tow TESLA MODEL X 2023 User Guide
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About the Security System
If Model X does not detect a key nearby and a locked
door or trunk is opened, an alarm sounds. The headlights and turn signals also
flash. To deactivate the
alarm, press any button on the key fob.
To manually enable or disable the alarm system, touch
Controls > Safety > Security Alarm. When enabled,
Model X activates its alarm one minute after you exit,
the doors lock, and a recognized key is no longer
detected.
A battery-backed siren (if equipped) sounds in situations where a locked door or trunk is opened and
Model X does not detect a key nearby. If you also want
this siren to sound in situations where the vehicle
detects motion inside the cabin, enable Tilt/Intrusion
(see Tilt/Intrusion (if equipped) on page 150).
NOTE: If Model X is in Sentry Mode (see How to Use
Sentry Mode (Camera + App) on page 153), you must
disable Sentry Mode before you can disable the Security
alarm or the Tilt/Intrusion alarm.
Tilt/Intrusion (if equipped)
Depending on configuration, market region, and date of
manufacture, your vehicle may not be equipped with this
feature.
The Security Alarm must be on to enable Tilt/Intrusion.
Tilt/Intrusion sounds the alarm in your vehicle if Model X
detects motion inside the cabin, or is moved or tilted
(for example, with a tow truck or jack). To enable, touch
Controls > Safety > Tilt/Intrusion.
The intrusion sensor automatically disables in situations where the climate control system is operating when you leave your vehicle. To override, you can manually turn the Tilt/Intrusion Sensor on again after choosing Keep
Climate On, Dog, or Camp Mode.
The tilt/intrusion sensor automatically re-enables at the start of every drive cycle.
NOTE: If you plan to leave something that moves inside
your locked vehicle, remember to turn
off Tilt/Intrusion.
If this setting is on, any motion detected inside
Model X
activates the intrusion alarm.
Enhanced Anti-Theft Upgrade (if
equipped)
If your vehicle is equipped with the Enhanced Anti-Theft upgrade, the horn sounds in situations where a locked door or trunk is opened and
Model X does not detect a
key nearby. If
Tilt/Intrusion is on, the horn also sounds if
Model X detects motion inside the cabin or if the vehicle
is moved or tilted (for example, with a tow truck or jack).
To turn the Tilt/Intrusion detection system on or
off,
touch Controls > Safety > Tilt/Intrusion.
PIN to Drive
To increase security, you can prevent Model X from
being driven until a 4-digit PIN (Personal
Identification
Number) is entered. To enable this setting, touch
Controls > Safety > PIN to Drive and follow the on-
screen prompts to create a driving PIN.
When enabled, in addition to entering the 4-digit driving PIN to drive, you must also use it to enter Valet mode for the
first time and create the 4-digit valet PIN to enter
and exit Valet mode. In Valet mode,
Model X can be
driven without the need for the valet to enter a driving PIN. The
PIN to Drive setting is disabled whenever Valet
mode is active.
If you forget your driving PIN, touch the link to enter your Tesla login credentials on the PIN to Drive popup,
then follow the on-screen prompts.
NOTE: In the unlikely event that your touchscreen is
unresponsive, you may be unable to enter the PIN. In this case,
first try to restart the touchscreen (see Restarting
the Touchscreen on page 9). If the touchscreen is still
unresponsive, you can still bypass PIN to Drive by turning on Keyless Driving in the Tesla mobile app.
Glovebox PIN
For additional security, you can protect the contents in
your glovebox with a 4-digit PIN. To enable this setting,
touch
Controls > Safety > Glovebox PIN and follow the
on-screen prompts. When enabled, you are prompted to
enter the PIN to open the glovebox. To disable this
setting, select the toggle to disable and then enter the PIN.
If you forget your glovebox PIN, reset it by entering your Tesla login credentials, then follow the on-screen
prompts.
NOTE: Using a Glovebox PIN allows the glovebox to be
opened even when
Model X is in Valet mode.
