add the recommended brake fluid
'.744/P
GSFTI%05PS
CSBLFþVJE
UPUIFi."9wMFWFM
mark. Use only brake fluid from
a sealed container.
9. Battery When your vehicle does not start
due to a battery that has run down,
the vehicle may be jump-started by
connecting your battery to another
battery with jumper cables. Jump-starting is dangerous if
done incorrectly. Please refer
to your Owner’s Manual for
instructions. If you’re unsure
about how to jump-start your
vehicle, please consult a
competent mechanic.
10. Windshield Washer Tank It’s a good idea to check your washer fluid every time you stop
for fuel. If the level is low, fill the
windshield washer tank to the
neck of the reservoir with
windshield washer fluid. In cold
weather, use a freeze resistant
windshield washer fluid.
11. Main Fuse Box Your Impreza WRX has two fuse boxes. One is located under the
instrument panel, behind the
fuse box cover on the driver’s
seat side. The other is housed
in your engine compartment, as
shown here. Fuses are designed
to melt during an overload
situation in order to prevent
damage to the wiring harness and
electrical equipment. If any lights,
accessories or electrical controls
fail to operate properly, inspect
the corresponding fuse. If it has
blown, replace it in accordance
with the instructions in your
Owner’s Manual. The fuse puller
and spare fuses are located
in the main fuse box in the
engine compartment.

119
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8
5
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6
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While
Operating

Page 17 of 463

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Getting
Started Instrument
Panel Gauges
Personalize Controls While
OperatingSafety / In Case
of Emergency Additional
Information
Impreza WRX STI Engine Compartment
1
1. Power Steering Fluid Reservoir Check your power steering fluid level
monthly. The power steering fluid expands
greatly as its temperature rises and
the fluid level differs according to fluid
temperature. Therefore, the reservoir tank
has two different checking ranges for
hot and cold fluid. Please refer to your
Owner’s Manual for details.
2. Air Cleaner Element This element filters intake air. Follow the
NBJOUFOBODFHVJEFMJOFTJOZPVSi8BSSBOUZ
BOE.BJOUFOBODFwCPPLMFU8IFO
necessary, replace this element with a
genuine Subaru air cleaner.
3. Radiator Cap If your engine overheats, safely pull off the
road and stop your vehicle in a safe place.
/FWFSBUUFNQUUPSFNPWFUIFSBEJBUPSDBQ
until the engine has been shut off and has
fully cooled down. If steam is coming from
the engine compartment, turn the engine
off and move everyone away from the
vehicle until it cools. Please refer to your
Owner’s Manual for details. 4. Intercooler
The intercooler is positioned behind
the throttle body to cool intake air and
improve supercharging efficiency. (Intake
air passing through the turbocharger gets
very warm, which could result in lower
supercharging efficiency.) To prevent
damage to this important system, avoid
placing tools and other objects on
the intercooler.
5. Engine Oil Level Gauge Check the engine oil level at each fuel
stop. Pull out the dipstick, wipe it clean,
and insert it again. Pull it out and check
the oil level. If it’s below the lower level,
add oil to bring the level up to the
upper level. (Use only engine oil of the
recommended grade and viscosity.
Please refer to your Owner’s Manual
for oil recommendations and other
important details.) 6. Engine Coolant Reservoir
Check your coolant level at each
fuel stop. Observe the coolant
level on the outside of the reservoir
while the engine is cool. If the level
JTDMPTFUPoPSMPXFSUIBOoUIF
i-08wMFWFMNBSL
BEEDPPMBOUUP
UIFi'6--wMFWFMNBSL*GUIFSFTFSWF
tank is empty, remove the radiator
cap and refill as required. Please
refer to your Owner’s Manual for
details.
7. Engine Oil Filler Cap Change your oil according to
the maintenance schedule in
ZPVSi8BSSBOUZBOE.BJOUFOBODF
#PPLMFUw:PVSFOHJOFPJMNVTUCF
changed more frequently when you
drive on dusty roads, frequently
make short trips, or when you drive
in extremely cold weather.
8. Brake Fluid Reservoir Check your brake fluid level
monthly. Observe the fluid level on
the outside of the reservoir. If the
MFWFMJTCFMPXUIFi.*/wMFWFMNBSL

add the recommended brake fluid
'.744/P
GSFTI%05PS
CSBLFþVJE
UPUIFi."9wMFWFM
mark. Use only brake fluid from
a sealed container.
9. Battery When your vehicle does not start
due to a battery that has run down,
the vehicle may be jump-started by
connecting your battery to another
battery with jumper cables. Jump-starting is dangerous if
done incorrectly. Please refer
to your Owner’s Manual for
instructions. If you’re unsure about
how to jump-start your vehicle,
please consult a competent
mechanic.
10. Windshield Washer Tank It’s a good idea to check your washer fluid every time you stop
for fuel. If the level is low, fill the
windshield washer tank to the
neck of the reservoir with
windshield washer fluid. In cold
weather, use a freeze resistant
windshield washer fluid.
11. Main Fuse Box Your Impreza WRX STI has two fuse boxes. One is located under
the instrument panel, behind
the fuse box cover on the driver’s
seat side. The other is housed
in your engine compartment, as
shown here. Fuses are designed
to melt during an overload
situation in order to prevent
damage to the wiring harness and
electrical equipment. If any lights,
accessories or electrical controls
fail to operate properly, inspect
the corresponding fuse. If it has
blown, replace it in accordance
with the instructions in your
Owner’s Manual. The fuse puller
and spare fuses are located in
the main fuse box in the
engine compartment.
11
9
3
8
5
7
10
2
4
6
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Operating

