TOYOTA 4RUNNER 2021 Accessories, Audio & Navigation (in English)
Page 211 of 258
2118-2. Setup
8
Phone
4RUNNER_NAVI_(U)
2Select “Contacts” and select 
the desired contact.
3 Select “Add Favorite”.
4 Check that a confirmation 
screen is displayed when the 
operation is complete.
■Deleting the favorites in the 
favorites list
1 Select “Remove Favorite”.
2 Select the desired contacts 
and select “Remove”.
3 Select “Yes” when the confir-
mation screen appears.
4 Check that a confirmation 
screen is displayed when the 
operation is complete.
■Deleting favorites in the 
favorites list in a different 
way (from the contact 
details screen)
1 Display the phone top 
screen. ( P.188)
2 Select “Favorites” or “Con-
tacts” and select the desired 
contact to delete.
3 Select “Remove Favorite”.
4 Select “Yes” when the confir-
mation screen appears.
5 Check that a confirmation 
screen is displayed when the 
operation is complete. Calls can be made by saying the 
voice tag of a registered contact 
in the contact list. (
P.162)
1 Select “Manage Voice Tags”.
2 Select the desired item to be 
set.
Select to register a new voice 
tag. ( P.211)
Select to edit a voice tag. 
( P. 2 1 1 )
Select to delete a voice tag. 
( P.212)
■Registering a voice tag
Up to 50 voice tags can be reg-
istered.
1 Select “New”.
2 Select the desired contact to 
register a voice tag for.
3 Select “REC” and record a 
voice tag.
 When recording a voice tag, 
do so in a quiet area.
“Play”: Select to p lay the voice tag.
4Select “OK” when voice tag 
registration is complete.
■Editing a voice tag
1 Select “Edit”.Setting voice tags
A
B
C 
Page 212 of 258
2128-2. Setup
4RUNNER_NAVI_(U)
2Select the desired contact to 
edit.
3 Follow the steps in “Register-
ing a voice tag” from step 3 . 
( P.211)
■Deleting the voice tag
1 Select “Delete”.
2 Select the desired contact 
and select “Delete”.
3 Select “Yes” when the confir-
mation screen appears.
●Multiple data can be selected and 
deleted at the same time.
●Voice tags are deleted when the 
set language of the system is 
changed. ( P. 6 0 )
1 Display the phone settings 
screen. ( P.204)
2 Select “Messaging”.
3 Select the desired item to be 
set.
Select to set automatic mes-
sage transfer on/off.
Select to set automatic mes-
sage readout on/off.
Select to set updating mes-
sage read status on phone  on/off.
Select to set display of mes-
saging account names on the 
message screen on/off.
When set to on, messaging 
account names used on the 
cellular phone will be dis-
played.
Select to change the vehicle 
signature settings. (
P.212)
Select to reset all setup 
items.
●Depending on the phone, these 
functions may not be available.
1 Select “Vehicle Signature”.
2 Select the desired item to be 
set.
Select to set adding the vehi-
cle signature to outgoing 
messages on/off.
Select to edit the vehicle sig-
nature. ( P.213)
Select to reset all setup 
items.Message settings screen
A
B
C
 9 H K L F O H  V L J Q D W X U H  V H W W L Q J V
D
E
F
A
B
C 
Page 213 of 258
2138-2. Setup
8
Phone
4RUNNER_NAVI_(U)
■Editing vehicle signature
1 Select “Edit Vehicle Signa-
ture”.
2 Enter desired signature with 
using keyboard.
3 Select “OK”.
4 Select “OK” on the confirma-
tion screen, or select “Edit 
Again” when it needs to 
amend. 
Page 214 of 258
2148-3. What to do if...
4RUNNER_NAVI_(U)
8-3.What to do if...
■The connected device may 
not be a compatible Blue-
tooth
® cellular phone.
For a list of specific devices 
which operation has been con-
firmed on this system, check 
with your Toyota dealer or the 
following website: 
https://www.toyota.com/
audio-multimedia in the United 
States, 
https://www.toyota.ca/connected
 
in Canada, and 
http://www.toyotapr.com/
audio-multimedia in Puerto Rico
■The Bluetooth® version of 
the connected cellular 
phone may be older than 
the specified version.