Speed Limit Mode
Speed Limit Mode allows you to limit acceleration and
limit the maximum driving speed to a chosen value
between
50 and 120 mph (80 and 193 km/h). The first
time you use this feature, you must create a 4-digit PIN
that you must use to enable and disable Speed Limit Mode. When enabled and the driving speed approaches within approximately
3 mph (5 km/h) of the maximum
speed, a chime sounds, the
instrument cluster displays a
message, and
Model X sends a notification to the mobile
app. You can also touch
Security > Speed Limit Mode to
enable from the Tesla mobile app. To enable Speed Limit Mode:
Safety & Security Settings
150MODEL X Owner
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During Charging
During charging, the charge port light pulses green, and the
touchscreen displays real-time charging status. The
frequency at which the green charge port light pulses
slows down as the charge level approaches full. When charging is complete, the light stops pulsing and is solid green.
NOTE: If Model X is locked, the charge port light does
not light up.
If the charge port light turns red while charging, a fault
is detected. Check the
instrument panel or touchscreen
for an alert describing the fault. A fault can occur due to something as common as a power outage. If a power
outage occurs, charging resumes automatically when power is restored.
NOTE: The thermal system may produce steam under
certain conditions. For example, odorless steam can come from the front of your vehicle while charging at a Supercharger in cold temperature. This is normal and not a cause for concern.
NOTE: It is normal to hear sounds during charging.
Particularly at high currents, the refrigerant compressor and fan operate as needed to keep the Battery cool.
NOTE: Air conditioning performance is generally not
affected by charging. However, in some circumstances
(for example, charging at high currents during a particularly warm day), the air coming from the vents may not be as cool as expected and a message displays on the
instrument panel. This is normal and ensures that
the Battery stays within an optimum temperature range while charging to support longevity and optimum
performance.
WARNING: Never spray liquid at a high velocity
(for example, a pressure washer) towards the
charge port while charging. Doing so can result in
serious injury or damage to the vehicle, charging
equipment, or property.
Stopping Charging
Stop charging at any time by disconnecting the charge
cable or touching
Stop Charging on the touchscreen.
NOTE: To prevent unauthorized unplugging of the
charge cable, the charge cable latch remains locked and
Model X must be unlocked or able to recognize your key
before you can disconnect the charge cable.
To disconnect the charge cable:
1.
Press and hold the button on the connector handle to release the latch.
NOTE: You can also release the latch using the
touchscreen or mobile app, or by pressing and
holding the rear trunk button on the key fob.
If your
vehicle is equipped with a motorized charge port,
you can also press the button to the left of the
charge port to release the latch.
2.
Pull the connector from the charge port. The charge
port door automatically closes.
To disconnect the charge cable when using an adapter at a public charge station:
1.
Unlock Model X.
2.
While holding the public charging handle in one hand and the adapter in the other hand, press and hold the button on the public charging handle and pull both
outwards, removing the handle and adapter at the same time.
NOTE: If the charging station handle separates from
the adapter, leaving the adapter in
Model X, use the
touchscreen to unlock the charge port.
3.
Press and hold the button on the charging handle
again to release the adapter from the public charging handle.
NOTE: The charge port door automatically closes within
approximately 10 seconds of removing the connector from the charge port.
CAUTION: Tesla strongly recommends leaving
Model X plugged in when not in use. This
maintains the Battery at the optimum level of
charge.
Charge Settings
Access charge settings by touching Controls > Charging
when Model X is in Park.
When charging, you can also touch the
charge icon on the touchscreen to access charge settings.1.
Driving distance: Displays the total estimated driving
distance available.
Charging Instructions
182MODEL X Owner
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Cautions for Exterior CleaningCAUTION: Do not wash in direct sunlight.CAUTION: Do not use windshield treatment fluids.
Doing so can interfere with wiper friction and
cause a chattering sound.
CAUTION: Do not use hot water, detergents, or
highly alkaline or caustic cleaning products,
especially those containing hydroxide.