Page 18 of 463

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Safety /
In Case of
Emergency
30Safety / In Case of EmergencyChild Restraint System

For maximum safety, first carefully read the LATCH system instructions from the device
manufacturer, as well as the installation instructions in your Owner’s Manual, to properly
install the LATCH compatible restraint system. Use the appropriate seatbelts or anchorages
provided in your vehicle. Children age 12 and under must properly occupy the rear seat at
all times.
Location of Spare Tire and Jack

A jack and other maintenance tools are stored
in the tool bucket in the center of the spare
tire, located in the trunk or cargo area.
Internal Child Safety
Trunk Release with
Self-Illuminating Handle (4-Door only)

In the event that children or adults become
locked inside the trunk, this luminescent
handle allows them to open the lid from inside
the trunk. To open, simply pull the yellow
handle downward as indicated by the arrow
on the handle, and then push up on the lid.
Towing Your All-Wheel Drive Vehicle

Since all-wheel drive distributes engine power to all four wheels, improper
towing will severely damage your AWD system. A flatbed truck is the only
recommended way to properly transport your AWD vehicle. If towing is
necessary, it is best done by your Subaru dealer or a commercial towing service.
Subaru Roadside Assistance

Subaru Roadside Assistance is free and standard on every 2011 Subaru vehicle.
Coverage is automatic; there are no forms to complete. Subaru Roadside
Assistance is available anytime during the 3-year/36,000-mile Subaru Lim\
ited
Warranty, whichever comes first.* A Subaru Roadside Assistance decal has
been affixed to the driver’s door window.
Subaru Roadside Assistance: 1-800-261-2155
Exclusions
Specifically excluded from Subaru Roadside Assistance coverage are service
requests or claims resulting from: accidents, vandalism, acts of God, violation of
any laws, or vehicle modifications not recommended by the manufacturer.
*See your dealer for details.
Child Safety Locks

The child safety locks are
located on the inside edges of
the rear doors. In the locked
position, the rear doors can only
be opened from the outside.

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Additional
Information
Additional InformationMY.SUBARU.COM

Your Subaru vehicle comes with a unique online resource that helps make your ownership
experience more convenient and enjoyable. My.Subaru.com is a website that you can
personalize and offers useful features and content that makes it easy for you to manage your
vehicle care and enjoy all the benefits of Subaru ownership. Log on to My.Subaru.com to
access features such as: automated service history, e-mail maintenance reminders, online
Owner’s Manual, warranty information, maintenance schedules and much more...
Access your site today @ My.Subaru.com
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available in your area, premium unleaded gasoline with an octane
SBUJOHPG",*NBZCFVTFEXJUIOPEFUSJNFOUUPFOHJOFEVSBCJMJUZ
or driveability. However, you may notice a slight decrease in
NBYJNVNFOHJOFQFSGPSNBODFXIJMFVTJOH",*GVFMFuel Capacity

 t64HBM MJUFST
*NQHBM

 t8IFOUIFMPXGVFMJOEJDBUPSMJHIUJTEJTQMBZFEPO the instrument panel, approximately 2.6 US gallons
(10.0 liters, or 2.2 Imp gal) of fuel remain.
 t*GZPVIBWFSFDFOUMZGVFMFEZPVSWFIJDMF
UIFDIFDL  engine light on the instrument panel may stay on due
to a missing or loose fuel filler cap (the cap should be
tightened until a click is heard).
Engine Oil Use only the following oils:
 t8TZOUIFUJD
SFQMBDFNFOUJOUFSWBM
NJMFTOP requirement at the first 3,000 miles.
 t*-4"$('PS('
XIJDIDBOCFJEFOUJ

Page 20 of 463

Subaru Delivery Checklist
Owner Information
VEHICLE ID #
DELIVERY DATE
OWNER NAME
OWNER NAME
Owner Resources & Warranty
Present the Subaru Owner’s Manual & Quick Reference Guide (detailed review in
“Operation & Controls” section)
Review Subaru Roadside Assistance, Owner Cards & Provide
Toll-Free Number 1-800-261-2155
Explain 3/36 BASIC Warranty / 5/60 Powertrain Warranty / Explain Wear Items &
Adjustments / PZEV (if applicable) / Review Rust Perforation Warranty / Tire Warranty
Review Service & Maintenance Schedules & Terms
Explain Normal vs. Extreme Schedules (if applicable)
Review New Owner’s MY.SUBARU.
COM Website
Review The Subaru Mastercard Program from CHASE & Explain The Card Benefits
Explain Dealership’s New Owner Follow Up Procedure

Review Dealership Service Department Location, Payment Options & Hours o\
f Operation
Introduce The Subaru Service Advisor & Provide Their Business Card
Explain Dealership Service Appointment Scheduling & Early Morning Service
Drop Off Procedures
Review Dealership Parts Department Location & Hours

Exterior Condition Approval (New Owner indicates exterior of vehicle is clean & undamaged)
Interior Condition Approval (New Owner indicates interior of vehicle is clean & undamaged)
Operational Condition Approval (New Owner has driven vehicle & approves it is ready
for delivery)







 







NEW OWNER SIGNATURE
SALES
CONSULTANT SIGNATURE
SALES
MANAGER SIGNATURE
Fold back and remove this checklist from the QRG. Place this completed checklist in the deal jacket for future reference. Additional copies of this checklist can be made by photocopying.
Customer Signature
Vehicle Condition

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