Use a cellular phone with Blue-
tooth
® version 2.0 or higher 
(recommended: Ver. 4.2). 
( P.39)
■An incorrect passcode was 
entered on the cellular 
phone.
Enter the correct passcode on 
the cellular phone.
■The registration operation 
has not been completed on 
the cellular phone side.
Complete the registration opera-
tion on the cellular phone 
(approve registration on the 
phone).
■Old registration informa-
tion remains on either this 
system or the cellular 
phone.
Delete the existing registration 
information from both this sys-
tem and the cellular phone, then 
register the cellular phone you 
wish to connect to this system. 
( P.43)
Troubleshooting
If there is a problem with the 
hands-free system or a 
Bluetooth
® device, first 
check the followings.
Troubleshooting
When using the 
hands-free system with a 
Bluetooth
® device
The hands-free system or 
Bluetooth
® device does not 
work.
When registering/connect-
ing a cellular phone
A cellular phone cannot be 
registered. 
Page 215 of 258
2158-3. What to do if...
8
Phone
4RUNNER_NAVI_(U)
■Another Bluetooth® device 
is already connected.
Manually connect the cellular 
phone you wish to use to this 
system. ( P.41)
■Bluetooth® function is not 
enabled on the cellular 
phone.
Enable the Bluetooth
® function 
on the cellular phone.
■Automatic Bluetooth® con-
nection on this system is 
set to off.
Set automatic Bluetooth
® con-
nection on this system to on 
when the engine switch is in 
ACC or ON. ( P.46)
■Preferred device settings 
function on this system is 
set to on.
Set preferred device settings 
function on this system to off. 
( P. 4 6 )
Set the desired cellular phone to 
the highest automatic connec-
tion priority. ( P.46)
■Bluetooth® function is not 
enabled on the cellular 
phone.
Enable the Bluetooth
® function 
on the cellular phone.
■Old registration informa-
tion remains on either this 
system or the cellular 
phone.
Delete the existing registration 
information from both this sys-
tem and the cellular phone, then 
register the cellular phone you 
wish to connect to this system. 
( P.43)
A Bluetooth
® connection 
cannot be made.A cellular phone cannot be 
connected. 
Page 216 of 258
2168-3. What to do if...
4RUNNER_NAVI_(U)
■Your vehicle is in a   area.
Move to where   no longer 
appears on the display.
■The profile version of the 
connected cellular phone 
may not be compatible with 
transferring phonebook 
data.
For a list of specific devices 
which operation has been con-
firmed on this system, check 
with your Toyota dealer or the 
following website: 
https://www.toyota.com/
audio-multimedia in the United 
States, 
https://www.toyota.ca/connected
 
in Canada, and 
http://www.toyotapr.com/
audio-multimedia in Puerto Rico
■Automatic contact transfer 
function on this system is 
set to off.
Set automatic contact transfer 
function on this system to on. 
( P.207)
■Passcode has not been 
entered on the cellular 
phone.
Enter the passcode on the cellu-
lar phone if requested (default 
passcode: 1234).
■Transfer operation on the 
cellular phone has not com-
pleted.
Complete transfer operation on 
the cellular phone (approve 
transfer operation on the 
phone).
■Automatic contact transfer 
function on this system is 
set to on.
Set automatic contact transfer 
function on this system to off. 
( P.207)
When making/receiving a 
call
A call cannot be 
made/received.
When using the phone-
book
Phonebook data cannot be 
transferred manually/auto-
matically.
Phonebook data cannot be 
edited. 
Page 217 of 258
2178-3. What to do if...
8
Phone
4RUNNER_NAVI_(U)
■Message transfer is not 
enabled on the cellular 
phone.
Enable message transfer on the 
cellular phone (approve mes-
sage transfer on the phone).
■Automatic transfer func-
tion on this system is set to 
off.
Set automatic transfer function 
on this system to on. ( P.207)
■Notification of SMS/MMS/
E-mail reception on this 
system is set to off.
Set notification of SMS/MMS/
E-mail reception on this system 
to on. ( P.205)
■Automatic message trans-
fer function is not enabled 
on the cellular phone.
Enable automatic transfer func-
tion on the cellular phone.
■Connection confirmation 
display on this system is 
set to on.
To turn off the display, set con-
nection confirmation display on 
this system to off. ( P. 4 7 )
*: The engine swit ch is in ACC or 
ON.