CAUTION: If using a pressure washer, maintain a
distance of at least 12" (30 cm) between the
nozzle and the surface of Model X. Avoid aiming
the water jet directly at parking sensors (if
equipped). Keep the nozzle moving and do not
concentrate the water jet on any one area.
CAUTION: Do not aim water hoses directly at
windows, door, or hood seals or at electronic
modules or exposed cabling.
CAUTION: To avoid corrosive damage that may
not be covered by the warranty, rinse away any
road salt from the underside of the vehicle, wheel
wells, and brakes. After cleaning the vehicle, dry
the brakes by going on a short drive and applying
the brakes multiple times.
CAUTION: Avoid using tight-napped or rough
cloths, such as washing mitts. A high-quality
microfiber cleaning cloth is recommended.
CAUTION: If washing in an automatic car wash, use
touchless car washes only. These car washes have
no parts (brushes, etc.) that touch the surfaces of
Model X. Some touchless car washes use caustic
solutions that, over time, can cause discoloration
of decorative exterior trim. Avoid exposure to
soaps and chemicals above pH 13. If unsure, check
the product label or ask the staff at the car wash.
Damage caused by improper washing is not
covered by the warranty.
CAUTION: If washing in an automatic car wash,
make sure the vehicle is locked. In addition, avoid
using controls on the touchscreen that can result
in accidentally opening doors or trunks while the
vehicle is being washed. Any damage caused is
not covered by the warranty.
CAUTION: Ensure the wipers are off before
washing Model X to avoid the risk of damaging the
wipers.
CAUTION: Do not use chemical based wheel
cleaners or pre-wash products. These can damage
the finish on the wheels.
WARNING: Never spray liquid at a high velocity
(for example, if using a pressure washer) towards
the charge port while Model X is charging. Failure
to follow these instructions can result in serious
injury or damage to the vehicle, charging
equipment, or property.
Cleaning the Interior
Frequently inspect and clean the interior to maintain its
appearance and to prevent premature wear. If possible,
immediately wipe up spills and remove marks. For
general cleaning, wipe interior surfaces using a soft cloth (such as
microfiber) dampened with a mixture of warm
water and mild non-detergent cleaner (test all cleaners on a concealed area before use). To avoid streaks, dry immediately with a soft lint-free cloth.
Interior Glass
Do not scrape, or use any abrasive cleaning fluid on
glass or mirrored surfaces. This can damage the
reflective surface of the mirror and the heating elements
in the rear window.
Airbags
Do not allow any substance to enter an airbag cover. This could
affect correct operation.
Dashboard and Plastic Surfaces
Do not polish the upper surfaces of the dashboard. Polished surfaces are
reflective and could interfere with
your driving view.
Seats
Wipe spills and chemical residues from interior surfaces as soon as possible using a soft cloth moistened with warm water and non-detergent soap. Wipe gently in a circular motion. Then wipe dry using a soft, lint-free cloth.
Although seating surfaces are designed to repel stains, Tesla recommends regular cleaning to maintain
performance and an as-new appearance. Promptly treat
dye transfer from clothing, such as indigo-dyed denim.
Avoid contact with harsh chemicals, including certain cosmetics. Never use cleaners containing alcohol or bleach. Spot-test cleaners on an inconspicuous area
before applying to visible surfaces.
If equipped with leather seats, note that leather is prone to dye-transfer which can cause discoloration, particularly on light colored leather. White and tan
leather is coated with an anti-soiling treatment. Using detergents or commercially available leather cleaners and conditioners is not recommended because they can discolor or dry out the leather.
Vacuum cloth seats as needed to remove any loose dirt.
CAUTION: Aftermarket, non-Tesla seat covers may
inhibit the sensitivity of a seat
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To replace the wiper blades:1.
Shift into Park and turn off the wipers.
2.
Touch Controls > Service > Wiper Service Mode to
move the wipers to the service position.
3.
Lift the wiper arm a short distance away from the windshield, just far enough to access the wiper blade.
