TOYOTA AVALON 2021 Owners Manual (in English)

4216-3. Do-it-yourself maintenance
6
Maintenance and care
■LED lights
The lights consist of a number of LEDs. If any of the LEDs burn out, take your
vehicle to your Toyota dealer to have the light replaced.
■Condensation build-up on the inside of the lens
Temporary condensation build-up on the inside of the headlight lens does not
indicate a malfunction.
Contact your Toyota dealer for more information in the following situations:
●Large drops of water have built up on the inside of the lens.
●Water has built up inside the headlight.
Light bulbs
If any lights burn out, have it replaced by your Toyota dealer.

4226-3. Do-it-yourself maintenance

423
7When trouble arises
7-1. Essential information
Emergency flashers .......... 424
If your vehicle has to be
stopped in an
emergency ...................... 425
If the vehicle is trapped in
rising water ..................... 426
7-2. Steps to take in
an emergency
If your vehicle needs to
be towed ......................... 427
If you think something
is wrong .......................... 432
Fuel pump shut
off system ....................... 433
If a warning light turns
on or a warning buzzer
sounds ............................ 434
If a warning message
is displayed ..................... 444
If you have a flat tire.......... 449
If the engine will
not start ........................... 461
If the electronic key does
not operate properly........ 463
If the vehicle battery is
discharged ...................... 466
If your vehicle
overheats ........................ 471
If the vehicle becomes
stuck ............................... 474

4247-1. Essential information
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch
once again.
■Emergency flashers
●If the emergency flashers are used for a long time while the engine is not
operating, the battery may discharge.
●If any of the SRS airbags deploy (inflate) or in the event of a strong rear
impact, the emergency flashers will turn on automatically.
The emergency flashers will turn off automatically after operating for approx-
imately 20 minutes. To manually turn the emergency flashers off, press the
switch twice.
(The emergency flashers may not turn on automatically depending on the
force of the impact and conditions of the collision.)
Emergency flashers
The emergency flashers are used to warn other drivers when the
vehicle has to be stopped on the road due to a breakdown, etc.

4257-1. Essential information
7
When trouble arises
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the engine.
If the shift lever cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
To stop the engine, press and
hold the engine switch for 2
consecutive seconds or more,
or press it briefly 3 times or
more in succession.
Stop the vehicle in a safe place by the road.
If your vehicle has to be stopped in an
emergency
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, stop the vehicle using the follow-
ing procedure:
1
2
3
4
3
Press and hold for 2 seconds or
more, or press briefly 3 times or more
Q
WARNING
■If the engine has to be turned off while driving
Power assist for the brakes and steering wheel will be lost, making the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the engine.
5

4267-1. Essential information
●Remove the seat belt first.
●If the door can be opened, open the door and exit the vehicle.
●If the door can not be opened, open the window using the power
window switch and exit the vehicle through the window.
●If the window can not be opened using the power window switch,
remain calm, wait until the water level inside the vehicle rises to the
point that the water pressure inside of the vehicle equals the water
pressure outside of the vehicle, and then open the door and exit the
vehicle.
If the vehicle is trapped in rising water
In the event the vehicle is submerged in water, remain calm and
perform the following.
WARNING
■Using an emergency hammer* for emergency escape
The rear side windows and rear window of this vehicle can be shattered by
an emergency hammer
* used for emergency escape, however, since the
windshield and front side windows are laminated glass they can not be
shattered by an emergency hammer
*.
*: Contact your Toyota dealer or aftermarket accessory manufacturer for
further information about an emergency hammer.
■Escaping the vehicle from the window
There are cases where escaping the vehicle from the window is not possi-
ble due to seating position, passenger body type, etc.
When using an emergency hammer, consider your seat location and the
size of the window opening to ensure that the opening is accessible and
large enough to escape.

427
7
When trouble arises
7-2. Steps to take in an emergency
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
2WD models: If towing your vehicle with a wheel-lift type truck
from the front, the vehicle's rear wheels and axles must be in
good conditions. (P. 428, 430)
If they are damaged, use a towing dolly or flatbed truck.
AWD models: If towing your vehicle with a wheel-lift type truck,
use a towing dolly. (P. 428, 430)

4287-2. Steps to take in an emergency
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
2WD models
AWD models
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple, and cause serious damage.
●Do not turn the engine switch off.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged.
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain or related parts
may be damaged, the vehicle may fly off
the truck.

4297-2. Steps to take in an emergency
7
When trouble arises
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear when the engine switch is off. The
steering lock mechanism is not strong enough to hold the front wheels
straight.
●When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
■Recreational towing (behind motor home, etc.) (AWD models)
Never dinghy tow your vehicle to prevent
causing serious damage to the Dynamic
Torque Control AWD system and trans-
mission. (P. 183)

4307-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
●The engine is running but the vehicle does not move.
●The vehicle makes an abnormal sound.
Situations when it is necessary to contact dealers before towing
Towing with a wheel-lift type truck
From the front (2WD models)From the front (AWD models)
Release the parking brake.
Turn automatic mode off.
(P. 196)Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.