■The cellular phone is not 
close enough to this sys-
tem.
Bring the cellular phone closer 
to this system.
■Radio interference has 
occurred.
Turn off Wi-Fi
® devices or other 
devices that may emit radio 
waves.
■The cellular phone is the 
most likely cause of the 
symptom.
Turn the cellular phone off, 
remove and reinstall the battery 
pack, and then restart the cellu-
lar phone.
When using the Blue-
tooth
® message function
Messages cannot be viewed.
New message notifications 
are not displayed.
In other situations
The Bluetooth
® connection 
status is displayed at the top 
of the screen each time the 
system is activated
*.
Even though all conceivable 
measures have been taken, 
the symptom status does not 
change. 
Page 218 of 258
2188-3. What to do if...
4RUNNER_NAVI_(U)
Enable the cellular phone’s 
Bluetooth
® connection.
Disable the Wi-Fi
® connection of 
the cellular phone.
Stop the cellular phone’s secu-
rity software and close all appli-
cations.
Before using an application 
installed on the cellular phone, 
carefully check its source and 
how its operation might affect 
this system.
●For details, refer to the owner’s 
manual that came with the cellular 
phone. 
Page 219 of 258
219
9
9
Connected Services
4RUNNER_NAVI_(U)
Connected Services
.9-1. Connected Services over-view
Connected services .... 220
Type A: Function achieved  by using a smartphone or 
DCM .......................... 221
Type B: Function achieved  by using DCM and the sys-
tem ............................ 224
Type C: Function achieved  by using DCM............ 226
Type D: Function achieved  by using DCM and a 
smartphone ............... 228
9-2. Connected Services oper- ation
Toyota Apps ................ 230
Destination Assist........ 234
9-3. Setup Toyota Apps settings ... 236 
Page 220 of 258
2209-1. Connected Services overview
4RUNNER_NAVI_(U)
9-1.Connected Services overview
*: This function is not available in some countries or areas.
 The functions included are 
classified into the following 
four types.
• Type A: Function achieved by 
using a smartphone or an embed-
ded cellular device in the vehicle 
(DCM: Data Communication 
Module) and the system
• Type B: Function achieved by  using DCM and the system
• Type C: Function achieved by  using DCM
• Type D: Function achieved by  using DCM and a smartphone
●Connected services functionality 
is dependent upon network recep- tion level and signal strength.
●Each function is a
vailable in the 
following areas:
• Toyota apps is available in the  contiguous United States, Wash-
ington D.C., Alaska, Hawaii, the 
United States Virgin Islands, 
Puerto Rico and Canada.
• Destination Assist is available in  the contiguous United States, 
Washington D.C., Puerto Rico, 
Hawaii, the United States Virgin 
Islands, Canada, and limited 
areas of Alaska for vehicles that 
contain the appropriate map data.
• Dynamic Navigation is available in  the contiguous United States, 
Washington D.C. and Alaska.
• Dynamic Navigat ion is not avail-
able in Puerto Rico, Canada, and 
the United States Virgin Islands.
•Wi-Fi
® hotspot is available in the 
contiguous United States, Wash-
ington D.C., Alaska and Hawaii.
•Wi-Fi
® hotspot is not available in 
Puerto Rico, Canada, and the 
United States Virgin Islands.
• Safety Connect is available in the  contiguous United States, Wash-
ington D.C., Alaska, Hawaii, the 
United States Virgin Islands, 
Puerto Rico and Canada.
• Remote Connect is available in  the contiguous United States, 
Washington D.C., Alaska, Hawaii, 
the United States Virgin Islands, 
Puerto Rico and Canada.
• Service Connect is available in the 
contiguous United States, Wash-
ington D.C., Alaska, Hawaii, the 
United States Virgin Islands, 
Puerto Rico and Canada.
Connected ser vices*
Connected services 
includes Toyota apps, Desti-
nation Assist, Service Con-
nect, Dynamic Navigation, 
Wi-Fi
® hotspot, Safety Con-
nect and Remote Connect.
Functional overview
FunctionTy p e
Toyota appsType A
Destination Assist, 
Dynamic Navigation, 
Wi-Fi
® hotspot
Type B
Safety ConnectType C
Remote Connect, Ser-
vice ConnectType D