CAUTION: Wiper blades do not lock into a lifted
position. Do not lift a wiper arm beyond its
intended position.
4.
Gently slide the wiper blade out and up to release it from the wiper arm.
5.
Place a towel between the wiper arm and windshield to avoid scratching or cracking the windshield.
6.
Hold the wiper arm and press the locking tab while sliding the blade down the arm.
7.
Slide the wiper blade down and into the wiper arm to
secure it in place.
8.
Align the new wiper blade on the wiper arm and slide
it toward the end of the wiper arm until it locks into place.
9.
Turn Wiper Service Mode off to return the wipers to
their normal position.
Cleaning Washer Jets
If a windshield washer becomes blocked, use a thin
strand of wire to clear any blockages from the nozzles.
WARNING: Do not operate the washers while
cleaning Model X. Windshield washer fluid can
irritate eyes and skin. Read and observe the
washer fluid manufacturer
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4.
Attach the winch cable to the tow eye.
CAUTION: Before pulling, make sure the tow
eye is securely tightened.
5.
Activate Transport Mode.
6.
Pull Model X slowly onto the flatbed truck.
Pull onto the Flatbed Truck From Front (Without Tow Eye)
CAUTION: To avoid damage, only pull the vehicle
onto a flatbed truck using a properly-installed tow
eye. Using the chassis, frame, or suspension
components to pull the vehicle can result in
damage.
WARNING: If the vehicle is pulled onto the flatbed
truck using this method, all suspension fasteners
should be checked for proper torque and all
components should be visually inspected for
damage prior to driving the vehicle again. If a
fastener is loose, or if any damage is found, the
affected component(s) should be replaced.
It is strongly recommended that you connect the winch
to your vehicle
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If Vehicle Has No Power
If Model X has no low voltage power, perform the
following steps to open the hood or jump start the
low
voltage battery.
1.
Open the hood. See Opening Hood with No Power on
page 28 for more information on opening the hood if
the vehicle does not have power.
2.
Jump start the low voltage battery (see Jump
Starting on page 226).
NOTE: Tow providers: See Running Out of Range on
page 225 for more information on transporting the
vehicle to a charging station and preparing the vehicle
to charge.
Instructions for Transporters
224MODEL X Owner
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NOTE: In the unlikely event your vehicle runs out of
range while driving, pull over when safe to do so and contact
Tesla Roadside Assistance on page 220 or your
preferred tow provider.
If Model X runs out of range, the low voltage battery is
no longer supported
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This alert indicates that one or more of the tires on your vehicle is extremely low or flat.
The tire pressure monitoring system (TPMS) has detected that the air pressure in one or more of your tires is
significantly lower than the recommended cold tire pressure.
What to do:
You should pull over carefully as soon as possible. In a safe location, check for a flat tire.
You can request Tesla roadside assistance options (mobile tire, loaner wheel, tow) if required. See Contacting Tesla
Roadside Assistance on page 220 for more information.
In a non-emergency situation, it is recommended that you visit a local tire shop for assistance or schedule service
using your Tesla Mobile App.
See Maintaining Tire Pressures on page 190 for detailed information on where to find the recommended cold
pressure (RCP) for your vehicle
Page 292 of 296
opening: 25
lifting: 202
lights, adaptive headlights: 69
lights, dome (map): 68
lights, exterior: 68
lights, fog: 68
lights, hazard warning: 70
lights, headlights after exit: 69
lights, interior: 68
load limits: 206
location tracking: 164
locking: 19
low voltage power socket: 31
lug nut covers: 192
M
maintenance: 188, 189, 190, 196, 200, 201
cleaning: 196
daily checks: 188
fluid replacement intervals: 189
monthly checks: 188
replacing wiper blades: 200
service intervals: 188
tires: 190
washer fluid, topping up: 200
washer jets, cleaning: 201
map orientation: 164
map updates: 169
mats: 199
media: 170, 173
settings: 170
sources, show and hide: 170
microphones, noise reduction: 32
mileage upon delivery: 282
mirrors: 62
mobile app: 162
mobile app access: 162
Mobile Connector: 177, 180
description: 177
using: 180
modifications: 203
motor specifications: 211
My Apps: 11
my car does what?: 173
myQ: 156
programming and using: 156
N
naming your vehicle: 12
Navigate on Autopilot: 110
Neutral: 67
NHTSA, contacting: 284
O
Obstacle-Aware Acceleration: 131
occupancy sensor: 52
occupant classification: 53
odometer: 84
Off-Peak Charging: 185
offset from speed limit: 134
Online Routing: 168
opening console: 30
opening hood without power: 224
overhang dimensions for your vehicle: 208
overtake acceleration: 101
Owner Information, about: 278
P
Park: 66
Park Assist: 80
parking brake: 77
parking, using Autopark: 120
parking, using Summon: 122
parking, when towing a trailer: 91
parts replacement: 203
passenger airbag (front): 52
passenger detection (front): 52
pedestrian warning: 86
personal data, erasing: 12
phone: 13, 143
authenticating as a key: 13
using: 143
phone app: 144
phone charger, inductive: 31
phone charger, wireless: 31
phone key: 13, 17
adding as a key: 17
removing as a key: 17
PIN: 58
PIN to Drive: 150
power: 77
gained from regenerative braking: 77
power cycling: 63
power windows: 24, 204
powering on and off: 63
Preconditioning: 185
Proposition 65: 282
public charging stations: 177
Index
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Summon: 122
Summon Distance: 122
sun visors: 34
superchargers, displaying on map: 164
supercharging: 183
described: 183
idle fees: 183
pay-per-use fees: 183
suspension: 146
suspension specifications: 213
suspension, air: 146
suspension, auto-raising: 146
suspension, damping: 146
T
telematics: 281
temperature: 60, 71, 136, 178, 216
Battery (high voltage), limits: 178
cabin, controls for: 136
heated: 60
outside: 71
tires: 216
tesla profiles: 57
Teslacam: 152, 153
third row seats (folding and raising): 38
tie-down straps: 223
tilt/intrusion detection: 150
Tire and Loading Information label: 206
tire noise: 195
Tire Pressure Monitoring System: 193
overview of: 193
tire pressures, checking: 190
tire pressures, displaying: 190
tire pressures, when towing: 89
tires: 190, 191, 194, 195, 213, 214, 216
all-season: 194
balancing: 191
chains: 195
inspecting and maintaining: 191
pressures, displaying: 190
pressures, how to check: 190
quality grading: 216
replacing: 191
replacing a tire sensor: 194
rotation: 191
specification: 213
summer: 194
temperature grades: 216
tire markings: 214
traction grade: 216
treadwear grade: 216
wheel configuration: 190
winter: 194
toll system transponders, attaching: 203
torque specifications: 211
touch up body: 198
touchscreen: 7, 9, 11, 160, 198
adding shortcuts: 11
cleaning: 198
customizing My Apps: 11
display settings: 7
frozen: 9
main: 7
overview: 7
rear: 7
reboot: 9
software updates: 160
unresponsive: 9
tow hitch, connecting: 92
tow hitch, disconnecting: 93
towing: 222, 225, 226
towing a trailer: 87
towing capacity: 88
towing guidelines: 91
towing, instructions: 221
towing, transporting: 221
Toybox: 173
TPMS: 193
overview of: 193
Tracking Disabled: 164
traction control: 79
trademarks: 278
Traffic Light and Stop Sign Control: 113
Traffic-Aware Cruise Control: 101
Trailer Brakes for towing: 90
Trailer Mode: 89
trailer towing: 87
transmission specifications: 211
transponders, attaching: 203
Transport Canada, contacting: 284
Transport Mode: 222
transporting: 222
trip chart: 187
trip meter: 84
Trip Planner: 168
trunk, front: 27
trunk, rear: 25
turn signals, lights: 70
Index